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6.1
Review Score
22701 Lake Road, Rocky River, OH 44116
Management team is engaged, very visible and available to residents, goes out of their way to solicit/respond to feedback and concerns. Activities and "extras" are outstanding. Residents are lovely, smart...
All New Assisted Living coming 2018 ! One bedrooms and studios Secured Memory Care
22441 Lake Road, Rocky River, OH 44116
My dad always speaks to the quality of the food and availability. My dad never did activities before and does them now. Enjoys himself and recreating with friends. I picked this facility because of the...
22709 Lake Rd., Rocky River, OH 44116
Located near Lake Erie on more than 30 acres of beautifully landscaped, wooded grounds, Normandy Care Center is a 150-bed, licensed, full service skilled nursing and rehabilitation facility.There are 50 private rooms with private baths and 50 semi-private rooms that are spacious, tastefully...
Review Score
21 reviewsOut of 10
5 star
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3 star
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1 star
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A Place for Mom has scored The Normandy Senior Living with 6.1 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Normandy Senior Living has 21 reviews with an average "overall experience" of 3.5 out of 5.
It is clear that the experience in the independent living area of Normandy is significantly different from our experience with a family member who was in the memory care area. The level of incompetence regarding the most routine of issues has been astonishing. Property disappearing and being told "it happens" is just not acceptable. The staff was unable to accommodate dietary restrictions on a consistent basis, causing significant weight loss and exacerbating other health issues. We have also waited nearly 3 weeks for medical records to be released, despite a State requirement that they be provided within 2 business days. I do not recommend this facility for memory care patients. The administration is inept and non-responsive at best. Your loved ones deserve better.
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The Care Center at the Normandy in Rocky River, OH
1.0
(1 reviews)
There are 3 total The Normandy Senior Living Facilities.
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