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Trustwell Living at Oak Creek Place

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3829 South Chicago Ave, South Milwaukee, WI 53172

9.0
Review score
51 reviews
Add review
9.0
Review score
51 reviews
5 star
55%
4 star
31%
3 star
4%
2 star
4%
1 star
6%
See all reviews
8.8
Review score
1890 reviews
46 facilities
For pricing & availability:
(866) 374-4058
Trustwell Living at Oak Creek Place
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Trustwell Living at Oak Creek Place
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Anonymous
-
Family/friend
4.0
Review for Trustwell Living at Oak Creek Place
We picked this community because we thought they would feed her and give her more care however, that was not true.We truly did like the facility overall but she needed more care.

About the facility
Trustwell Living at Oak Creek Place

Welcome to Trustwell Living at Oak Creek Place. If you are looking for senior living in a home-like setting in a wonderful South Milwaukee neighborhood you have come to the right place. On hot summer days, you can feel the cool breezes of Lake Michigan, which is just two miles away. We are also less than a 10-minute walk from Forest Hill Memorial Park, as well as a short drive to Grant Park with its heated pools, beautiful views and concerts.

We have a variety of apartments and amenities available:

Studio, studio deluxe, one bedroom and one bedroom deluxe, some with kitchenette and microwave
Beauty and barber shop
Library
Wheelchair and walker accessible
Computer room
Lounges and courtyards
All apartments are phone and cable TV ready
Walk-in showers with safety bars

Senior living options offered

Assisted Living

Pricing
for Trustwell Living at Oak Creek Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Trustwell Living at Oak Creek Place

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Trustwell Living at Oak Creek Place
Trustwell Living at Oak Creek Place

3829 South Chicago Ave, South Milwaukee, WI 53172

Azura Memory Care of Oak Creek community exterior
Azura Memory Care of Oak Creek

8772 S Mayhew Dr, Oak Creek, WI 53154

Howard Village residents
Howard Village

2500 E. Howard Avenue, St. Francis, WI 53235

Hickory Park Senior Living outdoor common area
Hickory Park Senior Living

3933 S Prairie Hill Lane, Greenfield, WI 53228

9.0
Review score
51 reviews
9.0
Review score
51 reviews
5 star
55%
4 star
31%
3 star
4%
2 star
4%
1 star
6%
9.7
Review score
55 reviews
9.7
Review score
55 reviews
5 star
85%
4 star
15%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
24 reviews
9.5
Review score
24 reviews
5 star
71%
4 star
21%
3 star
8%
2 star
0%
1 star
0%
9.5
Review score
45 reviews
9.5
Review score
45 reviews
5 star
45%
4 star
33%
3 star
22%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Trustwell Living at Oak Creek Place

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care
  • Incontinence Care

Meals & Dining

  • Meals Provided
  • Vegetarian
  • Room Service
  • Professional Chef
  • Gluten-free
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • Guest Meals

Room Amenities

  • Kitchenette
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Garden View
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Pet Care Available
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Outside Patio
  • Meeting Room
  • Indoor Common Areas
  • Central Fireplace
  • Computer or Media Center
  • Beauty Salon
  • Private Bath
  • Library
  • TV Lounge
  • Barber Shop

Recreational areas

  • Golf Course or Putting Green
  • Piano or Organ
  • Fitness Center
  • Raised Garden Beds
  • Game Room
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Spanish
  • American Sign Language

Activities

  • Trivia Games
  • Live Musical Performances
  • Devotional Activities Offsite
  • Happy Hour
  • Karaoke
  • Holiday Parties
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Christian Services
  • Birthday Parties
  • Tai Chi
  • Gardening Club
  • Protestant Services
  • Bridge Club
  • Activities On-site
  • Activities Off-site
  • Dances
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Cards / Pinochle Club
  • Live Well Programs
  • Stretching Classes
  • Catholic Services

