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The Heritage at Twin Creeks

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920 Stockton Dr, Allen, TX 75013

8.6
Review score
64 reviews
Add review
8.6
Review score
64 reviews
5 star
60%
4 star
19%
3 star
5%
2 star
5%
1 star
11%
See all reviews
7.0
Review score
216 reviews
7 facilities
For pricing & availability:
(866) 374-4058
Best of Senior Living All Star
The Heritage at Twin Creeks
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The Heritage at Twin Creeks
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anonymous
-
Family/friend
5.0
friendly staff
Right away we really liked the quality of the facility and everything they have to offer, but our biggest frustration and complaint would be with their billing and accounting process to the point where we would move our loved one out.

About the facility
The Heritage at Twin Creeks

Recognized as the best location in town, Allen's premier assisted living and memory care community specializes in a holistic approach to wellness, including individual resident customization of our proprietary Seven Dimensions of Wellness. A resident thrives when they feel connected and engaged with daily life, and our care program is designed to make each resident a true partner in their own service and care plan as well as their decision making process throughout the day. Our Concierge Medicine program offers full spectrum physician visits in the comfort of a resident's own apartment, including lab work, mobile imaging, and some specialty referrals without having to leave our community. Come learn about the Surpass One Week University, where current or future residents can enroll in continuing education learning classes onsite, taught by academic professionals. More than anything, however, is our commitment to excellence in services, compassion in each interaction, integrity in our daily actions, and a spirit of positive engagement. Available seven days per week to receive appointments and discuss the best fit for you! BBB Member, proud supporter of the Alzheimer's Association. Located on the northwest corner of Central Expressway and Exchange Parkway, across the street from Texas Presbyterian Hospital.

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Heritage at Twin Creeks

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Heritage at Twin Creeks

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The Heritage at Twin Creeks
The Heritage at Twin Creeks

920 Stockton Dr, Allen, TX 75013

Avalon Memory Care - Allen community exterior
Avalon Memory Care - Allen

750 N Greenville Ave, Allen, TX 75002

Vitality Court Texas Star outdoor common area
Vitality Court Texas Star

650 South Greenville Ave, Allen, TX 75002

Grand Brook Memory Care of Allen at Twin Creeks outdoor common area
Grand Brook Memory Care of Allen at Twin Creeks

965 Junction Drive, Allen, TX 75013

8.6
Review score
64 reviews
8.6
Review score
64 reviews
5 star
60%
4 star
19%
3 star
5%
2 star
5%
1 star
11%
8.9
Review score
3 reviews
8.9
Review score
3 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
8.7
Review score
27 reviews
8.7
Review score
27 reviews
5 star
52%
4 star
33%
3 star
11%
2 star
4%
1 star
0%
8.0
Review score
3 reviews
8.0
Review score
3 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Amenities
at The Heritage at Twin Creeks

Healthcare Services

  • Memory Care
  • Medication Management
  • Incontinence Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Room Service
  • International Cuisine
  • Special Dining Programs
  • Low / No Sodium
  • No Sugar
  • Restaurant Style Dining
  • Guest Meals
  • Meals Provided
  • Vegetarian
  • Anytime Dining

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Library
  • TV Lounge
  • Outside Patio
  • Outdoor Common Areas
  • Computer or Media Center
  • Beauty Salon
  • Central Fireplace
  • Meeting Room

Recreational areas

  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Game Room
  • Piano or Organ

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Reminiscence Programs
  • Art Classes
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Intergenerational Programs
  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Happy Hour
  • Day Trips and Outings
  • Catholic Services
  • Sensory-based Programs
  • Devotional Activities Offsite
  • Forever Fit
  • Live Dance or Theater Performances
  • Activities On-site
  • Dances
  • Holiday Parties
  • Community Service Programs
  • Trivia Games
  • Karaoke
  • Educational Speakers / Life Long Learning
  • Live Musical Performances
  • Birthday Parties
  • Activities Off-site
  • Protestant Services
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Wine Tasting
  • Cooking Classes
  • Tai Chi

