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Westchester Family Care Inc. - Mamaroneck, NY

1 Depot Plaza, 2nd Floor, Mamaroneck, NY 10543

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Bernice S - Loved one of resident/client
4.0

The ease they provided, and the fact that if someone called out they were able to provide coverage. They really jumped through hoops to find someone to replace the aide.... Read more

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About the agency

Find quality home health aides for your loved one through Westchester Family Care Inc. Providing support throughout the area of Mamaroneck, New York, the expert caregivers can provide trusted services from companionship and medical support to housekeeping and transportation.

In-home caregivers are happy to serve where you feel most comfortable, taking care of your every need from the comfort of home. They can help with fall prevention, medication management, assistance with activities of daily living, and even memory care. The professionally trained team will create a care plan tailored to meet your unique needs.

If you're seeking help with transportation and errands or housekeeping and laundry, Westchester Family Care is there for you. Caregivers will work to create special personal relationships with your loved one. Enjoy arts and crafts and music therapy or board games and reading — which provide great opportunities for socialization and engagement.

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2022 award winners.

Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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Reviews

for Westchester Family Care Inc. - Mamaroneck, NY
4.8(75 reviews)
Write a Review

Cleanliness

4.8

Friendliness

4.8

Meals & Dining

No data collected

Care Services

4.8

Activities

4.8

Staff

5.0

Value for Cost

4.8

Overall Experience
69
6
0
0
0
Date Submitted
6
36
36
Reviewer
16
36
23
0
Care Received
75
1-20 of 75 reviews
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4.0
Bernice S - Loved one of resident/client
Home Care
October 19, 2022

The ease they provided, and the fact that if someone called out they were able to provide coverage. They really jumped through hoops to find someone to replace the aide.

Response from Westchester Family Care Inc. - Mamaroneck, NY

October 25, 2022

We are so thrilled to hear that you are having such a smooth experience with us and one of our brilliant caregivers! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review.


4.0
Gertrude S - Loved one of resident/client
Home Care
October 19, 2022

They show concern for the client and they are very kind to her, and they keep her clean.

Response from Westchester Family Care Inc. - Mamaroneck, NY

October 25, 2022

Thank you so much for the great rating & for taking the time to comment. We are so pleased to see that you are happy with our service.


4.5
Anonymous - Loved one of resident/client
Home Care
August 31, 2022

The office staff has easy communication. The nurse helps my mom with medication.

Response from Westchester Family Care Inc. - Mamaroneck, NY

September 6, 2022

Thank you so much for this kind feedback! It absolutely makes our day to hear that you had such a good experience with us!


4.5
Herb O - Loved one of resident/client
Home Care
June 29, 2022

I like the people, and their responsiveness. They are careful with assigning caregivers to me.

Response from Westchester Family Care Inc. - Mamaroneck, NY

July 18, 2022

Thank you for taking the time to leave us your thoughts. We are very happy to hear that your experience with us has been an amazing one!


4.5
Edwin M - Loved one of resident/client
Home Care
June 29, 2022

I really like that, they provided my brother, and I with a peace of mind. I really like that, they have been very responsive.

Response from Westchester Family Care Inc. - Mamaroneck, NY

July 18, 2022

We are so thrilled to hear that your brother is having such a smooth experience with us and one of our brilliant caregivers! It was an absolute pleasure to assist your brother and we thank you for taking the time to leave a review.


5.0
C R - Loved one of resident/client
Home Care
June 6, 2022
Verified Review
Excellent, But Expensive

The experience was extremely good. The staff are good to work with. I feel it is very expensive, and we didn't have anyone else to compare them too. However, it is the top of the range. The owner seems to be making a large profit and doesn't pay the caregivers very much in my opinion and guess. The caregivers were very willing to assist our loved one and family whenever and whatever we needed. They are very well trained. Westchester Family Care sent out a nurse out initially to assess our loved one and what they will need to provide for our loved one. There is a minimum number of hours that the company requires each week for each family.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

3

Response from Westchester Family Care Inc. - Mamaroneck, NY

June 16, 2022

Thank you for your review! We’re glad you had a good experience with us and that you were happy with our services, although concerned about costs. You can attest to the quality of our services, and that’s due to our caregivers as well as the nursing and office teams who support them and our clients. We offer a progressive approach to compensation, benefits, and professional development to reward and enhance the skills of our people. We are very proud to have received the Best of Home Care Employer of Choice Award each of the last several years based on the consistent positive feedback from our caregivers. If you have any questions about our services or what makes Westchester Family Care different from other home care agencies, we’re always here to help.


5.0
Brendan M - Loved one of resident/client
Home Care
May 16, 2022

They provided good caregivers. They answered all my questions in a timely manner.

