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The Cortland Northview

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3740 Vista Springs Ave NE, Grand Rapids, MI 49525

6.5
Review score
10 reviews
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6.5
Review score
10 reviews
5 star
30%
4 star
40%
3 star
10%
2 star
0%
1 star
20%
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8.4
Review score
1838 reviews
58 facilities
For pricing & availability:
(866) 374-4058
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The Cortland Northview
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The Cortland Northview
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Anonymous
-
Family/friend
4.0
Review for Vista Springs Northview Royal Hideaway Resort
As a resident with dementia, and him not being aware that he is unable to care for himself, he has an extremely difficult time accepting that it is necessary for him to be there. The option of it being a Secure Facility has literally been a life saver.

About the facility
The Cortland Northview

The Cortland Northview, now a proud member of the Priority Life Care family, stands as a distinguished assisted living community nestled in the heart of Grand Rapids, Kent County, Michigan. Our community is specifically tailored for seniors who may need a little assistance to those who have with dementia and Alzheimer's, offering a vibrant atmosphere for both residents and their loved ones to enjoy.

At The Cortland Northview, we go beyond the typical offerings of assisted living. Our approach is centered on engaging residents with activities designed nurture their mind, body and soul. Furthermore, our dedicated staff is on hand around the clock to assist with any needs that may arise, ensuring peace of mind for families and residents alike.

Our commitment to the holistic well-being of our residents is evident through our extensive array of amenities and services, setting us apart from other communities. These include:

- Specialized speech and occupational therapy programs
- A secure memory care neighborhood with a state-of-the-art wander alert system
- Medication management and administration
- Full wheelchair accessibility
- A pet-friendly policy welcoming cats and dogs
- Access to hospice care when needed
- An on-site beautician for resident convenience

The Cortland Northview is not just a place to live; it's a vibrant...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Cortland Northview

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Cortland Northview
The Cortland Northview

3740 Vista Springs Ave NE, Grand Rapids, MI 49525

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American House Kentwood
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6.5
Review score
10 reviews
6.5
Review score
10 reviews
5 star
30%
4 star
40%
3 star
10%
2 star
0%
1 star
20%
9.8
Review score
27 reviews
9.8
Review score
27 reviews
5 star
89%
4 star
7%
3 star
4%
2 star
0%
1 star
0%
9.0
Review score
58 reviews
9.0
Review score
58 reviews
5 star
48%
4 star
33%
3 star
9%
2 star
3%
1 star
7%
8.5
Review score
26 reviews
8.5
Review score
26 reviews
5 star
38%
4 star
27%
3 star
23%
2 star
8%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

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Reduces entrance fees required upon move in

Active promotion

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No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Cortland Northview

Healthcare Services

  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Pureed Meals
  • Anytime Dining
  • Room Service
  • No Sugar
  • Gluten-free
  • Kosher
  • Restaurant Style Dining
  • Meals Provided
  • Guest Meals
  • Special Dining Programs
  • Professional Chef
  • Low / No Sodium
  • Vegan
  • Vegetarian
  • International Cuisine
  • Organic

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Outside Patio
  • Outdoor Common Areas
  • Library
  • TV Lounge
  • Central Fireplace
  • Barber Shop
  • Beauty Salon
  • Private Bath
  • Meeting Room

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Art Classes
  • Live Musical Performances
  • Birthday Parties
  • Holiday Parties
  • Bible Study Group
  • Sensory-based Programs
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Yoga / Chair Yoga
  • Community Service Organizations
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Devotional Activities On-Site
  • Day Trips and Outings
  • Community Service Programs
  • Happy Hour
  • Stretching Classes
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Activities Off-site
  • Light Therapy Programs
  • Reminiscence Programs
  • Brain fitness / Dakim
  • Dances
  • Trivia Games

