Avalon House on Gerard Court

The Avalon house took incredible care of my grandmother while she was in her final years. They made sure she was comfortable, content, and happy. They always had different activities going on within the home and my grandmother’s room was always tidy. During COVID, they allowed us to call on the phone and talk to her through the window, which really lifted all our spirits. During her hospice care they made sure she was the most comfortable she could be and really showed exceptional care. The care they gave her was more than just for a patient, but they treated her as if she was family. I cannot thank them enough.

When my Dad's Alzheimers progressed to the point where he needed more care than we could provide him, we chose Avalon House for him. Avalon on Laburnum became his home away from home with lovely Sharon as the head of the house and care. He was there for a few years and received the best level of care under [name removed] and the other caregivers who worked tirelessly to tend to his every need. They made sure he was safe and comfortable, and never bored, scared, or lonely. [name removed] also oversaw his medicine and could pick up on even the smallest health detail that others might have missed. And she was a great communicator, working with me to keep me informed and address his needs. This was during the pandemic which took a particular hit on the nursing care industry. But Avalon took many precautions to keep residents safe and families informed throughout. Maybe the best part for my Dad were the home cooked meals everyday. [name removed] is an amazing cook and the meals were wonderful!

Very good of maintaining schedule for bathing and eating.. Charming house. Modernized house. Nice neighborhood. Good atmosphere. Friendly Staff. Good Food. Good nursing care. Easily to communicate with staff and manager.

We were very happy with the care of my mother at Avalon House. The caretakers seemed to truly care about her. They treated her with respect and affection, getting to know her and enjoy her over time, in spite of the fact that she could be difficult at times. They were always very accomodating to us, the family, when we visited.

Avalon house number 6 is a great place for individuals who are frail or suffering from dementia. The staff has great experience in dealing with all types of situations. Furthermore, the staff displays fondness for the residents and provides that personal touch.

We could not be more pleased with Avalon Homes. Our mother lives at Dominion Crest and receives wonderful care from loving and patient providers. The communication is outstanding. The home is beautiful and is always immaculately clean. We highly recommend Avalon to anyone who is making one of the most difficult decisions for their loved one.

My husband is late stage dementia. I moved him from a reputable chain that was no longer meeting his needs. He had become a round peg that no longer fit in the square holes. A Place for Mom referred me to Avalon 10 and I signed within 24 hours. The Staff makes the House a home. They are caring, efficient, knowledgeable, approachable and loving in dealing with my husband...and me! They really care for him and help him to look and function the best he can be in this time in his life. They shower the residents daily, which was a huge plus in my mind when dealing with someone who has sensitive skin. That, and changing linens daily speaks to their dedication to the residents. Within a month, my husband's dry, irritated, rash prone skin took a 180 turn because of their knowledge, working with me so that he would have the right soaps and lotions to meet his needs. He is always dressed nicely and I don't have to worry a second anymore about the care he is getting. The staff is awesome.

It’s hard to describe how wonderful everyone was to my Mother and to our family at the Avalon House. The staff treated her expertly, and with dignity, as if she was part of their family. The house and yard were beautiful. There was a daily routine with home-cooked meals, exercise, games, and sitting with other residents. They bathed my mom every day, put lotion on her, did her nails and hair. They fed and cleaned up after her, and even did her makeup on special occasions. Her room and the entire house were always immaculate. It was especially difficult because of COVID and her Alzheimer’s disease, but they always made a way for us to visit through window or bringing her out on porch for a visit. When my mother was actively dying, they ensured she was comfortable with the right medications. They coordinated with hospice, clergy, and doctors. I cannot express my thanks enough to everyone that cared for my Mom. I wish we knew about Avalon House sooner.

The staff were consistently extremely helpful, caring and professional. Myself and my siblings as well as our father are very grateful to [name removed]and [name removed]for their patience and respectful care for my mother during her time time at Avalon for memory care. When my mother came to her end of life process with hospice, they were supportive beyond belief to our family. I cannot recommend the memory care at Avalon House on Dominion Crest more highly to others with a loved one needing memory care!

