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8.0

Review Score

349 reviews
29 communities
Starting from $X,XXX/mo

Agemark community listings

Showing 29 communities
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Kingston Bay Senior Living

6161 W Spruce Ave, Fresno, CA 93722

Starting at$X,XXX+ monthly
Photo of Kingston Bay Senior Living
14
14 Photos available
9.1
Review Score
31 reviews

What we like the most about Kingston Bay Senior Living is that the staff was friendly and there were lots of activities. Food could always use some new ideas and new dishes.

Provides: Assisted Living, Memory Care

Welcome to Kingston Bay Senior Living, offering Assisted Living and Memory Care in the heart of Fresno. Life at Kingston Bay Senior Living starts with spacious, elegant appointed surroundings, coupled with exceptional, personalized and supportive care.Our signature In the Moment Memory Support...

... Read more

The Terraces at Via Verde

1155 Via Verde, San Dimas, CA 91773

Starting at$X,XXX+ monthly
14
14 Photos available
9.1
Review Score
9 reviews

The client, care giver ratio, is extraordinarily perfect !! She had such exceptional supervision . She knew the staff well, in her simple recognition, with patience, kindness respect and a smile !! Staff...

Provides: Memory Care

The Terraces at Via Verde in San Dimas provides compassionate care and dedicated support for those navigating the intricate paths of Mild Cognitive Impairment, Alzheimer’s, and other related dementias. We're located near Via Verde Plaza, which houses Vons, Century 21 Citrus Realty and more...

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Sage Mountain Senior Living

3499 Grande Vista Dr., Thousand Oaks, CA 91320

Starting at$X,XXX+ monthly
20
20 Photos available
9.0
Review Score
24 reviews

The staff are AMAZING. I have gotten to know many of them and I couldn't be more impressed with how much they genuinely care about the residents.

Provides: Assisted Living, Memory Care

Sage Mountain is a resort-style senior living community located in Newbury Park/Thousand Oaks, California. Our senior living community offers top-notch care from an expertly trained staff, amenities in abundance and the services you need to live at your fullest potential. Those who reside in our...

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Serra Sol Memory Care

31451 Avenida Los Cerritos, San Juan Capistrano, CA 92675

Starting at$X,XXX+ monthly
16
16 Photos available
2
2 Floor plans available
9.0
Review Score
6 reviews

The facility is nice and the staff is very friendly, loving and helpful. They are able to handle actual advanced memory care residents. My mom was at another memory care facility before that couldn't handle...

Provides: Memory Care

Serra Sol is a welcoming community where individuals with Alzheimer’s and other types of dementia can feel fulfilled, cared for and engaged each and every day. We provide an environment that fully supports the needs of those with memory loss. Residents of Serra Sol will enjoy daily activities and...

... Read more

CountryHouse at Folsom

2005 Iron Point Rd, Folsom, CA 95630

Starting at$X,XXX+ monthly
13
13 Photos available
2
2 Floor plans available
9.0
Review Score
5 reviews

First increase at 1 yr mark was 9%, this inflation rate will not be sustainable long term. Facility is beautiful (only about 4 yrs old) & kept very clean. Staffing these types of facilities is tough but...

Provides: Memory Care

CountryHouse in Folsom was designed and is staffed specifically to benefit individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a sense...

... Read more

Astoria Senior Living Oakdale

700 Laurel Ave, Oakdale, CA 95361

Starting at$X,XXX+ monthly
9
9 Photos available
8.7
Review Score
26 reviews

I would rate all of them a 5. #1 the experience of having someone there was difficult but the staff made everything so much better. #2 the facility was always clean and never smelled bad. #3 All the staff...

Provides: Assisted Living, Memory Care

At Astoria Oakdale, we’re dedicated to treating people like family.This is at the heart of what we do, and has been our company's highest goal for nearly 35 years! For us, it's a joy and privilege to hear our residents’ life stories, see their smiles and share life together.Our community is home...

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Holland Farms

2800 Sunset Dr, Norwalk, IA 50211

Starting at$X,XXX+ monthly
19
19 Photos available
7
7 Floor plans available
8.7
Review Score
11 reviews

A lot of space in each room. Pleasant staff. A lot of functions going on. Movie theater. Nice walking area. I would recommend to others. Before we chose Holland Farms we visited 3 other places.

