Waterford Senior Living

Clean facility and friendly /competent staff. Food choices, preparation, menus, quality, and alternatives are terrible. Many residents throw food away due to such poor quality.Tough /poor quality meats, too many fillers (rice, pasta, etc). Not enough fruit, quality veggies, and food choices that are dental-work friendly. Worried about resident malnutrition due such poor food offerings and throw-away volume. Management needs to address this long-standing issue.

The thing that is the most disappointing is that the food is not very good at all. They need to make a change. The units are nice, they are set up like an apartment which gives a more independent feel. The administration is very nice. Like everywhere it is hard to have enough care staff. I would like to see more in the way of activities. We have had some issues with medication being ordered correctly. But overall it has been a positive experience.

Waterford Senior Living ins a very nice place. The staff is friendly. My wife was thriving prior to the quarantine. I hope to get in to visit her soon. The food is good. The room sizes are adequate. It has been a positive experience so far.

This was really nice facility, unfortunately my father did not qualify for the level of care they provide.

Very nice clean place. Everyone I've dealt with on the staff is always friendly, courteous, and helpful. My mom says she really likes it there and loves the meals and activities, and I'm glad she's there.

The first introduction to Waterford Senior Living was an invitation to join the residents for lunch to experience and learn first hand about the facility. The building was very clean and inviting with several areas for residents to gather outside of their own apartments. The staff is very attentive to the needs of their residents and made several accommodations to get our mother acclimated to her new surroundings. Follow up since has been excellent with immediate responses for assistance from everyone. Social activities are extensive and cover a wide range of interests. While our mother is slowly adjusting to her new life at the facility, she has many opportunities for involvement if she chooses.

My mother is doing well since her move to the Waterford Senior Living. The only thing she has complained about so far is about the food. She says it has a bad taste and they serve a lot of sandwiches. Other than that, things are going well.

This is truly an excellent community, I'am beyond pleased. They are taking very good care of my mother and all her needs. I'am very pleased with the way they keep the community very nice and clean. She is trying a few activities. They have a wonderful section of food for the residents to choose from. Everything has worked out very well. This is a community I would recommend.

I am really pleased with Waterford Senior Living. One thing I would have them improve is more communication with the family. Mom doesn't always remember so we aren't sure if certain things are getting done like showers, etc. In the beginning there was a lot of communication however that has trailed off. That's the only thing I can think of that I would change.

The staff is excellent at Waterford Senior Living. They are always extremely courteous and friendly. I like that I can joke around with them but at the same time they are professional. Also, the facility is beautiful.

The staff at Waterford Senior Living did a great job taking care of my mother and everything that she needed. I would highly recommend them because of their great care.

They were wonderful. I think my loved one’s needs were a little more than they could take care of, but we knew that coming in. They were very clean and friendly.