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The Falls At Cordingly Dam

2300 Washington St, Newton, MA 02462
7.9
Review Score
25 reviews

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2 Floor plans
2 Floor plans available
The Falls At Cordingly Dam in google map
Anonymous - Family/friend
5.0
Our Experience so far

My loved one is currently a resident at The Falls At Cordingly Damn and his experience at this facility has been great so far. We moved him here from a previous facility and things have been so much better here! The programming at this facility is most robust- and the facility is most convenient for me to get to! We have had no issues at this facility, they are very organized and everything is well run!... Read more

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About the facility The Falls At Cordingly Dam

With more than 23 years of experience providing top-of-the-line assisted living and specialized memory care alongside the Charles River, The Falls at Cordingly Dam offers comfort and care that feels like home. Here, you’ll have access to a peaceful refuge where you can enjoy life to the fullest as well as features like outdoor dining, walking paths, and gorgeous water views. Our supportive associates are dedicated to nurturing residents, helping them to stay mentally sharp and emotionally fulfilled.

From golfing at Leo J. Martin Memorial Golf Course to quiet afternoons relaxing at Crystal Lake, you’ll enjoy the natural beauty as well as the storied streets of this quaint New England town. Nearby Interstate 95, you’ll find it easy to visit Newton’s diverse shops, restaurants, public gardens, local parks, and downtown Boston. Along with our convenient access, we also provide personal transportation services for residents looking to explore the town.

Community Amenities and Services

Our assisted living services include personalized assistance with managing medications, housekeeping, transportation, and more. Our mind and memory care services offer an innovative approach to memory care as well as experiences that enrich the minds, bodies, and spirits of each resident. Because we tailor care plans to each resident’s needs...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Falls At Cordingly Dam is a community within Benchmark Senior Living properties. See all Benchmark Senior Living communities.

Pricing for The Falls At Cordingly Dam

Total monthly costs depend on room type, select services, and the level of care needed.

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1 Bedroom
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Compare

The Falls At Cordingly Dam2300 Washington St, Newton, MA 02462
Maplewood at Weston99 Norumbega Road, Weston, MA 02493
Scandinavian Living Center206 Waltham St, West Newton, MA 02465
Adelaide of Newton Centre157 Herrick Road, Newton Centre, MA 02459
7.9
Review Score
25 reviews
9.9
Review Score
64 reviews
8.9
Review Score
3 reviews
8.5
Review Score
5 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
1
Memory Care

Amenities at The Falls At Cordingly Dam

Health Care Services

Memory Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegan

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Computer or Media Center

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
French
German
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Rabbi
Catholic Services

Reviews
for The Falls At Cordingly Dam

Write a Review
7.9
Review Score
25 reviews

Review Score

25 reviews
7.9

Out of 10


5 star

40%

4 star

44%

3 star

4%

2 star

8%

1 star

4%

A Place for Mom has scored The Falls At Cordingly Dam with 7.9 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Falls At Cordingly Dam has 25 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.5

Meals & Dining

3.0

Care Services

4.0

Activities

4.0

Staff

4.4

Value for Cost

3.9

Overall Experience
10
11
1
2
1
Date Submitted
6
8
11
Reviewer
0
13
11
1
Care Received
9
16
1-20 of 25 reviews
Sort by

5.0
Anonymous - Family/Friend
Memory Care
October 23, 2023
Verified Review
Our Experience so far

My loved one is currently a resident at The Falls At Cordingly Damn and his experience at this facility has been great so far. We moved him here from a previous facility and things have been so much better here! The programming at this facility is most robust- and the facility is most convenient for me to get to! We have had no issues at this facility, they are very organized and everything is well run!


5.0
HO - Family/Friend
Assisted Living
August 24, 2023
Verified Review
Review for The Falls At Cordingly Dam

We picked this community, because of the excellent staff. Attractive surroundings. Fine accommodations and nice rooms. It was for my father who was particular.Would recommend it without doubt.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Alex - Family/Friend
Assisted Living
August 17, 2023
Verified Review
Thankful for this community

We rated the overall cleanliness a 4 because of the construction that is taking place. The reason we gave the activities a 3 overall is because it is hard for non-English speaker to participate fully. We really like the sense of community. The staff seems to be made up of very caring, kind individuals who regularly tried (in their own ways) to make my grandmother feel included despite the language gap.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

3

Staff

5

Value for Cost

4

Response from The Falls At Cordingly Dam

August 21, 2023

Hello Alex, We are so glad to hear about your positive experience with The Falls at Cordingly Dam. Thank you for taking the time to leave us a review!