Provides: Assisted Living, Memory Care

Holland Farms is Norwalk’s newest senior living community. We opened our doors in May 2021. We’re pleased to offer Assisted Living and Memory Care all in one beautiful community. Located in Norwalk, IA, right next to Elizabeth Holland Park, Holland Farms provides easy access to walking trails and...

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TreVista Senior Living at Antioch

3950 Lone Tree Way, Antioch, CA 94509

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
8.7
Review Score
42 reviews

I love the facility. Very clean and people in assistant living are cheerful and will talk with you. The manager is very helpful with ant questions. Can point you in the right direction. The medical are also...

Provides: Assisted Living, Memory Care

TreVista in Antioch is a vibrant, warm and welcoming community conveniently located in the East Bay area. Its location set back on a large, treed area of land makes it both convenient and a quiet, peaceful and beautiful place to call home. The community and grounds have recently undergone...

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Symphony Pointe

445 South 193rd Street, Elkhorn, NE 68022

Starting at$X,XXX+ monthly
37
37 Photos available
8.6
Review Score
3 reviews

It's a beautifully designed and decorated place that truly focuses on the social aspect of quality living for older adults. One Friday I was there, there was live music and drinks in the main area and it was...

Provides: Assisted Living, Memory Care, Independent Living

At Symphony Pointe, we foster luxury, connection and comfort in every detail of our community. Enjoy each day in style with an indoor pool, outdoor living spaces, beautiful common areas and chef-prepared meals just steps away. We have a variety of floor plans available to match your taste and...

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Astoria Senior Living Omaha

9220 Western Avenue, Omaha, NE 68114

Starting at$X,XXX+ monthly
14
14 Photos available
8.5
Review Score
60 reviews

I would absolutely recommend to others. Mom says the food is amazing and she's had great experiences since moving in. Mom is very introverted and they've done an excellent job inviting her to participate in...

Provides: Assisted Living, Memory Care

Located at 9220 Western Avenue in Omaha, NE, Astoria Senior Living and Memory Care in Omaha is tucked away from busy streets in a quiet neighborhood. We’re centrally located in Omaha, with close proximity to hospitals, medical centers, hotels, shopping and some of Omaha’s most historic...

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CountryHouse at 70th and O - Lincoln 3

240 So. 70th St., Lincoln, NE 68510

Starting at$X,XXX+ monthly
14
14 Photos available
8.5
Review Score
6 reviews

5 for all the categories that are listed. We had a good experience with CountryHouse, thank you. The director was very nice and they were all caring and helpful towards our loved one. Based on the experience...

Provides: Memory Care

CountryHouse in Lincoln (70th and O Street location) was designed and is staffed specifically to benefit individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency,...

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CountryHouse at Elkhorn

3720 George B Lake Parkway, Elkhorn, NE 68022

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
8.5
Review Score
7 reviews

The staff and directors have gone above and beyond with the transition of my dad to this facility. The residents are always friendly and they have adequate activities to keep them entertained daily. I feel...

Provides: Memory Care

CountryHouse in Elkhorn opened in January 2021. Our gorgeous community is designed purposefully for those with dementia. At capacity, we are home to 40 residents who are cared for by a team specifically trained to help those who live with the challenges brought forth by memory loss. A sister...

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CountryHouse Kearney

5605 Avenue K, Kearney, NE 68847

Starting at$X,XXX+ monthly
11
11 Photos available
8.2
Review Score
5 reviews

5s across the board. Extremely welcoming and friendly staff who go out of their way to create good experiences for residents.

Provides: Memory Care

Welcome to CountryHouse!Devoted exclusively to benefiting those living with Alzheimer’s disease and related dementias, CountryHouse residence for memory care is not “typical” memory care. We’re all about experiences. Do more. Engage more. Live more.Walk into any CountryHouse community and see...

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CountryHouse Omaha

5030 S 155th St, Omaha, NE 68137

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
8.0
Review Score
2 reviews

Overall experience was 4. I would give 5's to Cleanliness, friendliness, food, Administrative staff and activities. Quality of care was good overall (4 rating) but too often had to wait quite a while or...

