Vi at Lakeside Village

After an accidental fall and a brief stay in a hospital in July 2021, I was moved to the Care Center At Vi. Stayed there for 3 weeks. The entire staff was wonderful. Excellent nursing, excellent "spoiling" from the Aides, expert therapy from their therapy team of professionals, and the food was pretty good too! They were also very cautious in abiding by CDC rules, constantly cleaning and mopping, and providing me Covid tests like every 3 days. My private room accommodations were very well appointed (no, not luxury but it's not meant to be Mar-a-Lago), and everyone involved made every effort to insure I was well taken care of, including showering. Miss [name removed] in the hair salon did a very good job also. And, the place always smelled fresh, not what I was expecting. If you need a rehab center, this is it!

Know what you are getting yourself into. If you buy into this place, you are stuck with them if you need care, unless you plan to shell out hundreds of thousands more. Are you prepared to be financially locked into one facilities care? Are you prepared to be forced out of your home and into their care facility? Have you visited the care center? Have you asked care center residents their thoughts on the care and activities? Might they ban your family from visiting you, like they did with another resident - just because of complaints? Again: Beware. Be informed BEFORE you buy in. Beware. Even if the place seems nice, will it be that way in 5 years? My suggestion: Do not buy into any facility where you may be forced out of your home and pay mega dollars for the promise of "care."

This place thinks it is better than it is because the business development people, and presumably management and administrators, only view what they provide relative to what else is available in the area, rather than in comparison to "what could be." Do not expect a personalized experience. Do not expect great care. Do not expect what they offer to replace the care a friend, family member, or good companion would provide. This is a for-profit business. Profit is their primary motivation.

I had a god tour of this community but they were not going to give me what I wanted. They showed me a room that was a 2 bedroom and they had a walk-in closet. I requested to have shelved be installed but they were not able to do this. Some of the rooms were too small.

Thank you for all your recommendations! I am going to be happily living at VI@Lakeside Village

My experience has been wonderful from start to finish and I expect to move in the end of August! Thanks for the excellent recommendation

Beware of entering a "tiered" facility, because if down the road you find yourself needing assisted living or nursing care, you may not end up very happy. My parents are at Vi. They've been in independent living, assisted living and now nursing care. This review is, in particular, about the nursing care center - the place where you or your loved ones at Vi will end up if you need a lot of care. If you end up as a long term care resident, it is a warehouse - albeit a clean one, with a crew of aides that are generally quite good at their tasks. But (A) the place has the feel of a plantation (a bit disconcerting for those of us who don't live in the south), and (B) there is little-to-no truly individualized attention to the "whole person," and (C) emotional and social care is deficient, and (D) the food is generally far from wholesome and healthy (think fatty, sugary, salty). The care center administrator is all about putting up barriers to doing anything for individuals -- it is show. This is the crux of the problem. The place is not staffed with enough help - so exceptional care ... forget it. And the medical care - mediocre. They are good at following instructions and prescriptions, but don't expect them to be proactive, or even be able to identify anything beyond an urgent problem in their midst. And despite the fact that music has been shown to be a useful therapy for everyone, the administration won't even pay for a music/radio package through Comcast. You get the picture. You will NOT be wowed by this place if you explore the care center. My recommendation: Stay away.

Buy in community won't work but it looks gorgeous.

Vi at Lakeside Village is a "buy-in" Continuing Care facility in Lantana, FL, very close to Boynton Beach, Rte 95, and A-1A. I have heard that they recently opened up some units for rentals, but I do not know about that option. Vi was previously a Classic Residence by Hyatt, and we were concerned when our mom heard that ownership was changing a couple of years ago, about 2011-ish. No worries. It is as nice as ever. Refurbished about that time, Vi continues to be a friendly, clean, beautiful option for continuing care for seniors. Our mom moved in about 8 years ago. She was happy to find many very talented artists, like herself, in residence. Since then, Vi has opened a small gallery of resident artists' work, on the 2nd floor. It was very well received, and Vi went out of their way to make the opening special, at that time. Music, snacks, etc. There is a wide range of activities, and their auditorium hosts various entertainers and speakers. The one important thing about Vi, is the caring employees. Several times our mom needed hospitalization, with follow-up care in their Care Center, near the main entrance. It is clean, and well-staffed in every sense. ([removed] Skilled Nursing Facility)-Plenty of aides, nurses, who go out of their way to make patients feel comfortable. There is also an Assisted Living unit and a Memory Care unit. Vi has independent living apartments that have been upgraded as attrition leaves a unit unoccupied. They have an ample kitchen area, dining table area, living room, screened patio, and 1bedroom. Two full bathrooms are in our mom's unit. They may have 2 bedroom units. I have not seen them. You will always see a friendly face behind the main desk in the large, beautifully furnished entrance area. There is a guard at the gate to monitor visitors. Residents may have parking spaces if needed. Dinner is provided nightly, 7 days a week. The dining areas are attractive, with linen table cloths nightly. Servers provide the meals. The menu has many options. There is a cafe open for breakfast and lunch with very reasonable prices and several food options. Lunches may be arranged in the dining room. We have arranged special birthday parties during the quieter lunch time, in the dining area. There is also a bar/lounge area with a fireplace, where many folk hang out before dinner. Also, very reasonable bar prices. Overall, Vi is a friendly, lovely residence for seniors. And for a special treat, a boat ride along the beautiful Lake Osborne, right behind Vi, may be arranged on Fridays. Grandkids, both young and old, always enjoy the ride. We are happy that our mom found this place for herself.