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Sylvan Crossings of Fitchburg

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5784 Chapel Valley Road, Madison, WI 53711

2.1
Review score
28 reviews
Add review
2.1
Review score
28 reviews
5 star
36%
4 star
32%
3 star
14%
2 star
7%
1 star
11%
See all reviews
6.5
Review score
106 reviews
9 facilities
For pricing & availability:
(866) 374-4058
Sylvan Crossings of Fitchburg
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Sylvan Crossings of Fitchburg
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anonymous
-
Family/friend
5.0
A nice community
The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the right size for mom so you are able to get to know everyone. I would recommend this com

About the facility
Sylvan Crossings of Fitchburg

Through attentive daily care and services, seniors living with Alzheimer’s or other forms of dementia receive the care they need at all times. Sylvan Crossings of Fitchburg is a memory care community for seniors in Madison, Wisconsin. Here, a knowledgeable care team creates individualized care plans to meet the needs of each resident. Staff is also knowledgeable in diabetic care, addressing behavioral issues, and other specific services. The senior living community is a secure and welcoming environment where residents can spend time with friends and family.

One of the care team's main goals is to form meaningful relationships with residents. One way they achieve that is by planning and hosting on-site group activities and events. Activities cater to seniors' preferences and physical and mental abilities. The senior community also has recreational and leisure amenities where residents can spend their free time. Naturally lit indoor seating areas, dining rooms, and outdoor patio areas provide residents with plenty of space to enjoy the day.

Sylvan Crossings of Fitchburg is close to grocery stores, medical facilities, pharmacies, and hospitals for residents' convenience. There are also local parks, movie theaters, community centers, and other recreational options to explore nearby.

State licensing information

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Sylvan Crossings of Fitchburg

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Sylvan Crossings of Fitchburg

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Sylvan Crossings of Fitchburg
Sylvan Crossings of Fitchburg

5784 Chapel Valley Road, Madison, WI 53711

The Waterford at Fitchburg in-unit ktichen
The Waterford at Fitchburg

5440 Caddis Bend, Fitchburg, WI 53711

Timberwood Lodge Assisted Living and Memory Care
Timberwood Lodge Assisted Living and Memory Care

7102 Timberwood Drive, Madison, WI 53711

The Ridge at Madison community entrance
The Ridge at Madison

2879 Fish Hatchery, Madison, WI 53713

2.1
Review score
28 reviews
2.1
Review score
28 reviews
5 star
36%
4 star
32%
3 star
14%
2 star
7%
1 star
11%
9.7
Review score
106 reviews
9.7
Review score
106 reviews
5 star
54%
4 star
32%
3 star
7%
2 star
4%
1 star
3%
9.5
Review score
7 reviews
9.5
Review score
7 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.1
Review score
59 reviews
9.1
Review score
59 reviews
5 star
49%
4 star
24%
3 star
15%
2 star
7%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Amenities
at Sylvan Crossings of Fitchburg

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Guest Meals
  • Meals Provided
  • Vegetarian
  • International Cuisine

Room Amenities

  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Indoor Atrium
  • Indoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Outside Patio
  • Barber Shop
  • Outdoor Common Areas
  • Private Bath
  • TV Lounge

Recreational areas

  • Jacuzzi
  • Raised Garden Beds
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • French
  • Spanish
  • German

Activities

  • Activities Off-site
  • Devotional Activities On-Site
  • Birthday Parties
  • Devotional Activities Offsite
  • BBQs or Picnics
  • Activities On-site
  • Holiday Parties

