For pricing & availability
Keystone Senior Management Services, Inc. is a partner with A Place for Mom. Learn about Keystone Senior Management Services, Inc., and browse Keystone Senior Management Services, Inc. reviews to find top-rated providers in your area.
8.4
Review Score
14602 Finale Ave, Hugo, MN 55038
The staff here is absolutely the best! The atmosphere is homey. We’ve toured other facilities and they don’t even come close. The only thing is we wished there was a central gathering place. They have nice...
Keystone Place at LaValle Fields is an assisted living community located in tranquil Hugo, Washington County, Minnesota. Hugo is small town filled with places for fishing and small farms that give Hugo a special touch when going for a Sunday drive. There are three lakes locally and one is located...
1050 Fountain Lakes Dr, O'Fallon, IL 62269
Staff is friendly and very caring. The facility is great. The facility is newer. About 3 years old. The independent living apartments are very comfortable and fairly large. The concierge staff is...
Welcome to Keystone Place at Richland CreekEvery person who chooses to make Keystone their home has not only lived an extraordinary life but shares the desire to keep living life to the fullest.Whether you choose Independent Living, Assisted Living, or Memory Care at Keystone Place at Richland...
460 West Street, Ludlow, MA 01056
It's a great place but it is so over the top expensive. I don't know how anyone can afford it for long and you really never know how long. Staff are great and the activities are fun.
Keystone Commons provides Independent, Assisted, Alzheimer's and Memory Care residential living in Ludlow, MA. Keystone Commons is a rental community that offers people over the age of 55 years a delightful way to live. Independent Living (44 apartments) provides 31 meals per month,...
596 Champion Ave West, Warren, OH 44483
The staff are very friendly and caring and helpful. My mom was quite a handful and they did a great job with her. They do wonders with my dad as well. I would absolutely recommend Clearview Lantern Suites to...
A central element of Keystone Senior is in our commitment to engage the interests, needs, wants and dreams of our residents which leads to experiencing an elevated life in seven key areas: Emotional: humor, celebrations, music and the friendships that are developed. Environmental: Miles of...
245 Magnolia Drive, Glen Carbon, IL 62034
My older brother, who suffered a stroke 5 years ago, fell and broke one of his hips earlier this year. After an emergency hip replacement and recovery time in the hospital, he moved to a rehab facility and...
Wherever you are on your path, Keystone Place at Magnolia Commons will offer the lifestyle to support you in your goals and passions.Make the most of the freedom you’ve earned with maintenance-free Independent Living.For an extra level of help to live your day your way, we, of course, offer...
1058 Litchfield St, Torrington, CT 06790
The best. From the beginning they provide a class A experience. The staff are incredible who really care. And the facility is very, very nice. We picked this community, because, for one, they provided clear...
2200 Livingston Rd, Land O' Lakes, FL 34639
My parents did not end up staying, but it was not the fault of the community. The people, both residents and staff, were absolutely lovely. Based on the experience we ere able to have, we would 100%...
Whether you choose Independent Living, Assisted Living, or Memory Care at Keystone Place at Terra Bella, we guarantee you will be both inspired and enabled to do just that!Located on a beautifully landscaped campus in Land O' Lakes, Florida, our senior living community is committed to providing...
218 Main St., Buzzards Bay, MA 02532
We have been very pleased with how things have been going at Keystone Place for my Dad. Honestly I would not change a thing. I have had lunch in the dining room with my Dad a few times and the food it really...
Discover Keystone Place, the area's newest independent living, assisted living and memory care community! Located along the banks of the Cape Cod Canal, Keystone Place is a rental community offering some of the area's largest studio, one and two bedroom/two bathroom apartment homes. Keystone...
6325 Rockwell Dr NE, Cedar Rapids, IA 52402
My mom was a resident here, then moved to a different facility to be able to live with my dad. After dad passed, she moved back here. They were very accommodating and did an excellent job getting her...
Imagine a senior living community that embraces all of the comforts of home, delivers exceptional care and encourages independence for you or your loved ones. The Keystones of Cedar Rapids is a beautiful senior living community nestled in Northeast Cedar Rapids offering Independent, Assisted...
66 Wooster Height, Danbury, CT 06810
The facility is exceptionally clean, very pleasant staff, convenient, flexible and accommodating provisions for visiting loved ones. Frequent activities offered to diversify and entertain. The only chronic...
Keystone Place at Wooster Heights is an aging in place Senior community in Danbury, CT. As one of Danbury's newest community we offer Independant, Assisted and Memory Care apartments. Our Independent apartments have large kitchens complete with stove, refrigerator and large cabinets with quartz...
11180 Irving Dr, Westminster, CO 80031
The staff is very helpful and friendly. The food is amazing and they have lots of activities going on and more coming soon. The community is neat and clean and I would recommend this community to others...
In Assisted Living, you can choose from Studio, a 1 bedroom or a 2 bedroom. Our 1 and 2 bedroom apartments feature a kitchenette (with a refrigerator, freezer, microwave, sink and cabinets), private bathroom (2 bathrooms in 2 bedroom), living room, tiled sunroom, deck/balcony, individual...
