A Banyan Residence

This facility is very unique with it's spacious and beautiful fenced in courtyard. It is well worth the time to visit this facility to see if it is a fit for your loved one.

Our family agonized and researched for months over the decision about placing my wife [name removed] of 50 years in Memory Care. Eventually her unsafe and sometimes life-threatening behavior left us with no choice but to move forward. I can only thank God for somehow directing us to A Banyan Residence. The long dreaded transition turned out to be a simple and painless process. They (Banyan) knew EXACTLY how to handle their challenging mission. It was "all hands on deck" and their amazing staff focused and handled my wife's transition masterfully. The changes in [name removed], in less than 2 short weeks, have been nothing short of miraculous. She is smiling, engaging with others, attending the many well thought out activities and SHE IS SAFE! My whole family is now beginning to heal and we can finally breathe again. Please keep in mind we did extensive, in-depth research and I encourage any family going the immeasurable pain inflicted by Alzheimer/Dementia to strongly consider this beautiful and very family oriented care center.

The home health agency that they contract with sucks. They are unresponsive, don't answer phone messages, and don't follow through on things that they say they will do when I have nailed them down. It's ridiculous. I think people need to consider the health care provided through the facility which is so important. It, unfortunately, didn't occur to me at the time.

Our family had an in person tour with A Banyan Residence community and we thought the entire tour experience with the community was really good

A Banyan Residence is a beautiful property. Great people. Several caregivers couldn't speak English. Not a place for a person that needs extra care. Otherwise I would recommend them. [name removed] really cares and some of the staff really care about the residents. I would give them a 4 star facility. The facility is excellent depending on the needs of your loved one

The employees are lovely and caring people. The place is very pretty, and we are happy with our choice.

My parents just love it here. Most everybody is pretty friendly. The care has been good, and the owner has been on top of things. If you tell him something, he takes care of it. You can always go to him if you have any problem of any kind. The cleaning woman is wonderful and keeps everything spic and span. The nicest thing about A Banyan Residence - and the reason why I chose it - is that instead of the rooms opening into a hallway, they open into a courtyard with a nice garden. There's a koi fish pond feature, and every time I go there to visit, I always see people meticulously caring for the garden. Every place has some room for improvement. Really the only thing I don't like is they have set meals every day, although they will give you something else if you ask. Overall the food is decent, but it could be better. Mostly it just needs more variety. I like that our family is welcome to sit down and eat with my parents, and they don't charge you. I don't know of any other place that does that - every other place we looked into charges you to stay for a meal.

I was very pleased with the tour experience we had with A Banyan Residence. If I were looking for myself it would have been a good fit, but it was just not the right fit for my mother.

The people were super nice. They had a nice dining room. The rooms were way too small. You had to walk outside, to get to the dining room but overall, the community was a good location.

Banyan Residence has been great. My family member is very happy in memory care there. I like the team very much. We live out of state, and they do a great job keeping us updated and in the loop. They seem to have pretty good activities. I like that they also have assisted living there, and there's some interaction between the assisted living residents and memory care residents. One area for improvement is the food. I would like to see them offer better options. Currently the food is often repetitive and unexciting.

This community was just not appropriate for my loved ones condition. The tour was great and I was able to see everything and I got all of the information that I needed from the community. It was just not the right fit for what my loved one needed.

They have had a lot of issues with staffing. Some of the staff are very good. They are trying very hard to make it a high quality place. I do think they are trying. I would say to look at it and check it out. It's a very beautiful place.

Right away we new this was the community for our mother - it is very clean and well kept. They have a fish pond surrounding by small waterfalls where the residents can walk around. The landscaping is beautiful, the entire environment - inside and outside of the community is so bright and cheery. Everybody is very friendly and helpful. We like how we can go online and see all the videos and pictures they post of our loved one and other residents partaking in the activities. We love how they have a hair salon on sight and a little ice cream shop. The value for the money is good.

I put my loved one at A Banyan Residence, and I have no regrets. I was able to see her outside through the fence during Covid, and she was able to walk around the facility without a mask on and enjoy the other residents. All the staff wore masks, but my elderly loved one didn't have to suffer through that. I can't say enough good things about the staff. The owner, both father and son, will tell you all about the property, the flowers, the garden. But it's really their staff that make a difference. They just seem to be genuinely caring, everybody I've seen on the daytime crew anyway. I've not been able to be there when the nighttime crew is there, but my loved one is generally safely in her room at that time. Her dementia did decline while she was there, but I blame that on Covid. It's a shame what that's done to our seniors.

They have a Facebook page where families can go and see their loved ones participating in activities. My husband and his sister really liked the outdoor spaces for the residents, it gives the community a real resort feel. A Place for Mom has been great to work with as well. They sent us great options to check out. They even checked back in with us a month after the move, not having anything to sell us just checking to see how we were doing. Kudos to A Place for Mom for having such great communities to send us.

This community was more for memory care and not what we were looking for. This community was too large and felt like my mother would be lost.

We chose A Banyan Residence because the facility is set up where it is all on one level, she goes from her apartment straight outside. Some other facilities were like a hotel and had many floors. It is a smaller, more quiet facility that has beautiful gardens outside. The rooms are very good size for what she needs. It is hard to get a hold of administrative staff, so they could improve on accessibility. It is a memory care facility, so the residents here are more advanced with their care so there is not as much interaction with other residents. I would recommend them for the right individual.

I was not a fan of this place. The rooms were small and had a strange layout, and the entire place just had a problem with cleanliness in general. The care they offered was fine, but we decided to search for other options when the rates increased nearly 50% for no discernible reason.

They do many activities- however the employee turnover is very high. I think they overwork their good employees until they quit. If I wasn’t there every other day to make sure things were being done correctly I hate to think what would happen to my mother who suffers from severe dementia. She was ambulatory when she arrived last April but by December she was full in a wheelchair as the sensors that were supposed to alert the staff if she got out of bed in the evening were never turned on. So she walked out of her room at 10pm and fell on the concrete- I was notified the next day around 730. They said she had an X-ray 2 days later they said she had not had an X-ray. Communication is lacking