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The Normandy Senior Living

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6.1

Review Score

21 reviews
3 communities
Starting from $X,XXX/mo

The Normandy Senior Living community listings

Showing 3 communities
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Breakwater at The Normandy

22701 Lake Road, Rocky River, OH 44116

Starting at$X,XXX+ monthly
Photo of Breakwater at The Normandy
18
18 Photos available
9.2
Review Score
18 reviews

Management team is engaged, very visible and available to residents, goes out of their way to solicit/respond to feedback and concerns. Activities and "extras" are outstanding. Residents are lovely, smart...

Provides: Independent Living

All New Assisted Living coming 2018 ! One bedrooms and studios Secured Memory Care

Lakeside Assisted Living at the Normandy

22441 Lake Road, Rocky River, OH 44116

Starting at$X,XXX+ monthly
5
5 Photos available
8
8 Floor plans available
8.0
Review Score
2 reviews

My dad always speaks to the quality of the food and availability. My dad never did activities before and does them now. Enjoys himself and recreating with friends. I picked this facility because of the...

Provides: Assisted Living, Memory Care

The Care Center at the Normandy

22709 Lake Rd., Rocky River, OH 44116

Starting at$X,XXX+ monthly
9
9 Photos available
1.0
Review Score
1 review
Provides: Memory Care

Located near Lake Erie on more than 30 acres of beautifully landscaped, wooded grounds, Normandy Care Center is a 150-bed, licensed, full service skilled nursing and rehabilitation facility.There are 50 private rooms with private baths and 50 semi-private rooms that are spacious, tastefully...

... Read more

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Viewing 1-3 out of 3 communities

Reviews
for The Normandy Senior Living

6.1
Review Score
21 reviews

Review Score

21 reviews
6.1

Out of 10


5 star

72%

4 star

20%

3 star

5%

2 star

0%

1 star

5%

A Place for Mom has scored The Normandy Senior Living with 6.1 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Normandy Senior Living has 21 reviews with an average "overall experience" of 3.5 out of 5.

Overall Experience
15
4
1
0
1
Date Submitted
5
6
11
Reviewer
2
17
2
0
Care Received
2
18
1
1-20 of 21 reviews
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5.0
Anonymous - Resident/client
Independent Living
March 4, 2024
Verified Review
My Experience

Management team is engaged, very visible and available to residents, goes out of their way to solicit/respond to feedback and concerns. Activities and "extras" are outstanding. Residents are lovely, smart people with interesting backgrounds and experience. It is a wonderful place for an active retirement that promotes a healthy mind and body.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Stephanie C - Family/Friend
Independent Living
February 13, 2024
Verified Review
Surpassed all expectations

We could not be more pleased! The experience so far has been amazing. The staff is friendly, professional and attentive. The food is outstanding. Every attention to detail. The cleanliness and sanitation is very well maintained. All the activities are thought out. My mom is loving it there and we feel extremely comfortable with her being there. Knowing she is well taken care of!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Brandy O - Family/Friend
Independent Living
December 5, 2023
Verified Review
Review for Breakwater at The Normandy

My grandfather appreciates the entire staff, quality of food, affordability, and how well maintained the property it is. We picked this place because of the walking path in the forest, beautiful grounds, and our experience with [name removed] in the leasing office.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
October 18, 2023
Verified Review
Review for Breakwater at The Normandy

I picked this community because of what they offer, and all that they included for a decent price.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
May 3, 2023
Verified Review
Life is good at the Normandy/Breakwater Independent Living

It's been a wonderful experience at Breakwater at The Normandy thus far. The staff is highly professional and very friendly. The residents are a great mix of mostly retired professional people with really interesting backgrounds and interests. The community is exceedingly welcoming and open to newcomers--very easy to fit in and find your own interests. Activities abound and are varied and high quality--from outings to the Cleveland Art Institute and local restaurants to in house classes, activities, lectures, and groups. The food is very good. The meals offer variety and many, many options and alternatives. The apartments are spacious and nicely renovated. The grounds are park like and impeccably landscaped and maintained. So -- all good!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Terry - Toured community
Independent Living
October 19, 2022
Verified Review
My Tour Experience at Breakwater at The Normandy

This was a very nice community. It was too far from family though.


