Immanuel Communities

Having my loved ones here has been very good. My loved one actually gained some strength after only being here for 2 months. I have no major complaints with them. The marketing person there, [Removed], is extremely responsive while we first visited. She went out of her way to be cheerful and welcoming. She really related well to my loved ones even though she herself may be 60 years younger than them. The facility itself is very clean, bright, and very upscale. They encourage a lot of individuality; it’s not as institutional like some of the other places I looked at. They also give residents a lot of options so they get a sense that they are still in control with certain things. I am very impressed with them. The staff is definitely friendly and knowledgeable; they know what they are doing. The provide activities like bingo and happy hours on Fridays. They also provided meals for me if I were come unannounced during a visit. The food is good and I was also impressed by that. They have menus that they put out a week ahead. They have a nice variety and a nice balance as far as diets goes. Food wise, no complaints. Every time I go there the staff almost knows me by name but they knew my loved ones by name. Which I think is important because it shows how personable they are.

Mom really liked this place. there is a financial meeting this morning at 10 that she and my sister will attend. Mom likes idea of staying in same apt when transfer to assisted living. Also each apt has washer/dryer.

I toured this community with my mother and found the grounds to be very nice. This is definitely a place I could see my mother at. Unfortunately, due to logistics we could not directly move in and had to move into our second choice. However, we are on the waiting list and are excited to move in eventually. Thank you for the lovely tour!

Everything has been going great for my father so far at this community. The staff have been friendly and have been very helpful with making sure my dad makes the transition comfortably. He has been enjoying the food and is looking forward to participating in some of the activities they have to offer throughout the week. I am really happy he is becoming social with the other residents as well.

We are very happy with this community. The staff are always nice and caring. The menu is appealing with a good variety. The community is well maintained. The community offers a lot of nice activities for the residents to participate. We would highly recommend this community for others families.

I like that I get to meet a lot of people with different backgrounds and interests. The main selling point was when I had a tour with them, they made feel like a person and treated me well. They have been very helpful and if I got to the front desk someone is there to help me too. My apartment comes with a den and plenty of closet space. It is cleaned weekly and they do a nice job. Currently they are finishing new flooring through out the community. The meals and activities have been great.

My mother moved in over a month ago and is really enjoying her new place. She has always lived in a house and really enjoys all the amenities at The Shores

Our experience with The Arboretum has been a very good one, so far! It's been a little difficult for our loved one getting settled in, but in terms of the facility and what they provide we're very satisfied. It's a clean, well kept place, and the staff all seem very friendly and professional. Our loved one has also said she enjoys the events and entertainment the facility brings in.

My mother was so against moving out of her home of 66 years. She was depressed and very negative about everything. I have seen such an improvement in her attitude since she moved into an independent living apartment a month ago. I was afraid that she would just sit in her room and pout, but she has really joined in the activities and seems to be much happier than I have seen her in years. She says everyone there is so friendly and all the residents help each other out whenever they can. I am convinced we definitely made the right decision.

I’m really impressed with how they’ve treated my mom. The only comment I have is that my mom needs some help putting up some pictures in her room. They may be a little understaffed. The parking is good. I’m just really impressed with how they handled everything. They invited her to eat with them and made her feel really welcome.

In a lot of ways all of these communities are comparable, however the staff here are very good which we really like. The facility itself is very nice, and they were accommodating enough to allow our loved one in independent living to keep her cat. She is really enjoying all of the activities they offer, it is a wide variety so it gives her so many chances to socialize. The only low points we hear is with the food, sometimes it seems recycled which she doesn't really

It's been great! Moved my loved one to the memory care side. That was the reason we chose this facility due to the option of care and they allow her pet for comfort

We toured Trinity Village during our search for an Assisted Living facility for our loved one. This facility was nice. Everyone was friendly. The apartments were good sized and well laid out. We decided to go with a newer facility that we had toured, so that my loved one wouldn't have to work his was into established friend groups.

Many things about Yankee Hill Village were wonderful during our experience there. But in crisis, they were not well functioning. Communications from the staff to the family were not clear and timely as they should have been. The apartment sizes were generous and perfect for my loved one. There were a lot of great amenities provided, but he did not really take advantage of them.

The staff has been great there seen to really care

This community did not work for us because the rooms size was not what we were looking for we just wanted something with more space. The tour was good and they gave me all the info I needed.

We chose Yankee Hill Village because when we toured we thought it was very nice and would be a good fit. They do offer independent, assisted living, and memory care, but they do not accept medicaid here. My loved ones have said that the portions on the food are small. Overall, I would recommend to others looking.

Some of the meals that they serve are hard for residents to chew in memory care. When I go over there the gal at the front desk is not very approachable, she can be cold and rude and she is the first person you see when you come into the building. When I try to get in on weekends sometimes I have to wait 30 minutes to get someone to let you in. Overall I would still recommend.

[Name removed] had excellent materials. We saw a lovely model and then 1 available 2 BR. Given info on another floor plan. Was shown common areas. Had a lovely chef-prepared lunch with our guide even though only a dinner meal is available to residents at an extra fee. Only saw a few residents, was not introduced to any, and the commons area was deserted except for a small group gathered for coffee in the Country Store. We were not even introduced to that small group. The lack of any meaningful interaction with residents still puzzles me, especially since the name of the facility now includes "an Immanuel Community". I had no feeling of community!

My Mom has been at The Shores for a couple of months and it has been an excellent time for her and our family.