Chancellor Health Care LLC

The people here are wonderful, and they really care about their residents. The owners [Removed] have an exceptional amount of ethics and humanity, and I believe it would be difficult to find a better place for a loved one who can no longer care for themselves. I would recommend their care home to anyone.

I feel so lucky to have been introduced to Cherrywood. Moving my husband came so fast and I was not prepared. Everyone has been so helpful. His transition was so easy. He is happily confused, but settled in. Cherrywood is a loverly place. Everyone is so kind.grandkids love going to visit. All the residents seem happy and are well cared for. We miss grandpa Neil so much, but not having to worry about his safety is such a relief. Thank you marty,miley and zalex.

My mom likes to participate in the activities at Brookdale Napa. She is in the memory care unit and the staff there is very friendly and attentive to the residents. The community is very clean and kept up. I have not tried the food but my mom would say it was about a 3. My advisor with A Place for Mom was nice and helpful.

Revere Court seems to be a pretty decent place. The staff is helpful and caring. The facility itself is clean and well maintained. The staff communicates well with the family and they are very attentive to the residents.

The staff here are great. They are caring and considerate and stay on top of things. People that work and live at Brookdale are friendly. My mother has transitioned to live at Brookdale very smoothly as a result of the caring support at Brookdale. My mother enjoys the activities and she likes the food.

I think they do a good job at Revere Court, I'd give them high marks across the board. The staff here is friendly and helpful, and the facility itself is well kept and clean. I'd recommend it to anyone looking into care in the area!

My mom deals with the Revere Court more than I do since I am out of town, but I was just down there and I think a little more personal hygiene care for the residents would be a good improvement for the place.

My mom used to live in Clackamas View before she passed away in 2021. The staffs are so caring and treat everyone as family. Residents call each other by their names and will often ask after each other. My mom was so close with most of the staff. The building is clean and they have the best chef! My mom got the best care at Clackamas View and we are so grateful to the staff for taking good care of my mom while she was in their care.

My loved one went in there and we had absolutely zero problems going in. She just flowed right in. It was a very easy transfer for her going from living with family to living at Cherrywood. They certainly made her feel welcome. She has a group that she hangs out with there. It's been very easy overall, which is wonderful to hear. If anything happens, I get a phone call. There have been some changes in staff, and they're a little understaffed, like other places right now. There was some slowness in billing since they lost the person doing it. But the new gal has been awesome. The food seems to be good. My loved one eats everything, and she loves the snacks. They have things like root beer floats in the afternoons. It is expensive, but not nearly as bad as other places we looked at. It's been a good experience overall.

Everything has gone well for the most part. It seems like they're doing well at taking care of our loved one and letting us know what else she needs. She had an issue with a roommate, and they did get her into a different room with a new roommate. We're not sure if that's something that could have been avoided - perhaps they could ask a few more questions and have a more intensive screening process when assigning roommates to potentially avoided those types of issues in the first place.

I would recommend the community to others for their loved ones. I can tell they truly try with their residents. There are outings, karaoke, art classes, live entertainment, and more for the residents to choose from.

The small community is very helpful for our loved one, we really like the intimacy of it. The rooms are good enough size, our loved one has a decent size room, and we would recommend this community to others.

My husband was supposed to move in here and the day before we were going to move him in, they called us and said that they had changed their mind. They told us that they thought he would not be good for their facility because of his high level of care. The management and staffed seemed nice when we were working together. The activities room was really nice and lively and it just looked like a really nice place. The girl that interviewed us was very new and I think maybe she got in over her head and didn’t really realize that the amount of care my husband would need was something they couldn’t provide. The facility was pretty clean and each time we went to visit, it was very nice. It wasn’t anyone’s fault and I really did want my husband here, it just fell through.

My loved one stayed at Cherrywood Memory Care for a brief time. It was a lovely community. The staff was friendly and caring. The problem was that there was not enough staff so the care was not consistent. His clothes would get lost and he would get other residents clothes instead. We also chose another place where he did not have to walk so far to get to the dining room or other areas around the community.

When I was searching for a community for my mother, I toured Brookdale Napa. The facility was clean and everyone there was very friendly. It was a good experience, but not the best fit for my mother.

I actually can't rate the place specifically because I have not seen it yet - but looking to make a move to PDX and reached out to someone there. Wanted to counter the review about poor communication as I made a call and got a call back the same day and the woman ([Removed]) was lovely and so helpful. will update if we choose to move there. Maybe they have taken that review to heart and made some changes.

Mom seems to be adjusting to living at Brookdale. The staff are attentive, helpful and I have good communication with them. I do have some concern with the security and people not signing in and out of the community when they visit. Mom is in the memory care unit and they are good at keeping her active. The community is clean and the food is good.

My mother seems to have adjusted well to this community. It is a nice and clean facility, they do a good job with the cleanliness. The staff is good, they have been friendly and pleasant. There are activities offered for the residents. Overall everything is working out well. I had a few issues with billing, but that has since been resolved. This is a community I would recommend.

I am pretty pleased with this community. They are caring for my husband well. He is having a few problems, but it is not the community's fault. They have a very attentive care staff. They are trying their best to care for him and his needs. They keep the community very clean and everything nice and neat. There are nice activities, but not to many people participate. The food is nice, it smells and looks good. This would be a community I would recommend.

We are very pleased with Revere Court. The best part is that they specialize in memory care only whereas other companies treat memory care as an afterthought. After having my mom in another place that wasn't very good, l am very happy we were able to move her here. I love that my mom is not locked behind closed doors but has the freedom to travel around the entire property. We were excited from our initial visit. Casey was very helpful and made the transition regarding paperwork and move-in easy. The caregivers are very friendly and responsive. The residents seem to be relaxed and comfortable in the environment. Those who are able are allowed to assist with setting and clearing the tables at meals times. They are allowed to visit friends and join in activities in other cottages. And families are encouraged to visit and participate in the daily activities and outings. Music therapy is available and really works for my mom who is in an advanced stage of dementia. When she becomes anxious she is given an iPod loaded with her favorite types of music which immediately brightens her mood and relieves the anxiety. They even offer a caregiver support group on-site for family members. I share my positive experience with everyone I talk to who is caring for a loved one.