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The Hearth at Greenpoint

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150 Old Liverpool Rd, Liverpool, NY 13088

For pricing & availability:
(866) 374-4058
8.7
Review score
44 reviews
Add review
8.7
Review score
44 reviews
5 star
49%
4 star
30%
3 star
9%
2 star
5%
1 star
7%
See all reviews
8.7
Review score
688 reviews
22 facilities
The Hearth at Greenpoint
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The Hearth at Greenpoint
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55 Floor plans available
The Hearth at Greenpoint in google map

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Steve Sabella
-
Child of resident/client
5.0
Caring people
Everyone at Greenpoint has been very welcoming and helpful to Mom in this transition. With the recent passing of my father they have all been there supporting and understanding. Also, with a recent purchase of Greenpoint. There have been some transitional issues, but the staff has been ver

About the facility
The Hearth at Greenpoint

The Hearth at Greenpoint offers independent and assisted living to seniors in Liverpool, New York, and the surrounding areas. Spacious, well-lit common areas, intimate seating by the fireplace, and well-manicured courtyards create an inviting atmosphere. You’ll feel welcomed by the staff and caregivers at this pet-friendly community.

Onondaga Lake Park provides breathtaking views and a variety of activities — fishing, boating, biking, and more! For entertainment, you can enjoy a local performance at The Landmark Theater. Those interested in art and culture will delight in the Everson Museum of Art. You’ll also find plenty of other local areas to interest you with golf courses, shopping, and dining — all just minutes away.

Community Amenities and Services

This vibrant community strives to offer a variety of activities to suit the interests of the community members. Walking clubs, dancing, chair yoga, and other physical activities are offered through the community’s Move More program. You can also look forward to intellectually stimulating conversations on a variety of topics, like science or politics, and challenging activities including trivia and puzzles. You can also make your own fun — check out a book from the library or watch a classic film in the theater...

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Senior living options offered

Assisted Living

Independent Living

Pricing
for The Hearth at Greenpoint

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Hearth at Greenpoint

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The Hearth at Greenpoint
The Hearth at Greenpoint

150 Old Liverpool Rd, Liverpool, NY 13088

Keepsake Village outdoor common area
Keepsake Village

138 Old Liverpool Rd, Liverpool, NY 13088

Park Terrace at Radisson
Park Terrace at Radisson

2981 Town Center Rd E, Baldwinsville, NY 13027

Brookdale Liverpool
Brookdale Liverpool

4055 Long Branch Road, Liverpool, NY 13090

8.7
Review score
44 reviews
8.7
Review score
44 reviews
5 star
49%
4 star
30%
3 star
9%
2 star
5%
1 star
7%
9.3
Review score
31 reviews
9.3
Review score
31 reviews
5 star
64%
4 star
16%
3 star
10%
2 star
10%
1 star
0%
9.1
Review score
19 reviews
9.1
Review score
19 reviews
5 star
42%
4 star
48%
3 star
5%
2 star
5%
1 star
0%
9.0
Review score
50 reviews
9.0
Review score
50 reviews
5 star
50%
4 star
32%
3 star
6%
2 star
6%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at The Hearth at Greenpoint

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • International Cuisine
  • Guest Meals
  • Vegan
  • Low / No Sodium
  • No Sugar
  • Meals Provided
  • Professional Chef
  • Gluten-free
  • Vegetarian
  • Restaurant Style Dining
  • Room Service

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Garden View
  • Kitchenette
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Ground Floor Units
  • Air Conditioned
  • Full kitchen

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Beauty Salon
  • Barber Shop
  • TV Lounge
  • Central Fireplace
  • Outside Patio
  • Library
  • Meeting Room
  • Outdoor Common Areas
  • Indoor Common Areas

Recreational areas

  • Piano or Organ
  • Fitness Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Arts and Crafts Center
  • Game Room
  • Golf Course or Putting Green

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Walking Club
  • Intergenerational Programs
  • BBQs or Picnics
  • Cooking Classes
  • Trivia Games
  • Holiday Parties
  • Art Classes
  • Community Service Organizations
  • Dances
  • Christian Services
  • Live Musical Performances
  • Book Club
  • Community Service Programs
  • Tai Chi
  • Stretching Classes
  • Gardening Club
  • Cooking Club
  • Wii Bowling
  • Happy Hour
  • Brain fitness / Dakim
  • Live Dance or Theater Performances
  • Other Religious Services
  • Protestant Services
  • Pet-focused Programs
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Live Well Programs
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Catholic Services
  • Activities On-site
  • Devotional Activities Offsite
  • Choir / Singing Club
  • Visiting Chaplain or Priest
  • Wine Tasting
  • Current Events Club
  • Men's Club
  • Birthday Parties
  • Bible Study Group
  • Karaoke
  • Quilting or Sewing Club

