Evans Park At Newton Corner

It has been a big roller coaster for us for the past year here to get things straightened out and for our loved one to receive the adequate care. I would tell others not to do it unless you have a lot of time to watch them like a hawk, you have to be on on top of everything and be an advocate. They do also have a very high staff turnover rate. I would recommend as long as your loved one can be self sufficient, but for someone for instance with Alzheimer's who cannot do that I would not recommend.

Horrible. Loved one has been there for a year. Staff doesn't care about residents; they are not attentive, do not try to engage residents beyond giving them their meds. They have zero patience but they make up for that with their attitudes. It's like they're doing us a favor by giving meds to him. Um, we pay $8500/month to be there, that's the least you can do. The aides can be downright mean. It's awful. Who treats elderly people this way? A lot of the staff are not native English speakers and choose to speak another language with each other in the public areas of Evans Park. It's unsettling for those of us who are young and there visiting. But for elderly people, for people with memory loss, it's just not OK. There are no nurses there regularly, no one over night to give even Tylenol. The residents fight amongst themselves and say who can and cannot sit at certain tables in the dining room (which really isn't big enough anyway). The food isn't very good, either. Upside: they bring musicians in regularly, so that's nice.

My Father moved into Evans Park in October 2019. The staff was very helpful in getting him acclimated to life at EP. My father enjoys the daily exercise class, music presentations, food and the other residents also the "Happy Hour" every Fri, Sat and Sun. This has been a game changer for my father as he is no longer isolated in his house but has made many new friends. We couldn't be happier with our choice of EP.

everything about this place was more than satisfactory. As we stated this is the very first place we have looked into so being conservative on the rating at this time.

We had a love one here for a few years we adored the last manger he was very hands on and knew everyone the activity were amazing and she adored them But the staff did not want to care for pepole who needed a lot ofAssistance She was know to be a fall risk she had fallen and been to the hospital 5 times in the last mouth Many times the hospital didn’t even know why she was there We saw staff often on cell phones The last fall did her in so much she could not Return But we wonder did that fall need to happen since she was a know fall risk The first thing The new manager Did was move her self to the back of the Building so she did not have to deal with the Residence and hire mult Levels of management My understanding is she’s left and I hope things got better but Please my love on this now there ate a few others from evens park When we told the staff how much we paid they seem surprised as they certainly were not paid any more to deal with our love for one at the higher level And resented her so much that another resident told us that they weren’t very nice to her

Yes, too bad management changed. I never see the new manager there. It's been 4 months since management changed. I'm there a lot. I saw the new manager there only once. Prior manager was always there, always friendly. Seems like no one there cares any more. Food recently complained about a lot, hopefully new chef will improve things. Place needs a manager who is hands-on, makes him or herself highly visible and who is ready and able to resolve issues.

I want to second the other reviewer - Evans Park used to be nice and felt like a good community, but now that the management changed it has gone downhill. My parents don't get the services they are supposed to get, and no one answers my calls to address my concerns. Emails are barely responded to, and I am finding it impossible to make a meeting with management. I keep hearing about problems with the food, and there is a high turnover of the staff - the people my parents like have been leaving. I hear there is new staff running the kitchen, so hopefully they can turn things around. This is a pretty expensive place, but the services and feeling that the previous management cared about our family and would be a resource to us when problems arose made it worth it - now I have to think about moving my parents.

My mother moved in July 2015 and we were thrilled! Since then the company has switched management to number crunchers and budget slashers. The quality and amount of food presented to each resident has gone down significantly. Sometimes the best part of a resident’s day may be the meals but as the year has gone by, the meals have not been worth the time or energy. During the day the med techs are rushing because they are understaffed and overwhelmed while at night showers are ignored because the appropriate staff is not there to supervise the less than motivated employees. I am aware of the struggles that Benchmark may have in running a business like this but for the money these seniors deserve better. If you see my mother, please ask her when was the last time she had five servings of fruit and or vegetables offered to her in the same day? Or, when was the last time she left the table feeling full?

It was a nice location and the staff was very friendly and provided lots of information. The facility was clean and the residents seemed engaged int he activities being offered. The rooms had big windows which allowed for lots of natural light. Wished there were more outdoor space for the residents.

Liked it a lot. Good activities and food selection. Close to where my Mom currently lives so area is known.

Nice place, friendly staff

My father has only been there about a month, and he is still adjusting. He is so used to do stuff on his own. The food is okay, and sometimes it takes a while for someone to get to him.

A very warm ambiance well suited for my needs when I am ready to make a commitment.

When I toured all the staff were nice and it looked like a flawless operation. it is an attractive community and has reasonable prices. I would have put my loved one here and my sister thought the same about the community when she toured also.

I had a good tour of this community. It is a good looking community, everything appeared to well maintained. The staff was kind and friendly. This is a nice community with friendly people. They offer daily activities and good food. It was good experience, I enjoyed my tour.

This is a very beautiful community and my tour went very well. From what I saw everything appeared to very well maintained. The staff was very kind and informative. The suggest other community's to me that would fit my mother needs. Everybody was very friendly and welcoming.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

Kendy Dalva was excellent in informing us of features, answering questions, asking questions, and showing us public areas and a one bedroom and studio. Plus is the location opposite Evans Park.

It's a good place, I would consider it. It's in a good location, and I liked that you are free to walk in to check on your mother. I came in 45 mins late and they still honored my tour. The people seemed happy and I liked the person who was showing me around. People (residents) wanted to say hi to him (the community director). People were clean and moving or chatting.

This seemed like a nice enough community, but after my loved one recovered to the point where she did not need assisted care anymore she just did not feel comfortable here. They do a good job looking after their residents, but my loved one was much more active than most of the residents, and was not fitting in socially. While she was here, though, she had nothing but good things to say about the food! She was especially fond of being able to have bacon every morning with breakfast!