Response from Westchester Family Care Inc. - Mamaroneck, NY

May 19, 2022

Thank you for taking the time to leave us your feedback. We are very happy to hear that your experience with us has been an amazing one!


4.5
Patricia R - Resident/client
Home Care
May 16, 2022

I like the people and the supervising nurse. The supervising nurse was informative and great.

Response from Westchester Family Care Inc. - Mamaroneck, NY

May 19, 2022

Thank you so much for your remarks, we appreciate it! We’re glad you had a good experience with us and that you are enjoying our services.


5.0
no n - Loved one of resident/client
Home Care
May 3, 2022

We had a good experience with the primary caregiver and she is very caring and careful with my mother

Response from Westchester Family Care Inc. - Mamaroneck, NY

May 6, 2022

Thank you so much for your thoughts, we appreciate it! We’re glad you had a good experience with us and that you are enjoying our services.


5.0
no n - Loved one of resident/client
Home Care
May 3, 2022

They are there for my mother when she needs them I like that they seem like family

Response from Westchester Family Care Inc. - Mamaroneck, NY

May 6, 2022

Thank you so much for the great rating & for taking the time to share your experience. We are so pleased to see that you are happy with our service.


5.0
Elaine P - Loved one of resident/client
Home Care
March 15, 2022

It gives me peace of mind knowing someone is with my father. The caregivers are caring and professional

Response from Westchester Family Care Inc. - Mamaroneck, NY

March 22, 2022

Thank you so much for sharing your experience! It absolutely makes our day to hear that you had such a good experience with us!


5.0
Jackie W - Resident/client
Home Care
March 15, 2022

When we need coverage or I have questions, they respond quickly.

Response from Westchester Family Care Inc. - Mamaroneck, NY

March 22, 2022

Thank you so much for the great rating & for taking the time to share your experience. We are so pleased to see that you are happy with our service.


4.5
anonymous - Resident/client
Home Care
March 15, 2022

the caregiver is very reliable, helpful. and caring.

Response from Westchester Family Care Inc. - Mamaroneck, NY

March 22, 2022

Thank you so much for your feedback. We appreciate it! We’re glad you had a good experience with us and that you are enjoying our services.


4.5
Anonymous - Resident/client
Home Care
February 16, 2022

The aides seem to be well prepared and know what their jobs are. They have good attitudes and I like their professionalism.

Response from Westchester Family Care Inc. - Mamaroneck, NY

February 25, 2022

Thank you so much for your feedback, we appreciate it! We’re glad you had a good experience with us.


5.0
Marie - Loved one of resident/client
Home Care
February 16, 2022

The services have been an improvement for my mom. The agency has made my experience positive because it's very client-centered. Although they provide additional household things they do, they are centered on my mom and what her needs are. They anticipate and offer things that are novel that I wouldn't think of. [name removed] offered to do my mom's nails. She loved it and it made her day.

Response from Westchester Family Care Inc. - Mamaroneck, NY

February 25, 2022

We are so thrilled to hear that you are having such a smooth experience with us and one of our brilliant caregivers! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review.


5.0
Anonymous - Resident/client
Home Care
February 16, 2022

I am very satisfied with the staff.

Response from Westchester Family Care Inc. - Mamaroneck, NY

February 25, 2022

Thank you so much for the great rating & for taking the time to share your thoughts. We are so pleased to see that you are happy with our service.


5.0
Anonymous - Loved one of resident/client
Home Care
February 16, 2022

They provided the care that my loved one needs to be home alone.

Response from Westchester Family Care Inc. - Mamaroneck, NY

February 25, 2022

Thank you for taking the time to share your experience. We are very happy to hear that your experience with us has been a good one!


4.5
Marie C - Resident/client
Home Care
December 30, 2021

I would recommend Westchester Family Care because the services have been reliable. We can depend on the care, they have been very punctual, and they have blended into the environment well. The services have helped me because I work from home and I no longer have to work around the care she receives.


5.0
Joan S - Resident/client
Home Care
December 30, 2021

I like that they are very thorough and organized. They have good communication between the staff and they have really well-trained and compassionate.


4.5
Anonymous - Loved one of resident/client
Home Care
December 30, 2021

I like the man they sent. They spend a lot truly quality time with him. He knows what my husband likes. 12.11.20


Viewing 1-20 out of 75 reviews

Frequently Asked Questions about Westchester Family Care Inc. - Mamaroneck, NY

Westchester Family Care Inc. - Mamaroneck, NY has received an average review rating of 4.8 based on 75 reviews. See all reviews.

Call (914) 764-7500 to reach Westchester Family Care Inc. - Mamaroneck, NY.

To reach Westchester Family Care Inc. - Mamaroneck, NY call: (914) 764-7500



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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.