1275 W Forevergreen Rd, North Liberty, IA 52317
I would say that they are a very pleasant place but not equipped to deal with people with aggression. They could not handle my loved ones aggression so they evicted him after a little over a month. Tt was...
Discover Keystone Place at Forevergreen, a new rental independent living and assisted living community:* Monthly rental with no large entrance fee or buy in* Spacious, well-appointed one and two bedroom/two bathroom independent living apartment homes complete with full kitchens* Exceptional...
6126 Rockwell Drive Northeast, Cedar Rapids, IA 52402
My husband and I have lived here more than 5 years. We are very pleased with the "place" and the service here. The location within the city of CR is convenient. Our family is very pleased with our choice.
Review Score
183 reviewsOut of 10
5 star
62%
4 star
27%
3 star
5%
2 star
2%
1 star
7%
A Place for Mom has scored Keystone Senior Management Services, Inc. with 8.4 out of 10 using our proprietary review score based on 57 reviews in the last 2 years. Over all time, Keystone Senior Management Services, Inc. has 183 reviews with an average "overall experience" of 4.3 out of 5.
I hated it. It was pretty and new, but my mom is 93 and the assisted living was really isolated. For her to participate in any activities would have been long very walk. There weren't people out and about. She would have just been in her apartment all the time. For my dad, the memory care was nothing like they advertised. They said they had a wonderful outdoor space, but it was just a sidewalk and a chair. It was tiny. When we toured, they were showing their memory care people a movie and the screen was so dark I couldn't even see it. They were just looking at a black TV screen sort of compliantly.
4.5
3.5
2.5
3
2.5
Keystone Place at Legacy Ridge in Westminster, CO
4.3
(22 reviews)
Areas they could improve on - Let the residents control their thermostats year-round. It was always too cold in the rooms and the dining room. The hall carpet needs to be cleaned or replaced On a positive note, the staff Was very friendly. The residents were Not.
3
3
3
3
3
3
3
Keystone Commons in Ludlow, MA
4.2
(26 reviews)
Keystone Place was very upscale and clean. But they assured me beforehand that they would be able to handle my husband, who was known to have aggressiveness. However they evicted him about a month and a half after he was admitted because they weren't able to care for him because of his aggressiveness.
5
5
5
3
5
4
3
Keystone Place at Forevergreen in North Liberty, IA
4.1
(33 reviews)
The communication between the three shifts and also between the facility and the family members could be vastly improved. It's pretty much nonexistent. I can never determine what my loved one's day has been like. I leave notes all over the wall so they can see what I would like to happen, and then it doesn't happen. He's fallen a couple of times because they're not putting him in the chucks we provided for him. And his room always smells like urine because they leave his dirty clothes there all week. He's not getting a shower regularly. There's also another resident who wanders the floor and breaks things or takes things form the rooms, so everyone has to keep their doors locked in the memory care unit. We're trying to work around these things We'll see how it goes. But there are only 2 people to care for 20 memory care residents, which is just not enough.
4
4
3
3
2
4
2.5
Keystone Place at Terra Bella in Land O' Lakes, FL
4.1
(19 reviews)
Had a waiting list
Keystone Place at Newbury Brook in Torrington, CT
4.3
(8 reviews)
I would recommend you confirm all the items on your list, and make sure you are getting what you expect for care for your loved ones. The staff are good to work with. They are responsive to any questions or concerns I may have.
5
5
No data collected
3.5
No data collected
4
3
Keystone Place at Terra Bella in Land O' Lakes, FL
4.1
(19 reviews)
Our family had an in person tour and our experience was just okay, something about the community did not stand out to us and we did not think it was that great looking.
Keystone Place at Terra Bella in Land O' Lakes, FL
4.1
(19 reviews)
$4050/mo for studio; $5750/mo for 1 bdrm; includes meals, 1 1/2 hr care (meds, etc); RN assessment, care plan, transportation to and from medical and shopping); WAITING LIST with $500 dep; 5 people waiting 30 - 90 days; one-time community fee $3500; Verizon and Charter; weekly housekeeping, laundry (towels and linens)
3
3
3
3
3
Keystone Commons in Ludlow, MA
4.2
(26 reviews)
This review concerns mostly the Memory Care unit. Communication with nursing and care staff was poor. Staff told me what they thought I wanted to hear rather than what was actually going on. Screening before entry was haphazard. Options regarding medication management were not explained adequately. Finally, my husband proved to be a danger to staff and possibly other residents, and was removed to a local hospital emergency department. No one told me his lease had been terminated until a social worker at the hospital gave me the phone number of a low-level staff member at Keystone Place on the night shift who said he wasn't "allowed" to reveal his surname. A call to the Executive Director was never returned. The Director of Health and Wellness did call almost a week later but was impossible to find on site or to connect with during the two weeks of my husband's residence.
3
3
3
3
3
Keystone Place at Buzzards Bay in Buzzards Bay, MA
4.4
(16 reviews)
I toured this community and I did not get a good impression. Cleanliness was definitely lacking. Not a good choice for my loved one.