4.0
Lisa - Family/Friend
Assisted Living
June 27, 2023
Verified Review

It comes down to no one is going to take care of your loved one the way you would want to buy bottom line- my mom was safe and all her needs were met. All these places are sooooo expensive. I would mind spending the money if it went to the aids and the ones really doing the hard work not the big guy

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

4

Value for Cost

No data collected


3.0
Anonymous - Family/Friend
Assisted Living
June 26, 2023
Verified Review
Don't put your loved one here!

• There are 2 elevators 1 of the elevators was broken for weeks. • Doesn't seem like they can retain employees • The food is awful and there are no snacks out during the day i.e. cookies, fruit etc. for a resident to just grab • The "all day" menu does exist but it's a huge "imposition" for them when you want something from the kitchen • Activities are sub par. • I try to go once a week and use the kitchen to make a decent meal for my mother and another resident and her husband. Generally the cabinets in the kitchen are locked so you have to hunt someone down. I need to bring my own pots/pans, napkins, serving bowls etc. because they don't have any. Sometimes there are dirty dishes in the dishwasher because it hasn't been run. I've had to unload the dishwasher (not a big deal). • On two occasions I've been there when a resident has "gone missing". I was at the front desk one time and watched as three staff talked about it. Not one of them went outside to look around. Turns out the resident made his way to Starbucks to get coffee because he doesn't like the coffee at the falls. • Often times the front desk is left unattended • If you call for an attendant it can take 30-40 minutes for somebody to come. There is no way to differentiate between an emergency and someone just needing something non- urgent • The system to call an attendant has been down at least 2 times that I know of in less than a year • Parking is extremely limited for guests • when they have "happy hour" it's at 2:30 in the afternoon • The new bistro seems to be for looks, I've never seen it used • The staff is generally very friendly however, you can see some of the staff are just burned out and don't seem to enjoy their job • They seem understaffed yet keep taking new residents

Cleanliness

4

Friendliness

5

Meals & Dining

1

Care Services

2

Activities

2

Staff

5

Value for Cost

2

Response from The Falls At Cordingly Dam

July 7, 2023

Hello, We are sorry to hear about your experience at our community. We always aim to deliver a great experience, and are disappointed to hear when we don't meet expectations. We take great pride in delivering the highest quality experiences, and have escalated this issue to our Community and Regional Leadership Teams. Please don't hesitate to reach out at customerservice@benchmarkquality.com if you would like to personally discuss this matter further.


