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The Plaza at Clover Lake

838 Fair Street, Carmel, NY 10512

22 reviews
Add review
5 star
40%
4 star
23%
3 star
18%
2 star
14%
1 star
5%
See all reviews
For more information about senior living options:
(866) 374-4058
The Plaza at Clover Lake
The Plaza at Clover Lake
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anonymous
-
Family/friend
4.0
I would recommend
We chose The Plaza at Clover Lake because the location was very convenient for visiting and the facility itself is very beautiful. All of the staff and residents have been very friendly and everyone looks happy. I think staff could be more engaging with activities. They had promised there

About the facility
The Plaza at Clover Lake

Consider The Plaza at Clover Lake to be a hidden oasis in a busy world. Though we’re close to I-84, for easy access to city amenities — once you’re here on our serene 50 acres, we think you’ll enjoy the extra space and privacy. We also have our very own lake, which is yours to enjoy.

We are an assisted living community, but we understand that many in our community prefer to remain as independent as possible. Outside our community, you’ll find lots to do. We’re close to Centennial Golf Club, Wonder Lake State Park, The Highlands Shopping Center, and several restaurants.

Community Amenities and Services

There’s plenty to do at The Plaza at Clover Lake. You might want to check out a book from our library and curl up in front of our communal fireplace to read it. If you like games, you might enjoy our billiard table, or invite your neighbor to join you for shuffleboard. We also have a dedicated space for cards and games. Those who want to stay fit will enjoy our exercise room and taking a walk around our gardens offering gorgeous lake views. Our vintage-style diner is a great spot to meet up with friends and...

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Senior living options offered

Assisted Living

Independent Living

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The Plaza at Clover Lake
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838 Fair Street, Carmel, NY 10512

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9.4
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19 reviews
5 star
74%
4 star
16%
3 star
5%
2 star
5%
1 star
0%
9.3
Review score
8 reviews
9.3
Review score
8 reviews
5 star
62%
4 star
38%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Plaza at Clover Lake