Reviews

for Trustwell Living at Oak Creek Place

9Review score51 reviews
9.0
Review score
51 reviews
5 star
55%
4 star
31%
3 star
4%
2 star
4%
1 star
6%
Trustwell Living
8.8
Review score1890 reviews46 communities
Write a review
A Place for Mom has scored Trustwell Living at Oak Creek Place with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Trustwell Living at Oak Creek Place has 51 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.1
Meals & Dining
3.8
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Trustwell Living at Oak Creek Place with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Trustwell Living at Oak Creek Place has 51 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Trustwell Living
8.8
Review score1890 reviews46 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 51 reviews
Anonymous - Family/friend
Assisted Living
January 22, 2024
4.0
Verified Review
Review for Trustwell Living at Oak Creek Place
We picked this community because we thought they would feed her and give her more care however, that was not true.We truly did like the facility overall but she needed more care.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
5
Value for Cost
2
Anonymous - Family/friend
Assisted Living
June 27, 2023
4.0
Friendly staff
What we like most about the Oak Creek Place are the good friendly and helpful staff that work there. We would recommend this community to other families based on the experience we have had so far.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Family/friend
Assisted Living
November 17, 2022
5.0
Verified Review
Oak Creek Place Review
I would recommend Oak Creek Place to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Response from Trustwell Living at Oak Creek Place
November 17, 2022
Thanks for the 5 stars! We appreciate it. – Team Enlivant
anonymous - Family/friend
Assisted Living
October 21, 2022
5.0
Verified Review
home away from home
Everyone at Oak Creek Place has been extremely awesome to work with. More importantly, my aunt has been take care of by kind and compassionate people.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Lin - Family/friend
Assisted Living
May 23, 2022
5.0
Verified Review
Consider Oak Creek Place for Your Loved One's Stay
It worked out good for us for the short stay we had. I would recommend the community to others for their loved ones. The check in and out process was very easy. They were able to spend sometime with us during check-in, and the check out process with very smooth. The staff were good at communicating with me about my loved one over the phone.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
4
Value for Cost
4
Response from Trustwell Living at Oak Creek Place
May 24, 2022
Thanks for the 5 stars, Lin! We appreciate it. – Team Enlivant
anonymous - Family/friend
Assisted Living
September 3, 2021
4.5
Verified Review
my review of Oak Creek Place
I feel my loved one is very happy at oak creek. He really likes his room and the staff is very friendly and helpful. They really went out of their way to make sure he knew what to expect. I would recommend this community to others based on my experience.
Cleanliness
4
Friendliness
5
Meals & Dining
4
Value for Cost
5
Carla B - Family/friend
Assisted Living
August 24, 2021
4.0
Verified Review
Good place for loved ones
Everyone has been wonderful, the quality of the care services has been very good, but they are having a high turnover rate with their staff. Sometimes it is hard to pin down the itemization for the different types of level of care so that has been a little frustrating. Every time we talk to our loved one they say the food is okay, there are some things she really enjoys. When we first moved in the activities director was doing a wonderful job, each day there was a good variety of things to do.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Toured community
Assisted Living
April 5, 2021
4.0
This place is very cute, homey, people seemed happy and the 1 bedrooms are very cute - not too overwhelming, just the right size. [name removed] is very kind.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Darcy Z - Family/friend
Assisted Living
March 15, 2021
1.0
Don't do it!
Biggest mistake of our lives putting mom here. Hard sell, everything is wonderful. Move in to your cell and become a prisoner of your own mind. NO stimulation. Policies change on a whim. Care levels change instantaneously and therefore so does your bill. The CNAs are from a temp agency - different faces every day. Management is capricious, you never know if you'll get Jekyll or Hyde on any given day. Run while you still can!
Cleanliness
3
Friendliness
3
Care Services
2
Staff
1
Activities
1
Meals & Dining
1
Value for Cost
1
anonymous - Family/friend
Assisted Living
February 1, 2021
3.0
Verified Review
All around a good place for my step dad
The one bedroom our loved one has is very spacious, and the bathroom is even bigger then the one i have at home. We would recommend this community to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
2
Value for Cost
4
anonymous - Family/friend
Assisted Living
November 27, 2020
1.0
Uncaring, unprofessional
When calling to wish my aunt a Happy Thanksgiving and verify she received the flowers I’d sent ... I was told by a receptionist that she had “died a month or so ago”, no date or reason known! I live in Tennessee, have visited the facility, they have my contact information - and this is how I find out she has passed? Good luck
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Toured community
Assisted Living
September 21, 2019
5.0
We can't say enough about this beautiful assisted living home! We were greeted immediately at the front desk by a warm and friendly receptionist. The lobby is very inviting and has a nice living room feel as you enter. A few of the lady residents were gathered around enjoying each other's company. We were given a tour and were so impressed with the beautiful amenities! The lunch room has a stunning fireplace and all the interior decorations were nicely coordinated. There is ample room for family to have a get together with their loved one if desired. All the staff that we met with were extremely helpful and informative. Can't say enough about this wonderful home!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
August 8, 2019
5.0
Home sweet home
It has everything an assisted living home should have. Wonderful staff and amenities. It’s not too big and overwhelming like some places I toured. Rooms are up to date and the facility is beautifully maintained. My grouchy 89 yr old grandpa would even agree. :)
