Jasmine Estates Holdings, LLC

exceeds all sxpectations

This place was truly a home for my father. It wasn't "staff", it was family. Prior to moving to Autumn Leaves in January of 2014 my father was moved from 3 different facilities within a year and a half. He had had a very difficult time. He became a happy, healthy person within weeks of moving to Autumn Leaves. Sadly, he passed away in June but I will be forever grateful to Autumn Leaves for making his last months so comfortable.

My dad currently lives at Autumn Leaves in Edmond. I am very pleased with our experience at Autumn Leaves. Even before I moved my dad to Autumn Leaves the staff was very helpful. I had difficulty getting my dad from Dallas and a staff member (Marcie) was willing to drive with me. They are caring and always there to listen when I need some support and offer suggestions to help with situations that arise. I feel the staff works very hard at keeping me aware of what is going on with my dad. Jonna and Tamera are always stopping me to tell me a time my dad was enjoying himself. Mary Kay keeps me aware of the medical aspect of my dad's care and even took the time to have my dad call me on my birthday. Jha'Meca is so encouraging to the residents so they will participate in the well-planned activities. The other staff works so hard to keep my dad clean and content. Things are tended to when I make a request. The facility is kept clean and the attention to detail is very obvious. The environment encourages other resident's families to connect and I really feel like many resident's loved ones are extended family. I feel incredibly blessed to have my dad living in such a wonderful community as Autumn Leaves. It really helps during the progression of this difficult illness.

I feel that they keep me in contact with what’s going on with my dad. I think the staff does a great job with my dad and the other people there – maintaining their dignity. I just really like the facility there. I haven’t eaten there, but I’ll sit there with my dad. They’re still getting residents in, so I think the activities will get better. The things they do do are amazing.

I am the Trustee for my deceased husband's sister and niece, who are in different stages of dementia. I moved them from a facility that had cared for their basic needs, according to their charter. However, I was noticing an alarming decline in my sister-in-law, who slept almost all day and could not walk or communicate. She either sat in a wheelchair or on the sofa all day, except for meals. After a series of falls that required trips to the emergency room, I started looking for a memory care facility to obtain a safer level of care for my sister-in-law. I called A Place for Mom (after seeing a TV commercial), and was referred to Autumn Leaves. The company was constructing a new facility about 3 miles of my home. My two relatives moved into Autumn Leaves on March 31, 2014. In just a few days, I have been amazed at the marked improvement in both of them. My sister-law eats 3 meals a day, walks and can communicate with anyone who will talk to her. She and her daughter attend activities and are genuinely happy at Autumn Leaves. I can now be at peace, knowing that they are in a beautiful facility, sharing a lovely room that has 2 beds, and being cared for by an outstanding staff who keep me well-informed.

We placed my mother-in-law at Autumn Leaves after she suddenly turned mentally ill due some medication issues. Even though she was at times combative and difficult to handle, the staff treated her with kindness and respect. Through their care and the changes prescribed by her PA [Removed] and specialists at Baylor (through the guidance of the Good Lord no doubt), she was able to return home to us. During her time there I was nearly a daily fixture and through my experience I saw how they cared for the other residents as well as my MIL: attentive, kind, hard-working. Everyone, even the cleaning staff, knows how to care for their residents. I cannot thank them enough for their part in giving us a little more time with some we love so deeply.

We have been very satisfied. We don't feel like we have to make unanounced visits as much as at the previous facility. They have cameras everywhere, and families can have cameras. They really don't seem to have anything to hide. There are tons of activities going on. There is someone in the front office every weekend, there is a lot of oversight. They have family night once a month there is a lot of engagement. The only thing they don't have is even one male CNA, it's really the only thing I have come up against that could be improved.

My Mother received compassionate, professional care, maintaining her dignity until the end of her life. The care and kindness my family and I received was outstanding as well. We felt like family, not a resident in a hotel. I wholeheartedly recommend Autumn Leaves for your loved ones with memory issues and accompanying health problems.

More focused on Alzheimer's.

This is a pretty good place for your loved one to live. The staff are great. The staff communication is pretty good with the family, especially during the week. The food is good. for my loved one. The community has activities for the residents, and it would be nice to see the staff encourage the residents in getting out of their rooms more.

I would tell my friends that the community itself is wonderful. The community is caring, the nurses were kind and caring. I would not recommend the monthly bank withdrawals. I would recommend doing a pay as you go. In the contract it said they would refund your money within 10 days. I ended up speaking to the corporate office, to get my money back three months later. There has been a lot of staff turnover.

My Aunt was recently transferred to Autumn Leaves in Edmond. Since I live in Ohio and traveling is difficult for me I was thrilled and relieved when her friends in OKC told me about her move there and assured me it's a lovely place and that [name removed] is happy there. My only criticism would be the lack of communication between Autumn Leaves and family members. ([name removed] only has 2 living relatives..me and a cousin in PA) I understand that very little can be discussed, but we're all she has and I think it would do all of us some good to hear how she's doing and for her to know we care. I know that caring for alzheimers residents is not easy so let me say "God bless you all for what you do!"

We liked this community a lot. The living room was very warm and inviting when you walked in. They offer lots of different area for the residents to socialize and visit with friends and family members. The staff was nice very helpful.

Positive on all aspects of checklist. Nice facility, friendly, good atmosphere - pricing is higher than we want to spend- will need to evaluate insurance. location not as convenient as Norman locations with higher pricing but atmosphere a bit nicer

I was looking for the right home for my mom and when I toured this community I saw good qualities. It was clean and nice looking but not exactly what we wanted. I feel she would not be quite as active as we liked.

My tour of the Autumn Leaves of Edmond went great! the place was very nice, the people were very friendly. The only reason we chose another community was because from what I saw, the layout would get confusing for my mother in law. But other than that the place was great!

I would recommend Autumn Leaves! Overall, I had a good experience with the Autumn Leaves of Edmond. It is a nice community. My loved one lives here and is doing well.

My loved one was only there for a short time. It was nice, clean, and cost effective. I’m not really able to speak to the activities, as we didn’t use them. I wish the care services had been a bit better. The staff was fine though.

It's been a huge adjustment to go from assisted living to memory care. My loved one's dementia really skyrocketed, and we had no choice but to make the change. I think it's a bad time for all companies because of the Great Resignation. I know there has been turnover in the facility since we've been there. The facility she moved from was very small, and there was literally no turnover. So this has been a big adjustment. I don't think it has to do with Autumn Leaves. There are just a lot of people who are not working, or they're changing employment. A lot of it is not the facility's fault. There are some really great staff, and there are some that aren't quite that same caliber. But in general, they just don't have the time to spend with each resident that we were used to in assisted living. The staff have been concerned and responsive when I come to them with issues. But there was a pretty significant issue that we had to come to them several times to get resolved. And even then I'm not sure with changes in staff that if it will stay resolved. It's a beautiful facility, especially when you first walk in and in the common areas. But I feel they could give a little more attention to cleanliness of the individual rooms and bathrooms.

While Autumn Leaves is a nice facility and functions well, they lock the residents out of their rooms during the day. They also don't allow them to go out into the garden areas because they don't want to watch them. It is very important for people to be able to out into the sunshine to absorb vitamin D which is good for cognition. The residents also don't talk or communicate with one another AT ALL. If your loved one is still able to hold a conversation, this may not be the best place for them. If they only need physical care, this is a very nice facility.