Lifespark Senior Living

My mom loves it there! I want to give them all 5's, but that would mean they're perfect. They definitely get 4's - for sure 5 in the friendly department and for overall experience. Based on our experience we would absolutely recommend this community to other families.

What we really like about this community is the socialization, that is the best part. My mom was really lonely before. Adding OT and PT has been very beneficial as well. Now that I have some communication, I feel better about Kettle Park.

My Mother moved to Urbana Place in the Summer of 2022. We toured a lot of local senior living communities but chose Urbana Place for the general feel of the building and the employees and residents we encountered. The building is relatively new, and the Units are large and filled with light. Mom didn't want to leave her place, but needed additional care that a Senior Living Community provides. Having both Senior Living and Memory Care in the same building was also a positive. After only a couple weeks, mom came around and talked about how nice her place was. There is a sense of community at Urbana Place that extends beyond the employees to the other residents. Several of the residents went out of their way to welcome mom into the community and participate in some of the many activities that are planned every week. Being a picky eater (and creature of habit), Mom also liked the ability to order "off the menu" with a list of always available selections. Highly recommend.

It was a fairly quick and seamless process in terms of getting my loved one moved in. But some of the services were a little tricky to get set up (computer, phone, etc.) The apartment is very large and very nice. It has tall ceilings and wide doorways, so it's easy to get around. It's very modern and updated. The kitchen has marble countertops and brand new appliances. They do a good job with cleanliness/housekeeping. She's enjoying getting involved in the activities. In the limited interaction I've had with the staff, they've been friendly and accommodating, although there has been a little bit of a delay in them getting back to me. I like the fact that if she needs more care later on or if she needs to see a physician, they can do that on-site without her having to leave the facility.

Both my mom and mother in law love Polar! My mom is much more active now that she is living here. The communication between our family and Polar has been fantastic! Once my brother took my mom out to dinner and they forgot to sign her out. The staff called me to track her down!

Kettle Park gave us a great tour. It was an amazing place, but my loved one said it was just too big for her.

Dad is happy here. They provide individualized care. There are a lot of staff available whenever he needs hep. The staff is very friendly. The food is good. He's able to visit my Mom, who is in their memory care section. They're very welcoming to him there, and he eats all of his meals down there with her, which is nice. They have a rooftop restaurant / lounge where they held a New Year's Eve party for the residents, with steak and seafood, which I thought was a pretty cool event.

The staff was extremely helpful especially with the transition to the facility. They offer lots of activities and even field trips. It seemed very clean to me. I would recommend it to others.

I toured this community and it was absolutely beautiful! It was very clean, but definitely seems like a better fit for more independent living. Not quite what we were looking for.

We toured with Kettle Park Senior Living and they were our number 2 choice out of all of the places we looked into. The only reason we chose another facility was because it was a little smaller so my loved one felt more comfortable. Kettle Park was just a bit bigger but we were impressed with everything we saw.

AT times they are short handed in the dining hall so there has been a few times where they have to call out for food that is already prepared to come and be served to the residents. The activities are good our loved one is really liking them so far. The nurses aids and everything regarding care has been great but we are having some issues and frustrations with the overall value and pricing with the rent

I think they try very hard to be responsive to issues that come up. They could use some more maintenance services to get to requests in a more timely manner. They could also have better communication. I would like them to have a computerized system for residents to be able to put in tickets for requests. I like my apartment very much. I have nothing bad to say about the apartment at all - it's perfect. It would be great to have more storage, but that's pretty standard any place you would go. And they do have storage in the garage, which is nice. It's a friendly community, and they have nice social activities for people. They bring in a variety of outside entertainment. For instance, the ballet company has put on productions for us. They've brought in musicians, magicians, a plant expert, etc. And if people have special interests, they try to address those.

They have great exercise program in the activities program. Really like the way for the layout of assisted living and care mixed commons area and really works great for everyone. The commons area is very well lit with large amounts of natural light.

The community is newer so the cleanliness of it all is just awesome, and our experience so far ha just been better then expected. Since [date removed] has been there the care has just been great and the staff are not only attentive to her needs but to our families. They are extremely responsive and communicative with us which we appreciate. We do not know all about the activities, but from what we have seen and what we know of that goes on has been really good. The staff are great about encouraging residents they don't see out and about often to come join everyone, they really do a good job making the residents feel comfortable. We are still getting used to the cost of things, it is expensive but it seems to be right on par with other communities in the area.

The location of Eagle Point is well suited to seniors who still have mobility to get around to grocery stores, being close to Lawrence University is well suited for cultural events.

I liked this community and it was our first choice but my mother required more care and this community had the care that was needed but it was in the memory wing and I felt like this would have been to much of a shock for my loved one. Other than this the community was great and i had no issues.

i like living in this community, its a really nice place. i do feel that the rent is a little excessive, but i do have great amenities such as; an in unit washer and dryer, dishwasher and parking. the management made a mistake on my account and not only did they fix it, but they also provided me with free underground parking for one year. the food is good, i'm 75% satisfied with it - i just wish the portions were a bit bigger. overall, i would recommend this community to others who are looking.

Very professional. Excellent senior staff meaning nurses, director, PR person, activity director.

We toured this community and it was very nice. The staff was very friendly and informative and they answered all of our questions. The price was higher than other communities in the area.

Due to the pandemic I am only able to go into their great room to speak to my loved one. The communication with the staff has been great. Some of the activities they have available are games and others for the residents to participate in.