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The Fountains at Washington House

5100 Fillmore Ave, Alexandria, VA 22311

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The Fountains at Washington House community exterior
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Veronica - Loved one of resident/client
5.0

We are pleased and mom is happy. The value for what we need for my mother's expectations are being met. We are sorry the rehabilitation services will be going and [name removed] left, but we are pleased with the staff like [name removed] and [name removed]-front desk [name removed]-housekeeping [name removed]-Activities Director I also forgot to add [name removed] in Maintenance/Housekeeping I should add Maintenance staff are all wonderful along with [name removed].... Read more

Read all reviews

About the facility The Fountains at Washington House

The Fountains at Washington House in Alexandria, Virginia is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Fountains at Washington House is a community within Watermark Retirement Communities properties. See all Watermark Retirement Communities communities.

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Amenities at The Fountains at Washington House

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Beauty Salon

Recreational areas

Arts and Crafts Center
Ballroom
Billiards Lounge
Fitness Center

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available

Languages spoken

Filipino
French
Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

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Reviews

for The Fountains at Washington House
4.0(66 reviews)
Write a Review

Cleanliness

4.3

Friendliness

4.3

Meals & Dining

3.8

Care Services

4.1

Activities

4.0

Staff

4.7

Value for Cost

4.0

Overall Experience
28
25
9
0
4
Date Submitted
1
3
8
Reviewer
2
33
30
0
Care Received
3
0
1-20 of 66 reviews
Sort by

5.0
Veronica - Loved one of resident/client
Assisted Living
September 16, 2022
Verified Review

We are pleased and mom is happy. The value for what we need for my mother's expectations are being met. We are sorry the rehabilitation services will be going and [name removed] left, but we are pleased with the staff like [name removed] and [name removed]-front desk [name removed]-housekeeping [name removed]-Activities Director I also forgot to add [name removed] in Maintenance/Housekeeping I should add Maintenance staff are all wonderful along with [name removed].

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Fountains at Washington House

September 26, 2022

Dear Veronica, Thank you for taking the time to leave us a 5-star review! We appreciate your feedback and will share with the team.


4.5
Aobrien1 - Loved one of resident/client
Independent Living
January 25, 2022
Verified Review
Very Friendly Community

I would highly recommend the community to others for their loved ones. My loved one likes it here. The food is enjoyed by them. The community is small enough for my loved one to make friends quickly.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4.5

Activities

No data collected

Staff

5

Value for Cost

5

Response from The Fountains at Washington House

September 26, 2022

Thank you for the high rating! We take pride in what we do and glad it shows. We are also delighted to hear that your loved ones are enjoying the food and overall experience with us. Thanks again!


5.0
anonymous - Toured community
Assisted Living
December 8, 2021
Verified Review
Community Tour

I thought The Fountains at Washington House was lovely. The sales person was lovely. The facility was lovely. Unfortunate the level of care my mother needed they couldn't’ provide. But it was a beautiful place.


3.0
anonymous - Toured community
Independent Living
October 19, 2021
Verified Review
Tour with The Fountains

It seemed like the residents here needed more care and I was looking for a place more independent. Their meal plan also includes 3 meals a day and that is not something I wanted.


3.0
anonymous - Resident/client
Independent Living
October 11, 2021
Verified Review
My review of The Fountains at Washington House

The community can really work to improve on the dining hall meals, the food right now is sub par.

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

No data collected

Activities

3

Staff

4

Value for Cost

2


5.0
anonymous - Toured community
Assisted Living
July 23, 2021

This is a very large and nice facility. Very clean and welcoming. All the residents seemed very happy and content. The Director of Sales, [name removed], was very knowledgeable and professional. She took the time to answer all of my questions and explained the CCRC structure to me in detailed. It relieved a lot of anxieties about this next phase of my life. I was shown a 1 BR and a !BR deluxe and was pleasantly surprise about their sizes. I think I could have been happy in either one but they were over my budget.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Independent Living
June 17, 2021
Verified Review
I would recommend

We chose The Fountains at Washington House because I got recommendations from some other people who had good experience and when I went to tour I liked what I saw. The apartment sizes here are adequate for the needs. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

5


5.0
BW - Loved one of resident/client
Independent Living
February 22, 2021
Verified Review
my review

The community has a lot of resources and the staff is very attentive. My loved one says that she thinks the food is very good and they offer a good variety. I would recommend this community to others

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected


5.0
Ian - Loved one of resident/client
Independent Living
September 30, 2020
Verified Review
Highly Recommended and A Home Away From Home

I would tell my friends that they treat everyone with respect and they are very understanding. The rooms are the best in the area and they are like your own apartment. The rooms include a living room, bedroom, and your own bathroom. The price is great and comparable to other communities in the area. The service is very nice and the community is in an older building.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Fountains at Washington House

October 5, 2020

Thanks for sharing. Our associates are committed to going above and beyond and we're glad it shows. And while the building isn't new but we do keep it clean as a whistle and it does have a special charm! Please let us know if there is anything else we can do for you.


