Terrace Communities

Great experience wonderful facilities great staff seriously would add to any consideration for parent or grandparent.

This one sounds the best. I wonder how many "guests" they have.

Had a great tour, very welcoming place have some decisions to be made for our loved one.

My loved one does not participate in many activities but they do try to get her interested and willing to participate. My loved one does not eat much and does not like to get up early in the mornings. She normally has lunch but does not eat dinner all of the time. The meals are not the best and I do feel like they could have more of a variety of things for the residents to pick from and a wider range for the time that they can come and eat because my loved one does not always want to eat at the same times that they are open. one of the big pluses of this community was that they also have a bathtub instead of a shower. The staff are excellent and the administrators are excellent as well as well as the custodial staff.

Wonderful place, my dad is very happy there. The staff are friendly and caring. Beautiful facility clean and bright. Grounds are well kept. Many activities for residents. My dad likes the food!

The activities department is awesome (they should get a 5). I live out of state and haven't seen any interactions firsthand, but my mother hasn't complained about anything. The staff at times is not the easiest with which to work. I haven't had the chance to share a meal with my mother there; however, she likes the variety of food served. The people are great; repetitive activities, though. it's pricey but my mother is in good hands. :)

They have very friendly staff and nice amenities. The room sizes are adequate. I've never eaten there, but the choices look good.

It is a good place but a little difficult to understand how things work. Not all care givers are able to help with all things and it is difficult to understand how to get specific help.It is relatively small and not so overwhelming. The staff is extremely friendly.

My mother is much better off at Windham Terrace The care and food are much better. Windham's director has been there for 24 years, Business Manager, 19 years; Resident Health Director, 14 years; etc. And, the rest of the employees seem happy there, which results in better care for my mother.

I toured Scarborough Terrace and had a good tour and impression of the community. We chose Scarborough as our backup option if things didn't work out with our number one.

No people around due to covid.

This was a beautiful community we toured. it was very clean and inviting. The staff was very friendly and knowledgeable. They answered all of our questions. We decided on another community based on the proximity to our home.

Scarborough Terrace was responsive to our situation and moved quickly to get my Dad assessed and moved in. They have been responsive to questions and concerns as we all seek to adjust to this different living situation. All the staff have been wonderful and we feel my Dad is in a good place. This is all new for us and they were available to answer any questions and continue to be.

That was a lot of money. That was one of those corporate type hotel places. It's really nice but my dad is put off by that kind of atmosphere. He just wouldn't be comfortable there.

been there nice

Visited this site. Very clean and impressed by what I saw

I liked the location and landscaping. The executive director never spoke to me, not ever. I found it to be very rude given how much the facility was being paid. I was informed of an 8.5% increase on the fees via an email on Thanksgiving weekend. Very very tacky. I immediately started looking and moved my Dad to a nicer facility with much better value.

Well, today we had a major event with my dad which resulted in a trip to the Emergency Room in the middle of the night. Upon return, EVERYONE was checking in, kind, sympathetic, provided food since he missed breakfast, etc. When the going got tough, they came through with flying colors. Staff gets 5 stars. From the Director to the Support Staff. I would recommend this facility to others.

This community did not have a gym and no type of area for physical activity. We just felt like it just felt like a nursing home, It was just not the right environment that we were looking for for our loved one.

This has to be the worst place out there .Management have all the say your openion as an employer has no merrit at all. Management stuck in they past.