The Cottages Senior Living

My mother will move into The Cottages at Chapel Creek. It's such a nice facility. They even have several dogs there that the owners died, and they continue taking care of the dogs and the dogs stay there with them. So that's really important to us. And they have a very nice courtyard. The building felt more like a home than some of the places. The staff were all very nice. They actually remembered me from when I visited before, 6 1/2 years ago. That was real nice. They do have scheduled activities every day. They like people to eat in the dining room, but it's not required, and if you have somebody that just doesn't want to eat in the dining room, they can work around that. They have somebody that visits every so many weeks, they come and they visit, do the hair, and then they also have somebody that comes and visits and does the nails. So if you were to want to take advantage of those, you could get it all taken care of right there and not have to leave.

The Cottages of Chandler Creek was ice in that they offer care to any stage of Alzheimer's. This is very important when looking for the right location. You won't have to transfer bc they don't do that or can't care for them. [name removed] did a great job helping me...and always followed up

The Cottages at Clear Lake specializes in Alzheimer's care. My mother was in a facility before where memory care was the 3rd section (they had independent living, assisted living and memory care) and it was fine, but she has improved tremendously with it just focusing on the Alzheimer's care. I feel that they have more activities geared towards the residents and they are able to keep them more engaged. I would definitely recommend to others looking for memory care for their loved ones.

WE had a really nice tour experience with The Cottages at Chandler Creek. The facility and staff were all very nice, but the size of the rooms for memory care were too small. It just did not fit our needs and what we were looking for.

My experience was wonderful. We felt like our loved one was taken care of well. Whenever we had questions or concerns, the staff was quick to provide answers and allay our fears. They treated Dad like he was their beloved family member. Their full-service was a relief, especially Hospice at the end. It was comforting to know he wasn't suffering or uncomfortable. [name removed] [name removed][name removed] the entire staff was great to work with during a very difficult and stressful time. I would make the same choice for my loved one if we had it to do over again.

My husband was at another facility that treated him terribly and they treat him like a king here. He is always clean, shaven, hair combed, freshly dressed, etc. every time I drop in to see him. If you put your family member here, you do not have to worry about them when they are at The Cottages. You will always be informed and updated on what is going on. They still have pretty strong covid restrictions, but it is understandable. I get many pictures from the staff to keep me involved. They absolutely love him. I already recommended them to a friend and her husband is here as well. They are able to handle all stages of dementia and they handle it well - they are just awesome and very involved with the residents. My husband is very happy and we could not be happier. They treat the residents with so much dignity and respect. There are no restrictions for the residents, they are able to walk around and do whatever they would like to do - that freedom is huge for memory care residents. The facility looks like a fancy house and it is very home like. Each wing gets to eat together family style which is nice because it gives them a sense of belonging.

ratings above

We chose The Cottages because we liked the fact the entire facility is memory care, the staff is outstanding and caring and have been here a long time, and also she was able to take her cats. I cannot say enough good things about them. When I took the tour, [name removed] was outstanding. I was expecting it to be more expensive because of the beautiful facility, care, etc. and it was reasonably priced compared to others we saw. They truly care about their residents and it shows. I would highly recommend them.

This community is clean and smells good. The staff are friendly and my mom seems very happy. We are not allowed in during meal time due to restrictions and I am not able to see activities due to this either.

We chose The Cottages because they are strictly memory care facility and they cover different levels as well. The staff members are so understanding and sweet and handle every situation perfectly. The caregivers were amazing with my dad, when he passed they were devastated and it shows that they treated him just like it was their own family member. They have so many activities provided and something going on at all times. We just love this facility and feel so lucky to have had him here.

The community is open to feedback and will try and resolve any issues. I would like to more staff on hand in the community. The community is very neat and clean and the staff are very friendly. I feel like my loved one is safe and well taken care of. I would recommend this community to others based on my experience.

From our understanding the food is good, we are always being told that our loved one eats everything and never complains. We think the community is doing fine, they are taking very good care of our loved one and always communication with us when something comes up regarding our loved one.

My mom is 91, and has advanced Alzheimer's. I have had her in a few different places, and the same problems kept coming up. Unfortunately, I cannot care for her myself. So, after the last place tanked, I reluctantly began the search for another place. I stumbled onto the Cottages, and I can finally say Eureka! I have found it!. The facility is spacious, with 4 interconnected family rooms, and two great big dining tables situated next to an actual kitchen where you can see the food being prepared. Its big enough for my mom to pace, but not big enough to get lost in. The food, always an issue at the other places, is actually very good. Steaming bowls of chicken pot pie, chicken noodle soup with home-made noodles, always seconds available. But the big draw is the staff. They are very caring and kind. Whenever I call, the phone is answered right away, and I speak to an actual staff member immediately. If I ask to speak to my mom, they put her on the phone right away. I feel as hands on as possible without her living with me, and that is new. And they have a very reasonable price. So, the facility, the food and the staff are stellar. Finally, I can RELAX!

The caregivers and staff, the layout and decor, every part is wonderful. It is bright, cheery and full of life. Every staff member is patient and kind. I thank God that I found this place for my mom. I love you all.

After visiting several memory care facilities to ensure my mother would be well cared for in her journey through this difficult stage in her life, I found the cottages at Chapel Creek to be a notch above the others. I can verify that the commitment to the best care possible is a top priority here.

The cottages have become our second family. The whole team is beyond expectations.

This is a well organized, clean, friendly and supportive facility. We moved my uncle here when it was no longer safe for him to live independently. There are plenty of activities to keep him active, engaged and safe within the facility. The Cottages at Clear Lake is specifically focused on caring for those with memory issues. We visit often at many different times of the day and have always found every staff member regardless of who they are helping, to be patient, kind and supportive. Additionally, my uncle’s room, his clothes and he personally, are always clean. The food and snacks which are cooked on site are tasty and nutritious. We have also used their large, separate family room to celebrate his birthday with him. The Cottages has a broad variety of activities including: exercise, music, games, crafts, visiting musicians and therapy pets. One of the other many good things they do which really helps keep the folks hydrated is serve water throughout the day with meals, snacks and any meds. They also administer any meds so they are taken properly and at the correct time. We have peace of mind that he is safe, cared for and well supported.

Since moving my Mother from Orchard Park to The Cottages....she has improved immensely. She loves the food. She is more engaged with the activities that go on all day. The staff is superb.

Our mother was a resident at The Cottages at Quail Creek for approximately five months prior to her death. She was suffering from Alzheimer's. The staff loved and cared for her with tremendous compassion. They regularly hugged and kissed her and when she was having a good day they would sing and dance with her. When she died, they were comforters and supporters to my family. Some of them even came on their day off to be with us.

Placing my Dad in a care facility was the hardest thing I have ever had to do. We tried caring for him in our home. I knew when he was trying to leave at all hours of the day and night that I was not going to be successful with home care. I found The Cottages at Quail Creek and I can say that after 8 months this was the best decision I could have made. Their entire staff have been the answer we were looking for. I would recommend this facility to anyone needing a locked community for their loved ones.