Monarch Communities

Had a family member stay at Oceanview for a while. Most of the aides were very responsive, kind and helpful. Cleaning and laundry staff did a decent job. Restaurant staff were always kind, courteous and the food was good. No matter where anyone stays, as long as family members keep an eye on what is going on and advocate for their loved ones, things should go well.

The Bella Terra was nice, but the inside was a bit dark. The people who work there were all very nice and I don't want to say anything bad about them, but it was not as nice as the other facilities that I toured.

Thanks for a wonderful tour With [Removed] who was very Informative and professional. The residents seam happy and well cared for and happy to see [Removed]. I felt the facility was clean cozy and safe. WE decided to choose another location based on proximity to my brother and I. Sincerely [Removed]

Our experience with Spring Meadows at Trumbull has been a positive one, overall. It's a nice looking place, and the staff all seem very friendly and professional. They do a good job looking after the residents, and the facility is always very clean. Really the only issue we've had was some miscommunication during the move-in process, everything else has gone very well.

Bella Terra is truly beautiful earth. The grounds are beautiful and the building is as if you are entering a luxury resort. The public rooms are beautifully decorated and the dining experience is "restaurant like". The menu is diverse and delicious! There are activities like Bingo, Baking, and Swimming, and live entertainers too. Medication management and motion detection security is provided. If you or your loved one only need a little support, this is a great place to be. However, the assisted living side is, unfortunately, another story. There is a SIGNIFICANT gap between what the sales department represents as the level of care available and what actually happens in assisted living at Bella Terra. A call bell is rented from the facility and nursing assistants are available to help you/ your loved one. The call answer time leaves a lot to be desired but when the aides do come to help they are attentive to you needs. I am reminded that this is not a nursing facility and the level of care reflects that. Be sure to ask the ratio between caregivers and residents on the assisted living side. I did not and wish I had. With that said, Bella Terra is a beautiful place and overall a very nice experience.

The Hearth at Southbury is a lovely place; very comfortable.

Mom's been there for less than 2 weeks and on the plus side: Staff and administrators are lovely. They are all friendly, responsive, patient and seem genuinely happy. On the minus side (and this might be true at all facilities of this kind), even though it is called "assisted living," the cost of assistance comes in addition to the rental fee and is very expensive. Every added bit of assistance after 2 things puts the residents into a new "points" category and adds hundreds of dollars a month to the cost. Also, if a resident chooses to eat 2 meals per day in the restaurant as opposed to 3, there is no reduction in monthly rent, which seems unfair to those who prefer to have one meal per day out or in their apartment. The "red carpet host" program, which we were told means that a seasoned resident would help mom get comfortable, hasn't really been followed through on but we think that overall, she feels likes the place and things will work out.

My mother is very pleased with the accommodations, and she likes it there. The food is good. The only complaint is that it gets warm even with the thermostat turned down and the window open. You still need a fan to get some air flow. It seems that the air is not on in the room, but it's on in the offices. Other than that it seems to be working out okay, I would give them a four.

We toured this facility while looking into care options for a loved one. Spring Meadows was a nice looking place overall! However at the time we toured it wasn't really an option for Dad, he needed some degree of memory care (which they were working on but hadn't fully implemented at the time of our tour.) Dad also likes to take walks, and this place was not located in a good area for that. But the facility itself was well kept and clean, and the staff seemed friendly and professional. It is worth a look if you're searching in the area!

Went to visit on a Monday. Rooms were very nice. Staff I was in contact with were all nice. This is definitely a contender for my mother.This facility does have memory care, and residents are unable to wander out.

Bella Terra is a clean, well designed facility. The apartment seems lovely; it is bright and sunny and well appointed. There are a wide variety of activities and seem well received. There are some issues. The food is not of the healthiest variety. The food value is negligible for the money. There are issues with laundry as there are not quite adequate facilities for residents. Often, when questioned, the response to concerns is "Yes, we get a lot of complaints about that". Yet, nothing changes. Every detail incurs a charge to the resident, so the place is costly. However, since my mom seems to be adjusted we will go forward and hope it continues to provide a good atmosphere for her. Despite its price, it definitely was the nicest place in the Ocean county area.

Overall I think they do a good job at Bella Terra. The facility itself is always well kept and clean, and they take great care of my loved one. She really seems to enjoy it here! My only complaint is that their communication and follow-through could use a lot of work. You have to be very persistent to get any sort of response from them, at times.

We toured this community when we were looking into care options for our loved one. This seemed like a nice place overall. The staff we spoke with were friendly, and the facility was well kept and clean. However, our loved one was a bit beyond what they are able to provide carewise.

I recently wrote about a disconnect between salespeople and losing a room we had hoped to get for my mom. I'[m very happy to say that all has been resolved. After much hard work on his part, Alex called us on Monday and told us a room had become available. We couldn't have been happier. This is a great community and a wonderful value. We are moving my mom in the first week of August. The entire family is happy. We look forward to a very happy experience at Bella Terra. I hope to be posting 5 stars in all criteria very soon.

This community has everything I was looking for but because of a disconnect between sales representatives I lost my room. I would have loved to have my mother there. The price is wonderful and this care matches it. The rooms are the best I have seen anywhere.

Sign me up I'm moving in tomorrow!

My loved one had been staying at this community for a while, and during her time there I feel they did a good job with her care. The facility itself is very clean and nice looking, as well. Unfortunately due to health complications and increasing care needs she needed to be moved elsewhere, but this place is certainly worth a look.

not affordable

Beautiful facility, clean, safe, recently renovated, friendly and helpful staff, A/L residents seemed happy and well cared for...noticed lots of smiles and pleasant conversations in the hallways and at supper, among residents and between residents/staff. Executive Director has been there seven years, so there seems to be some measure of consistency. The main thing that piqued my interest was when they told me that high-functioning residents in the memory care program (called "keepsake village") and those with early to mid-stage dementias could get involved with the many assisted living activities, giving them a broader variety of options and more mental stimulation for that set of residents than I've seen available at many similar facilities. I didn't spend much time in the memory care unit, but they seem to prefer keeping residents in A/L as long as possible, maintaining a higher degree of independence, etc.

From what we saw during our tour this place looked good. The staff and the residents seemed friendly, and it was clean and well kept. It didn't have quite the right atmosphere we were looking for for Mom, but that was just our personal tastes, nothing wrong with the community itself!