Reviews

for The Hearth at Greenpoint

8.7Review score44 reviews
8.7
Review score
44 reviews
5 star
49%
4 star
30%
3 star
9%
2 star
5%
1 star
7%
Viva Senior Living
8.7
Review score688 reviews22 communities
Write a review
A Place for Mom has scored The Hearth at Greenpoint with 8.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Hearth at Greenpoint has 44 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.0
Staff
4.4
Meals & Dining
4.5
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored The Hearth at Greenpoint with 8.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Hearth at Greenpoint has 44 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Viva Senior Living
8.7
Review score688 reviews22 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 44 reviews
Steve Sabella - Family/friend
Independent Living
June 14, 2025
5.0
Caring people
Everyone at Greenpoint has been very welcoming and helpful to Mom in this transition. With the recent passing of my father they have all been there supporting and understanding. Also, with a recent purchase of Greenpoint. There have been some transitional issues, but the staff has been very upfront with notifications of different things such as phone lines, repairs, etc
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
BD - Family/friend
Assisted Living
June 9, 2025
5.0
Verified Review
Life in Assisted Living
[name removed] was great getting us in there getting the paperwork done helping to move things along. [name removed] was also great. The kitchen staff was fantastic. They were very friendly with my mom had patience with her when she couldn't hear the place was clean and neat. The only downside for my mom was it was really big.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 4, 2025
3.0
Verified Review
Recently bought by Viva. Price increases. We are researching other facilities. Poor staff to resident ratios. I would recommend this facility for residents not requiring a high level of assistance.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
3
Denise - Family/friend
Assisted Living
December 18, 2024
4.0
Verified Review
Hearth at Greenpoint
My loved one was only at The Hearth at Greenpoint for 3 days before she fell and broke her foot. She had to go for PT. I simply cannot say enough about the food that they served back then. Fantastic homemade soups, etc. If families are dealing with seniors that don't eat well, I believe Greenpoint's meals would entice them to eat. But remember, my experience is 2-3 years ago.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
5
Value for Cost
4
Mary - Family/friend
Assisted Living
November 5, 2024
4.0
A place where residents are repeated and well cared for.
The staff and aides are friendly and respectful. The meals are very good and the dining services are well organized. I am very happy about the prompt delivery of medications. I suggest better communication with caregivers.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Jim M - Resident/client
Independent Living
October 3, 2024
4.0
My Green Point Experience
I have been at Green Point for a month. So far it has been a very good experience. The food is good and the people are very helpful and friendly. There's many activities available. I have not joined in yet, I'm still getting settled, but will soon. I still drive so I have not taken advantage of the transport service, but others speak highly of them.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 1, 2024
5.0
Verified Review
Highly recommend
They are very caring at The Hearth at Greenpoint. It is a great place to have a oved one. I would highly recommend it to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Karen P - Family/friend
Assisted Living
July 15, 2024
5.0
Verified Review
Mom loves it
Mom absolutely loves it there and we do too! The staff is always pleasant and helpful. You feel very welcomed when you visit. They just love Mom, they have her on committees for welcoming new comers and taking complaints from other residents. She attends meetings with the staff and gives them any complaints so they can make adjustments. She is even on a food committee Letting facility now likes and dislikes. They aim to please.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
May 17, 2024
4.0
Verified Review
My families experience
Very friendly. Over the past year had a floor from the sprinkler that caused quite a mess overall very pleased. The front desk has 1 employee that is outstanding and extremely helpful. I am still questioning some of this. Hearing some stories from my dad about some uncomfortable situations. No complaints about the meals and dining except when shut down due to outbreak of Covid or norovirus. It sounds like activities are well planned but my dad does not participate in most of them. Hard stop compare but there was a price increase last year and there is another one coming. I know everything is going up so not overly concerned
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 16, 2023
3.0
Verified Review
Review for The Hearth at Greenpoint
Some of the staff were great but they were often understaffed, so a three. The residents were friendly once you reached out and got to know them but it's a big place and if you're a little shy, you'll feel lonely. Sometimes the meals were good, other times they took forever or forgot people or weren't very good. The activity people kept changing so things were not always as planned. Extra care needs monitoring, not enough repeating staff to understand resident preferences.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
James Mattis - Family/friend
Assisted Living
July 6, 2023
2.0
Great staff, horrible administration
The hands-on working staff was excellent. However, the administration is horrible. When my mom was getting released from rehab from a fall, she could no longer walk such that she required full mobility assistance- which Greenpoint is not licensed to provide. When I told them I was moving mom to [removed] (which is licensed for mobility assist) the Director got aggressive and upset. Since then Greenpoint has refused to provide any followup data to our Long Term Care insurance company such that we cannot process the claim. The vengeful Diretor is taking money out of our pocket. Very disappointed.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
