2351 North AW Grimes, Round Rock, TX 78665
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Meals & dining
Value for cost
It doesn't have a lot of activities for the residents. Most of the residents sit in wheelchairs in the main space on most days. They cook the same meals most days with no fresh fruits or vegetables. When you call you can bounce around, and it can be difficult to get a hold of anyone.
I liked the director of this community, her office was in the same area as everything else so she was not separate, which helped with the cleanliness and overall organization. She was also very friendly. They have a beautiful park behind the facility that the residents could look at. The rooms were excellent, but we did have a problem with maintenance. The bathroom would get clogged and they weren't able to fix it. They would clean it immediately but not really solve the problem. Also, the evening staff would sit around looking at their phones and not really try to pay attention to what is going on.
My Dad arrived at the Cottages at Chandler Creek in [name removed] and the staff care during COVID pandemic and final stage of my Dad's Alzheimer's illness. We were not able to visit in May & only briefly in June. We were kept informed by staff when anything happened and I called almost daily. As my Dad transition to hospice, Paloma Hospice recommended by [name removed] also gave my Dad compassionate care & kept us informed. The cottages allowed family to come and sit with my father in his room during his last week, which meant a lot. Thank you for loving care of my Dad.
My mom is 91, and has advanced Alzheimer's. I have had her in a few different places, and the same problems kept coming up. Unfortunately, I cannot care for her myself. So, after the last place tanked, I reluctantly began the search for another place. I stumbled onto the Cottages, and I can finally say Eureka! I have found it!. The facility is spacious, with 4 interconnected family rooms, and two great big dining tables situated next to an actual kitchen where you can see the food being prepared. Its big enough for my mom to pace, but not big enough to get lost in. The food, always an issue at the other places, is actually very good. Steaming bowls of chicken pot pie, chicken noodle soup with home-made noodles, always seconds available. But the big draw is the staff. They are very caring and kind. Whenever I call, the phone is answered right away, and I speak to an actual staff member immediately. If I ask to speak to my mom, they put her on the phone right away. I feel as hands on as possible without her living with me, and that is new. And they have a very reasonable price. So, the facility, the food and the staff are stellar. Finally, I can RELAX!
First I would like to say that the facility is always very clean and the patients are very well taken care of. The food is really good and they always have activities to keep the patients entertained! The weekday nurse is always caring and kind. She goes above and beyond for both the residents and their loved ones. The reason I am giving a less than perfect rating is the administrator. She seems very attentive at first and no follow thru. It seemed everything was put off for others to do. Once we moved my grandpa into the facility she was never around and didn't seem to care. The long term care insurance was not billed properly or sent in a timely manner. When he passed away she didn't even visit us or give condolences. My aunt didn't receive her refund for months and the administrator stopped responding to emails or phone calls. The overall experience was good but I believe her multiple oversights made it more difficult for our family overall dealing with the passing of my grandfather.
It was a very difficult decision to put our loved one in a care facility, but when we could no longer take care of her at home, we had no choice. Thankfully, the staff at the Cottages were so wonderful that our fears and concerns were quickly taken away. They have a great team of caregivers, always patient and loving to the residents and family. I would highly recommend this facility to anyone looking for a “home like” setting for their loved ones with Alzheimer’s.
He was only there three months before his passing but I found the cottages to be very responsive to the needs of my husband, very upbeat. The North cottage was very clean and home-like. It was delighted to have a small group for dining. The nurses and aides were attuned to his needs. My concerns and fears were addressed and put to rest at this facility. I was able to have a restful night knowing he was getting excellent care.
My Mom lived here for a few months. I felt like the general care was good but my biggest problem there was that so many of the residents seemed to need more care than my Mom did so it was difficult for her to find people to actually converse with and relate to. I also had trouble with getting answers from the staff. I would call and leave messages and no one would call me back, I had a hard time finding out things, and the staff just didn’t seem to be willing to communicate. I know it’s probably harder and more time consuming for them but it was very frustrating to me and made it difficult for me to get a good feeling about her staying there. The staff that worked at night was also very limited in their ability to speak English so it was very difficult to speak with them about things or ask them questions.