5.0
Dan J - Family/Friend
Assisted Living
October 14, 2022
Verified Review
Highly Recommended

My dad always speaks to the quality of the food and availability. My dad never did activities before and does them now. Enjoys himself and recreating with friends. I picked this facility because of the great incentive - fee off per month for 1st 5 months and the fact services are not tiered and price will not go up except for regular cost of living.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
September 21, 2022
Verified Review
Luxury living, senior-style

Breakwater at the Normandy is akin to many luxury hotels where I have stayed over the years. It is an absolutely gorgeous facility with great workers and everything you could need or want to do in one place. The trips, activities, entertainment and delicious food adds considerably to an already great place. That being said, luxury comes at a premium. The cost of the apartments is akin to apartments in some of the U.S.'s largest cities, and is very steep. But the quality of the experience makes the price make sense, esp. when you consider that heat and AC are included, there is weekly housekeeping service, laundry service if you want it, two meals a day included, and low-cost cable TV. The atmosphere is conducive to even introverts finding friends and activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

4

Value for Cost

5


5.0
Diane - Family/Friend
Assisted Living
December 3, 2021
Verified Review
Fantastic Place for Mom

They have very professional and friendly staff that go out of the way for you to make sure that the residents are comfortable. Also they go out to get the residents involved in everything to participate.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Independent Living
March 2, 2021
Verified Review
It is a wonderful place

We think it is a pretty good value for everything our loved one is getting. She likes that she is in a smaller place, and does not have to worry about maintaining her homey, fixing things or cleaning and cooking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Irene Georgantas - Family/Friend
Independent Living
November 14, 2018
Verified Review
The Normandy

My aunt has lived at the”Breakwater Apartments” now for seven months. The staff there is wonderful. Everyone is so friendly and accommodating. My aunt has a lovely apartment which she enjoys (at the age of 94.). The entire complex has been newly renovated. It was tastefully done and is very inviting. The dining room is quite nice and the food is delicious. There are many amenities, many activities. It is also conveniently located, easily accessible. I can’t say enough about “ The Normandy”. My aunt is very happy there and my family is pleased that her needs are met there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Independent Living
October 20, 2015
Verified Review
We really love it here

This is a really great retirement facility. There is a homey atmosphere when you walk in. The people who work here are so welcoming. They made what could have been an awkward experience a wonderful one. We really love it here!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Independent Living
December 30, 2014
Verified Review
very friendly

They are very responsive and very friendly. All of the staff takes care to say hello to you whenever you walk in. The only thing I would say is that the meals are too large and expensive. I wish they would cut down a little portion size and make it a little more affordable. Other than that it has been a really good experience with The Normandy Senior Living.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


4.5
anonymous - Family/Friend
Independent Living
July 12, 2015
Excellent home for Mom

All of the places that A Place for Mom suggested were very good. The Normandy, however, is excellent. It offers a beautiful common area, a Japanese Garden, many different activities and a friendly, helpful staff.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Mike - Family/Friend
Independent Living
April 16, 2015
Verified Review
parents new home

Moved my parents in on 4/1 and we had Easter brunch 4/4 is a very nice place . brunch was great an i have also had the opportunity to eat llunchthere too, it also was very good. Through the process Tracy and others have been great during my parents transition

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
Joe - Family/Friend
Independent Living
February 8, 2023
Verified Review
Nice Place to Live

The staff are friendly and easy to work with. The facility is bigger than most places I looked at, and it comes with cable and internet included. The apartment is big and very nice. My loved one hasn't had any problems with housekeeping. They have a really nice gym compared to other places I looked at. However, he does not like the food. But overall it's a nice place to live.

Cleanliness

4

Friendliness

5

Meals & Dining

2

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

4


4.0
anonymous - Toured community
Independent Living
July 25, 2021

great location close to family; no entry fees; good selection of activities; 2 meals included in monthly dues

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Independent Living
October 28, 2015
Verified Review
Nice, spacious facility

So far, we don't have any complaints. The facility is nice and spacious and the staff is so warm and kind. The food is good and the activities seem to be fun for the residents.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Family Member - Family/Friend
Independent Living
July 6, 2015
It's been great so far. We are pretty happy with them.

It's been great so far. We are pretty happy with them. I haven't had any complaints at this time. It's kept nice and clean, and all the people are nice. It fit our needs and our budget, and it seems to be working out fine.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
JLM - Family/Friend
Independent Living
March 3, 2023
Verified Review

The community of residents are fantastic. The high up staff are not in any hurry to assist residents or even respond to emails or calls for assistance. Food service people are nice, but the food is only tasty when the one certain cook in on duty. Maintenance is slow to fix anything or respond. My sister said staff regularly barge into her apartment without knocking. The upper staff are only considered about selling or collecting rent and otherwise the place is very nice. I don't think we would recommend this community living space primarily because of the way the residents are treated and the lack of response to concerns brought before the sales rep and comptroller.

Cleanliness

4

Friendliness

2

Meals & Dining

2

Care Services

3

Activities

5

Staff

No data collected

Value for Cost

3


Viewing 1-20 out of 21 reviews

Frequently asked questions

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