1
Meals & Dining
3
Activities
3
Value for Cost
1
Response from The Hearth at Greenpoint
July 26, 2023
Hi James - First, I'm sorry to hear you had a negative experience at The Hearth at Greenpoint. We never want to keep a resident beyond our retention standards, for their own safety. I've shared your feedback with our Regional Vice President of Operations for further review.
Kathleen P - Family/friend
Assisted Living
June 9, 2023
5.0
Verified Review
Just what we were looking for
What sticks out most about The Hearth at Greenpoint is the consistent staff and care. They offer different floor plans and levels of care. We looked at almost every facility in the area. The Hearth at Greenpoint was the only one with a two bedroom apt and full kitchen, plus located near family. Also offered enhanced assisted living at a reasonable cost.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Hearth at Greenpoint
July 26, 2023
Thank you so much for leaving a review, Kathleen! We appreciate you taking the time to share some kind words about The Hearth at Greenpoint. Thanks again!
Jeff F - Toured community
Assisted Living
March 30, 2023
1.0
Disappointed
I would think twice about moving your loveone to this place. The place is old and bathrooms are not handicap or up update to elderly residents. Further more make sure you read contract before you sign.
Cleanliness
1
Friendliness
1
Joseph M - Family/friend
Assisted Living
January 18, 2023
5.0
Verified Review
Highly recommend
What sticks out the most to me about The Hearth at Greenpoint would be the very caring staff members. I would highly recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Hearth at Greenpoint
February 2, 2023
Hi Joseph! We're so glad to hear your loved one is having a positive experience at The Hearth! Thank you for taking time to leave a review, and thank you for the kind words!
KP - Family/friend
Assisted Living
November 1, 2022
4.0
Verified Review
They Were There For You In a Very Tough Time
This is a great place for my loved one to go to. They are very friendly and accommodating, and the staff keep a great eye on my loved one without my loved one knowing. The staff communication is pretty good with the family. There is an aide shortage here like other communities in the area. There are three meals a day served a day and there are choices for them to choose from. It feels like going to a restaurant to eat meals.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from The Hearth at Greenpoint
November 3, 2022
Thank you so much for taking the time to leave a review! The Hearth at Greenpoint team works very hard and appreciates your kind words. Sincerely - Katie, VP of Marketing & Communications
Anonymous - Toured community
Assisted Living
September 6, 2022
5.0
Verified Review
Review for The Hearth at Greenpoint
They had an exercise group, and the price is the same as other places but they offered less care, that was needed for my loved one.
Anonymous - Family/friend
Assisted Living
August 25, 2022
5.0
Verified Review
Very clean and friendly facility. Only place in the area with two bedroom suites. The staff really cares about each resident.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Leslie - Family/friend
Assisted Living
July 29, 2022
4.0
Verified Review
Many Positives, But Not Perfect
Residents' apartments are larger than in other assisted living places in the area. They are able to prepare themselves meals in their apartments when they prefer. The staff is helpful and kind. While there are many activities offered, few appeal to my father, who is younger than most other residents and able to be more active.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
5
Response from The Hearth at Greenpoint
August 3, 2022
Hi Leslie! Thank you for taking the time to leave a review. The Greenpoint team is working to reinvigorate their activity offerings, and your feedback is very helpful. - Katie, VP of Marketing & Communications
Anonymous - Family/friend
Assisted Living
July 29, 2022
4.0
Verified Review
I Think This Was A Wonderful Community
I didn't see any residents or staff come in to welcome my loved one into the community after the first day. I feel this might have contributed to my loved one not enjoying the community. I feel that it might be beneficial for the community to have a welcome committee for the first week to make the adjustment easier on the new residents. The staff and residents were very friendly when meeting them. The food was really good.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
D B - Family/friend
Assisted Living
June 22, 2022
5.0
Verified Review
We really weren't there long enough to give you great feedback. The food during the 3 days my loved one was there was fabulous!!!!! Unfortunately my loved one was needing a good deal of help as a result of their stroke. We were hoping for a little more assistance in the first few weeks and that was not the case in the 3 days. Not that care services weren't adequate under normal circumstances but we were promised more during initial days. The only negative was the procedure for getting help - you had to call the desk and ask. In our case my loved one wasn't communicating well and couldn't dial the phone so they had to wait for someone to just happen in.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
4
Meals & Dining
5
Value for Cost
4
Viewing 1-20 out of 44 reviews

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around The Hearth at Greenpoint

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about The Hearth at Greenpoint

The Hearth at Greenpoint offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Hearth at Greenpoint 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (315) 453-7911 to reach a resident at The Hearth at Greenpoint.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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