Waltonwood Ashburn

We really like that they encourage dogs here, it has been really nice for our loved one to be back with the dog. There are so many residents here with pets, and the dog park is great. The community feels very safe and they people are super friendly. However the meals could be improved, the frequency, quality and variety is just not enough. It has been a little bit of a disappointment.

I would highly recommend you check out Waltonwood Ashburn to see if your loved one would be a good fit. This has been wonderful experience for my loved one. The staff have been very open to family communication, friendly, accommodating, and understanding. The steak is enjoyed by my loved one. The community has been able to help my loved one try new food and they have enjoyed this experience.

It's an excellent place to live. The number of residents in independent living is about 104, and I think maximum capacity goes to 114. Compared to other places I looked at, it's smaller, so it has a community, small-town atmosphere. The people all get to know each other. My neighbor's parents have lived there for a while, and they like it a lot. The staff genuinely care about their residents and want them to be happy. They've helped introduce my dad to people, and they watch out for all of the residents and make sure that they're integrating socially. My dad has had no complaints about the food and is generally pleased. Cleanliness is good overall. They dealt with issues we had at move-in professionally, although I did have to follow up several times. They were very accommodating and proactive on a logistical issue in his unit. I would say they're pretty responsive overall, about a 4 out of 5. He likes using the gym every day and says they offer a decent amount of activities, although he hasn't participated in a lot. They had a New Year's Eve party and another get-together party recently. They have a theater room, but I haven't seen any movies. And I haven't really heard about any outings either since he's been here. They have Happy Hour on Fridays. Overall it's a pretty quiet place, and the residents have been very friendly. My dad has made friends. We got in on a special, and the value is pretty good as is. My only question is will the rate go up next year, and how much? I looked at a lot of facilities, and nothing is perfect. But this was the best place overall from my perspective. It's less than 5 minutes away from a hospital and all the doctors' offices that are around it. So when my dad has medical appointments, it's very easy and convenient. In addition, there are two shopping centers across the street, which provide amenities ranging from a barber shop, Harris Teeter, Jersey Mike's, a pizza place called Rubino's which is fantastic, McAllister's Deli which is also fantastic. The police station is probably 3 minutes away. There's just a high element of safety, and the staff is very good about making visitors log in, taking temperatures, answering health surveys, etc. I think the location is ideal, and it's very easy for my dad to drive his car and get around. For an older person, it's very easy and convenient, especially compared to other places we looked at. There's plenty of parking, even for visitors. They also have a van service that will transport residents to doctor appointments and things.

The community is very neat and clean and the staff is very friendly and goes above and beyond for us. The food could be healthier and we would like to see that. The activities are great and there are so many to participate in. I would recommend this community to others based on our experience.

We chose Waltonwood Ashburn because when we were trying to place my husband and I broke my leg at the same time. They did make it very easy and they were great to work with with getting things settled. They accommodated us and all of our needs and they also took the long term care insurance that we had. I do like that the dentist comes to the facility, there is a medical staff on site, barber shop, etc. so you do not have to leave the facility. My husband is int he memory care unit and they are great over there, the staff are all very nice and are great with communication. I would recommend them to others who are looking.

The community has outrageous late fees and the payment options are not great options and they need to add more options. The food was great and the activities staff is amazing. They always have things going on and they proactively make sure the residence is interacted with like family members. I would recommend this community to others but keep a close eye on billing and understand how it works from the get-go.