Ciel Senior Living

The benefit of memory care availability is paramount for my sister and husband. Although they are in assisted living now, that need will be required in future. The staff is dedicated to helping - that makes a world of difference. We have had a good experience all around and would definitely recommend Columba Crossing.

I have had a great experience with HarborChase Long Grove. My loved one enjoys their time here. There are three meals a day served to the residents, and they have several choices to choose from. My loved one enjoys the meals and socializing with other residents. Overall, I would recommend HarborChase Long Grove to others for their loved ones.

Columbia Crossings has done everything and more for our family and has exceeded all expectations. The staff members get above 10 stars. Our loved one has the same aid assistance so it make communication very easy and very simple and we have that consistency. Every staff members from top to bottom will sit down with you if you have questions or concerns no matter if you are a resident or a family member. They will address it immediately and if the person who you need to speak with is not available they respond back in a timely manner which is something we appreciate. The staff do a very good job engaging with the residents and we would absolutely recommend Columbia Crossings to other families.

I loved it. It was awesome. They were good. It was a brand new, and clean facility. They educated, my sibling and I on the assisted living community.

No words to even begin to explain how beautiful this community is and how caring the staff is here. I toured today and felt nothing but kindness from the staff. The residents were clean and dry. There were no smells and it was a nicely kept building. I really liked meeting all the staff from the housekeepers to the caregivers and even a nurse stopped by to greet me. I would place my loved one here. I am not moving them in only because they are not ready for memory care yet, but when they are they are coming here to Columbia Landing.

Very good tour experience. The facility is very big, overwhelming actually. Heard about turnover issues. Sales person was very friendly and we liked her a lot but turned me off with last minute hard sell at end of the month too. Also, just saw another facility and it seemed like a better fit.

Overall our family has been very pleased with this community, every time we come to visit our loved one the community is very clean and the staff members are very friendly. We appreciate how responsive the staff members are and we would recommend Columba Crossing to other families.

I toured this community and it was pretty good.

The interaction with the staff has been wonderful. They keep my loved one pretty busy. For the quality of care, and cleaniliness, the value for the money is worth it. They are very good with getting my loved one to interact with others, and keeping them invloved with things. Overall, they have been a blessing, and they have done nice a job.

The facility was clean, staff is nice, nurse and aides are professional, and they have many activities for the residents.

I would highly recommend Colombia landing. It's clean , great activities, good food, but most of all , all the staff are Golden.

The main thing they do well is keeping their tenants happy, and do well at keeping them engaged. I could say they could improve their intellectual stimulation programs and focusing on memory skills and brain stimulation. Overall, I am very happy with the community.

I moved my mom in here a couple of months ago. The staff was very welcoming and made my mom feel at home right away. She made some friends with a group of ladies who she chats with at every me. The activities are engaging and they make them doable for all levels.

Our family had an in person tour and the tour experience was absolutely amazing. It was our top runner - everything we saw on the tour was excellent. It is a beautiful facility with such great amenities to take advantage of. It was a great first impression.

When my dad moved in a year ago, I had no idea what to expect. The team at (now) Columbia Landing has become like family to us. My dad has been doing so well there, he is content and thriving. The food is always tasty, my dad is a big fan of the desserts. Activities folks are great, I don’t know how they do what they do but they keep everyone busy! In a lot of ways this place has given parts of my dad back to me, at least more quality time with him and I appreciate that more than I can explain here.

I toured this community and it was a beautiful place. They had overbooked tours and were kind of in a jam. But they handled it wonderfully! I ended up doing my tour with the Executive Director and she did great! I really liked the staff, everyone was friendly and nice. A great community. It was definitely one of our top choices.

We picked this community because, of the value for cost and the person I spoke to on the phone, who gave me the video tour was very pleasant and knowledgeable.

I can certainly tell you that everything has been great as of so far!

We are 5 months strong at Fieldstone. The bright cheerful community is very welcoming. The administration staff [name removed] are readily available and extremely helpful with everything. Since there is no manual for caring for aging parents. And Mom's care team[name removed] to name a few!. Are wonderful. The food is yummy hooray! We are thankful for everything. "Lifeloop" Since we have family that lives far away. And your activities team at Fieldstone.... Hats off to [name removed] You guys "rock" mom's world! They take mom on outings! No small feat as she is completely wheel Chair bound. But best of all for me, is their Beach Ball Therapy-Mom is actually raising her arms to swing at the ball. Best PT Ever is fun PT. Anyway, keep up the great work at Fieldstone! Sure glad we found you, because there is comfort in knowing Mom's last days are going to be "GREAT" days at Fieldstone!

