Traditions of Wayland

I have lived at Traditions of Wayland for about 10 months, and it couldn't be better. I visited other places at first, but they were overwhelming. It’s so friendly at Traditions and you get to know so many people. I think my favorite part of living here are the activities, they are very well done. I love going to all of the events they host hereーthey are superb, very informative. The care staff here are well educated and simply wonderful. They are willing to deal with everyone and all of our different care needs. The entire staff takes the time to get to know who you are and they have really become my friends. Also, the food is excellent and the dining staff really work hard to make you happy and to be helpful no matter what. I really have to say the staff here is great and they care so much.

Traditions of Wayland encompasses a serene life and intimate atmosphere within a gracious, historical estate. The various lounges are clustered in close proximity which enables crossing paths throughout the day and making residents feel "at home" with one another. The sunny patio and pretty gardens are welcoming nods to a breath of fresh air and seasonal "parties." The Resident Care Director is selective in admitting residents who will fit in well. Once admitted, every effort is made to enable residents to remain in their units without being displaced to another facility. As time passes, if additional personal attention is needed on a daily basis, it can be provided. At least the promise to keep one's place at Traditions is given from the start. The residential care team reviews individual care plans on a routine basis, and necessary adjustments can be agreed upon. I give the aides tremendous praise for their kindness above all. This is what residents appreciate the most! Patience, promptness, and respect are the standards provided by the aides. No matter what the request may be, cheerful attention is given. A variety of entertainment and activities keeps residents on the lookout to participate out of personal, individual interest. Very popular with residents are the recitals given by local adults and youths, and this is a great venue for the performers as well. Occasionally there are special dinners with an interesting theme where guests are invited to attend gratis -- very popular with residents, family members, and guests. Traditions' staff assist and interact which makes for a good party. Best of all, these times allow family members to relate to one another and feel validated for all that is required of us at our end. We also enjoy feeling appreciated for the encouragement we're constantly giving at every visit. Traditions has been in transition for the past year whereby some qualified personnel have been replaced, and that's been unsettling. The new Executive Director is very approachable and is taking a devoted, personal interest in the residents and their families. Such personable, executive functioning trickles down to staff and residents, but also to us, the family members. It's a good thing we can all feel "at home" in this special place.

Traditions of Wayland used to be a great place to live for my Mother. She has lived there for several years. The Staff and Management used to be really great. Now the staff is very unpleasant and never smile. Things have changed drastically in the past month. The new staff are not experienced. The home my mother used to enjoy, she nolonger enjoys. The place is messy and unorganized. All the new changes in staff past few months have not been great. The food is bland and does not taste well anymore. The Activities Director that my mom loved quit recently. The dining department just recently lost two of the best people who made the overall dining service pleasurable for my mom and the other residents. The dining service has been awful lately and the dining staff have been unpleasant. The housekeeping staff used to be great and now noone keeps areas clean anymore. Considering moving my mother to a different location if things do not improve.