The Palms at O'Neil

1 Glenshire Lane, McKeesport, PA 15132

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About the community

The Palms at O’Neil is a community passionate about caring for residents — the way we wish our family to be cared for. As a family owned and operated assisted living community, we’re dedicated to treating residents and staff alike as loved ones, promoting a warm familial atmosphere.

Finding an assisted living community with quality living spaces, staff, and amenities can be a challenge, we understand. It is our continuous duty to help ensure that we compassionately meet the needs of every resident in a safe, dignified, and responsible manner. With our highly trained staff and comfortable living, residents and their families are enabled with peace of mind that they’re always in caring hands.

Located in McKeesport, Pennsylvania, residents and guests have the opportunity to enjoy all the local attractions our charming city has to offer like gorgeous flowers at Renziehausen Park Rose Garden, live shows at McKeesport Little Theater, and so much more! We also maintain resident and family-friendly amenities on-site that everyone can enjoy.

Community Amenities and Services

We make it our goal to cultivate an environment where smiles, comfort, and freedom naturally occur every day. We do so with our focus on providing the best assisted living care...

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Senior Housing Types

Assisted living

Pricing at The Palms at O'Neil

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
Ask an A Place for Mom advisor at no cost.

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(877) 345-1716

Meals & Dining

Meals provided
Guest meals
Restaurant style dining
Low / no sodium

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Air conditioned

Community Amenities

Transportation & parking

Resident parking available
Transportation at cost
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Indoor atrium
Barber shop

Services

Housekeeping
Beautician
Laundry service / drycleaning

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Piano or organ
Raised garden beds

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Catholic services

Reviews

3.6

(23 reviews)

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Cleanliness

3.8

Care services

3.8

Staff

No data collected

Meals & dining

No data collected

Activities

3.7

Value for cost

3.8

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1-10 of 23 reviews

4.0
June 24, 2020
Anonymous - Loved one of resident/client
Verified Review
The Palms At O'neil

I thought they worked diligently to keep the community well maintained. The staff were very accommodating with our parent's needs. They made an effort to give them access to things like transportation to and from doctor's appointments and were very cooperative with their needs. Just about everyone in the home had some sort of special accommodations and the staff were very accommodating and on top of their individual care needs. They were particularly good about my mother's special medications and even when her prescriptions changed, they were very on top of it. In terms of activities, they did have a transport bus meant for taking the residents on off-community trips, however the bus was broken down much of the time. We were very comfortable with this community having both parents here and were very pleased with them. The only drawback or thing that I think they could possibly improve on is that the food was not very good and was not homemade. Overall, I would definitely recommend The Palms At O'neil to other's.


3.5
February 27, 2020
Maureen - Loved one of resident/client
Verified Review
Satisfied and happy

My mother in-law has only been here for 6 weeks and it is taking time for her to adjust to her new surrounding. So far we are happy with the Palms, the care takers are friendly and she has seemed to make friends with the others.


1.0
October 23, 2019
Debby - Loved one of resident/client
Horrible

I worked there an don't let the appearance fool you. Never enough workers. Workers get more food than the residents. Owners are very nasty an never there. Cold in the summer an winter. It's personal care but people are on lifts and should be in other facilities. Beds are rarely changed. Find a better place for your love ones


5.0
April 5, 2019
Eileen Patterson - Loved one of resident/client
Almost like being on vacation!

The team is very kind and caring as well as the Managers. They treat the residents like they are family. Instant connection with There is a bond between the residents and staff. It is a beautiful atmosphere with a lot of laughter. The building is clean and always decorated nicely for the various holidays. I would definitely recommend The Palms


5.0
January 17, 2019
J & M S. - Loved one of resident/client
Best for the Bucks!

I have found this community to be the best in the area for the pricing. Being family-owned, they are very involved. It is decorated nicely for each season. In any place you are going to have those workers who are new to the industry and learning, however I see that they are monitored by the floor's med techs who follow up on the care. I can take any question that I have to the desk for help and it is addressed. The administrators also give their personal cell numbers if there is an issue. Truly hands on owners and staff.


5.0
July 27, 2018
Anonymous - Industry reviewer
Great Place!

Beautifully renovated Outdoor area & Pavilion. Attended a wonderful Grand Re-Opening Party for the the Pavilion and it was very nice! Entertainment all day long & free lunch! The staff was exceptionally attentive to residents and visitors alike. Took a tour and I would recommend The Palms to anyone! Great service with reasonable pricing!


5.0
September 15, 2016
Anonymous - Loved one of resident/client
Verified Review
A Success Story

My relative left home "kicking and screaming." She didn't want to leave, but it was time. It took under three weeks for her to acclimate and call The Palms her new home. She is now thriving thanks to the wonderful care, patient and kind staff, and an understanding staff and administration.


1.0
July 19, 2016
Ann Flynn - Loved one of resident/client
Please pick somewhere else to place your loved ones!

I have given this facility one star because the system forces you to pick at least one. This facility is unsafe! There are not enough aids per patients; doctor (72 yrs old) rounds once a week unless something else holds him up. One nurse there on a limited basis (couple of days a week, couple of hours) for all residents. Our loved one was admitted on a Tuesday and was still in the same clothes on Sunday. Slept in them and lived in them each day. He was not showered or shaved for those six days. When we spoke with someone, they said he was not on their schedule yet as he was new. He had been there six days already. If we had not spoken up, I don't know when he would have been placed on a showering schedule (twice a week is when the residents are showered). We were told he was now on the schedule and they assured us he would get a shower and shave that day. He did but only because we took it upon ourselves to do so. They tell you they check on the residents every two hours but when we were there, the aids that had showed up to work were responsible for 25+ residents. Residents are moved to the cafeteria no later than 15 minutes before meal time is supposed to be served. We waited an hour with 40+ residents seated at the tables doing nothing but waiting for their meal. An hour! Our loved one was still sitting in the lobby where he had been left after breakfast until time to escort him in to the cafeteria for lunch - several hours. Unacceptable and unsafe. I am sure there were many violations for the ratio of staff to residents and level of care. If there had been a fire or other disaster, the staff would not have been sufficient to evacuate residents safely. Even though the facility was extremely understaffed, I did not see the manager working to assist any of her staff or the residents while we were there.


4.0
January 26, 2016
Anonymous - Loved one of resident/client
Verified Review
exercise classes and different crafts

Great facility. They offer different activities such as exercise classes and different crafts. The staff is doing a great job here. Their very friendly and caring for the residents. The rooms are very clean and the food is good.


4.0
November 5, 2015
Anonymous - Loved one of resident/client
Verified Review
raves about how great it is there

The Palm at O'Neil is going well. She really likes it there. They do an excellent job. She raves about how great it is there. They keep the residents busy. There are crafts, excursions, exercise classes. People come in with their dogs and the residents really enjoy that. She is adjusting really well. It's very is a very bright and colorful place. The staff is very cheery there. The value will be better if we get VA assistance. Overall I am very pleased.


Frequently asked questions about The Palms at O'Neil

The Palms at O'Neil offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

The Palms at O'Neil has received an average review rating of 3.61 based on 10 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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