Reviews

for The Heritage at Twin Creeks

8.6Review score64 reviews
8.6
Review score
64 reviews
5 star
60%
4 star
19%
3 star
5%
2 star
5%
1 star
11%
Ally Senior Living
6.9
Review score215 reviews7 communities
Write a review
A Place for Mom has scored The Heritage at Twin Creeks with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Heritage at Twin Creeks has 64 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
3.7
Friendliness
3.8
Care Services
3.6
Staff
4.7
Meals & Dining
4.7
Activities
4.1
Value for Cost
3.6
A Place for Mom has scored The Heritage at Twin Creeks with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Heritage at Twin Creeks has 64 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Ally Senior Living
6.9
Review score215 reviews7 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 64 reviews
Anonymous - Toured community
Memory Care
January 20, 2023
5.0
Verified Review
I toured this facility and it was very nice! Everyone was friendly and things were very clean. However, their communication about availability was not good. I put a deposit down on an available room (they said it was fully refundable). The room ended up becoming not available and I'm still trying to get my deposit back.
Response from The Heritage at Twin Creeks
March 5, 2024
Thank you so much for taking the time to leave a 5-star review for The Heritage at Twin Creeks! We're thrilled you found our facility to be clean and friendly during your tour. However, we sincerely apologize for the miscommunication regarding room availability and the delay in returning your deposit. We understand how frustrating and concerning this experience must have been for you. We are committed to accurate and transparent communication and are taking steps to ensure similar situations do not happen again. Thank you again for your feedback. We appreciate your understanding and look forward to the opportunity to serve you in the future. Sincerely, The Heritage at Twin Creeks Team
anonymous - Family/friend
Assisted Living
October 6, 2022
5.0
Verified Review
friendly staff
Right away we really liked the quality of the facility and everything they have to offer, but our biggest frustration and complaint would be with their billing and accounting process to the point where we would move our loved one out.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Memory Care
June 27, 2022
3.0
Verified Review
My Tour Experience at The Heritage at Twin Creeks
Good community, was worried about the review I read.
anonymous - Toured community
Assisted Living
June 9, 2022
5.0
Verified Review
Tour experience
The Heritage at Twin Creeks is a very nice facility. We found that there were not as many residents out and about and it did not seem as active as another we were looking at. There are also no washer and dryer in the apartments.
BS - Family/friend
Assisted Living
May 25, 2022
4.0
Verified Review
Would Recommend - The Staff Was Wonderful
The Heritage at Twin Creeks was a good facility. We weren't there for long, but they were very accommodating and addressed any issues we may have had. The staff is very friendly and very helpful. And they will go out of their way to make people feel comfortable.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
April 19, 2022
5.0
Verified Review
Very warm and welcoming and involved
We have had a good experience so far, our loved one really seems to be doing very well here. We chose The Heritage because of all the activities they offer. On Tuesday's they have grocery days, on Friday's they go out to lunch at different spots. They have different outings all throughout the weeks. The staff are very accommodating and if our loved one is really needed to go to the store one day, they will take her there. We appreciate that they go get our loved one for activities since sometimes she may forget. They are very communicative with our family and send us pictures all the time. Our loved one also says the food is great.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Loraine - Family/friend
Assisted Living
March 21, 2022
5.0
Verified Review
A Comfort Level Knowing My Loved One is Here
I believe this is one of the best communities in the area. One of the reasons I picked this place is that the residents were talking, laughing, and enjoying themselves. The staff are great to work with. Anything the family needs they are willing to assist the family and residents. There is an hourly listing of activities for the residents to choose from. There are some activities that the residents will sign up for and others they can just show up for. The memory care activities are able to keep the residents actively engaged. There is a monthly family night, and there is a newsletter sent to family. There is transportation for the residents to use for field trips.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Katherine R - Resident/client
Assisted Living
March 15, 2022
5.0
I have been here since [date removed]. The people that work here knew my name from day one. Everywhere you look going down the hallway you see interesting things to look at. Everything is always very clean. I have been on the bus many times and everything is very busy. My son wanted me to come. He has lived for 50 years nearby.
Anthony A - Industry reviewer
Assisted Living
March 15, 2022
5.0
The Heritage at Twin Creeks is a great place for seniors. The staff goes above and beyond in ensuring the comfort and respect that the residents deserve. The building is always clean and there is a lot of activities for residents to engage in. I will 100% recommend this place.
anonymous - Industry reviewer
Assisted Living
March 15, 2022
5.0
Amazing staff, always helpful with smiles on their faces. Facility is always clean.
anonymous - Resident/client
Assisted Living
March 15, 2022
4.0
As good as it gets. All of the staff are very accommodating and interested the welfare of those who reside here.
C J - Family/friend
Assisted Living
March 15, 2022
4.0
Charlotte P - Industry reviewer
Assisted Living
March 15, 2022
5.0
Great place to place your loved ones. Offers great care and activities. Friendly atmosphere.
anonymous - Industry reviewer
Assisted Living
March 15, 2022
5.0
Such a beautiful place for these residents! They are well cared for and live happily.
Winnoa R - Resident/client
Assisted Living
March 15, 2022
5.0
I like the activities and the caregivers. I would tell people to live here. Enjoy the people here.
Rose W - Industry reviewer
Assisted Living
March 15, 2022
5.0
I have been here long now working as a caregiver stayed with residents and my other staff. Worked together and Heritage is role model to me. I wish to stay long and communicate with more and welcome all. Thank you
Kaycee C - Toured community
Assisted Living
March 15, 2022
5.0
Great staff with fun activities always scheduled. Great care of residents and always a clean facility. Highly recommend for any loved ones.
Jackie G - Resident/client
Assisted Living
March 15, 2022
4.0
Everyone is friendly. She is very comfortable. I like the live music. The community is clean. Spotless/paint colors are great.
Lee M - Resident/client
Assisted Living
March 15, 2022
5.0
I've enjoyed being here and have made good friends here. The staff takes really good care of me. I feel like they take time for us and make sure we are always in good shape. Thanks for the good care. Also the staff always keeps everything clean and takes care of us.
Shaun B - Industry reviewer
Assisted Living
March 15, 2022
5.0
Nice place to work
Viewing 1-20 out of 64 reviews

Neighborhoods
around The Heritage at Twin Creeks

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Frequently Asked Questions
about The Heritage at Twin Creeks

The Heritage at Twin Creeks offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Heritage at Twin Creeks 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (214) 509-9005 to reach a resident at The Heritage at Twin Creeks.

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To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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