A great place where they care about the residents. The staff is very friendly and seem to have been working there for a long time.
Some problems with turnover, but most of the staff are very attentive and friendly. Homey, warm atmosphere. Residents are well-cared for and lots of activities.
My mother has lived at The Cottages for almost 8 years. We have been very pleased with the love and care she has received from those who take care of her daily needs, as well as the administrative staff. Everyone is always supportive and helpful goes the extra mile. I would highly recommend this community.
Warm and friendly staff work hard to keep residents and family happy! Mom has been living at The Cottages for six years and I never have to worry about her care.
Dad let me know what he was looking for in a community and this community had it all. He is doing outstanding better than anyone could ever have hoped for. He is doing things he hasn't done in years he is taken advantage of all activities and events they have. He is loving the food honestly there is not anything bad to say about this community in our eyes. The staff is amazing. I would highly recommend this community to anyone.
I had a nice tour of this community. It is a good community with friendly people. The community looked well maintained from what I saw. The staff was polite, and my questions were answered. The experience was a good one, but I did find another community that met our needs better.
When I toured The Cottages, it was a good experience. The facility was clean and the people were friendly, but they seemed to be very understaffed. I met a resident that used to live there and left because they did not have enough help. It was not the best fit for my loved one.
I liked this community alot for the care for my mom. It was very clean. They offered great activities to help her if wanting to participate. The food was very appealing and the atmosphere was like family cooking. I was happy with the tour here.
My father was residing in the community and things did not go very good. They staff would lock the doors to the rooms of the residents the whole day until the night. One of the residents once asked if i could open the door for her because she was hungry and wanted to grab a snack out of her room. I paid a lot of money for services that he never got. I would not recommend the community to families it was a bad experience for my loved one and other residents living there.
Response from The Cottages at Chandler CreekSeptember 2, 2016
At The Cottages at Chandler Creek, we encourage residents to leave their room each day so they can participate in activities and stick to a routine. Our activity director is certified in Alzheimer's and is a champion for our residents, as we all are, and engages them throughout the day. Of course, snacks plus three meals daily are prepared on site by our executive chef, and we have hydration stations throughout. Our residents are our family and are cared for in a warm and caring environment that is home for them. And numerous previous resident families agree -- as you may have seen, we have been awarded the SeniorAdvisor Award for Excellence 3 years in a row. Our reputation for quality care, cleanliness and homelike environment has been experienced by many residents and their families. Regardless of level of care, our rates are the same. We find that these standard monthly rates with no level of care charges and no hidden fees makes it easier on families to manage their budget and plan for the future. We encourage you to read all of our reviews, as we are among the top 10% of all assisted living in the country. Please feel free to contact us with any questions at [removed] or www.alzcottages.com
My father has been at The Cottages in Round Rock for a little over a month and we love it. He's happy and well taken care of. The management staff, nurses, aids & housekeeping are wonderful. We visit frequently and always find my father calm, content, clean & well groomed. The Cottages offers tons of activities to keep their residents busy and plenty of food/snacks to keep up their strength.
My mother lived here for 15 months, until her death. a strong point for us was that as her dementia progressed, she would not be required to move to a nursing home. She stayed in her familiar environment even on hospice, through her death. The staff is fabulous. As I told many people, "Mother is doing very well care for, and very kindly cared for-and to find that combination is rare."
Felt homey. Clean with no odors. Private rooms were nice. Pleasant grounds. Food prepared by chef. Plenty of space for residents to move around and enjoy residence. Private rooms had showers. Backs up to park. School children visit from next door.
See what the neighborhood has to offer and what’s nearby:
Studio, 1bd, Semi-Private
Studio, 1bd, 2bd
Studio, 1bd, Semi-Private
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, 2bd
Studio, 1bd, Semi-Private
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.