22 reviews
5 star
40%
4 star
23%
3 star
18%
2 star
14%
1 star
5%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Plaza at Clover Lake with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Plaza at Clover Lake has 22 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.8
Friendliness
3.7
Care Services
3.5
Staff
Meals & Dining
2.0
Activities
3.4
Value for Cost
3.5
A Place for Mom has scored The Plaza at Clover Lake with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Plaza at Clover Lake has 22 reviews with an average "overall experience" of 3.7 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
anonymous - Family/friend
Independent Living
February 1, 2022
4.0
Verified Review
I would recommend
We chose The Plaza at Clover Lake because the location was very convenient for visiting and the facility itself is very beautiful. All of the staff and residents have been very friendly and everyone looks happy. I think staff could be more engaging with activities. They had promised there would be a bus once a week and that has not happened because they do not have a bus driver. She does complain that the food is too hard, so they could serve softer foods. I would definitely recommend them to others looking. Everything is on time such as cleanings and meals. I think it is a well run facility.
Cleanliness
5
Friendliness
5
Meals & Dining
2
Activities
3
Value for Cost
3
Kathleen V - Toured community
Assisted Living
September 16, 2021
5.0
Verified Review
my tour
we toured this community and they were very friendly and answered all of our questions.
anonymous - Toured community
Independent Living
December 5, 2019
4.0
I was impressed. Learned much about services related to transition to Medicaid. Very nice facility.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Independent Living
June 7, 2018
3.0
My mom did not feel comfortable. It was her emotional feel. The uncomfort was because medications are given out during meals. She is still able to handle her medications at this time
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Joanne Saffer - Family/friend
Independent Living
April 4, 2018
3.0
Lovely ...but don’t get ill
The Plaza at Clover Lake is lovely. On the most part the staff is very caring. They need to work on communication within the facility and staff. And if your loved one gets ill they give you very little help. Meaning “Get it together or don’t let the door hit you as you leave. “ My mom was declining and needed a higher level of care So when she went to the hospital for a infection.... They told the hospital caseworker my mom was no longer welcome back Even though they accepted my moms rent check. I asked them to return it, we needed it to help get her in a long term facility ASAP. They said they No. BTW My family was willing to pay for extra help (aids) until a bed opened up in a long term facility. Unfortunately they left us high and dry. My mom really loved it there.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
betty - Family/friend
Independent Living
March 18, 2018
1.5
Aides are great, especially recreation. BUT senior staff are Not supportive, especially considering its $5,000/month. Food quality declined noticeable when head chef left, also most residents have grown obese since entering, as 3 meals of cheap carbs isnt for 80yr old.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous
Independent Living
October 4, 2017
1.5
Verified Review
Not the best Looking
I didn't choose this place due to the appearance the place was very old and dirty. There was rust on the metal there and the roof looked like it was going to fall apart. And I didn't want to place my mother-in-law there. She wouldn't have felt safe here
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous - Family/friend
Independent Living
September 5, 2017
4.0
Verified Review
Seems Content
Mom seems to be doing well here. She has settled in nicely. She does what activities she can due to her dementia. As far as I know, she likes the food I haven't heard any complaints about it. The staff has been friendly and good-natured very professional. The community appears clean and well maintained.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from The Plaza at Clover Lake
September 8, 2017
Thank you for your kind review! At The Plaza at Clover Lake, providing our residents with care in a warm and loving environment is our #1 priority! We will be sure to share your kind words with our dedicated staff!
Claire Muller - Family/friend
Independent Living
March 29, 2017
5.0
Verified Review
Review of Clover Lake
Everyone who is employed at Clover Lake is extremely personable, and helpful. The AIDS are to be commended for their service. I can not say enough about the care at this facility. Sincerely, [Removed]
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Plaza at Clover Lake
May 11, 2017
Thank you so much for your kind words! At The Plaza at Clover Lake we strive to provide our residents with quality care in a warm and loving atmosphere. We will be sure to share your warm words with our staff!
anonymous - Toured community
Independent Living
December 3, 2015
5.0
Verified Review
I rated them all 5's. They provide excellent care and the staff is friendly.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Independent Living
October 6, 2015
4.0
Verified Review
My Mom seems fine and seems to like it
My Mom seems fine and seems to like it. My Mom is very social and she likes the people that work there. Some of the residents are not so friendly, but that cannot be helped. Overall, a good experience so far.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Independent Living
September 29, 2015
0.5
Please don't Send Your Mom There
My Mom was at this facility for a year it was terrible Mom did not have dementia or Alzheimer..... she just was unable to care for herself anymore .........The facility is run not with the residents in mind...you can not take your own meds and have to wait on a very very long line..there is no nurse on duty after five...they call 911 there are no doctors on staff you have to take your loved one to any and all Doctors appointments ......the food is institutional at best and not well balanced.........they are understaffed..........and the staff is not trained in geriatric care.. there is really a hard sell for you to come there...the rooms are very far away from the dining room which is on another floor ...so an elevator is required.......no recreation PLEASE DON'T SEND ANYONE THERE
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
0.5
Activities
1
anonymous - Toured community
Independent Living
May 21, 2015
2.0
Not at all for us! Too controlling. The contact person was not friendly at all. I would never send my Mom to this place. No independence at all. Must show up for ALL meals, even if you don't want to eat or even get up until noon. Not allowed to take your own meds, even if you do not want assistance with them. Meals appeared to be processed and institutional. YUK!
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Independent Living
December 8, 2014
4.5
Verified Review
Seemed like a very nice place, too large for Mom
We toured this community when we were looking into senior living options for our loved ones. Plaza at Clover Lake was a beautiful, up to date, and overall very nice looking community. However I do not think it would have been a great fit for Mom. It is a big place and there just would have been too much walking for her. It also ended up being one of the more expensive options we saw.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Toured community
Independent Living
May 8, 2014
5.0
Verified Review
New home for mom
I loved Plaza at Clover Lake, I even joked with Maureen to saved me a room, in 10 years when we took our tour. The place was clean, they have a gym I observed the residents working out. They also have an old fashion soda shop with music from the 50’s playing in the background. I say other residents reading the paper and you could see how the staff took good care of them. The other thing I liked about Plaza at Clover Lake was that in the end when the money runs out they would take Medicaid. I know that many communities will ask you to move your loved one out when their options are gone. It was explained to me that I could keep mom here and with some private pay along with Medicaid, they would work with us. It was so refreshing to have a community take that approach. Maureen did explain to us that they are still remodeling Plaza at Clover Lake. This place is friendly and beautiful, it sits on top of a mountain and overlooks a lake. I could see my mother enjoying her time here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
A Daughter who wants more value - Family/friend
Independent Living
April 22, 2014
3.5
EH...
Mom there 4+yrs. Since '13, food has really gone downhill. Pretty place. Redone for Assisted Living, value for those who are independent now less. Virus for THREE mths. 1/14 to 4/14 = no rec. gatherings.
Cleanliness
4
Friendliness
3.5
Value for Cost
2
Care Services
3
Activities
3
Nadine G Fletcher - Family/friend
Independent Living
January 31, 2014
4.5
Verified Review
My parents are very happy at the Plaz...
My parents are very happy at the Plaza, my only issue is that they need more aids. Since my parents are paying extra for my mother to get more home care there have been times that the aid does not show up or is late. She is mildly self sufficient with the help of my Dad. But they insist that my Dad not help her so we sometimes have a problem with .
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Son - Family/friend
Independent Living
December 11, 2013
5.0
Verified Review
They were a reasonable value. They do...
They were a reasonable value. They do work towards Medicaid with out a spend down first which is nice. They do have a lot of activities but they could have a little more. My dad is pretty particular and I haven't had any complaints from him.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
A Place For Mom Customer - Toured community
Independent Living
November 30, 2013
5.0
Verified Review
Lovely facility, great staf...
Lovely facility, great staff very warm and informing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Independent Living
October 30, 2013
3.0
Verified Review
Pretty nice facility. Like...
Pretty nice facility. Liked the central arrangement with the resident halls extending from there. Price was about $1K higher per month than APlaceForMom had, plus $1-2K additional for care. Has fairly recently become an assisted living facility after being independent living so they are not quite up to speed with things. No nursing on site which is a concern.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-20 out of 22 reviews

