Park House Southfield

I'm a unhappy resident at Parkhouse from the beginning there have been issues my upstairs neighborhood was disorderly & extremey loud noises came from her unit we were unable to enjoy our unit eventually they were asked to move. I have had problems with housekeeping this is a service along with 2 meals daily that is inclusive you have to take this package. I moved the last week of June didn't receive housekeeping until latter part of July reason given they didn't know that they could enter my unit services was poorly administered. I have complained to the actual workers & office mgmr now I recd no housekeeping they dont come but I'm still paying. The food is right 50% of the time we order our food entrees are missing salad or dessert once we recd no food & alternative choice had to be substituted food is not appetizing but you have to pay for services that you don't want I can clean my own unit & cook my food. I feel this is a personal attack on my family.

I had a love one moving this year when the facility was American House. The communication is terrible. There is very little communication between administration,medical team and house keeping with the resident. The change that has been made due to sold of American House Southfield to Park House has cause the rating of this property to go from 75% to 10%. I would not put my love one in this facility if they need assistance. This senior residence living is for senior who are able to get around and take of themselves.