My family’s experience with Avalon House on Dominion Crest was really great as they cared for my mother during her struggle with dementia. [name removed]and [name removed]were her caregivers and we couldn’t have asked for a more loving and attentive team. They treated her with such dignity and respect it touched our family deeply. In fact they even attended mom’s funeral when she passed peacefully—a moment in our lives they were present for, providing additional comfort and peace for the family. Thanks to them and Avalon. Great facility!

My mother stayed at Avalon House for a year an a half before she passed on. The care my Mom received was exceptional in every way. The primary caretakers there, [name removed]and [name removed], treated me and my Mom like their own family members which was extremely comforting for us. I visited my Mom five days a week and she was always squeaky clean, well dressed, and fed delicious homemade food. My Mom’s room, and the entire house, were always bright and clean. I hope I never personally need this type of care service but if I did, I would move across the country for the superior care provided at Avalon by the wonderful and highly skilled staff members.

My mother in law has advanced Alzheimer’s and has been living at Avalon House Dominion Crest for several months. I love that she is in a safe, clean environment with staff that truly cares. My son and grandson came to visit her and the staff did her hair, makeup, and jewelry. It was so thoughtful and even though she couldn’t express it she knew it was a special day!

My mother was at Dominion crest for several years before she passed. I cannot say enough good things about her care there. The staff was always sweet and patient with her, even though she could be a pill. She was always clean, and there was never any foul odors there. I would give them 100 stars if I could. I still miss my mom, but I know she lived her last year's in a supportive environment. During Covid the staff did their best to help us visit with her.

[name removed] and her staff provide a deep level of care and compassion for our loved one. Upon admission, Sharon took the time and attention to learn about mom, her likes/dislikes, areas for targeted care, information to promote safety and her most enjoyable activities. It is a relief to know that mom is being taken care of, safe and living a joyful peaceful life. The care and keeping of residents is among the best we’ve ever seen, including the frequency of bathing and other activities of daily living. The caregivers are engaging and friendly, appear to be happy working with residents. Each meal is nutritious and home-cooked in the kitchen on site. The staff to resident ratio is amazing and allows for personalized care and attention. Our loved one is appropriately dressed. Recently, we received a photo of mom outside enjoying the bright sunshine on a day when we were out of town and unable to visit her. Highly recommend!

My mother had severe dementia and we could no longer give her the care she needed in our home. Avalon House was a godsend. It was a lovely residential home with only 8 residents a mile from my home. The caregivers, (particularly [name removed], [name removed]& [name removed]) were so kind, patient & caring. Our mother received one on one care & they went out of their way to make her feel special. It was the best alternative, giving us peace of mind & allowing my mother to spend her last few months in a normal home-like environment rather than a big impersonal facility.

The main caregiver at Avalon House on Hardwood Lane is exceptional. She’s one of those remarkable people that has the ability to “read” someone quickly & meet their needs. She’s proficient in performing day-to-day tasks & her keen organizational skills keeps the house running smoothly. She treats residents with respect & kindness & takes great pride in the variety of wonderful meals she prepares. She recently made my loved one’s birthday extra special complete with everyone singing “Happy Birthday” to music & a little dancing. She’s more than a caregiver, she’s a rare gem that’s doing exactly what she is meant to do, she’s a real treasure! This is the third time I’ve placing a loved one in the care of Avalon House. My first experience was 12 years ago & I’ve recommended Avalon ever since. Thank you again Avalon!

I referred two doctors to the Avalon homes. I know it's more than 1. The only thing I'm unsure of is activities with my mother. I have never seen that being done. I visited quite often. Otherwise, no complaints. Things are great.

Our family had an in person tour with Avalon House of Hardwood Lane and we had such a great tour experience which is why we gave them overall 5 stars.

My husband has been at this facility for several weeks now. He is always clean and well fed and the staff is caring and helpful. The patients here are all fairly advanced dementia patients and I imagine their job is very challenging but the whole team is professional, upbeat and always available to answer questions. It is hard to have my loved one living away from home but easier when I know that his caregivers at this home truly care for him, attend to his needs and show empathy and compassion for all the residents and their families.

My mother has advanced stage dementia and is unable to express her needs. The caregivers at Dominion Crest Lane go above and beyond taking care of her and the other residents needs. The atmosphere is joyful, the house is clean, and the caregivers take great pride in caring for the residents. I know my Mom is well cared for and in great hands in a way that I am unable to. Thank you from the bottom of my heart for taking such good care of my mom.