Lifespark Senior Living

This facility is very spacious and beautiful. It is a bit pricey, but so are a lot of retirement communities in the area. The staff is wonderful and they treat the residents well. The other residents here are friendly too.

We had a relative here, and we were overall satisfied.

My Dad loves the food and the amount of independence he's given. All the staff are friendly and receptive to questions and requests

Landmark is a beautiful facility - the rooms are spacious and the meals are delicious. We found that while they are very friendly and accommodating when you move in, they are very strong with their schedules and come on very strong. I think if they had backed off a little the first few days and let new move ins get adjusted to everything we may have had a better experience. Because they are quite new I think they are trying to stick to the rules in a strong way and scare the elderly by coming on strong and making the residents feel overwhelmed. Because they are not a nursing home facility made it impossible for our friends to stay there as one of them needed the nursing help.

Overall great expperience.

The move in process was easy and staff was flexible!! The view is great!

My loved one was previously a resident at Round Lake Senior Living. Overall, the experience was very good at this facility.

The overall experience has been positive. The cleanliness is neutral, there was a Covid breakout in the kitchen and we were not apprised. The staff members are friendly. When it comes to the meals and dining the food is very bland and institutional. The activities have been positive, the activities director [name removed] is very engaged.

Modern faculty with excellent sized rooms. Seems like staff to resident ratio could be higher. Communication with staff ok and some delay on their response to emails, ehich is less than 2 days on time sensitive questions and I've only had few requests for information.

What our family likes the most about the Urbana Place Senior Living community is all the new amenities they have to offer. Based on the experience we have had so far, we would recommend this community to others

I would recommend kettle Park… Beautiful place. Just have to keep on top of patients care. We feel [name removed] has not had her teeth brushed in a while… So makes us wonder about other stuff. Everyone seems to be very friendly.Looked very nice and clean! Seem like more activities for the patients and we didn't want her just sitting in a chair.

My loved one is currently a resident at Boulder Ponds Senior Living and has been for only a couple of months. The best part of Boulder Ponds so far is the atmosphere- it is friendly and inviting, the staff have been kind. However, I am still waiting for a care conference and in the beginning, we had a few hiccups. They've been short staffed, but I think they are working on it. I'm hoping in the next few months, I'll have a better understanding of how things work and then I could make a recommendation.

We picked this community, because of the best combination of location, specific floor plan, amenities, and availability.It has been good, but not excellent so far for my loved one. Services she has been scheduled for have been missed at times but the staff is working on this. Thankfully these "misses" have only been for minor things.

Urbana Place Senior Living is a nice, clean facility and the rooms are nicer than most. The management is good and does listen to concerns/ issues and works to correct them. The food and dining staff is not great, but I hear that is industry wide. They are working on it with the company that they have a contract with. I would recommend this facility to others, but do believe you need to be involved and be an advocate for your loved ones as they usually can not be for themselves.

My mother is a resident at this facility and overall the experience has been pleasant. The cleanliness of the facility is excellent! The friendliness is great. The staff is polite and gracious. The food seems to be nutritious and well balanced. Suggestions for improvement: Some management between the servers and kitchen staff needs some training. People are often left sitting waiting for being waited on or getting their food, I understand you are understaff and have a huge facility that requires meals delivered to units, I’m not sure where the fix is. It appears the waiters use an iPad to take orders and have a difficult time in doing so. Then there is a loss of communication between orders given and food delivery. Also, for the activities I'd say more arts and crafts. I love the Bingo and robotics, but using one's imagination allows for getting the mind away from day to day mundane sulking. Overall, I like the facility. Although understaffed, they seem to do the best that they can. Always a smile even though I know they are overworked and probably feel under paid. Working with seniors is a time of compassion and empathy and it seems with all the troubles I’m sure the facility has that we don’t know about, the staff still puts on a smile. I’m grateful for all of the workers at Harrison Bay Senior Living.

Staff is very friendly and helpful. All staff are great at staying connected and communicating with residents family. Like most facilities they do have some staffing shortage issues but I still feel like it is quality care. I would definitely recommend this facility - We have had my father in law in 5 different long term care/assisted living facilities and we have had the best experience at All Saints.

I really liked Kettle Park Senior Living a lot. The facility itself was very clean and seemed to be well run. They did have a mix of assisted living and memory care available.

I am so happy we found Legacy for our 43 year old son with Cerebral Palsy. They meet all of his needs perfectly. The building is well maintained and always clean. My son tells me the food is great and everyone treats him with respect

We picked this community because, it was very clean, very modern and wonderful surroundings (woods, river.) The costs were on par with the other places we researched.

It's a very nice place. I really like the rooms and most of the staff is nice. If you're expecting to get help with loved one falling, they do not have trained nurses but caregivers. Each room has there own air, it is clean air in each room. It's a fairly new place, which is always clean. They have fireplaces on two different levels, and it's really nice.