4.0
anonymous - Loved one of resident/client
Independent Living
August 17, 2020
Verified Review
Good Place

The reason I picked this place is because my husband had been at this community, for rehab. They had all private rooms. My experience was good. No place is perfect, I was there every day. I'm not sure if it would be as good, if I wasn't there every day. They stopped me from coming to visit early on due to COVID. They made sure there were no visitors, it was awful but understandable due to the virus. They did this because of the good of the patients. I am able to understand why they did it. If we should have anymore pandemics, make sure that patients are able to come to the window for a visit. This is a first time a pandemic has happened in our lifetime. A friend had a significant other at another community and they found a way to allow visits.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

3

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Independent Living
June 16, 2020
Verified Review
The Fountains At Washington House

My husband was here from July 2019 to April 2020 and we had excellent care in the evenings. It was ok during the day too, we just didn't get as personal with them. I liked the care a lot and I was there a lot so I really felt like I knew the staff. The community was kept clean. Most of the staff were great. They were very good with incontinence care. They didn't have enough staff to take my husband to the activities or entertainment when I wasn't there. The community is expensive, but compared to other places in the area, it was a good value.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

3

Value for Cost

3

Response from The Fountains at Washington House

June 17, 2020

Thank you for sharing your feedback with us. It was a pleasure having your husband. We will pass along your compliments to the care team and staff. We greatly appreciate you taking the time to tell us how we are doing.


4.5
Cindy Grice - Loved one of resident/client
Independent Living
June 16, 2020
Verified Review
The Fountains At Washington House

They keep everything very clean, however it is an older building. The staff is very friendly; they really make everyone feel like family. The food has been great and we have no complaints. I thought they had a nice assortment of activities; they had exercise classes, off-community field trips to places like the Kennedy Center, outside entertainment, shopping, and some other things. The Fountains is a little pricey, but seems appropriate for the area.

Cleanliness

4

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

4.5

Response from The Fountains at Washington House

June 17, 2020

The building isn't brand new but we do our best to keep it as clean and inviting as possible! Thanks for taking the time to share your experience with us, we greatly appreciate the feedback about the programs, outings and dining and will be sure to share with the team.


0.5
Price - Loved one of resident/client
Independent Living
June 2, 2020
Not the Vision of the Founder- [name removed]

The founder of Washington House was my pastor-[name removed]. His vision for the facility was one of grace, comfort, and care. During COVID, none of these elements match the practice at the facility. Residents are locked indoors, in their rooms with no activities, no interaction, no grace, no love and little help. Calls to the phone lines which rarely work well (crackle, drop, or are inaudible) go unanswered. The Head of Nursing is unresponsive and read the CDC guidance not only incorrectly, but how it best suited the facility to drop staff and activities. Meanwhile, residents are paying full fare for reduced services and greatly reduced quality of care. [name removed] would have been chagrined to see that his vision had turned to a business that so poorly provides for its residence. I am here to tell you that I am beyond chagrined and angry at how my mother is being treated.

Cleanliness

3.5

Friendliness

2

Care Services

1

Activities

1

Value for Cost

2

Response from The Fountains at Washington House

June 17, 2020

Your feedback is greatly valued and we appreciate you taking the time to share your experience with us, and we apologize sincerely that you have not been satisfied with your mother's care during this time. Please know the safety, health and well-being of our residents remains our top priority. We hope you will reach out to our Executive Director at [removed] to continue the conversation.


4.0
anonymous - Toured community
Independent Living
March 3, 2020

Very nice and [name removed] was very helpful. Not sure I am ready for this yet and concerned about taking my dog with me. I forgot to check out where I would take her out. My bad!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Fountains at Washington House

March 4, 2020

We're a pet-friendly community so rest assure if you decide to thrive with us! Please let us know if there is anything we can help you with in the meantime, or if you have any questions in the realm of senior living, we'd love to be a resource to you.