Reviews

for The Cortland Northview

6.5Review score10 reviews
6.5
Review score
10 reviews
5 star
30%
4 star
40%
3 star
10%
2 star
0%
1 star
20%
Priority Life Care
8.4
Review score1838 reviews58 communities
Write a review
A Place for Mom has scored The Cortland Northview with 6.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Cortland Northview has 10 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.5
Cleanliness
3.9
Friendliness
3.8
Care Services
3.6
Staff
4.0
Meals & Dining
4.5
Activities
3.6
Value for Cost
3.8
A Place for Mom has scored The Cortland Northview with 6.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Cortland Northview has 10 reviews with an average "overall experience" of 3.6 out of 5.
Parent company
Priority Life Care
8.4
Review score1838 reviews58 communities
Logo for Priority Life Care
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
Shelli - Family/friend
Memory Care
December 21, 2023
3.0
Verified Review
Provides a safe environment where our dad is happy
One month into Dad's stay, they changed ownership. Through that process we also lost the administrative staff that we had gotten to know. The price for 2024 is increasing significantly (12-15%), although they have not yet told us a number. Processes are different now than they were, so I can not speak to that. The staff that is there is friendly. Dad seems happy (content) there. He likes the food and the facility and his room are clean. They communicate via text, although with new ownership it is less than prior. Areas for improvement are: it would be nice to know when the physician visits and what she does/checks when she is there. Overall, I would recommend the facility because Dad is happy there. There is work to be done from an administration and communication standpoint, again due to new ownership.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
4
Response from The Cortland Northview
February 29, 2024
Thank you for sharing your experience with The Cortland Northview. We appreciate your feedback about the changes and the impact it had on administrative staff and communication. It's great to hear that despite these changes, your dad is happy and content with his stay. We understand the importance of clear communication and will work on improving this aspect. Your recommendation means a lot to us, and we're committed to addressing any areas for improvement to ensure the best experience for your dad and all residents. If you have any further concerns or suggestions, please don't hesitate to reach out directly.
Anonymous - Family/friend
Assisted Living
November 6, 2023
4.0
Verified Review
Review for Vista Springs Northview Royal Hideaway Resort
As a resident with dementia, and him not being aware that he is unable to care for himself, he has an extremely difficult time accepting that it is necessary for him to be there. The option of it being a Secure Facility has literally been a life saver.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Cortland Northview
February 29, 2024
Thank you for sharing your experience with The Cortland Northview. We understand the challenges of transitioning to a care facility, especially for our residents with dementia. It's reassuring to hear that the secure environment provided by the facility has been beneficial for your loved one's safety and well-being. If there's anything more we can do to support you and your family during this time, please don't hesitate to let us know. We're here to help.
anonymous - Industry reviewer
Memory Care
June 13, 2018
5.0
Strongly Recommend
Beautiful facility ! Staff are friendly and helpful and care for the residents like they would their own family members. The buildings were clean and well maintained. Delicious food and lots of engaging activities.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
June 13, 2018
5.0
Beautiful Community
Vista Springs Northview is a beautiful community! The staff does a great job and you can really tell that they care about the families and their loved ones. The management staff is also very friendly and very informative. I would highly recommend Vista Springs Northview as I had nothing but a great experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
February 12, 2018
1.0
Look elsewhere
Don't be deceived by the friendly staff and beautiful facility. Their top priority seems to be filling beds, whether or not they are equipped to care for your loved one. Chances are, they probably are not. Once residents start needing more care because of physical or cognitive issues, they are not able to provide adequate care. The daily staff is wonderful, for the most part. Lots of management issues, staff turnover, lack of training, and not enough staff.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
0.5
Activities
2.5
anonymous - Family/friend
Memory Care
October 18, 2017
0.5
Very Disappointing
While Vista Springs is beautiful on the outside, the inside operation is unprofessional and out of control! Management is unreasonable in their belief that one building which houses 31 residents is cared for by TWO caregivers!! I have seen a revolving door of staff and management at this location and it is concerning. I was told the ratio of caregivers to residents is one to eight...this isn't even close to the truth!! It is more like one to fifteen!! This is dangerous to both the residents and caregivers. I cannot express enough how disappointed I am in the business operations of VS. Numbers are more important than care, clearly.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
April 17, 2017
4.0
Verified Review
A tour for care
We toured this community and the staff were nice. The community appeared to be clean and maintained. The menu here is appealing. The activities would of been helpful. We would suggest that other families tour this community for the care of a loved one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
March 29, 2017
4.0
Verified Review
Friendly Staff!!
I thought the staff at this location where friendly and gave lots of great information my dad and I about there community. They where very patient with all of our questions and made sure to answer them with lots of detail. The facility was just a little out of our price range and was not in my dads budget.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
March 25, 2017
4.0
Verified Review
So far, so good!
My loved one is still adjusting since her move into Vista Springs. I feel I would recommend this community because the staff has been good to her. From what I can tell, they have been accommodating and friendly. The facility is clean and maintained well. It has been a good experience so far.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
January 16, 2017
5.0
We moved my mother into Vista Springs Northview over a year ago and we couldn't be happier. The staff are very nice and our Mom loves the daily activities. We are pleased and would recommend Vista Springs Northview.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
4.5
Viewing 1-10 out of 10 reviews

Neighborhoods
around The Cortland Northview

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Frequently Asked Questions
about The Cortland Northview

The Cortland Northview offers Studio. Learn more.

A Place for Mom has scored The Cortland Northview 6.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (616) 364-4690 to reach a resident at The Cortland Northview.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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