Park Street Senior Living

Mom is adjusting very well at Rosewood Village. She was sitting with her new friends when I went over there to visit. Everyone at the facility is friendly and helpful. It was a great decision to move her there.

The Tremont did not work out for my mom, as she had a change in her health status that required a higher level of care. However it is a very nice place-clean & friendly, well managed. Make sure your elder is independent. They were very kind to let us out of our lease early for compassionate reasons & I greatly appreciate it.

Attitude of staff always positive. Clean, well -attended -to facility. Respect of residents is outstanding. Meals are tasty and a choice is offered. Outings are well managed and offered frequently. The atmosphere is encouraging (not dispiriting).

I had selected Rosewood for my Mom months before but could not convince her to even look at it. On April 26, she took a bad fall and broke her shoulder, she lives alone and could not care for herself. While in the hospital, there had to be decisions made on where she would go so I called Rosewood and the angels there were looking out for me. They were able to access her and get her in the very next day. God was looking out for me. I cannot tell you how relieved I was to have the guidance of Crystal and Beth to get me processed so quickly and how helpful all the staff has been to get Mom settled. Everyone who comes to see her is so impressed with the facilities and staff, they want to move in too. If I had to do it all over again, I would do the same and so thankful I found a place for my Mom to call HOME if even only for a short time.. I cannot say enough about the ladies she has taking care of her, they are kind, patient and loving. Treat her just like she was their Mom. Thank you Rosewood.

We had a great respite care experience with my Dad. Great people. Made the process simple. Very helpful and caring attitude.

Carol Hull was GREAT - and was caring and attentive during the difficult process. We did select one of her recommendations and it was very good. Sadly, my father passed away this week, but he was able to spend his time well taken care of. Also, wonderful team at this facility - truly caring and helpful.

I would recommend to others.

Bellaire at Stone Port is a really great place, especially for someone with normal age-related issues. My loved ones condition is unique and rare, and there are some things that we need/want that they aren't familiar with and have never done. For anyone with unique needs, I'd advise them to really dig into those concerns at the front end. Just find out their familiarity and comfort level with any unique problems.

Unfortunately our loved ones experience was relatively short but it was to no fault of the community, we felt the staff genuinely cared for our loved one and the other residents there. They had pretty good response times and they always seemed to have great participate between the residents with the activities. The community itself was very clean.

The staff at Auburn Hill are friendly and welcoming. The facility is nicely located on the waterfront with a nice view. And I've been fine with the care my loved one is receiving there.

I would tell others that if you are going to be able to visit your loved one regularly, and don't expect clear communication towards the family this community is adequate. The staff communication with the family wasn't clear during in person visits, over the phone, or via email. Also, the intercommunication of the staff members on the different shifts didn't happen well. The care of the resident was excellent. The staff was difficult to locate at times while visiting of our loved one. The staff was able to get to know our family member well and the preferences they preferred. For a resident with a good memory and needing a little assistance, this would be an excellent community for them.

Our family had an in person tour and it was a good tour experience, it was a little less expensive then others we had toured in the area. They did have potential, but the rooms we were shown were just a little bit to small and the location was a little inconvenient for our family.

My sister looked at two other places and she felt most comfortable with Rosewood Village. We did respite care here to feel it out because we were not comfortable moving him yet and I am very glad they offer that. The care he received was just fine, my only complaint was I spent a lot of time letting them know about the care he needed and I felt like they did not apply it or listen. The parking can be quite complicated because it is a tiny parking lot. It is a beautiful place and the people were all extremely friendly and caring towards the residents. There was a particular nurse [name removed] who was really good. Overall we would definitely recommend them to others who need this type of care.

I have confidence in the community and the staff. They are doing their best, and I don't have to worry. The food looks good for my loved one. Bingo is enjoyed by a lot of the residents. They also have lectures, book club, and other activities for the residents to participate in.

I would tell others that it is a nice fairly upscale community. They have a great view with outdoor areas. The rooms are light and bright. Overall it is a good place. I wish they had more staff sometimes to assist the residents more.

My loved one was pleased with the care she received. The staff is very good. We did have some issues with end of life hospice care. That was more their chosen provider than Auburn Hill itself. But overall they took nice care of my loved one. We were very pleased with that. They were very conscientious and meticulous about cleaning, especially once all the Covid protocols hit.

The community really makes my loved ones feel cared for. They have a nice patio and a great view and a nice outside area. Communication is excellent. They keep our family well informed. I have cell phone numbers and they reach out to me whenever they need anything. I would recommend this community to others.

Very friendly and engaged staff. Good atmosphere, clean, and very professional staff. Nice size rooms. Has a lot of amenities for the residents. Memory care was quite active.

Very pleased in all aspects of Rosewood and the kindness of the staff.

Very Lovely Location. Staff were really warm and friendly. Unfortunately My Loved one was only there for a brief time.