Provides: Memory Care

CountryHouse in Omaha was designed and is staffed specifically for individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a sense of...

... Read more

The Kensington Senior Living at Hastings

233 N Hastings Ave, Hastings, NE 68901

Starting at$X,XXX+ monthly
19
19 Photos available
8.0
Review Score
3 reviews

I appreciate that they had enough staff to always have someone available. Everyone was always super nice. The bill I received was over the contracted amount but staff there assured me they were working on it...

Provides: Assisted Living, Memory Care

Constructed in 1914, The Clarke Hotel was the premier destination for social and political events in the Hastings area for many years. Fully renovated in 1987, The Clarke was transformed into The Kensington and earned a place on the National Register of Historic Places. The Kensington is...

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CountryHouse Grand Island

833 Alpha St, Grand Island, NE 68803

Starting at$X,XXX+ monthly
12
12 Photos available
8.0
Review Score
8 reviews

This was the second place we took Dad to. He needed memory care. The staff knew how to handle his dementia. The staff was very friendly to their clients and visitors. We were always kept aware of both Dad's...

Provides: Memory Care

CountryHouse in Grand Island was designed and is staffed specifically for individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a sense...

... Read more

Sunol Creek Memory Care

5980 Sunol Blvd, Pleasanton, CA 94566

Starting at$X,XXX+ monthly
12
12 Photos available
7.7
Review Score
31 reviews

Make sure you understand everything you are responsible to pay. I had a misunderstanding about personal briefs such as “Depends”. I thought they supplied for the cost of the room and board. They also had...

Provides: Memory Care

Sunol Creek provides compassionate care for those with Alzheimer’s disease and other related dementias. Since our opening in 2014, our community has established itself as the East Bay’s premier place for Memory Care, proudly offering dedicated support for families in Pleasanton, Livermore,...

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CountryHouse at Council Bluffs

1831 East Kanesville Blvd, Council Bluffs, IA 51503

Starting at$X,XXX+ monthly
10
10 Photos available
7.5
Review Score
16 reviews

In the year and a half my mom has been there, there have been 2 directors and going on their 3rd nurse. I would like to see more activities after regular hours and on weekends. It is very expensive.

Provides: Memory Care

CountryHouse in Council Bluffs was designed and is staffed specifically to benefit individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and...

... Read more

The Kensington Senior Living at Cumberland

One Baltimore St, Cumberland, MD 21502

Starting at$X,XXX+ monthly
9
9 Photos available
7.5
Review Score
12 reviews

This is an old school facility!!! Fully staffed 24 hours a day!! The residents are very well taken care of!!! They get a 10 in my book

Provides: Assisted Living

Nestled in the Allegheny Mountains near the source of the Potomac River, The Kensington stands as proud testament to Cumberland's storied past. When it opened in 1926, the Algonquin Hotel was well known for its elegance and hospitality. Now on the National Register of Historic Places, it's...

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Sage Glendale Senior Living

525 W Elk Ave, Glendale, CA 91204

Starting at$X,XXX+ monthly
18
18 Photos available
6.0
Review Score
12 reviews

My mother needed respite care for about two weeks. [name removed] was very helpful and answered all my questions during a tour. We were able to get her situated and settled in a very short time with the...

Provides: Assisted Living, Memory Care

Welcome to Sage Glendale, a warm and welcoming community offering Independent Living, Assisted Living and Memory Care in the heart of Glendale.Life at Sage Glendale starts with spacious, elegantly appointed and amenity-rich surroundings, coupled with exceptional personalized and supportive...

... Read more

CountryHouse at Granite Bay

8485 Barton Rd, Granite Bay, CA 95746

Starting at$X,XXX+ monthly
17
17 Photos available
1.0
Review Score
9 reviews

I feel confident that my mom is getting the best care. They offer lots of activities to keep her engaged, and they are proactive with the doctor's communication as they have medical staff. I would recommend...

Provides: Memory Care

CountryHouse in Granite Bay was designed and is staffed specifically for individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a sense of...

