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The Residence at North Ridge

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5500 Boone Ave N, New Hope, MN 55428

3.0
Review score
17 reviews
Add review
3.0
Review score
17 reviews
5 star
35%
4 star
35%
3 star
18%
2 star
0%
1 star
12%
See all reviews
For pricing & availability:
(866) 374-4058
The Residence at North Ridge
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The Residence at North Ridge
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KL
-
Child of resident/client
5.0
Our Experience
Mom has made lots of friends and stuff, but she really doesn't want to be there. She is keeping busy so that is good for our family. The place is very nice and the staff is wonderful. Sometimes there are some aides that don't get along with her or she doesn't really care for them but all

About the facility
The Residence at North Ridge

North Ridge Health and Rehab is an assisted living community located in New Hope, Minnesota. Our residence is only a matter of minutes from New Hope's numerous religious organizations, shopping centers, and restaurants. However, we're also in a beautiful, residential area that offers our residents a home-like feel.

We're committed to providing each of our residents with the highest level of care possible. We do this by providing only highly skilled staff and professionals who have ample training. Whether you need ongoing support or just a friendly chat, we're happy to help. We treat each of our residents with respect and aim to ensure you have the best of the best to ensure you thrive in our safe environment. Additionally, our resources meet your emotional, social and therapeutic needs.

We welcome each of our guests to an apartment like setting that offers ample support and kind care givers while also providing you with ample amenities and features including:

  • Activity and party room
  • Gazebo and patio area for outdoor enjoyment
  • Exercise bikes
  • Dining room
  • Social programs and a variety of events
  • Game room
  • Library
  • Easy access and transportation
  • Satellite TV

Designed to be modern and meeting the needs of...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Residence at North Ridge

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Residence at North Ridge

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The Residence at North Ridge
The Residence at North Ridge

5500 Boone Ave N, New Hope, MN 55428

The Waters on 50th community exterior
The Waters on 50th

3500 50th St W, Minneapolis, MN 55410

The Kenwood
The Kenwood

825 Summit Ave, Minneapolis, MN 55403

Copperfield Hill
Copperfield Hill

4200 40th Avenue North, Robbinsdale, MN 55422

3.0
Review score
17 reviews
3.0
Review score
17 reviews
5 star
35%
4 star
35%
3 star
18%
2 star
0%
1 star
12%
9.5
Review score
9 reviews
9.5
Review score
9 reviews
5 star
89%
4 star
0%
3 star
0%
2 star
0%
1 star
11%
9.5
Review score
32 reviews
9.5
Review score
32 reviews
5 star
56%
4 star
41%
3 star
3%
2 star
0%
1 star
0%
9.4
Review score
96 reviews
9.4
Review score
96 reviews
5 star
45%
4 star
33%
3 star
15%
2 star
4%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at The Residence at North Ridge

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Memory Care
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Restaurant Style Dining
  • Meals Provided
  • Pureed Meals
  • Guest Meals
  • Room Service

Room Amenities

  • Ground Floor Units
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Covered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Meeting Room
  • Indoor Common Areas
  • Library
  • Beauty Salon
  • Computer or Media Center
  • Outside Patio
  • Outdoor Common Areas
  • Private Bath
  • TV Lounge

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Holiday Parties
  • Book Club
  • Cards / Pinochle Club
  • Pet-focused Programs
  • Men's Club
  • Visiting Chaplain or Priest
  • Devotional Activities On-Site
  • Trivia Games
  • Wii Bowling
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Birthday Parties
  • Sensory-based Programs
  • BBQs or Picnics
  • Gardening Club
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Light Therapy Programs
  • Activities Off-site
  • Live Well Programs
  • Stretching Classes

