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Charter Senior Living of Hermitage

4131 Andrew Jackson Parkway, Hermitage, TN 37076

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Charter Senior Living of Hermitage Entrance
14 Photos
14 Photos available
5 Floor plans
5 Floor plans available
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anonymous - Loved one of resident/client
5.0
Great place for loved one.

The entire staff treats the residents, especially the ones in the memory care unit, like it was their own mom and dad. They really take good care of them. The facility is great. I don't have anything I would say they need to improve on.... Read more

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About the facility Charter Senior Living of Hermitage

A vibrant retirement awaits! Charter Senior Living of Hermitage is an independent living, assisted living, and memory care service community in Hermitage, Tennessee. Our wondrous community specializes in providing you with the independence you crave, with assistance to help life feel simple and stress-free. You’ll sense our unparalleled charm from the moment you step on our lush grounds!

You’ll hear hearty laughter flood throughout our spaces as residents engage in their favorite activities and events throughout our gorgeous interiors. With wingback chairs, classic fabrics, and neutral color scheme, you’ll feel surrounded by style, serenity, and comfort. Our crew feels called to your care, as residents consistently motivate us to provide exceptional services catered to your individual needs and preferences. Climb aboard and welcome in your golden years with help from Charter Senior Living of Hermitage.

Community Amenities and Services

Our community amenities and services free you from the stress of chores, driving, organizing, and more. We’re driven to help residents lead stress-free lives so they can focus on what’s important to them. With unique common areas and staff-designed activities, you have all the time and opportunity to devote to leisure and socialization. Discover new interests in our spacious common areas, foster old...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Charter Senior Living of Hermitage is a community within Charter Senior Living properties. See all Charter Senior Living communities.

Pricing for Charter Senior Living of Hermitage

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Charter Senior Living of Hermitage

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Full kitchen

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Art Classes

Reviews for Charter Senior Living of Hermitage

3.8
Write a Review

Cleanliness

3.9

Friendliness

4.1

Meals & Dining

4.1

Care Services

3.6

Activities

3.7

Staff

4.2

Value for Cost

3.7

Overall Experience
18
11
3
1
5
Date Submitted
4
6
22
38
Reviewer
1
19
15
3
Care Received
10
0
0
1-20 of 38 reviews
Sort by

5.0
anonymous - Loved one of resident/client
Memory Care
September 14, 2022
Verified Review
Great place for loved one.

The entire staff treats the residents, especially the ones in the memory care unit, like it was their own mom and dad. They really take good care of them. The facility is great. I don't have anything I would say they need to improve on.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Kim G - Loved one of resident/client
Independent Living
August 6, 2022
Do not recommend Charter

The new property Director is terrific (he has his work cut out for him). The Sales Manager will be your friend right up until you sign the dotted line then no more return calls. Took my mom to see if there was interest in the community. We decided not at the time (I was working with her drs. because of her worry issues). I let the lady filling in for the sales person know that I was her POA. We left and I took her home. Another resident called her and put the guilt trip. So she went to the office with her and had my mom sign the contract with the knowledge that I was the legal POA. They do not do assessments on the patient prior to moving in the independent living section (aka Villa’s). My mom was having memory problems and should have never been allowed to sign that contract without my knowledge. The villa’s are old and outdated , the one resident is a bully! Charter is aware of her and yet do not address it situation. I moved her to another facility and now she is thriving and happy.

Cleanliness

1

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

2

Staff

1

Value for Cost

2


5.0
anonymous - Loved one of resident/client
Assisted Living
June 15, 2022
Verified Review
Highly recommend

The staff is very friendly and personable and make an effort to get to know the residents as well as their family members to make it more of a home like experience. I think that is very important. I would absolutely recommend Charter to others looking.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4


5.0
Jan - Loved one of resident/client
Assisted Living
April 27, 2022
Verified Review
Very caring and wonderful place for my mom

They are wonderful people at this community. They are very caring and they have made the transition with my loved one much easier. The tour was wonderful, they were very accommodating, very warm and open with me and they made it a great experience for me. I would refer other people to this community also. There are also nursing staff available for the residents all the time which helps.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
T B - Industry reviewer
Assisted Living
October 12, 2021

Wonderful community with fantastic nurses.


3.0
anonymous - Loved one of resident/client
Assisted Living
October 1, 2021
Verified Review
Staffing is an Issue

I would advise to be patient with this community and hopefully things will improved staffing is the biggest issue.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

1

Activities

1

Staff

3

Value for Cost

2


5.0
Rachel D - Loved one of resident/client
Assisted Living
September 27, 2021

I have 2 loved ones living in this community currently. After living in a different facilities last year we found the perfect fit for them. The marketing director [name removed] spent hours helping me navigate the ins and out's of senior living communities. From the director to the care givers we have been so impressed with those Caring for our loved ones! Couldn't say enough about [name removed], my grandmothers favorite Care giver and her favorite nurse [name removed].


