Corridor Crossing Place

We picked this community because overall I liked the personal attention that they give to my loved one, and they work with her. They have been very friendly. They don't have much turnover. They been pretty good. I would recommend to other families.

The staff here at Corridor Crossing are very accommodating and communicative with us. Our loved one is in such better health being here than she was at her previous community. They do have a lot of activities for the residents to do there and our loved one is getting PT and OT. We do think the overall value is competitive but it is fair and we would recommend this community to other families.

Not too much experience with the staff. My concerns is with the cleanliness. It is expensive. Overall, they provide excellent care. The location is close to a family member. They have activities. The residents are excited to help other residents. They love to have grandpa apart of their team.

We chose Corridor Crossing Place because of the friendliness of the staff and the quality of care that they were able to provide. The facility is right off of 380 in Cedar Rapids so it is in a great location that is not busy. Overall it was a positive experience and I would recommend them to others looking.

The community are trying their best to keep my loved one as active as possible. This is night and day difference from a prior community. My loved one is a totally different person here according to several family members, and this is a good thing. The communication with the staff is very good, and they are willing to work with the VA hospital. The community works very well with the VA and makes sure medications are filled in a timely manner.

It is a small community and they don't have the best communication with the family. The family is finding out information about our loved one through a web portal whether than the staff. The care for the community and residents isn't as expected. There have been times we have to let the staff know of a residents needing assistance or where they need to clean better.

This has been an easy experience. Everyone is friendly here. My loved one enjoys being here, and this is a good feeling for the family. The staff are responsive to questions or concerns the family has. The meals, housekeeping, some care, linen changes, utilities, room, and laundry services are included in the monthly fee. The community also has transportation for the residents to use.

They have a very friendly staff at this community. They are always right there when my loved one needs them. They do everything that we need them to do and they call me with any updates or concerns that they have. Communication is key at this community. They have activities like classes, bingo, happy hour, prayer service and more for the residents to do to stay busy in the community.

My husband has frontotemporal dementia and needs 24-hour memory care. With the help of the Community Relations Coordinator and the Nurse-Manager, I was able to move him into his safe, cozy, comfortable new home at Corridor Crossing Place very quickly. He has received excellent care there. The staff is attentive, knowledgeable, responsive and willing to communicate the whole picture of what’s happening with his care. There are activities like Music therapy and Physical exercise. The facility is small enough that staff knows the residents' likes and dislikes, and treats them as valued members of the community. And I can coordinate medical care with UIHC and Mercy Cedar Rapids. The best decision I have made is having my husband at Corridor Crossing Place. It’s not large and fancy, but I am confident in the staff and level of care he’s receiving. I would recommend it to families looking for a place that’s committed to safety, to quality care and to making every resident feel at home.

I like the place. It's charming yet realistic. It's not brand new, but then you're not paying for brand new either. The experience is pretty good. I think it's better than my loved one does, but she would complain about anywhere. I get along really well with the people there. They treat me really well. I would maybe like to see more activities and more things for the residents to do to keep boredom at bay. And my loved one would also like to see them follow through on care a little bit quicker. Little things like getting her toenails clipped more often, help finding her remote control or getting it replaced. Just follow through on little things like that. Overall I think they're pretty good.

My aunt lives here and she loves it. She complains about the food sometimes, but before the lockown, I had dinner with her and I thought it was good! She tells me all the time that the girls who help care for her are the best. They have done a great job of keeping her safe during covid, but I look forward to getting to visit her again soon!

What a great place for my mom! They take excellent care of her, and she really likes the managers.

The team at Corridor Crossing is great to work with. You can tell how much they care about the residents. They’ve done a great job of trying to keep people safe from COVID-19. Would definitely recommend!

