This is a very uplifting environment. We are so happy with our Mothers care. She is treated with respect and kindness. I think the food is wonderful and the transition went smoothly. If I could wish one think it would be that everyone had this living experience.

The staff was extremely helpful especially with the transition to the facility. They offer lots of activities and even field trips. It seemed very clean to me. I would recommend it to others.

AT times they are short handed in the dining hall so there has been a few times where they have to call out for food that is already prepared to come and be served to the residents. The activities are good our loved one is really liking them so far. The nurses aids and everything regarding care has been great but we are having some issues and frustrations with the overall value and pricing with the rent

I think they try very hard to be responsive to issues that come up. They could use some more maintenance services to get to requests in a more timely manner. They could also have better communication. I would like them to have a computerized system for residents to be able to put in tickets for requests. I like my apartment very much. I have nothing bad to say about the apartment at all - it's perfect. It would be great to have more storage, but that's pretty standard any place you would go. And they do have storage in the garage, which is nice. It's a friendly community, and they have nice social activities for people. They bring in a variety of outside entertainment. For instance, the ballet company has put on productions for us. They've brought in musicians, magicians, a plant expert, etc. And if people have special interests, they try to address those.

They have great exercise program in the activities program. Really like the way for the layout of assisted living and care mixed commons area and really works great for everyone. The commons area is very well lit with large amounts of natural light.

The community is newer so the cleanliness of it all is just awesome, and our experience so far ha just been better then expected. Since [date removed] has been there the care has just been great and the staff are not only attentive to her needs but to our families. They are extremely responsive and communicative with us which we appreciate. We do not know all about the activities, but from what we have seen and what we know of that goes on has been really good. The staff are great about encouraging residents they don't see out and about often to come join everyone, they really do a good job making the residents feel comfortable. We are still getting used to the cost of things, it is expensive but it seems to be right on par with other communities in the area.

The location of Eagle Point is well suited to seniors who still have mobility to get around to grocery stores, being close to Lawrence University is well suited for cultural events.

i like living in this community, its a really nice place. i do feel that the rent is a little excessive, but i do have great amenities such as; an in unit washer and dryer, dishwasher and parking. the management made a mistake on my account and not only did they fix it, but they also provided me with free underground parking for one year. the food is good, i'm 75% satisfied with it - i just wish the portions were a bit bigger. overall, i would recommend this community to others who are looking.

Very professional. Excellent senior staff meaning nurses, director, PR person, activity director.

Due to the pandemic I am only able to go into their great room to speak to my loved one. The communication with the staff has been great. Some of the activities they have available are games and others for the residents to participate in.

Gorgeous facility and one we feel very positive about that they will be able to meet the needs of our mom when she needs their services. We secured a studio apt. for her! Alison took her time, answered all our questions---professional young lady who exudes confidence and pride in Aster! Really a wonderfully new and modern facility!

My father is doing really good here. He is feeling very relaxed and at home. I know. that I am very relaxed knowin that he has staff that is attentive to both of my parents needs. The food is excellent and a good variety for them both to enjoy. I like the fact that they have alot of windows for my parents to enjoy the views and the sunshine The have accommodations that are very helpful so my parents can still feel like they can do things on there own. I recommend the excellent care and value that my parents are receiving here.

My mother is doing wonderful here at this facility. They are caring for her and her needs very well. They have a great staff here, they have been helpful and accommodating. She is trying a few activities, they offer many for her to choose from. She is satisfied with the food. I know she is safe and in good hands. This is would be a community I would recommend.

Our experience with Highland Senior Living has been a very good one! It's a clean, nice looking building, and everyone has been very friendly. They're very accommodating, and get right on top of any requests or questions that you bring up to them. It's a nice place!