Keystone Commons in Ludlow, MA
4.2
(26 reviews)
I was dissatisfied with our experience at Keystone Place. I felt that they did not respond to our requests made and did not have good solutions. They do not offer 24 hour nursing care. I think for the average person, the facility would be just fine but they were not able to accommodate our needs. The facility is beautiful and brand new, it just was not the right fit for us.
Keystone Place at Newbury Brook in Torrington, CT
4.3
(8 reviews)
Beautiful facilities, but haphazard staffing. Services in the contract are not consistent. (No change of bedding in two weeks!!). Similar lapses are routine. Close to negligent
1.5
1.5
1.5
1.5
1.5
Keystone Place at Forevergreen in North Liberty, IA
4.1
(33 reviews)
Know your rights if you choose Keystone Place-Forevergreen. When our loved one began to require a higher level of care, KP began to pursue an involuntary transfer without justification or the required notice. In multiple instances they did not follow proper procedures as outlined by state regulations, presumably in hopes that we would either not question their actions, or that we would choose to leave voluntarily. What a disgrace to see these tactics used against such a vulnerable population. While individual care staff members were very attentive and kind, it unfortunately does little to compensate for our experience with management. In my opinion, Keystone Place-Forevergreen appears to be a corporation eager to collect high rents/profits and not one that is committed to elder care.
3
1
3
3
3
3
1
Keystone Place at Forevergreen in North Liberty, IA
4.1
(33 reviews)
The management is horrible. The food is disgusting and the nursing is way understaffed.Did not like my time there, they kept saying things were gonna get better, but nothing ever did they went through three chefs. They’ve been through numerous amounts of nursing staff it’s just the revolving door of madness. So I had no choice but to leave and I am so glad I did because the place I’m at now is just wonderful.
1
1
1
1
1
1
1
Keystone Place at Wooster Heights in Danbury, CT
3.3
(3 reviews)
We took a tour of Keystone Place at Terra Bella during our search for an Assisted Living facility for our loved one. This facility was not great. The facility is small and seemed overpriced to us. Also, out of all of the facilities that we toured this one was the least welcoming, they didn't even walk us out. We decided to continue on with our search.
Keystone Place at Terra Bella in Land O' Lakes, FL
4.1
(19 reviews)
Very unorganized. Admin can’t keep regular staff. Huge lack of communication between care givers and family members. Excuses are using outside staffing agencies. I complained and was asked to move my mom to another facility. They are hiring third cleaning agency in 4 months. Staff that is there don’t seem to care about residents. The surroundings are beautiful, the people working there are not. Doctors nurses and staff are over worked and do not take care of informing families of their loved ones conditions. I’m sure there are better places. [Community name removed] was very organized, it’s just not close by.
2
2
1
1
2
1
4
Keystone Place at Terra Bella in Land O' Lakes, FL
4.1
(19 reviews)
My father has been a resident there since 2014. Overall it's a nice place, the staff is friendly and they have many activities that the residents can enjoy. My displeasure is that they failed to inform me that my father was admitted to the hospital and I received notification from his attending nurse. One would think that when you are paying so much in rent to have assurances that if there is a medical emergency they would let you know. Really disappointing that this would happen.
4
4
1
4
3
Keystone Place at Legacy Ridge in Westminster, CO
4.3
(22 reviews)
I hope you will reconsider moving a loved one to Keystone at Forevergreen Place. The care is seriously questionable and the nurse aids changed so often that there wasn’t time to get to know them or create a comfortable routine for the residents. The administrators were not personable at all and were uncomfortable to converse with (the very few times they were present). It’s clear that their hearts are not in it and that they have no personal investment in the residents.
3
1
1
1
1
Keystone Place at Forevergreen in North Liberty, IA
4.1
(33 reviews)
Won't work for Moms needs. She requires skilled nursing. Also prefer a private room as she has no short term memory and would likely be getting into a roommates belongings. An apartment like situation where she is expected to be able to attend herself not appropriate.
1
1
1
1
1
Keystone Place at Forevergreen in North Liberty, IA
4.1
(33 reviews)
I toured with my sister and my mom recently. We had visited and dined with a resident that had lived their since they opened a few times. And even attended a few events. When they opened it was a nice and friendly place to visit and the food was delicious. More recently I heard they have had a lot of turnover. Now that time has passed. They are short staffed. The few caregivers and admin staff we spoke to were arrogant and unhelpful. The menu is always changing without notice. The food was flavorless and cold. And took forever to come out. I would recommend you save your money and go to [Removed] for the service and quality of dining they provide there now. I just wanted to let the community know how this senior community has taken such a nosedive in the last few months in quality and prestige. BEWARE definitely not a good place for mom!!!
1
1
1
1
1
Keystone Place at LaValle Fields in Hugo, MN
4.6
(17 reviews)
There are 13 total Keystone Senior Management Services, Inc. Facilities.
Ask an A Place for Mom local advisor at no cost.
Please enter a valid email address.
A Place for Mom is paid by our participating communities, therefore our service is offered at no charge to families. Copyright © 2024 A Place for Mom, Inc. All Rights Reserved. Privacy & Terms. Do Not Sell My Personal Information.