[name removed] was WONDERFUL! She was helpful, empathetic, open, honest.....! Wonderful person for the job. Then there were the three sisters that worked there. They were awesome. I saw one more so than the others and she knew what she was doing, took charge and was confident. Good workers. While my relative was bedridden, I was disappointed in some of the aids. They seemed inexperienced. One didn't know how to give water to my relative. I had to help hold his head up and help her. The aid was lost on that task. I was told that my dying relative would be checked on every 15 minutes during the night. I would have liked to have stayed in the chair in his room because he was near death but I got the feeing they didn't want me there. While my relative was bedridden and mostly sleeping or in a coma and not responding to commands, the staff was still give morphine in liquid form. How is someone in this condition going to swallow this without choking? Shouldn't this be given in shot form at this point or in an IV? Then there was the front door. On the weekend when I was trying to get in and I knew my relative was close to death, it took forever for someone to let me in. (The people that live there said the same thing.....no help when they call). When a lady finally came, I told her my relative was dying but she had me wait and ran off. She came back and had me wait again by the Gardens door and ran off. That took a few minutes which seemed forever. By the time I got in, I was only in the room 30 seconds before my relative died. When they turned on the light, my relative had foam the same color as morphine running down the side of his mouth. The aid said she had just checked him half an hour ago. What happened to 15 minutes? I'm wondering why Corridor isn't more equipped or capable of dealing with hospice care. We were in touch with the hospice nurse but she left the care to your facility. Also, my relative was on his THIRD day in bed when we came to visit yet no one called us to tell us that he was that bad. My feeling is that the aids are not qualified enough to handle this situation. While we were there three days in a row, I never saw them turn him on his side or in a different position so he was always on his back. I'm sure he was on his back for four days straight without a change in position. What is up with that? Disappointment with end of life care.

[name removed] was WONDERFUL! She was helpful, empathetic, open, honest.....! Wonderful person for the job. Then there were the three sisters that worked there. They were awesome. I saw one more so than the others and she knew what she was doing, took charge and was confident. Good workers. While my relative was bedridden, I was disappointed in some of the aids. They seemed inexperienced. One didn't know how to give water to my relative. I had to help hold his head up and help her. The aid was lost on that task. I was told that my dying relative would be checked on every 15 minutes during the night. I would have liked to have stayed in the chair in his room because he was near death but I got the feeing they didn't want me there. While my relative was bedridden and mostly sleeping or in a coma and not responding to commands, the staff was still give morphine in liquid form. How is someone in this condition going to swallow this without choking? Shouldn't this be given in shot form at this point or in an IV? Then there was the front door. On the weekend when I was trying to get in and I knew my relative was close to death, it took forever for someone to let me in. (The people that live there said the same thing.....no help when they call). When a lady finally came, I told her my relative was dying but she had me wait and ran off. She came back and had me wait again by the Gardens door and ran off. That took a few minutes which seemed forever. By the time I got in, I was only in the room 30 seconds before my relative died. When they turned on the light, my relative had foam the same color as morphine running down the side of his mouth. The aid said she had just checked him half an hour ago. What happened to 15 minutes? I'm wondering why Corridor isn't more equipped or capable of dealing with hospice care. We were in touch with the hospice nurse but she left the care to your facility. Also, my relative was on his THIRD day in bed when we came to visit yet no one called us to tell us that he was that bad. My feeling is that the aids are not qualified enough to handle this situation. While we were there three days in a row, I never saw them turn him on his side or in a different position so he was always on his back. I'm sure he was on his back for four days straight without a change in position. What is up with that? Disappointment with end of life care.

I think it is a great place. The staff is friendly. They have done a good job with Covid 19 keeping people safe. The food is good. The room sizes are pretty good. They have an outdoor courtyard in the middle of the building for residents.

My Dad has dementia and is in the memory care area. I like the fact that it is small and intimate. He gets the care and attention that he needs. My daughter works there and can check on him everyday she works. He is treated like family!! He has been there since the COVID-19 pandemic started. They have been communicating well through social media as well. I would recommend this facility to anyone looking to place a loved one.

They care more obout the remodel then the actual care of residents. My relative and other residents have been robbed and the person still works there. The food is too spicey for the age of residents. But what really surprised me was how inexperienced the director is and definantly over her head. Since she came to this facility the care of residents has gone down tremendously. I'm now seeking a new place for my relative. So my recommendation is fi d somewhere else.

Mayvil was not professional. Staff were unaware of how to handle situations and the place was dingy. My dad fell after a week and I was told that since I moved his stuff out by June 15 he would be refunded the money for half a months rent. I contacted Mayvil having to leave messages since no one answered and sent an email but never was contacted. I want to Mayvil to talk to someone but after 30 min I was taken to s room with an unmarked door and told that there was New management. They gave me a phone number to call but I got no answer. I was told that I would need to contact three old company. I still have not gotten a refund After my dad’s short stay from 6/5-6/10 when he fell, was hospitalized, and told he could not go back since he was a 2 person assist.

My mother is at Mayvil and was also a resident when the center was named Brookdale and the difference is night and day. Brookdale staff knew they were leaving and did not care and it was easy to see. The transition to Mayvil means work needs to be done. I noted negative comments but this is due to the construction zone of ongoing and needed repairs that were [Removed] by the former owners. Staff is always friendly and helpful. I've yet to bump into one who did not give up a smile. I investigated many centers in CR and Marion. Mayvil is a good choice.