Reviews

for The Residence at North Ridge

3Review score17 reviews
3.0
Review score
17 reviews
5 star
35%
4 star
35%
3 star
18%
2 star
0%
1 star
12%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Residence at North Ridge with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Residence at North Ridge has 17 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.8
Friendliness
4.0
Care Services
3.6
Staff
3.0
Meals & Dining
1.0
Activities
3.7
Value for Cost
3.5
A Place for Mom has scored The Residence at North Ridge with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Residence at North Ridge has 17 reviews with an average "overall experience" of 3.8 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
YG. - Family/friend
Assisted Living
May 11, 2023
3.0
Verified Review
Be aware of your loved ones quality of service
We picked this community, because they didn't have 12-24 month private pay requirement, and they assured me their staff could handle Mom in hoyer and other limitations she had. All staff from aides to admin are non-responsive except a few. There's no disciplinary action with aides, so issues are not resolved. Aides need training that isn't given.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
1
Activities
4
Value for Cost
1
KL - Family/friend
Assisted Living
August 24, 2022
5.0
Verified Review
Our Experience
Mom has made lots of friends and stuff, but she really doesn't want to be there. She is keeping busy so that is good for our family. The place is very nice and the staff is wonderful. Sometimes there are some aides that don't get along with her or she doesn't really care for them but all for the most part is wonderful.
anonymous - Toured community
Independent Living
March 22, 2022
4.0
Verified Review
Community Tour
Everything we saw on our tour was fine. They showed us the rooms, gathering areas, and services offered.
Response from The Residence at North Ridge
May 25, 2022
Thank you for sharing your experience with us and taking the time to tour our community!
Anonymous - Toured community
Assisted Living
March 9, 2022
4.0
Verified Review
My Tour
Seemed nice. They were pricey.
Response from The Residence at North Ridge
May 25, 2022
Hi! Thank you for your feedback both positive and constructive! We hope you consider us in the future!
anonymous - Toured community
Memory Care
November 3, 2021
5.0
Verified Review
Our tour experience
Our family had an in person tour and it was a very nice place but the location was to far away then what we were wanting
Response from The Residence at North Ridge
November 8, 2021
Thank you for taking the time to tour The Residence at North Ridge and a special thank you for leaving a review. Thank you!
Anonymous - Toured community
Assisted Living
September 3, 2021
3.0
Verified Review
The virtual tour could be set up better, due to it being dark.
Response from The Residence at North Ridge
September 8, 2021
Thank you for your constructive review! The last week September we have hired a professional filming and photographer to record tours at The Residence at North Ridge. We appreciate the feedback and you should see a significant upgrade to our video and photos as soon as we get them uploaded. Thank you for touring our community!
Patience CS - Family/friend
Memory Care
March 10, 2020
0.5
Your Loved Ones Will Suffer Here
There are staff members positively reviewing their own facility on various sites. You'll also notice a lot of positive reviews on Google Reviews from folks that have only submitted that one review. Red flags that their rating is being purposefully skewed. Patient with broken hip - - Patient had to wait 7 hours between requesting pain meds and receiving them. - When requesting assistance to use the restroom, patient has had to wait up to an hour until any one shows up. - Patient is supposed to be having physical therapy every day. Days have been skipped due to staff not showing up. - Patient had to inform staff member on how to use a wheelchair (brake function). AND NOW... - Patient was informed that visitors would no longer be allowed due to coronavirus. No further details were given. Patient called family as no one outside of the facility has been notified. Is this precautionary? Due to a case of coronavirus in the facility? No one knows. Communication is terrible. SUMMARY: Do not utilize this facility. Communication is non-existent and staff are incompetent.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from The Residence at North Ridge
May 25, 2022
Hi Patience, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Your comments allow us the opportunity to do better. We are looking into the issue and hope to resolve it promptly. Please do not allow this isolated incident stop you from giving us another chance. We are confident that your next experience will be worthy of a 5-star review.
A concerned relative - Family/friend
Memory Care
November 11, 2018
1.0
Beware!
Regarding: NorthRidge Assisted Living, New Hope, MN The staffing of aides and nurses is reaching a critical shortage. The director of nursing was making changes that benefitted the residents in meeting their needs and the Mission Health reputation. She was hired to fix a situation that was in desperate need and now, within a few months, has been relieved of her job. The director of The Residence, was also brought in at about the same time as the nursing director, to help right a floundering ship. He left, seeing a futile effort in combatting the corporate mentality of the bottom line above taking care of the customers, the residents. I don't know where the incompetence lies in these decisions that have been made, but anyone considering this location needs to know these problems have been ongoing for at least 1 year. Staffing is at a critical shortage; it seems everyday the workers that are still there are physically unable to keep up with residents' needs as they are doing the work of 2 or more people. The corporate level does not seem to be doing anything about this risk being taken with management oversight and the shortage in trained staff. The expensive remodel and facility upgrades are looks that are deceiving.