I really don't even know where to begin other than from the start. Before we moved Mom into Fieldstone, we felt the love of the community - this love just grew - the whole time Mom was with you. We always felt respect and compassion, every time we walked through the front doors and were always greeted with a smile and or a hug. The foundation we built together for your care for Mom - just grew, every single day - right through the very end. If there was an issue - it was dealt with immediately, honestly and transparency. Honest open communication is something that is so important. While Mom often asked, "why am I here?" Our answer was always the same; "Mom, you have Alzheimer's and your doctors recommend 24 hour care. We are just 20 minutes away, you are getting loving care here at Fieldstone and you are SAFE." She agreed, almost every time and when she didn't ...well she was just in one of those moods. We often during visits heard Mom reassuring as stressed resident saying; "it is ok - you are safe here." Signing over the complete care for a venerable loved one is no simple or easy task. It is wrought with emotions and questions of timing and am I doing the right thing - now. We were never pressured only supported. [name removed] said, "we're here, we're ready and will love [name removed] when you're ready." That promise was kept. Over the past two years we got to know many of the residents and crew. We would often bring our Lab "Sadie" in our regular visits. She loved coming in and greeting so many of the residents - all the while, cleaning up the food scraps on the floor. As our visits often occurred around meal times. Residents faces would light up seeing a happy and familiar dog. When were in Mom's room, Mom would stroke Sadie's ears or she'd just go to sleep at Mom's feet. We all know how much Mom loves animals. Getting back to the foundation of our relationship. When COVID hit, I had complete confidence that your actions were always to protect the residents, then staff, and the business model will just have to adapt. You did the right thing - every single time. You closed the doors to visitors on [date removed], well ahead of state or federal guidelines. I never had concerns for Mom's safety - because we know the character of the management and care staff of the facility, Our faith in you and Mom's safety was never in question. As we all adjusted to life with COVID the communication with loved ones living in assisted or skilled facilities was a challenge. Not being able to have eyes on contact was difficult and taxing on us all. Throughout, we always knew Mom was safe. The daily updates from [name removed] were a solum reminder of what you all must have been dealing with - we are forever thankful for all of your efforts, given the personal and professional hell you must have endured. This was on display when I was in last week as Mom's condition declined rapidly. The communication from management, nursing and care staff was timely, professional and compassionate. Many of you came in to say your goodbyes to Mom. Many of you shared stories - some of you I met for the first time - others of you have been there from the start. From [name removed] tear filled eyes of attention and constant support, To [name removed], coming in with tears in his eyes telling me, "[name removed] - this is really going to be a tough one." To the nursing crew for your professionalism and compassion. To the genuine loving smiles from [name removed] and [name removed] , for the residents. To [name removed] and [name removed] just coming in with tears in your eyes to tell me thank you for sharing your Mom with us. We're going to miss her smile and humor. To [name removed] with his omnipresent grin. To [name removed] for stepping up big time during Mom's last night. I think her name is [name removed]- who, I'd not previously met. She sought me out and wanted me to know about her interactions with Mom. She told me about how her whole family contracted COVID because a family member was a nurse at the epicenter facility in Kirkland. Thankfully - all are well. What really got me is when she told me about how Mom always encouraged her to follow her dreams of becoming a nurse. [name removed] - you have been with us twice a week for Face Time and window visits for I don't know how long. You are truly an angel. [name removed] (I know you spell it differently), thank you for how you attended to Mom and made her feel special - from clothes to earrings and making sure she always had chocolate in her little red purse. Your love for Mom was truly a beautiful thing to observe - pre COVID right to the end. [name removed] - you are a pro and you do your job so well. When you came in to check and provide a bit more morphine, if necessary. We looked at each-other and agreed it will not be necessary. We new Mom's was passing. You asked me if you'd if I'd like to be alone or do you want me to stay. "Please stay", I said. We both kneeled and held Mom as she gently and peacefully passed. You said, "I'm not getting a pulse." I agreed and said she's gone on her way to see Dad. We stood up and both of us with tears in our eyes - we hugged. You said, "[name removed] i'm so sorry, I'm really going to miss your Mom." Me too, I replied. What I'm about to share is what I told [name removed] and with many of you before or after Mom passed. I said, " [name removed] you and this entire crew did your jobs with excellence and professionalism and so much more. When COVID hit and we could not come in to love on our loved ones. You didn't hesitate you picked up that ball and loved on Mom and her fellow residents when we could not. You carried that ball of love and did not drop it, even when you were going through personal and professional hell. We are so very thankful. You replied, "thank you very much - it is my honor." Theard so many of you say, with tears in your eyes - it is my honor. The whole Fieldstone team - we are so very thankful for everything that you have done to help us in caring for [name removed]. It has been our Honor to place this sacred trust it you. Love and forever hugs,