4.5
anonymous - Loved one of resident/client
Independent Living
January 18, 2020
Very good experience at the NSF

My father stayed in the skilled nursing facility area of Fountains, and recovered from his CHF with the help of the terrific nursing staff, PTs and attendants. We weren’t sure what to expect but were very satisfied with the experience (3 week stay).

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from The Fountains at Washington House

May 11, 2020

We're happy to hear you are very satisfied with your experience. We aim for complete satisfaction and are glad we could be a helpful resource to your father as he recovered. It was truly our pleasure having him with us and we appreciate your feedback!


0.5
Escapee
Independent Living
September 25, 2019
The Dungeon of Washington House

A review of no star is not sufficiently appropriate for this care facility. The details and explanations provided to lure you toward a confident decision erodes quickly as you leave the main lobby of the facility and taken to a dungeon for skilled nursing. The actual private room assigned to my loved one compared to the Facts/Photos for residential care were deplorable. And, the existence of the Ambassador devoted to supporting the duration of your stay was non existent. As well, scheduled medicines were not provided to my love one on time. I have photographs of the dirty, worn and stained furnishings, bug and insect infested private room that had an aging odor and air freshner use was not allowed. Unfortunately, we were in this horrific facility for 24 hours. The facility attempted to imply (standard operating procedures) "against medical advice" could endanger patient care; however, the facility would not release discharge instructions for patient care which jeopardized patient care. What a juxtaposition, the environment and the disingeniousness of the staff was pathetic. I can assure you, state and federal regulatory agencies will receive this information so the mis-informed will not make the mistake my family did. Stay away from this dump.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from The Fountains at Washington House

September 30, 2019

We take your feedback and concerns in regard to your loved one’s care very seriously and we are sorry to hear you were not satisfied with your experience at our community. Our utmost priority is the safety, health and well-being of each and every resident. We hope that you will reach out to our Managing Director Lynn Navolio at [removed] to discuss in greater detail and appreciate your time.


5.0
Chris - Loved one of resident/client
Independent Living
May 18, 2019
good

Second hand. I hear from my mother, but she likes it. They were easy to work with when setting things up.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Fountains at Washington House

June 6, 2019

Thank you for your high remarks. We are commitment to our residents health, happiness and overall well-being. I am glad to see your mother is enjoying our vibrant community. Please visit us soon.


5.0
anonymous - Toured community
Independent Living
January 13, 2019

Large facility - has separate floors for independent living and assisted living. Main dining hall, or (for assisted living) a small dining area on each floor. Huge library. Clean and residents seem well cared for. Limited parking.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Fountains at Washington House

January 29, 2019

Thank you for taking the time to share your experience. I’ll read your review to the team to acknowledge their dedication and thank them for a job well done. Sincerely, John Niebauer, Executive Director Posted on behalf of John Niebauer.


5.0
anonymous - Toured community
Independent Living
July 19, 2018

Very nice facility - 10 stories plus two lower levels - so shorter walks but have to use elevators. Rooms were well appointed but a little small. Great location and amenities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Fountains at Washington House

July 24, 2018

Thanks for the high marks. We’re committed to creating an extraordinary community where people thrive and an excellent value for the lifestyle our residents enjoy. I’m glad you had a positive experience when you visited and I hope we see you again soon. Sincerely, John Niebauer, Executive Director Posted on behalf of John Niebauer.


4.0
anonymous - Toured community
Independent Living
July 16, 2018

Nice amenities. Good sized apartments. SNF spacious and particularly like assigned therapists vs. luck of the draw - allowing for easier progress tracking and relationship building. A bit pricey.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Fountains at Washington House

July 24, 2018

Thank you for sharing your experience with an online review. I’m glad you had a positive experience when you visited and I hope we see you again soon. Please join us for a Watermark University class or happy hour to get better acquainted with our thriving community and friendly residents. If you have any questions, please feel free to give us a call. Sincerely, John Niebauer, Executive Director Posted on behalf of John Niebauer.


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Frequently Asked Questions about The Fountains at Washington House

The Fountains at Washington House offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

The Fountains at Washington House has received an average review rating of 4 based on 66 reviews. See all reviews.

Call (703) 845-5100 to reach a resident at The Fountains at Washington House.

To reach a resident at The Fountains at Washington House call: (703) 845-5100



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.