Provision Living

We chose Provision Living at Fenton over other places that we looked because the staff were able to answer all of my questions, they knew all the residents by name and would ask them about their life. They also remembered details about me during follow up visits which is something that really stuck out to me. The staff doesn't just care for their residents, they also care for the families too.

They are lifesavers in my book. I would give them a 10 out of 5 if I could. They care, and it shows. My mom's health is declining, and they are so good to her. They make sure she is safe, clean, well fed, and as comfortable as possible. It's a beautiful facility, and her studio apartment feels high end and cozy... The other residents are friendly too. Lots of activities and opportunities to socialize for those looking to make new friends too. I feel lucky to have found Provision. It's light years nicer than everywhere else I visited.

My friend who lives there is concerned that laundry days seem to vary and her basket of clothes is often overflowing. Maybe more workers need to be hired. It is a beautiful place and the staff are pleasant and welcoming. It really is a lovely place. There are even a couple of therapy dogs that visit weekly. I suggest interested people tour the facility and see for themselves. It's impressive. Also... there's an inner courtyard that's easily accessible. It has a number of outdoor chairs and benches and even a barbecue. It just recently opened since the weather improved. It's a safe place that allows residents to get some sun and fresh air whenever they choose.

I toured this facility and I LOVED it! When I arrived, there was a sign that said "Welcome Family of [name removed]. A nice personal touch! The receptionist even sat with me and discussed how difficult the decision must be. I had a hard time not choosing them, but took into consideration the rest of the family and the convenience of visiting. I'm serious when I say I LOVED this facility!

The friendliness of the staff gets 5+ stars. Our family is secure in knowing the staff care about our parents. The nursing staff are knowledgeable and helpful each day, always willing to talk to us and answer questions. The aides treat our parents like family, kind and considerate. Our parents are not the best at participating in activities, but [name removed] finds a way to entice them into some! The open house meals are fun for extended family to visit. Probably the best menu in town. Plenty of options if parents don't want the daily meal special. Our parents have a 2 bedroom 2 bath apartment which was wonderful to downsize them to from a large ranch. The management and staff care how our parents are living there, encouraging them, sharing stories about their own life. Based on our experience we would recommend Provision Living West Chester to other families. It's is very quiet there as well. They must have sound proofing in the walls. You don't hear anyone next door or in the halls. It is as close to feeling home as one could get I believe

I toured this facility and it's a nice facility! When you walk in, it feels like a hotel resort. However, it felt very commercial. We kind of felt like customers. The cost didn't seem like a good value. They did answer a lot of our questions and give us some good information. But another big thing is the location. It's in the middle of fields and an industrial park/buildings. Not ideal, at least not for us.

I toured this facility and it was a wonderful facility! The nursing staff was wonderful! The cleanliness was good. The friendliness was also good. However, the cost was a bit high for us.

Very clean, caring and professional staff. They interact well with the patients and their families:). At first, not good communication but, within a week and 2 meetings all was set. Now she is in hospice comfort care. Confined to a wheelchair and bed with fallmat. Anything she needs is spot in through Angels to Angels hospice. Their communication is spot on and she has the best care all around!

We have been very pleased with this facility and feel like we made a great decision in moving Mom into this facility! We have found every single staff member to be friendly, helpful, and truly caring! You never get the feeling of "that's not my job" from anyone there; even those in administrative positions are very interactive with the residents, sometimes even pitching in to help serve meals or clear tables. They do whatever is needed. There are many activities offered each month including trips outside the facility for those who choose to participate. These include exercise classes, music performances, Bingo, cards, monthly birthday parties, weekly manicures/pedicures, movies, shopping trips, lunches at nearby restaurants. Since we are close to KC, there were "watch parties" for the recent Super Bowl and celebration parade. My mother thinks the food is wonderful! There is always a daily special offered, but residents also have alternative choices if they do not want the special. Meals are served during an hour and a half "window" which gives residents some time flexibility. Fresh fruit and snacks are also always available in the front living room area! The only area I could possibly criticize would be housekeeping, and it really is not a bad problem. Mother's room is cleaned once/week which includes light dusting, vacuuming, and cleaning her bathroom, and emptying her trash. There have been a few times when her bathroom & trash needed to be addressed more than just once/week, but we have found that if we just set her trash outside her door, someone takes care of it! Our family has been very pleased with mother's care and we would definitely recommend Oak Pointe of Kearney! It is not a cheap place to live, but it is a place where residents receive attention and quality care.

It is a brand new facility. Everything is very nice. My mom moved in and felt like she was in a really nice place. Her vision of assisted living was not good and because of the newness of it it and the grand entrance, that really helped. It feels more like a resort rather than an assisted living facility. I would recommend Provision Living at Canton.

I toured this facility and it was great! Nice tour, friendliness and cleanliness were good.

Our experience has been great! The staff has really made her feel welcome. She really enjoys all of the creative activities they come up with. Especially the outings outside of the center they have an opportunity to do. Also, if the menu does not appeal for that day, they give the resident alternative options.

My loved one was there a short period of time. My loved one enjoyed it here. The staff was very helpful and responsive. There was zero complaints, and we were impressed. My loved one was happy with the activities. It was a better value for the money. After my loved one passed, the community reached out, and they did a good job after she passed. I would recommend to other families.

This has been a very positive experience for us. The staff have been able to learn about my loved one's needs and are receptive to these. The staff communication with the family is good, and they are receptive to our questions and concerns. There are three meals a day and snacks served to the residents and there are choices to choose from.

I toured this community and was very pleased. It's a newer, very nice facility. Very bright and clean. This facility is our top choice and we're working on moving our loved one here.

They have been great. My loved one likes the food. They have a lot of activities. The value for the money is good. A Place for Mom was great.

You certainly get your money worth, it is more on the expensive side however the residents are happy and well cared for and they keep the residents busy and active.

Provision Living of Livonia is a beautiful facility. The staff were all very nice. we even got to try some of the food and it was good. The reason we did not choose this facility was because of how small the apartments were.

Sales person [name removed] outstanding Clear and concise Community keeps residents busy Mom thriving. I would recommend the community to others for their loved ones. The staff communication has been great with verbal reports and online reports.

I toured this community and it was beautiful! It's newer and very lovely. The tour was very thorough. However, it's a bit pricier and further from home, so we decided to keep looking.