Cleanliness
2
Friendliness
4
Value for Cost
1
Care Services
0.5
Activities
1
anonymous - Toured community
Memory Care
September 24, 2018
5.0
Love the apt. it's very spacious and being up on 4th floor my Mom has a great view. The Residents, and staff are all very friendly and it's just a very happy place!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
January 12, 2018
5.0
Verified Review
My Mom, and my family, are very happy with this place
My Mom really likes living here. They’ve been great with her and our family has been very happy with the care she’s receiving. She initially started out in assisted living, but they were able to identify right away that memory care would be better for her and were very proactive in making sure she got situated in a timely manner. Everyone learned her name right away and the staff is very friendly. They joke around with her often. The food is great, she loves it, and she has a couple of choices to choose from for every meal. The building is kept very clean and housekeeping comes by every day to do the basics like empty the trash, straighten up, and make the bed. They also come once a week to do a more thorough clean. There are a few activities for the residents like bowling with plastic bowling balls and pins, movies, entertainment, and during the holidays they even had a big celebration where the whole family was invited. I would recommend this place for anyone.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
March 30, 2017
4.0
Verified Review
I took a tour!
I also toured North Ridge Independent and Assisted Living with my sister and brother in law. We though the place was clean and maintained well. The staff was all very friendly and the person that took us around gave us good information. It was just not the best fit for me.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Resident/client
Memory Care
January 4, 2017
4.0
Verified Review
Love It
After having a great tour of the community and seeing all they have to offer. I decided to sign the lease. I love the community. It is a great fit for me.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
November 16, 2016
4.0
Verified Review
Decent Tour
I wasn't that impressed with my tour of this community. The community for the most part appeared to be well maintained. The staff was friendly and kind. I didn't get the feeling that this was the place for me.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
October 14, 2016
5.0
Verified Review
What I see!!
Dad is still adjusting to living at North Ridge. I cannot complain as every time I need help the staff is there. The community recently changed hands and some of the resident say the food is not as good, however I like the food. They offer daily activities. The community is well maintained. I would recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
August 19, 2015
4.0
[removed] She also told us that North Ridge doesn't take memory care patients which surprised me since reading on their web site they have 2 levels of memory care. Cynthia clarified that in the building she works at there is only independent and assisted living. The building next door is where the rehab and long term care are located. So, if you're looking for that type of care, Cynthia is not the person to contact. She said to contact the admissions desk instead. The assisted living apartments are very nice. They have 24 hour nursing on the same floor as the residents. The best part was the price. For our mom's estimated need for care the monthly price was about 1500 dollars less a month compared with all the other places we've toured.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
A Place For Mom Customer - Toured community
Memory Care
December 23, 2012
3.0
Verified Review
2009 tour, not sure about this one.
2009 tour, not sure about this one.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
A Place For Mom Customer - Toured community
Memory Care
December 14, 2012
5.0
Verified Review
My daughter and I were pleased with N...
My daughter and I were pleased with North Ridge. A lot more space for walking & more activities during the day, to keep the clients busy. Seemed very clean & liked the way the meals were served. Instead of getting a tray - like in the hospital. Also like the outside courtyard that was on the same floor and easily accessible to the clients.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-17 out of 17 reviews

Neighborhoods
around The Residence at North Ridge

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Minnesota regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Minnesota regulations for Assisted Living.

Frequently Asked Questions
about The Residence at North Ridge

The Residence at North Ridge offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Residence at North Ridge 3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (763) 592-3000 to reach a resident at The Residence at North Ridge.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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