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The Cortland Northview

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3736 Vista Springs Ave NE, Grand Rapids, MI 49525

7.0
Review score
12 reviews
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7.0
Review score
12 reviews
5 star
33%
4 star
34%
3 star
8%
2 star
8%
1 star
17%
See all reviews
8.3
Review score
1765 reviews
55 facilities
For pricing & availability:
(866) 374-4058
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The Cortland Northview
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The Cortland Northview
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CBH
-
Family/friend
5.0
Review for The Cortland Northview
I would say it is not fancy but it is comfortable and the staff are caring and friendly. So far I would definitely recommend it and it seems like a really good value. They are still making changes after the fairly recent change in ownership, but seem to be working hard to make it a great p

About the facility
The Cortland Northview

The Cortland Northview, now a proud member of the Priority Life Care family, stands as a distinguished assisted living community nestled in the heart of Grand Rapids, Kent County, Michigan. Our community is specifically tailored for seniors who may need a little assistance to those who have with dementia and Alzheimer's, offering a vibrant atmosphere for both residents and their loved ones to enjoy.

At The Cortland Northview, we go beyond the typical offerings of assisted living. Our approach is centered on engaging residents with activities designed nurture their mind, body and soul. Furthermore, our dedicated staff is on hand around the clock to assist with any needs that may arise, ensuring peace of mind for families and residents alike.

Our commitment to the holistic well-being of our residents is evident through our extensive array of amenities and services, setting us apart from other communities. These include:

- Specialized speech and occupational therapy programs
- A secure memory care neighborhood with a state-of-the-art wander alert system
- Medication management and administration
- Full wheelchair accessibility
- A pet-friendly policy welcoming cats and dogs
- Access to hospice care when needed
- An on-site beautician for resident convenience

The Cortland Northview is not just a place to live; it's a vibrant...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Cortland Northview

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Cortland Northview
The Cortland Northview

3736 Vista Springs Ave NE, Grand Rapids, MI 49525

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Commonwealth Senior Living at Grand Rapids
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Commonwealth Senior Living at East Paris
Commonwealth Senior Living at East Paris

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7.0
Review score
12 reviews
7.0
Review score
12 reviews
5 star
33%
4 star
34%
3 star
8%
2 star
8%
1 star
17%
9.7
Review score
31 reviews
9.7
Review score
31 reviews
5 star
88%
4 star
6%
3 star
6%
2 star
0%
1 star
0%
9.0
Review score
59 reviews
9.0
Review score
59 reviews
5 star
48%
4 star
34%
3 star
8%
2 star
3%
1 star
7%
8.4
Review score
114 reviews
8.4
Review score
114 reviews
5 star
67%
4 star
10%
3 star
5%
2 star
4%
1 star
14%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

No

Household chores

Yes

Household chores

Yes

Household chores

No

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Cortland Northview

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Gluten-free
  • Kosher
  • Organic
  • Room Service
  • Low / No Sodium
  • Restaurant Style Dining
  • Guest Meals
  • Anytime Dining
  • International Cuisine
  • Pureed Meals
  • No Sugar
  • Vegetarian
  • Professional Chef
  • Vegan
  • Meals Provided
  • Special Dining Programs

Room Amenities

  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Private Bath
  • Central Fireplace
  • Outdoor Common Areas
  • Barber Shop
  • TV Lounge
  • Beauty Salon
  • Library
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room

Recreational areas

  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Art Classes
  • Holiday Parties
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Community Service Programs
  • Bible Study Group
  • Cards / Pinochle Club
  • Community Service Organizations
  • Stretching Classes
  • Sensory-based Programs
  • BBQs or Picnics
  • Brain fitness / Dakim
  • Live Dance or Theater Performances
  • Happy Hour
  • Dances
  • Reminiscence Programs
  • Birthday Parties
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Light Therapy Programs
  • Activities Off-site
  • Day Trips and Outings
  • Activities On-site
  • Trivia Games
  • Yoga / Chair Yoga