... Read more

CountryHouse - Cedar Rapids

5710 Gibson Dr, NE, Cedar Rapids, IA 52411

Starting at$X,XXX+ monthly
17
17 Photos available
4
4 Floor plans available

CountryHouse is a very caring and loving facility. The staff are top notch. They all truly care about their residents no matter the level of care. The staff is extremely friendly to the residents and their...

Provides: Memory Care

CountryHouse in Cedar Rapids was designed and is staffed specifically to benefit individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a...

... Read more

The Kensington Senior Living at Fort Madison

2210 Ave H, Fort Madison, IA 52627

Starting at$X,XXX+ monthly
15
15 Photos available
Provides: Assisted Living, Memory Care

First built in 1912, Sacred Heart Hospital quickly became an important member of the Fort Madison community; a place families counted on for service and caring. Today, that spirit of community service has been preserved as The Kensington, a proud landmark in southeast Iowa.Centrally located in...

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The Evergreen Inn Vancouver

500 Main St, Vancouver, WA 98660

Starting at$X,XXX+ monthly
14
14 Photos available
Provides: Assisted Living

Built by Vancouver city fathers in 1928, The Evergreen Inn once served as an elegant lodging and entertainment center. Today, the elegance lives on inside a dynamic, distinctive assisted living community.Very few communities in the state of Washington offer the type of help and support that we...

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CountryHouse Cumberland

15 Cumberland St, Cumberland, MD 21502

Starting at$X,XXX+ monthly
12
12 Photos available
Provides: Memory Care

CountryHouse in Cumberland was designed and is staffed specifically for individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a sense of...

... Read more
Viewing 1-25 out of 29 communities

Reviews
for Agemark

8.0
Review Score
352 reviews

Review Score

352 reviews
8.0

Out of 10


5 star

60%

4 star

23%

3 star

7%

2 star

3%

1 star

9%

A Place for Mom has scored Agemark with 8 out of 10 using our proprietary review score based on 120 reviews in the last 2 years. Over all time, Agemark has 352 reviews with an average "overall experience" of 4.5 out of 5.

Overall Experience
211
79
23
9
30
Date Submitted
39
70
120
Reviewer
18
265
63
1
Care Received
123
0
229
321-340 of 352 reviews
Sort by

1.5
Anonymous - Family/Friend
Memory Care
November 8, 2019
Poor Management

Beautiful facility with VERY poor management, high caregiver turnover and poor communication with families. It is a shame because the facility itself is wonderful. So much to offer the residents.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Anonymous - Family/Friend
Memory Care
January 29, 2015

The care givers complain about having to clean up after my Parent , The activity director quit, they made a marketing person their director, They keep raising the price.

Cleanliness

3.5

Friendliness

2.5

Care Services

0.5

Activities

0.5

Value for Cost

1.5


1.0
Anonymous - Resident/client
Assisted Living
September 27, 2024
Verified Review
Food is not good

Dining room is open from 7:30 to 7:00 but it seems chef has never opened a cookbook and doesn't care. My 1-br costs <fee removed>. $150 worth of gift cards disappeared from my room. There are no black residents so they just hired a second director of sales who is black in hopes of solving that problem. I estimate there are only About 50 residents and half are in Memory Care. 4 floors, 27 rooms per floor. Food was just as bad as [community removed] where staff was friendly but laundry was stolen. Management didn't care. Older, uglier building, smaller rooms, some without overhead lighting fixtures, one resident didn't even have a fridge in her studio. I'm 81 and the thought of moving again is out of the question. Never thought I'd die hating where I live. They all just want your money.

Cleanliness

4

Friendliness

4

Meals & Dining

1

Care Services

3

Activities

3

Staff

4

Value for Cost

1


1.0
T M - Family/Friend
Memory Care
September 4, 2024
Please do not put your loved one in their care

This place charges a lot and half the time, the resident doesn’t get the care they pay for. Recently moved our loved one out to a new facility (and cost less) and he is so much happier. No problems at all like he was having at Country House in Granite Bay. No more constant phone calls of incidents and the new facility knows how to work with people with dementia and Alzheimer’s unlike Country House. So thankful we were able to remove him from this toxic place that says they care but it’s really all about the $$$

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Roxanne O
Memory Care
July 10, 2024
It was the memory care unit

