The Sheridan at Bethel Park NOW OPEN

The staff is very nice. They are short staffed recently, they need more staff. Wait times for residents are too long . The room sizes are great, Dining setup is wonderful. Common areas could be larger. Outdoor space could be larger too. It is a beautiful campus. They could use more space for activities. It is a warm and inviting environment.

One unusual thing we found at The Sheridan is that they have two levels in their memory care. One level for higher functioning folks and one for those that need more care. Even with those two levels it was not a great fit for my dad who was at the very early stages of dementia and was in the memory care only because he was exit seeking but he did not require the level of care that most of the other residents did. Overall the people there are so very kind and really good people.

This in my opinion was a total failure for the Sheridan. I would recommend no one for memory care and actually say that it could be seriously detrimental to the care of your loved on. They treat themselves by giving the residents an overabundance of benzodiazepines. The physician they use gets 100% referrals from communities and therefore prescribes for them and not the residents. The leadership is not present and unresponsive when you are seeking them out. My mother was evaluated for entrance to the facility by phone with no in person evaluation. Finally, once we moved her and weened her off of the med changes they made and administered, she has significantly improved in cognition as documented by validated assessments. Lastly they have unlicensed staff making assessments on when to give PRN medications which is also a failure of leadership. This is not a place for memory or dementia care per our experience. In our opinion we would strongly advise to stay away! The activities director was the only positive and from what we saw they will burn him out as he receives little to no assistant from any of the other staff. In fact when he is there the rest of the staff spend the majority of their time in the team room on their phones and messing around with each other.