It is very superb in many ways. The community is a beautiful place staff are wonderful. It has just been way too long in isolation due to COVID and they need to open back up on a more individualized basis. The food is delivered and but always cold, it was good when we could go to the dining room. Overall, they really try to do well. The staff are really friendly and kind. The are very sweet, send us cards and write us sweet notes on or meal delivery bags. They don't ignore us at all. I would recommend this community. The only negative it that they need re-evaluate the costs because they keep going up.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score5 reviews
Out of 10
A Place for Mom has scored Vi at Grayhawk, a Vi and Plaza Companies Community and CCRC with 1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Vi at Grayhawk, a Vi and Plaza Companies Community and CCRC has 5 reviews with an average "overall experience" of 3.6 out of 5.
We moved my FIL into Vi at Grayhawk a few years ago. From the outside, it seemed like a wonderful place offering everything a person could need in the last years of their life. In reality, its run like a Jr HS with management that do not hold any concerns for people, only profits. I could list 100's of things wrong with the place. From the costs, to the limited services, to the terrible way they treat human beings. I could spend hours spinning your head with the names and dates and experiences from these people, but I wont... Instead know that this place is not what it seems. It's a very expensive 3 star hotel. Not a care center. The management are some of the worst people I have ever experienced in 40 years of business. They are truly awful humans. Please do not put your love ones into this place. It's a profit driven hotel masquerading as a full service facility. While there are some good people there, they are overwhelmed by awful folks who run it.
Response from Vi at Grayhawk, a Vi and Plaza Companies Community and CCRCAugust 16, 2023
Thank you for taking the time to write this review. I’d like to extend the offer to discuss this in a more personalized manner. Please don’t hesitate to contact me at Yannick.Gilbert@viliving.com. Thank you. – Yannick Gilbert, Executive Director at Vi at Grayhawk
Our family had an in person tour and we did not feel welcomed. The lady giving the tour complained about people referring possible clients to this community who couldn't afford it. However we could afford it which is why we toured but after that comment we walked out.
Response from Vi at Grayhawk, a Vi and Plaza Companies Community and CCRCFebruary 3, 2022
Thank you for taking the time to write this review. All feedback is an opportunity for us to improve our guest experience. I’d like the opportunity to address your concerns in more detail, so please don’t hesitate to contact me at email@example.com. – Yannick Gilbert, Executive Director at Vi at Grayhawk
It is very superb in many ways. The community is a beautiful place staff are wonderful. It has just been way too long in isolation due to COVID and they need to open back up on a more individualized basis. The food is delivered and but always cold, it was good when we could go to the dining room. Overall, they really try to do well. The staff are really friendly and kind. The are very sweet, send us cards and write us sweet notes on or meal delivery bags. They don't ignore us at all. I would recommend this community. The only negative it that they need re-evaluate the costs because they keep going up.
It was a very smooth transition getting mom moved in. They had everything ready for her when she was ready to move in. They have been fabulous taking such good care of her. There have been a couple of issues with the room (toilet backing up, sink backing up, etc.) but other than that it has been a very good positive experience and I would highly recommend them. Everyone there has been fabulous - I can't say enough good about them! My mom can be very fussy but has been very happy with them and raves about the food as well.
What an amazing experience. First you meet Les Davidson, who believes there is no limit to assisting a person. He provides details on what is required, prepares you for what is to come, assists you with everything required for a smooth transition. The staff is excellent, and the people that live there are so friendly that I wanted to move there!! Residents are so willing and eager to meet new people. When we visited, they could not do enough- and the environment is so positive! One person told me that the only problem my mother will have when she moves in is learning to say "no" or she will have every day booked up and be exhausted! And it was true.
See what the neighborhood has to offer and what’s nearby:
A Place for Mom has scored Vi at Grayhawk, a Vi and Plaza Companies Community and CCRC 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
To reach a resident at Vi at Grayhawk, a Vi and Plaza Companies Community and CCRC call: (480) 563-5300
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