Metta Senior Living

Keep a close eye on your loved one. The bathroom is never cleaned, her room. She was not given a shower for over a month. They put the residents in front of the tv. I don't see any activities happening for these residents. They say they do but I have yet to see them during all my regular visits. The follow through on what they say they will do is the issue. I do not know if the doctor has seen her yet. She needs to be seen by the doctor and I have yet to find out if anyone has seen my loved one. I have been billed for medications that my loved one is not being given. This has not been worked out.

This community seemed really friendly but it was more expensive and they added on for any service that was needed. It just would have been to high for the budget that we were looking for. The tour guide did not know much about the prices and a lot of information which did not sit right with us.

We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider.

Our family was able to do an in person tour, and the experience was okay because there were still covid restrictions so we were not really able to get a lot of information.

Sometimes the food that they serve is really good, and sometimes it is served cold. The facility itself looks a little run down, and they did allow us to go into the community to move our loved one in, and we were a little disappointed with his room.

If your loved one is truly independent and needs assisted living this might be a good place, if your loved one needs any memory care I would look elsewhere.

This place is due for an update, everyone was freindly I just didn’t have the warm fuzzy with them.

Does the new Executive director know what she is doing? I asked for some information and it took me going up to Avery Place only to have to wait on her to make a call to ask someone else for the answer. Did she even make the effort weeks ago when I asked or just then when I was tired of waiting on her and showed up. Get it together. Other than that the staff is always helpful.

Friendly staff, excellent chefs and housekeepers/maintenance employees.

We really loved the staff here, and the care we saw in which they handled the residents.

I toured this community for my father, and his needs. My tour went well, everyone was very kind. The staff was informative, and answered my questions. The community looked nice, and well-kept. The experience was a good one, and my tour was nice.

We checked this place out. The two bedroom apartment seemed to be ok, and the large sun room near the apartment was very inviting. But the apartment was still too small, and by comparison, the apartment at Celebration Village is much larger and fits Dad's and Virginia's needs better.

We moved to Avery Place thinking they were going to open the memory care unit. Evidently there is a fire inspection and they found some things they had to correct. I really like the director of the memory care but she isn't taking care of my mother at this point. Mother is in the assisted living part. The menu is disturbing. They have had the same thing for lunch and for dinner. The van transportation was late for taking my mom to a doctors appointment. They got her up and transported and all that and they reschedule the appointment because she was so late. This was the second time this has happened. There is some bad management going on. I really believe in the memory care director but mom is not under her care yet. I think there is potential but there are things that need taken care of.

Best thing was their friendliest. Need improvement on telling the truth, in following through on promises, in keeping their word, and mostly on patient care when they're to ill to call for and demand attention. Ex. AC did not work in patient's room so portable one brought in with promise it would be fixed tomorrow. Blew very cold air in one spot and so loud conversation was difficult. Never got fixed. Ex. 2. Promised neck-chain alert was never provided nor substituted. Ex. 3 Sick patient was allowed to lay 6 hours without anyone even opening his door to even look in. Our family's experience was such that we could recommend this place only if standards for patient care were improved and honesty became their policy.

Lanier Place; entry to the facility is in the assisted-living section which seem well appointed. However, memory care is behind locked doors. It is dark and furnishings are very old. The one nurse seemed to remain in her office assessed my dad wants and not sure she interacted with him after. There were a few staff members that seem very diligent to do their work and help. Especially [name removed], the activity Director. The family was told that dad fell during the night. When I inquired about it the offsite Director said it did not happen. He Indicated that the family must be fibbing about the situation. At this point we knew that the new place was not for us.

Not the right fit for us, needs a remodel and updating, seems just for memory care patients only

I would tell others to beware. Make sure that they explain everything thoroughly before you move in. Once I moved in, they increased my monthly rate and they did not tell me that I needed to provide my own furniture. Overall. I would not recommend to others who are looking.

My first impression of the community during our tour was it needed some serious deep cleaning. There where boxes piled up all over the place and the building was not well maintained. The dinning room had dishes everywhere and the carpet had many stains. My loved one was not impressed and would not even consider living in this environment.

The place always smelled and when my mother was visiting my Dad, a lady fell from her wheelchair amd there was no one there.

I would tell other families looking to not move your loved ones here!!! They did not do their jobs properly or on time. We had a lousy experience at Kennesaw Place.