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anon while my mom is still there - Family/friend
Assisted Living
February 5, 2019
2.0
Not recommended - look elsewhere
My mother has been at Oak Creek Place since June 2018. Shortly after she moved in corporate changed hands. Since then we are on our third director and our third nurse. There is no communication; this facility is grossly understaffed. The food is terrible according to my mother. My mother was recently placed on hospice care through an outside facility. There is absolutely no coordination between the hospice company and OCP staff. Medications and dietary needs are not being handled correctly. Aids are not trained; turn-over is constant. They are all very pleasant and want very much to help but without training they seem hesitant and bewildered. The only one holding this place together is the receptionist. She handles everything from waiting tables to dealing with internet/cable tv problems because there is never enough staff to take care of these tasks. We are getting my mother out of there as soon as possible. Unfortunately we have to give 30 days notice which means we will have to pay for a room that my mother will not be in for 30 more days. I would not recommend Oak Creek Place at this time.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Maureen Jasniewski - Family/friend
Assisted Living
November 11, 2018
1.5
We have moved my mother to a much better assisted living facility. The director was a very staunch all business person. She was not suited for the position at all. The nurse dropped the ball constantly and was not approachable when we needed answers or asked about my mothers care. The food was not good according to my mother. It seemed as though some of the aids were not happy with their job so they were not caring and helpful. The only person that was helpful, caring and really dedicated to helping seniors was [Name removed] the receptionist. She was doing everything all over for everyone. I could see she was overwhelmed. So when my mother got sick with pneumonia because the nurse was not paying her any attention I took her to the emergency. $75000.00 later she has finally recovered. We thought we were going to loose her for sure. While she was in a rehab facility we learned that the nurse and director had quit ! Her six month experience was not very good. The rehab facility recommended Brentwood Park Assisted Living in Franklin Wi and it is wonderful. A huge improvement. And most importantly my mother is healthy and happy with helpful caring people that are cheerful.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Karla - Family/friend
Assisted Living
April 20, 2018
4.0
Verified Review
Former resident for three years
My mom lived there for 3 years. Each year they got better, with activities and staff. Before we moved out my mom needed more care then what was in our plan but they gave her the care she needed regardless of cost. (We did get together and up the charge based on the care needed, that is only fair). My mom's safety was the only issue, they arranged staff accordingly. They also allow cats which was a great comfort for my mom.
Cleanliness
3.5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
3.5
anonymous - Toured community
Assisted Living
January 4, 2018
5.0
Excellent! First choice so far, though location is not optimal. But not a deal breaker. [Removed] is helpful, knowledgeable and patient; an outstanding ambassador for Oak Creek Place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
November 27, 2017
5.0
Verified Review
Incredible
Oak Creek Place is incredible. The concern of the administrators when I went through the interview process was fantastic. They answered all my questions, were very transparent about every aspect of the community, and they wanted to know if I and any suggestions for how they could best care for my loved one. The food is very nice, and they have a wide variety of options to suit everyone's needs. The have a huge amount of activities. They have an in-house movie theatre, beautiful craft rooms, and everything about the community is wonderful. Even the house keeping staff are certified caregivers. This community is just comfortable and lovely, and I would absolutely recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
October 5, 2017
5.0
Verified Review
Welcoming and warm
Oak Creek Place is a really nice community that definitely caters to my mom’s needs. They’re so attentive and anytime she needs someone, she presses a button and they’re there immediately. Her room is large, bigger than any other community I had toured when I was initially looking for a home for her. The food is warm and even though my mom can be fussy, she really enjoys mealtime. They keep things clean and looking nice and they have plenty of activities to keep everyone involved like daily exercise, bingo, and movie nights. The other residents there really made this transition for her a lot easier because of how warm and welcoming they are. The only complaint I really have is that asking the staff to do certain things, such as cleaning or fixing, can be difficult and doesn’t always get taken care of right away. Other than that, though, I would recommend this place because you really get what you pay for.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
October 3, 2017
4.5
Verified Review
Youngest one there
This is a very nice community and my dad's probably one of the youngest residents at the age of 65. He like's his room and he was able to bring his own furniture so it feels more like home for him. They offer a lot of amenities for the resident should they want to take part as well as field trips for shopping and appointments. There is a nice courtyard to sit outside on and I would definitely recommed scheduling a tour here just to see the community first hand.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Viewing 1-20 out of 51 reviews

Neighborhoods
around Trustwell Living at Oak Creek Place

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Frequently Asked Questions
about Trustwell Living at Oak Creek Place

Trustwell Living at Oak Creek Place offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Trustwell Living at Oak Creek Place 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (414) 762-3838 to reach a resident at Trustwell Living at Oak Creek Place.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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