They were NOT educated enough to handle the transition my husband needed. He was mobile. They thought they knew just how to handle him. Was not. Do you want this survey or not take what I gave you

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

5

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
June 25, 2024
Verified Review
Rude and uncaring

There is a login system for guests to register at. If you are a first time visitor and don't know the system, they roll their eyes at you and say just enter your phone number and answer the questions. They definitely clean because all you can smell is the odor of cleaner Workers are usually bunched together and hard to find if a resident needs help Nurses don't know what is going on with patients. I texted my sister in law that my mom in law had a rash. We showed the nurse and she took pictures to send the doctor. Apparently it was a few weeks going on yet the nurse knew nothing about it. Activities person gets frustrated when telling residents how to play a coloring game and walks out when no one knows what to do. My daughter and I both had no idea what she was trying to say so how would challenged residents?

Cleanliness

5

Friendliness

1

Meals & Dining

No data collected

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
June 10, 2024
Verified Review
Not recommended

When Astoria purchased Sunrise, they did not disclose entire information, lost initial paperwork, and did not communicate changes. My mom's room was always neat and picked up. Not prestigious. There was always dust. The staff that I encountered was always friendly. Sometimes we're notified and sometimes not, about an incident. Hospice does most of the work with my mom. They are the one's that keep us up to date. We very seldom get any news from Astoria. The staff has changed significantly. I only know 1 person that was originally there from Sunrise. No one seems to know what belongs to who. It took 5 weeks to locate my mom's new glasses. She's not able to do a lot of activities. With Sunrise, she was never left alone. They said whatever communication she could ingest would keep her brain healthy. Now when I visit, she is always alone in her room. Sunrise never left anyone alone in the room. They had them out at least listening. I feel she is set in her room to waste away. She's there because I can't be with her 24/7. Astoria obviously doesn't care about memory care. What she is paying (18,000 a month) and with hospice doing most of the work and now they've said she can't stay there on Medicaid, once again I have to move her. Sunrise said that she could die there. Astoria should not be recommended to anyone. They are not truthful.

Cleanliness

4

Meals & Dining

No data collected

Care Services

4

Activities

3

Staff

3

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
February 27, 2024
Verified Review
ude staff, do not recommend, not a good place for a loved one

Their staff is very argumentative, unhelpful, rude and will sue you if you have any issue. Would not recommend sending my dog to this facility let alone a family member.

Cleanliness

5

Friendliness

1

Meals & Dining

4

Care Services

3

Activities

5

Staff

1

Value for Cost

3


1.0
Rhaniece - Family/Friend
Assisted Living
December 31, 2023
RECONSIDER!!

When you place a love one in an assisted living facility you expect them to provide excellent service and quality care, but that’s not the case with this place. The head staff members don’t greet you upon arrival, it takes about 45 mins for the nurse to respond to a room call, the staff aren’t properly trained on how to administer medicine, and they can change the monthly rate without notifying you about the drastic increase. Save your money and your time and place your loved one somewhere else! My grandma did a quick decline at this facility and I truly believe the terrible care along with the long response times attributed to her suffering there. In fact, I know it did because after she transitioned my family didn’t hear anything from the head nurse or manager in regards to their sympathy. Learn from our mistake and RECONSIDER!!

Cleanliness

2

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

3

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
November 27, 2023
Verified Review
Do not recommend

They are not truthful Were not aware he was even there until 3 hours after I came. No food or drink was provided until I went to a nurse. Claimed time of death reported as 4 hours after the time I was called. After 5 months a return of deposits is still pending and no returned phone calls when inquiring

Cleanliness

4

Friendliness

4

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

2


1.0
Chris - Family/Friend
Assisted Living
November 21, 2023
My loved ones had a poor experience

I would not recommend Holland Farms to anyone looking for themselves or their loved ones. My family had a poor experience. My loved ones (and many others) were without Central AC for over two weeks. No solutions were offered until I insisted on a window AC unit, and even then, it was still uncomfortable.