Amenities
at The Plaza at Clover Lake

Healthcare Services

  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Room Service
  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Restaurant Style Dining
  • International Cuisine
  • Guest Meals

Room Amenities

  • Handicap Accessible
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Common areas

  • Meeting Room
  • Library
  • Central Fireplace
  • Indoor Common Areas
  • TV Lounge
  • Computer or Media Center
  • Outside Patio
  • Butterfly garden / Hummingbird garden
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas

Recreational areas

  • Game Room
  • Piano or Organ
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Billiards Lounge
  • Fitness Center

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Activities On-site
  • Live Dance or Theater Performances
  • Book Club
  • Educational Speakers / Life Long Learning
  • Cards / Pinochle Club
  • Tai Chi
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Other Religious Services
  • Wine Tasting
  • Devotional Activities Offsite
  • Holiday Parties
  • Catholic Services
  • Wii Bowling
  • Birthday Parties
  • Bible Study Group
  • Art Classes
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Current Events Club
  • Dances
  • Resident Band or Musicians
  • Walking Club
  • Stretching Classes
  • Day Trips and Outings
  • Happy Hour
  • Men's Club
  • Live Well Programs
  • BBQs or Picnics

Neighborhoods
around The Plaza at Clover Lake

See what the neighborhood has to offer and what’s nearby:
The Plaza at Clover Lake in google map

Frequently Asked Questions
about The Plaza at Clover Lake

The Plaza at Clover Lake offers Studio, 1 Bedroom and Semi-Private. Learn more.

Call (845) 878-4111 to reach a resident at The Plaza at Clover Lake.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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