Liberty Heights

12105 Ambassador Drive, Colorado Springs, CO 80921

About the community

Access the home of your dreams and take liberties with our dependable array of services to enliven your spirit and brighten your day. Here at Liberty Heights in Colorado Springs, Colorado, stately and classic, Craftsman-detailed interiors with nostalgic central fireplaces make for divine spaces to call home. Warm yourself by one of our crackling fireplaces in our stylish common areas, as you take time for yourself in a picturesque setting with friends, or in quiet reflection.

Beautiful spaces meet convenient services for both independent seniors and those in need of more advanced care. We even have a specialized memory care unit with skilled staff there to support your health and wellness. Simply put, aging in place has never been easier than at Liberty Heights. Your pets are welcome too!

We’re proud to be managed by Senior Lifestyle senior living providers — voted highest ranked in customer satisfaction for assisted living and memory care by J.D. Power and Associates in 2020. Let us know how we can support your continued independence within the life and space you’ve always dreamed of.

Community Amenities and Services

Professional caregiving staff is available around the clock for assisted living services. Our care services address a wide variety of...

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Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing at Liberty Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Dentist
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Meals & Dining

Meals provided

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered

Community Amenities

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost

Pets

Dogs allowed
Cats allowed

Common areas

Indoor common areas

Recreational areas

Swimming pool

Services

Beautician

Memory care services

Wander guard or similar system available
Secured community

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Activities on-site
Activities off-site

Reviews of Liberty Heights

3.9

(32 reviews)

Write a Review

Cleanliness

4.0

Care services

3.9

Staff

5.0

Meals & dining

1.0

Activities

4.0

Value for cost

3.7

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1-10 of 32 reviews

4.0
December 18, 2020
Ruth - Resident/client
Great Changes Need To Be Done

I would tell people not to go to Liberty Heights. Overall they did good, but we left because the food was so bad. The food wasn't edible, and residents still complain about it. There were exercise classes, different support groups, book club, jeopardy and more for the residents to choose from. The administration team wasn't willing to assist with fixing the issues with the food. I felt they just smiled and didn't hear our complaints. At the beginning the community was good, and I feel it was starting to go downhill after we moved in.

Response from Liberty Heights

January 5, 2021

Thank you Ruth for sharing your experience. We will pass on your concerns to a management team that oversees the community.


4.0
November 16, 2020
Anonymous - Toured community

Very informative and helpful virtual tour. Questions were answered and recommendations were made that fit our situation.


0.5
November 4, 2020
David - Loved one of resident/client
Not Recommended!

They are like a used car salesperson. Whatever it takes to get you in the door and your loved one a resident. It has been a hassle from day one with empty promises and unreturned phone calls. The staff has been kind, management has been unwilling to budge -that is when I have heard from them. Promises a plenty upon signing the paperwork but my loved one still does not have what was guaranteed to her. They have not handled the COVID crisis well At All and frankly I am disappointed that my family has chosen Liberty Heights. I have been looking at other locations and plan to move my loved one as soon as this health crisis allows for such a move. With many options in the Springs, I would encourage others to do the same. There are 3 new facilities opening by the end of the year that look promising as well as others up North with more reasonable prices than Liberty Heights.


4.0
August 3, 2020
Suzan J. - Loved one of resident/client
Verified Review
Perfect fit for my mom

My mother loves Liberty Heights and she says won't move anywhere else. The independent living staff are amazing. They have helped with anything we have needed or asked of them to do. We were aware prior to moving in that there were dining issues. The food and dining service is terrible, however, someone from corporate has stepped in to resolve the food issues. Before COVID, they welcomed family to join in activities , meals, pool, and happy hour. They have done an amazing job keeping the residents safe during COVID.

Response from Liberty Heights

August 5, 2020

Thank you Suzan! We so appreciate you taking the time to write. We use all feedback - both positive and constructive - to improve and thank you for pointing out the steps we are taking in the right direction. We will pass your kudos to our staff!


0.5
August 1, 2020
Ann Rotolo - Loved one of resident/client
STAY AWAY

My parents moved here in 2018 - they moved from Florida into the Independent Living portion of Liberty Heights. They liked the attached garage and the view. At first the food was mediocre, but palatable. Then the "chef/cook" left, then things started going downhill. I spent an entire evening in the ER with my dad after he choked on a piece of beef that was so tough he could even chew it. I couldn't even cut mine, so I was shocked that he even took a bite. Then the kitchen manager changed and things got so bad that residents started taking complaints to corporate - to no avail. Unfortunately, the management had also changed since they first moved there, and he was less than receptive; in fact he moved his office to make himself less available. I have to buy groceries for my mom just so that she can get some nutritious, let alone edible food. The facility is dirty and worn, yet they raise the rent every January - but just got a notice that rents would go up in October this year (probably again in January.) This is NOT the place for anyone looking to enjoy their senior years. In two years my parents have paid enough to have bought a condo, or for me to have built an ancillary dwelling for them. At 88 years old, the thought of another move is too much for them - so they will continue to flush hard earned money down the toilet and still have to buy groceries and cook. In essence, they are paying $6,000 a month for a condo with an attached garage and nothing else - oh, wait, they push a button every morning so staff knows they are still upright. As far as "gated community," in the winter, the gates never close. I have left there at all hours of the night, only to have the gates wide opened. Go Elsewhere if you value your retirement and your portfolio.