Reviews

for Sylvan Crossings of Fitchburg

2.1Review score28 reviews
2.1
Review score
28 reviews
5 star
36%
4 star
32%
3 star
14%
2 star
7%
1 star
11%
Touchstone Senior Services, LLC
6.5
Review score106 reviews9 communities
Write a review
A Place for Mom has scored Sylvan Crossings of Fitchburg with 2.1 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Sylvan Crossings of Fitchburg has 28 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.2
Care Services
3.8
Staff
3.6
Meals & Dining
2.8
Activities
3.8
Value for Cost
3.9
A Place for Mom has scored Sylvan Crossings of Fitchburg with 2.1 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Sylvan Crossings of Fitchburg has 28 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 28 reviews
Anonymous - Family/friend
Assisted Living
January 4, 2024
1.0
Verified Review
They are very short staffed overnights.
Cleanliness
4
Friendliness
4
Care Services
1
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
3
Anonymous - Family/friend
Assisted Living
December 8, 2022
3.0
Verified Review
Friendly Staff
We picked this community because, it was the only place that would take my loved one. They were friendly and they cared about my loved one. They need to improve on the activites, since they lost their director. They need to be more consistent on the care plan-pricing. Also, It would be nice if they added fresher fruits and vegtables. The overall vibe of the environemnt seems to be a bit noisy, and not as calm/peaceful.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2
Activities
1
Value for Cost
1
Craig B - Family/friend
Assisted Living
July 19, 2022
3.0
Verified Review
Wish it was more the previous spot he was in he was more known. He was new here and didn't seem to have as much of the attention that he had previously.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Value for Cost
3
Karen - Family/friend
Memory Care
July 18, 2022
0.5
Verified Review
Would never recommend
We had a terrible experience at Sylvan Crossings. My loved one got bed sores while here, she got covid, the staff did not check on her like they were supposed to, her things went missing. She would sit alone in her room all day long in her chair fully clothed and no one would take her to her bed or change her so she would wake up wearing the same clothes. Her hair was always a mess and they did not bathe her. There was only one person on staff overnight and she would fall asleep. I would never recommend this facility to anyone.
anonymous - Family/friend
Memory Care
July 14, 2022
3.0
Verified Review
Nice Facility But Some Challenges
The staff was attentive most of the time. The care of the residents was very good, just one incident with my father (initially food served was not appropriate for him). The common rooms of the facility were very nice. My father's first room (window would not fully close, winter time). 2nd room was fine. Sometimes the facility director was difficult to get a hold of but did follow through on things.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Value for Cost
3
PD - Family/friend
Assisted Living
March 16, 2022
2.0
Verified Review
Short Staff Effected Overall Enjoyment
Try someplace else. They were so short staffed, they had care givers and nursing staff cooking in the kitchen. They were over worked. They couldn't provide decent cleaning, or care for their residents. All the foods were frozen foods. They had some activities but they were minimal at best. Nothing my loved one had any interest in. They had high turnover. That created issues with things such as meds.
Cleanliness
2
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
1
Activities
1
Value for Cost
1
Janice B - Toured community
Assisted Living
March 8, 2022
4.0
Verified Review
My tour review
This communities was okay and it was much more homey. It seemed a little disorganized but we had already fell in love with another community before we came here so it was hard.
Anonymous - Family/friend
Assisted Living
February 27, 2022
1.0
Not a place for mom
Understaffed and extremely undertrained. Run by a real estate company. No activities
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Memory Care
February 8, 2022
5.0
Verified Review
a nice place for loved ones
The staff members here are very friendly and we would recommend the Sylvan Crossings of Fitchburg to other families .
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Family/friend
Memory Care
September 12, 2017
5.0
Verified Review
A nice community
The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the right size for mom so you are able to get to know everyone. I would recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
July 17, 2017
4.0
Verified Review
Good Tour Overall
I took a tour of this community for my father, and his needs. The staff I met was kind, and informative. My questions were answered. The community looked nice, and everything appeared to be well-kept. The experience was a nice one overall. I did find another community that suited our needs better, but my tour of this community was a good one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Industry reviewer
Memory Care
March 24, 2017
4.0
Verified Review
Social Worker Review
Sylvan Crossings does a wonderful job of personalizing their care to each resident. They have a unique and special point-of-view that when loved ones with dementia are exhibiting behaviors, they are trying to communicate their wants and needs. They take the time to assess the situation, and make any necessary environmental changes in an effort to make that person more comfortable. I will definitely refer more patients here in the future!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
March 1, 2017
4.0
Verified Review
Smaller than we wanted...
When we toured this community, we liked it but it was small. There were only about 32 residents. Also, it was far away from where I live, so I would have to drive a distance. They referred me to the one in Westshire Village and I really liked that one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
March 1, 2017
5.0
Verified Review
The best meals!
My loved one is doing well at the Sylvan Crossings of Fitchburg considering it has been a bit of an adjustment. She really loves the food, when I spoke to the director they told me that the food is 80 percent made from scratch! She is not one to take part in activities, but I believe the activities director is working with her one on one. The staff will also interact with her and she is happy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
February 7, 2017
5.0
Verified Review
They Wanted What Was Best For Mom
Meeting with administrators of this community was quite helpful. They guiding us through the process which allowed the family to make this very important decision. My mother's transition into Sylvan Crossings Assisted Living went quite smoothly. She seems very happy in her new environment. Beginning the first week, the staff encouraged mom to join in the many activities there. The cook is excellent and mom meets very special friends every day for meals. The staff is wonderful! They are very kind, caring and provide excellent care. I would highly recommend the Sylvan Crossing Assisted Living community to all my family and friends. They have given us a sense of security knowing that our Mom is safe, well taken care of and is happy!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
January 16, 2017
4.0
We toured this community for the increased needs of a friend. The individual rooms were very spacious and bright. The staff seemed friendly and knowledgable. The common living areas seemed small and cramped.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
November 29, 2016
4.0
We visited Sylvan in Waunakee. We spoke with [Removed], who was delightful, wonderfully helpful and incredibly accomodating! The building, grounds, common areas were lovely and well kept. The resident arrangement was a room with restroom,with large common areas, with cozy parlor type areas scattered throughout the building. It was very nice, but did not meet our Father's needs for an apartment style setting.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
October 16, 2016
5.0
Sylvan Crossing of Fitchburg, WI has been a Godsend to our family! It is perfect for our loved one and has an awesome staff. We have been blessed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
July 25, 2016
5.0
Verified Review
Things are working out quite well at Sylvan Crossings!!
This community keeps a clean healthy environment. My friend thinks the food is fine. I have had nothing but positive results from the staff. They offer daily activities and I would recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
April 5, 2016
4.0
Review of Sylvan Crossings of Fitchburg - Fitchburg, WI
Has more of a nursing home feel
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 28 reviews

Neighborhoods
around Sylvan Crossings of Fitchburg

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Frequently Asked Questions
about Sylvan Crossings of Fitchburg

Sylvan Crossings of Fitchburg offers Studio. Learn more.

A Place for Mom has scored Sylvan Crossings of Fitchburg 2.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (608) 274-1111 to reach a resident at Sylvan Crossings of Fitchburg.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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