1.0
Laura - Family/Friend
Assisted Living
June 22, 2023
Verified Review
This in not low income housing

The Falls is poorly managed and their only focus is on profits. They skimp, ignore and dodge anything that requires funding. For example they’re thrilled to show off the newly renovated facility however they don’t disclose that the HVAC system doesn’t work, the bistro gathering space is never open, they’ve been through several chefs in the past year, the $[removed] activity fee buys you someone turning on the TV or moving an employee from another area to quickly come up with a word game. The Fitness Instructor from the gym had to teach bridge, but had never played and didn’t know how, and was responsible for Easter egg decorating. We use the family dining room on occasion and every time we go we find it dirty, dishes haven’t been done - which only requires turning on the dishwasher, there are no pots and pans, no cleaning supplies and we’ve had to go down to the dining room to get utensils, glasses and napkins. They have mailboxes but apparently they weren’t set up correctly (and never fixed after a year) so mail is delivered haphazardly, and inconsistently and normally just left at their dining table for the resident to find. Packages can take days to be delivered and on several occasions we received packages for someone else. The food is horrible! They use poor quality ingredients, nothing is fresh, the menu is extremely limited and never changes, the run out of the most basic things. There is no where for a resident to get a water, cup of coffee or snack during the day. They are always short staffed yet continue to bring in new residents knowing they don’t have the staff to support them. My mom was told they could no longer arrive at the scheduled time to get my dad ready in the morning because they had to take care of several new residents. My father went to get a haircut at the falls and they lost him for 3 hours and no one knew where he could be. This was frightening for my mother. We’ve had several instances while visiting where we had to assist a resident back to their apartment and we’ve witnessed several instances of residents escaping. The front desk isn’t always staffed because of ongoing staffing shortages and the need for the front desk staff to leave to fill in elsewhere. Residents wear buttons to push when they need help. However on at least 2-3 instances the entire system was down and they have no backup in place. One evening my father got up to ho to the bathroom and my mother pushed the button because she couldn’t get him off the toilet by herself. No one responded. She continued to push the button and pulled the emergency cord but no one came. Finally after about 40 minutes she went out into the hall to flag someone down. We don’t know why no one ever responded but we did learn that the emergency system wasn’t functioning. The facility has only two elevators for all 4 floors. One elevator went down and it took them over 6 weeks to get it repaired. It’s a serious safety concern to only have one functioning elevator for all the residents, staff and visitors. I could go on and on but the point is The Falls is not a place to put your loved ones. I think they count on the fact that most residents won’t speak up and no longer have the mental acuity to recognize the significant deficiencies. This is not low income housing however that’s how it’s run. My mother is paying the equivalent of a monthly mortgage for a $2.5mil home to live there and is absolutely not getting services or amenities that even come close to what she should get for her money. I do want to say that the staff is wonderful! They work hard, care about the residents and want to do a good job. The problem is they have no support from management, they’re trying to compensate for the ongoing staffing shortage and they’re afraid of losing their jobs. The staff don’t feel comfortable identifying safety concerns for fear of losing their jobs. I’ve been told, but cannot confirm, that part of the reason for the staffing shortage are the very low salaries. I don’t know if this is accurate, and I hope it’s not, but these residents are paying a ridiculous amount of money to be there which should certainly cover above average salaries and benefits for these critical workers. I’ve personally told staff I would be a reference if they could find a job in a better place.

Cleanliness

1

Friendliness

4

Meals & Dining

1

Care Services

2

Activities

1

Staff

4

Value for Cost

1

Response from The Falls At Cordingly Dam

July 7, 2023

Hello Laura, We are sorry to hear about your experience at our community. We always aim to deliver a great experience, and are disappointed to hear when we don't meet expectations. We take great pride in delivering the highest quality experiences, and have escalated this issue to our Community and Regional Leadership Teams. Please don't hesitate to reach out at customerservice@benchmarkquality.com if you would like to personally discuss this matter further.


2.0
Emily M - Family/Friend
Assisted Living
June 1, 2023
This is a place you’d choose for an enemy not a loved one.

They trick you on the tour. The food is terrible, watching a concert on TV is considered an activity. No snacks to grab throughout the day like other AL facilities. The everyday anytime menu, you need to be willing to wait a LONG time and deal with staff that is less than thrilled that you want to eat. You can’t control the heat or AC even though you have a thermostat. They can’t retain staff. In the few times I’ve visited, twice a resident has “gone missing”, not to hard to escape when the main door is unlocked and front desk is unattended.

Cleanliness

4

Friendliness

5

Meals & Dining

1

Care Services

3

Activities

2

Staff

3

Value for Cost

1

Response from The Falls At Cordingly Dam

June 22, 2023

Hello Emily, We are sorry to hear about your experience at our community. We always aim to deliver a great experience, and are disappointed to hear when we don't meet expectations. We take great pride in delivering the highest quality experiences, and have escalated this issue to our Community and Regional Leadership Teams. Please don't hesitate to reach out at customerservice@benchmarkquality.com if you would like to personally discuss this matter further.


4.0
Anonymous - Toured community
Assisted Living
February 7, 2023
Verified Review

This was a beautiful place, with lovely outdoor space. I liked that you could walk along a private path to a nearby Starbucks. The rooms were very small with kitchenettes instead of full cooking. I thought the memory care unit at this facility was far superior to Maplewood. Cordingly Dam has a memory unit on the top floor with a dedicated garden/patio. It is flooded with sunlight and very upbeat. At Maplewood memory care is in the basement, dark and overcrowded.


4.0
anonymous - Family/Friend
Assisted Living
November 11, 2022
Verified Review
Title it great activities and food from a friendly staff.

We had some initial difficulty with complicated medication schedule which is why the overall experience receives 4 stars. The regular staff people are terrific. (They get a four or five). The new hires don't seem to have the same mindset and levels of conscientiousness and dedication that the longtime employees do about the patient's welfare. New dining room, impressively, variable menu. Too much food at most meals. Waitstaff remembers quirks of every resident, for example, what they drink. That drink is ready for the resident when they get to the table to eat.. Activities - quite variable, appeals to residence with different interests, constant during seven days a week. Value for cost probably is 5 stars but I will give it a 4 because it is so expensive. However they are taking great care of my spouse.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

5

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
September 30, 2022
Verified Review
Tour experience

We toured with The Falls at Cordingly Dam and it was a pretty good tour experience. We were neutral, there was nothing wrong with the facility.