Response from Liberty Heights

August 7, 2020

Ann- Thank you for your feedback. At Liberty Heights, we are proud of our community and lifestyle we provide to our residents, but always seek to listen and improve. I will address some of your concerns here, and welcome the opportunity to speak in-person to better understand your point of view. -We have listened to our residents and continue to make improvements to our dining services. Let's discuss any ongoing issues soon. -COVID-19 has presented a number of challenges, among them, increasing the space needed to welcome visitors and families into our community. While the location of my office has changed, my open-door policy for residents, families, and guests has not. -COVID-19 also presented us with an opportunity to review our gate and security policies. I would be happy to detail those during our conversation. Finally, I just want to say that your mother is an integral member of our community - and your and her happiness and satisfaction is the highest priority. Please reach out to me at your earliest convenience and I would be happy to schedule a meeting to discuss all of this in greater detail. Sincerely, Roger Call, Executive Director, Liberty Heights


2.5
January 18, 2020
Anonymous - Loved one of resident/client
Terrible Food

My parents moved to Liberty Heights 18 months ago. We were sold by the attached garages, the availability of 3 bedrooms units and the view of Pikes Peak. The staff really is the best thing about Liberty Heights, although there is frequent turnover. Over the last 18 months there has been a change in management, most of the office personnel has changed, the dining room cannot keep staff, in fact I have witnessed security or maintenance staff serving meals, and times where the wait for food was over 40 minutes because there was not enough staff. Keeping bus drivers has been a challenge, too. I believe that only one bus is in service at this time. Although the units are generally spruced up upon move-in, windows don't open and plumbing is sensitive because of the age of the facility. It is supposed to be a gated property, however either one or both of the gates are generally open at all hours of the day or night. Still, it is the kindness of the staff that lets us overlook those deficiencies, as well as the poor management. HOWEVER, nothing can make up for the inedible food that they have consistently put out the entire time my parents have been there. My mom is 88 and needs a walker for balance. It is difficult for her to lift pots and pans because of the weight, and because she needs to keep her balance - nonetheless, she had lost so much weight from not being able to eat the dining room food, we have had to find short cuts and simple frozen food meals, etc. that she is able to make for herself. So why is she paying over $6000.00 a month? Going to the dining room is an important part of the socialization that you get at these facilities. The food is not locally sourced or fresh by any stretch as advertised on their website. Vegetables are consistently rubbery, meat is dry, bread is not fresh and food is served lukewarm. I once saw a promotional video boast this property as a cruise ship on land, and I understand that the dining experience was lovely before Liberty Heights was sold to the current corporate entity - now, the only cruise ship it resembles is the sinking Titanic.

Response from Liberty Heights

January 21, 2020

Thank you for providing our community with feedback. We appreciate that in spite of your concerns, you took the time to praise our staff. We will pass those thoughts along. While I respect your anonymity, I am concerned by several of the points you have shared and would welcome an in-person conversation to discuss these in more detail. If we haven’t had the chance to meet, my name is Richard Call, the new Executive Director here at Liberty Heights and my door is always open to residents and their family members. If you prefer we can set a meeting to discuss your concerns as well. Please reach out to the community and ask for me directly. Thank you, Richard.


5.0
September 14, 2019
Anonymous - Toured community

Large indep. living comm with asst living memory and skilled nurding. beaautiful views, lovely landscaped all connected via hallways. Condos with yards, views, and garages for rent.

Response from Liberty Heights

September 17, 2019

Thank you! We think our community is a five-star experience too!


5.0
July 10, 2019
Suzan - Loved one of resident/client
Couldn't have chosen a better place for Mom

It was my mom's idea to move to Colorado Springs from Arizona to be near to us. We researched several of the options available here in town. She had some criteria that she wanted: a separate garage, a patio (not a balcony) and her own laundry. When we brought her to visit and choose a place, within 5 minutes of walking into Liberty Heights she told us to "Write the check, this is where I want to live!". She loved the layout of the overall complex, having a ground level home with garage and patio. She loved that she could walk anywhere and not have to go outside if she didn't want to. Most of all, she loved that she was told that her family could come and go as much as she wanted, whether eating with her or participating in activities or using the facilities (pool etc.). In the four years since my dad has been gone, my mom has not been this happy. She is making friends and doing activities I never dreamed she would do! As a daughter, I am impressed with Liberty Heights as well. They are extremely friendly and inclusive. We always feel welcome and informed. Any question or concern is directly addressed and resolved. The units are older, but the fact that each new resident has control over how their unit will look and that the unit is completely renewed with flooring, paint etc is impressive. The cost of living there is at the higher end of my mom's budget, however, the value of what she is getting for that cost far outweighs the dollar amount. The location for our family is perfect. We love the gated community and feel like it is extremely safe. No place is perfect, but we are very happy we chose Liberty Heights!


4.0
October 29, 2018
Anonymous - Toured community

The main facilities were excellent, however, the independent living rooms were too small and 26 years old.


4.0
January 8, 2018
Anonymous - Toured community
Verified Review
Decently sized rooms and good cleanliness

I took a tour of this facility and thought the units were nice. They were a decent size and there were a variety of unit types available that had garages. However, the price was a bit expensive. I’ve heard from other people I know that it’s a nice place to live as long as you’re self-sufficient. The cleanliness was good and I didn’t see anything that looked out of place. I haven’t heard anything good about the assisted living part of the community, so I would say do your research before moving your loved one in.

Response from Liberty Heights

January 12, 2018

Thank you for taking the time to share your review of Liberty Heights. Our goal is to provide a 5-star experience for our residents and families and we appreciate your feedback!


Frequently Asked Questions

Liberty Heights offers 1 Bedroom and 2 Bedrooms. Learn more.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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