5.0
STEPHANIE R - Loved one of resident/client
Assisted Living
September 27, 2021

Very excited for my father-in-law to join the Charter Hermitage family. We are looking forward to having him closer to us and at a wonderful Small AL community in our neighborhood. Donna did a great job working with us to get us to this point and [name removed] was able to make the paperwork understandable and informative.


5.0
anonymous - Industry reviewer
Assisted Living
September 9, 2021
my review

beautiful campus. very friendly staff. [name removed] is very knowledgeable, caring, and takes a personal interest in all the residents and the families. The culture is "family" and everyone, staff, visitors, residents.


5.0
anonymous - Loved one of resident/client
Assisted Living
August 17, 2021
Verified Review
Highly recommend

We chose Charter Senior Living because it fit her specific needs at the time. She is thrilled with the food and the activities that are provided. The room we chose for her is wonderful, she has a patio to a courtyard which she really loves. She is in the studio and it has a very open floorplan. The facility is smaller which is nice because she can never get lost. The people here are stellar and go above and beyond. We would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
David - Loved one of resident/client
Assisted Living
June 25, 2021
Verified Review
Friendly, welcoming community

From what our loved one has told us, the meals and dining service is pretty good. A really good benefit about Charter is it a single story, its easily accessible and the residents do not have to navigate elevators. For everything you are getting we do feel the value for cost is reasonable, and we would absolutely recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
June 16, 2021
Verified Review
My review of Charter Senior Living of Hermitage (Charter Senior Living)

We were able to do an in person tour and the community seemed really good, but it was an older establishment. It was did not really feel upbeat, and we noticed on the tour it did not have a big stimulating environment.


4.5
anonymous - Loved one of resident/client
Memory Care
June 7, 2021
Verified Review
Great place for a loved one

Our loved one immediately fell in love with Charter Senior Living, and so far she has had no complaints about the food. She says there are always activities to participate in, and there is something going on each day. She is very happy there so we are very happy with our decision.

Cleanliness

5

Friendliness

5

Meals & Dining

4.5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


3.5
anonymous - Toured community
Memory Care
May 14, 2021
Verified Review
Tour of Charter Senior Living

I toured Charter Senior Living and it just seemed like the facility was more depressing than some others we saw. It was not going to be the right fit for us


4.0
Dolores - Loved one of resident/client
Assisted Living
April 13, 2021
Verified Review
A place for my loved one

I'm satisfied with Charter overall. Compared to other places we visited, I like they way they talk to the residents here. They talk to them like human beings and really seem concerned about them. I know that my loved one is safe, being fed three meals a day, and has a warm place to sleep. I wish I could continue to care for him myself, but I have peace of mind and can sleep at night knowing that he's well cared for here. The care does depend on what day you go and which caregivers are there. Some are so much better than others. There's a new administrator who we've not been able to talk with yet. But the people we deal with daily have all been pretty good. The food looks and smells very good, and the staff tell me he often askes for seconds. I know the staff helps our loved one color and draw a lot, and I believe they have a good routine for activities.

Cleanliness

5

Friendliness

4.5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

5


3.0
Anonymous - Loved one of resident/client
Memory Care
March 9, 2021
Verified Review
They Did Their Job

[name removed] was nice and helpful. Due to the pandemic it made it difficult to see our loved one. The did a good job, and I would recommend this community to others. The communication was good with the staff.


2.0
anonymous - Toured community
Memory Care
February 22, 2020

Walls and doors were scuffed and dirty. Didn't seem as clean as we would want

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Charter Senior Living of Hermitage

February 24, 2020

Thanks you for taking the time to do a review. We take these reviews very seriously and would like to discuss your concerns in more detail. Please feel free to reach out to email me at: [removed] so we can discuss further. Thank you Wanda Palumbo, Executive Director.


1.0
anonymous - Toured community
Memory Care
September 12, 2019

Not enough info from their website to want to make us look further Okay thanks [name removed] or the info. Will keep this one in mind.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
anonymous - Toured community
Memory Care
September 10, 2019

Not enough info from their website to want to make us look further

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


4.0
Ed W. - Resident/client
Memory Care
November 14, 2018
Verified Review
Nice for Independent Living

The two bedroom, two bath villas are very comfortable and convenient to many restaurants, drugstores, grocery stores, etc. Also, many medical facilities are in close proximity. The staff is always friendly and helpful. The meals are OK and included in the rent. Visitors are welcomed for lunch as well.

Cleanliness

3

Friendliness

5

Care Services

3

Activities

5

Value for Cost

3.5


Viewing 1-20 out of 38 reviews

Neighborhood around Charter Senior Living of Hermitage

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Charter Senior Living of Hermitage

Charter Senior Living of Hermitage offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Charter Senior Living of Hermitage has received an average review rating of 3.8 based on 38 reviews. See all reviews.

Call (615) 885-9989 to reach a resident at Charter Senior Living of Hermitage.

To reach a resident at Charter Senior Living of Hermitage call: (615) 885-9989



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.