5.0
L.H. - Toured community
Assisted Living
August 19, 2022
Verified Review
Tour of The Falls

I toured The Falls at Cordingly Dam and it was excellent. The people were really great, and they provided me with all of the information I needed. They have an absolutely stunning facility as well. When touring around, what you want is for someone to be candid about their facility, as well as providing you with all the information you need - and they were excellent in that regard. We chose another community because of location, and also because I don't think The Falls would have been a good fit for my loved one, but that's to no fault of the community.


5.0
anonymous - Family/Friend
Memory Care
December 1, 2020
Verified Review
Wholeheartedly Recommend This Community

I would totally recommend this community to others. This is a true community, and is a smaller community. All the staff know the residents and families. The activities and the atmosphere is upbeat. My loved one is happier than she has been in her whole life. The Falls was able to assist with the transition of our loved one into the community. They have been a resource to us with any questions.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Family/Friend
Memory Care
June 11, 2020
Verified Review
The Falls At Cordingly Dam

The community was clean. No matter what their job was, the staff would go out of their way to help out. And if they couldn't they would refer me to someone who could. My mother had private aids as well as the community's aids and they had some trouble with coordinating her care together. It took some time to work through the initial challenges surrounding this. The activities staff were terrific. They did a really good job with encouraging my mother to participate, which really improved the quality of her life. My mother also really liked the food and when we would dine with her, we thought the same.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

5

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
August 1, 2019

A very nice location with lots of outdoor space for the residents and visitors. The staff was very knowledgable and engaged with the residents and visitors. The area for visitors to dine with the residents is very welcoming. The facility was well maintained. Parking during the daytime is limited.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
June 5, 2017
Verified Review
Friendly people!!

The Falls was a very well kept community. The person that took us around was friendly and helpful. We really liked it but it was farther away than other places we looked into.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
September 15, 2016
Verified Review
Very Good, I Really Liked this Community

My tour of this community went well. My tour guide was kind and helpful. She answered my questions and was very informative. The community looked nice as well. Everything was very nice and clean. The staff was kind and welcoming. I really liked this community, I had a very good tour.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
September 7, 2016
Verified Review
Went On A Tour!!

I feel like everyone was nice to me when i took my tour of the community. It was clean and organized. Meal plans are available and activities as well. The Falls At Cordingly Dam is a pet friendly community. Resident parking is available for the residents. I really thought it was a nice community and would recommend a tour to families.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
July 11, 2016
Verified Review
A Big Community

This is a very lovely facility. My tour went very well, everybody was very kind and friendly. The staff was very informative and answered all my questions. It is a very big community. Everything from what I saw looked very nice and clean. It is a pleasant community

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


1.5
D Delgrosso - Industry reviewer
Memory Care
May 5, 2016
Look elsewhere

All bells and whistles. There are more affordable assisted living facilities in the area where your love ones will be safe and taken care of properly. Recommend asking for a tour in the evenings or weekends

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5

Response from The Falls At Cordingly Dam

May 11, 2016

We are very sorry for the experiences you’ve had at The Falls at Cordingly Dam. Your opinion, as well as the quality of care the residents receive, is very important to us. We love what we do and are extremely proud of our team and of their dedication to the individual needs of every resident. Please reach out to the Executive Director at [removed] so that we can remedy any concerns you may have.


5.0
Elinor J - Family/Friend
Memory Care
June 2, 2015
Verified Review
Awesome Place

Everything is great Things worked out awesome and the place is outstanding My parents could not be happier

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Falls At Cordingly Dam

June 9, 2015

Thank you for sharing. Please let us know ([removed]) if we can do anything to assist you and your family.


Viewing 1-20 out of 25 reviews

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Frequently Asked Questions about The Falls At Cordingly Dam

The Falls At Cordingly Dam offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Falls At Cordingly Dam 7.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (617) 928-0007 to reach a resident at The Falls At Cordingly Dam.

To reach a resident at The Falls At Cordingly Dam call: (617) 928-0007



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.