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

3

Staff

1

Value for Cost

1


1.0
Shelley - Family/Friend
Assisted Living
November 21, 2023
Beware of Red Flags!

The turnover rate at Holland Farms is alarming. Holland Farms has had multiple directors in two years. These terminations have been abrupt and without notice to residents. The facility looks beautiful, however, it is under constant repair. A leaking shower on the third floor caused walls and flooring to be taken down to studs -- for months! Broken central AC units and heaters on the second floor caused distress for many residents. Leadership and staff's first response was denial and an accusation that residents "don't know how to work the thermostat." There is no urgency with building repairs and a notable lack of transparency among staff. Rent increases continue while guaranteed amenities are not met. Beware of the red flags! I'm so glad we moved our loved ones out of Holland Farms. It was a stressful two years, but we are grateful there are better options for carefree and assisted living than Holland Farms.

Cleanliness

2

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

3

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
November 15, 2023
Verified Review
Discouraged

My mom was previously a resident at Sunol Creek Memory Care. The move in process was great, however they are understaffed so they do not do any activities. Everybody is just watching TV all day long. They do not have a Director, so they are very unorganized. The cleanliness and friendliness were great. The food was great. The care services, activities and value for cost were not so great.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

2

Activities

2

Staff

4

Value for Cost

2


1.0
Anonymous - Family/Friend
Assisted Living
October 27, 2023
Verified Review
our families experience

Based on the experience we have had, I think TreVista Senior Living and Memory Care community is just in it to make money. My father's health got worse in this facility.

Cleanliness

5

Friendliness

2

Meals & Dining

5

Care Services

1

Activities

3

Staff

2

Value for Cost

2


1.0
Anonymous - Family/Friend
Assisted Living
October 27, 2023
Verified Review
Not recommended

My loved one was previously a resident at Kingston Bay Senior Living and her experience at this facility was terrible. I would rate them at a zero in all categories if I could. They were dishonest with us about checking on our loved one, we were told that they did however they did not check on her. We had so many issues at this facility like our loved one losing all of her clothes, the food was bad, etc. I would not recommend Kingston Bay Senior Living to others.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Resident/client
Assisted Living
June 8, 2023
Astoria Senior Living

I am very disappointed with Astoria. I went into the hospital and when I came hoping to return I was told I couldn't return because I required too much care. I'm sorry but I cannot recommend that facility. I think the staff was great. The food was good. Sometimes I feel I waited an excessive amount of time before staff answered my call light and there was once I waited three weeks for my shower.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Jay R - Resident/client
Assisted Living
May 18, 2023
Place is not good

The caregivers are bad. The showers are bad. The med techs are bad. The laundry is bad. The nurse is bad. No driver full time. No phone service in room. Small furniture only will fit in. The average wait for a caregiver is over 2 hours. Overall rating is one star.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Toured community
Memory Care
October 7, 2022
Verified Review
Tour experience

When I toured, the facility was too new. They did not even have all of their licensing yet which I found frustrating because they could not even tell me what they would be all about. They had some residents there, but I just did not want to be the guinea pig.


1.0
anonymous - Family/Friend
Assisted Living
July 8, 2022
Verified Review
not happy would not recommend

Our experience was a disaster - our loved ones hygiene was never kept up, the room was bound to have #2 on the walls with no one in sight to clean it. The toilet was always clogged, our loved ones hair was constantly greasy, and her clothes were either missing or dirty. She had lost about 40 pounds in a few months. Even after addressing this concerns nobody did anything to fix it. There was never enough care givers, it was a bad experience.

Cleanliness

1

Friendliness

4

Meals & Dining

2

Care Services

0.5

Activities

3

Staff

4

Value for Cost

0.5


1.0
Sheri Markley - Family/Friend
Assisted Living
March 6, 2021
DONT EVER PUT A LOVED ONE HERE

This place looks beautiful on the outside but once you go inside it's totally different. My father was there for 2.5 years. Huge turn over in management . Quality of care is a zero. Always understaffed, but they deny it. Always a different sorry when a caregiver calls vs what management says. I called corporate twice in regards to their management and how things go there. Always going to do better . If you dont want your family lives to be shortened, dont take them there. Over price for the quality of care and the food is horrendous. COVID is rampant there . Staff and residents. Then they lie to you about that.

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1


Viewing 321-340 out of 352 reviews

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530 Fifth Avenue, New York, NY 10036

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