ViewPointe

It's a pretty good place. It's a good value with the size of the apartment and compared to other places.

The marketing sales person gives you a lot of information that ends up not being true by the nursing staff. The assisted living community is supposed to be assisting the residents in my opinion. We were told that they would check on the residents every 2 hours; however, the nursing staff stated that they wouldn't be checking on the residents every 2 hours, and that the resident needs to be advocating for themselves. The staff would check on the residents during the medication drops which was approximately 2-3 times a day. The staff saw that my loved one was on the floor, but my loved one said they didn't fall. They staff didn't try to assist my loved one one back onto their feet either. My loved one ended up having to go to the hospital. The community stated that they would make arrangements to the hospital, but the family would be responsible for making arrangements to get my loved one back to the community. The assessment paperwork wasn't signed by the nurse that did my loved one's assessment. I found this out afterwards.

As far as cleanliness, that's all there. The staff is friendly and polite. I think they might be able to provide a little more guidance to the residents. Yes, they give them a schedule. But my loved one is forgetful, and I don't think he realizes there are so many opportunities for things to do. I'd like to see them remind him a little bit more about activities and things. We are having some issues with personal hygiene. My loved one is uncomfortable undressing and showering in front of the female caregivers. So we've asked for a male nurse, and that hasn't happened yet. The food is kind of bland as well, but I understand why.

This facility used to be an apartment building. When we walked in nothing really stuck out to us, it was in the midst of covid and we did not really see anybody. The gal who gave us the tour was nice, informative, and she did follow up a few times.

This is a place where I wouldn't send my worst enemy. Most of the staff are OK, but whenever I went to visit my mother, everyone seemed on edge. On one of those visits, I witnessed the Executive Director [name removed] talking down, in a rather loud voice, to staff in front of the residents and their family members. I could see immediately the embarrassment on their faces. A few days later, I heard her at the front desk, refusing to speak with a family member. Not long after that she actually scolded a resident in the dining room. I continued to watch for her outbursts, and figured out that they were very frequent, and pretty much no one was exempt from her wrath. She is not a compassionate person, especially when she treats people the way she does. I was very uncomfortable leaving my mom in this environment, especially because I felt like it would only be a matter of time before she verbally attacked my mother. We vacated as soon as we found another nicer facility to take care of mom. I would suggest that any potential resident to just visit the facility on several different times to get the true picture of what kind of place this is. I cannot figure out why they have some "good" reviews, unless it's staff that is writing them. Also, I have noticed that they cannot seem to keep a nurse position filled. They have had 4 or 5 nurses in the last few years! Don't take a risk with your loved one's!

This review is based solely on the behavior of the Executive Director [name removed]. Unfortunately the facility is guided by an employee who is blatantly unhappy with her station in life. My engagement with her has been curt to say the least. I was moving a family friend into the facility and required help which she stated was against policy but when I left other staff helped out to get the items moved in the apartment. I have never heard kindness to be against policy. Shame on you [name removed]. Kindness and decency are an integral part of human connection which you lack. As for all the other staff, kudos for working for the betterment of the facility and making things easier for family and friends.

Friendly staff, I'm always greeted by name. I know my mother is treated in a professional and personal manner. Frequent evaluations are made to ensure the best care. Lots of in house entertainment and activities as well as multiple outings

Fantastic staff! Always informative and helpful. Good outings and activities for residents. Good dining room food.

The meals are great. The others that live here or work smile always seem happy

Facility felt warm and home like. Wide open hallways, lovely front lobby, many worship and Christian activities, the 1 bed 1 bath was roomy with big big closets. The staff were very informative and friendly. We loved everything about it and it’s on the top of our list.

excellent in every way. wonderful rooms and facilities. Employees very kind and helpful. My mother is helped and cared for as I had hoped. Can't say enough about all they do. I feel comfortable with having her living at view pointe.

I likes that it is smaller and the room are fairly big with a LOT of storage space. The do go on a bus and tour around to different places. I do like that the can get a PA there to look at Mom if an issue arises and she wouldn't HAVE to go to the doctor's office, even though our doctor's office is very close. Didn't see a lot of activity. Only one choice for a meal and I don't think my Mom would care for that option.

The marketing agent was super---attentive, sensitive, quickly adapting her "spiel" to the information we needed. We would move in tomorrow if these places for independent living didn't cost so much. Maybe some day! When we're ready, Viewpointe would be our first choice.

I toured ViewPointe while looking for anew place for my loved one. I really liked this community. I thought it was very nice with lots of activities to keep everyone engages. However, my loved one really wanted a bathtub in her room, and this was not available here.

We had a tour here and along with other places too. They were fine and suitable for our needs but my mom did not pick this community for her reasons.

We toured ViewPointe as a potential independent living situation for ourselves in the future. The staff was very caring. The residents were happy and well cared for in all stages of retirement. The independent living apartments had a nice view and a balcony and we liked the roominess of the two bedroom unit. The faith based aspect of ViewPointe appeals to us. We could tell that the staff was sincere in its mission to the elderly, caring very much about all aspects of the seniors' lives. We arrived just after meal time. It smelled delicious in the dining room and we were pleased to know that they can accommodate special food needs. The wide range of activities available for the residents were excellent. It would be nice if they had a gym on site but they offer rides to the nearby Y for swimming, etc. they do have exercise classes on site. Of the all the senior residences we have visited in three states, ViewPointe is one of the best we have seen. Very affordable!

Everything is going very well for my mother at this community so far. The staff have all been attentive to her needs and have made sure that they she is receiving great quality of care. She has had no complaints about the food and has enjoyed participating in activities from time to time. I would defiantly recommend this place to anyone interested.

My mother is doing very well since her move to View Pointe. The community is a huge upgrade from thew place she was at before. She now has a room that is twice the size of the one she has before. My mother loves the staff, the food, and the activities available. She loves going on outings and her favorite activity is Bingo. She also loves going down to the library to meet other residents. It has truly been a wonderful experience.

I had gone to this community for information on the care that was available here. This was not a planned tour for the staff to be available to answer the questions that I had. The community was clean and had a nice feeling. They had a nice size community. It appeared to be clean inside and out. I would suggest that families your this community for the care of a loved one.

The ENTIRE staff of View Pointe from delivery - cleaning-maintenance-business office have been and continue to be welcoming, friendly, and supportive to me as I entered this community. As a retired RN I come from a background that is critical on evaluating care of others. I can find absolutely no fault in the attention that has been given to me as well as others!!