Reviews

for The Cortland Northview

7Review score12 reviews
7.0
Review score
12 reviews
5 star
33%
4 star
34%
3 star
8%
2 star
8%
1 star
17%
Priority Life Care
8.3
Review score1765 reviews55 communities
Write a review
A Place for Mom has scored The Cortland Northview with 7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Cortland Northview has 12 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
4.0
Friendliness
3.8
Care Services
3.4
Staff
3.8
Meals & Dining
4.0
Activities
3.7
Value for Cost
3.7
A Place for Mom has scored The Cortland Northview with 7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Cortland Northview has 12 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
Priority Life Care
8.3
Review score1765 reviews55 communities
Logo for Priority Life Care
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
Anonymous - Family/friend
Assisted Living
July 12, 2024
2.0
Verified Review
The Cortland Northview review
Not a place for loved ones suffering with dementia or Alzheimer. Or a memory deficiency. Staff not trained to handle the special needs a memory challenge person has. Workers don't show up, constantly under staffed. Communication is next to nil unless there is a problem. To be fair, this place was bought out in Nov-23 by a large conglomerate out of state. The staff is new, under trained in many roles. Much room for improvement for sure. From what I hear, this is status quo wherever you go.
Cleanliness
4
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
2
CBH - Family/friend
Assisted Living
July 2, 2024
5.0
Verified Review
Review for The Cortland Northview
I would say it is not fancy but it is comfortable and the staff are caring and friendly. So far I would definitely recommend it and it seems like a really good value. They are still making changes after the fairly recent change in ownership, but seem to be working hard to make it a great place.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Cortland Northview
July 9, 2024
Thank you for taking the time to share with us your experience with our Cortland Northview community. We are dedicated to providing exceptional care to all our residents and making our communities feel like home. Sincerely.
Shelli - Family/friend
Memory Care
December 21, 2023
3.0
Verified Review
Provides a safe environment where our dad is happy
One month into Dad's stay, they changed ownership. Through that process we also lost the administrative staff that we had gotten to know. The price for 2024 is increasing significantly (12-15%), although they have not yet told us a number. Processes are different now than they were, so I can not speak to that. The staff that is there is friendly. Dad seems happy (content) there. He likes the food and the facility and his room are clean. They communicate via text, although with new ownership it is less than prior. Areas for improvement are: it would be nice to know when the physician visits and what she does/checks when she is there. Overall, I would recommend the facility because Dad is happy there. There is work to be done from an administration and communication standpoint, again due to new ownership.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
4
Response from The Cortland Northview
February 29, 2024
Thank you for sharing your experience with The Cortland Northview. We appreciate your feedback about the changes and the impact it had on administrative staff and communication. It's great to hear that despite these changes, your dad is happy and content with his stay. We understand the importance of clear communication and will work on improving this aspect. Your recommendation means a lot to us, and we're committed to addressing any areas for improvement to ensure the best experience for your dad and all residents. If you have any further concerns or suggestions, please don't hesitate to reach out directly.
Anonymous - Family/friend
Assisted Living
November 6, 2023
4.0
Verified Review
Review for Vista Springs Northview Royal Hideaway Resort
As a resident with dementia, and him not being aware that he is unable to care for himself, he has an extremely difficult time accepting that it is necessary for him to be there. The option of it being a Secure Facility has literally been a life saver.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Cortland Northview
February 29, 2024
Thank you for sharing your experience with The Cortland Northview. We understand the challenges of transitioning to a care facility, especially for our residents with dementia. It's reassuring to hear that the secure environment provided by the facility has been beneficial for your loved one's safety and well-being. If there's anything more we can do to support you and your family during this time, please don't hesitate to let us know. We're here to help.
anonymous - Industry reviewer
Memory Care
June 13, 2018
5.0
Strongly Recommend
Beautiful facility ! Staff are friendly and helpful and care for the residents like they would their own family members. The buildings were clean and well maintained. Delicious food and lots of engaging activities.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
June 13, 2018
5.0
Beautiful Community
Vista Springs Northview is a beautiful community! The staff does a great job and you can really tell that they care about the families and their loved ones. The management staff is also very friendly and very informative. I would highly recommend Vista Springs Northview as I had nothing but a great experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
February 12, 2018
1.0
Look elsewhere
Don't be deceived by the friendly staff and beautiful facility. Their top priority seems to be filling beds, whether or not they are equipped to care for your loved one. Chances are, they probably are not. Once residents start needing more care because of physical or cognitive issues, they are not able to provide adequate care. The daily staff is wonderful, for the most part. Lots of management issues, staff turnover, lack of training, and not enough staff.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
0.5
Activities
2.5
anonymous - Family/friend
Memory Care
October 18, 2017
0.5
Very Disappointing
While Vista Springs is beautiful on the outside, the inside operation is unprofessional and out of control! Management is unreasonable in their belief that one building which houses 31 residents is cared for by TWO caregivers!! I have seen a revolving door of staff and management at this location and it is concerning. I was told the ratio of caregivers to residents is one to eight...this isn't even close to the truth!! It is more like one to fifteen!! This is dangerous to both the residents and caregivers. I cannot express enough how disappointed I am in the business operations of VS. Numbers are more important than care, clearly.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
April 17, 2017
4.0
Verified Review
A tour for care
We toured this community and the staff were nice. The community appeared to be clean and maintained. The menu here is appealing. The activities would of been helpful. We would suggest that other families tour this community for the care of a loved one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
March 29, 2017
4.0
Verified Review
Friendly Staff!!
I thought the staff at this location where friendly and gave lots of great information my dad and I about there community. They where very patient with all of our questions and made sure to answer them with lots of detail. The facility was just a little out of our price range and was not in my dads budget.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
March 25, 2017
4.0
Verified Review
So far, so good!
My loved one is still adjusting since her move into Vista Springs. I feel I would recommend this community because the staff has been good to her. From what I can tell, they have been accommodating and friendly. The facility is clean and maintained well. It has been a good experience so far.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
January 16, 2017
5.0
We moved my mother into Vista Springs Northview over a year ago and we couldn't be happier. The staff are very nice and our Mom loves the daily activities. We are pleased and would recommend Vista Springs Northview.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
4.5
Viewing 1-12 out of 12 reviews

Neighborhoods
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.

Frequently Asked Questions
about The Cortland Northview

The Cortland Northview offers Studio. Learn more.

A Place for Mom has scored The Cortland Northview 7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (616) 364-4690 to reach a resident at The Cortland Northview.

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