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The Residence at Watertown Square

20 Summer St, Watertown, MA 02472

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The Residence at Watertown Square community exterior
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Anonymous - Loved one of resident/client
4.0
good food and friendly staff

The Residence has good food and a friendly staff. they offer a variety of activities. although everyone may not participate in them, they are offered if you want to. my loved one isn't the kind of person who asks a lot of questions, so I do think they could improve on communication between staff and residents. they don't really tell them things, so my loved one often wouldn't know unless he asked.... Read more

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About the facility The Residence at Watertown Square

We are located in the heart of historic Watertown, steps from the Charles River and an easy proximity to shopping, houses of worship, recreation and the many cultural attractions that the area offers. We serve the communities surrounding us including Belmont, Newton, Waltham and Cambridge.

The community has 90 apartments; 37 one bedroom apartments and 28 studios for independent or assisted living residents. Our Reflections Memory Care Neighborhood consists of 20 Reflections studios and 5 companion suites. Apartments in Reflections include a kitchenette (without cooktop).

Amenities abound at The Residence at Watertown Square! It is designed to promote resident interaction through research-based, resident-driven programming conveniently located right outside our apartment doors. Apartments include full kitchenettes with cooktops, granite counter tops, custom cabinetry, karndean hardwood flooring, carpeting and walk-in showers.

Our restaurant offers anytime dining from 7am-7pm. Our Bistro for lighter fare is open from 10am-1pm. There are numerous common areas including a full-service salon, wrap-around porches, a media room, library, sunroom and country kitchen.

We are excited to be collaborating with McLean Hospital, The Center for Brain/Mind Medicine and The Center for Alzheimer's Research and Treatment at Brigham and Women's Hospital, and Harvard Medical School, which...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Residence at Watertown Square is a community within LCB Management properties. See all LCB Management communities.

Pricing for The Residence at Watertown Square

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Residence at Watertown Square

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Restaurant Style Dining
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Air Conditioned

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Covered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Library

Recreational areas

Arts and Crafts Center
Raised Garden Beds

Services

Beautician

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Happy Hour

Reviews for The Residence at Watertown Square

3.8
Write a Review

Cleanliness

4.1

Friendliness

4.2

Meals & Dining

5.0

Care Services

4.0

Activities

4.0

Staff

3.6

Value for Cost

4.0

Overall Experience
7
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2
Date Submitted
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Reviewer
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Care Received
5
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1-16 of 16 reviews
Sort by

5.0
anonymous - Toured community
Assisted Living
June 8, 2022
Verified Review
Community Tour

We had equally as good of an experience with The Residence at Watertown Square as the place we chose. They gave a great tour and made a good impression. It just came down to a location for us.

Response from The Residence at Watertown Square

June 9, 2022

Thank you for visiting and for your five-star review!


4.0
Anonymous - Loved one of resident/client
Assisted Living
March 16, 2022
Verified Review
good food and friendly staff

The Residence has good food and a friendly staff. they offer a variety of activities. although everyone may not participate in them, they are offered if you want to. my loved one isn't the kind of person who asks a lot of questions, so I do think they could improve on communication between staff and residents. they don't really tell them things, so my loved one often wouldn't know unless he asked.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

4

Response from The Residence at Watertown Square

March 18, 2022

Thank you for your four-star review and your useful feedback. We'll be sure to look into our communication practices and work to improve them!


5.0
anonymous - Loved one of resident/client
Independent Living
February 25, 2022
Verified Review
a great community

The staff members and the meals and dining service get 5+ everything has been amazing. We are not super familiar with all the activities just yet but we are sure they are wonderful. One thing we really love about this community is that it does not feel like a nursing home, it feels like a nice hotel.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5

Response from The Residence at Watertown Square

March 4, 2022

We're so pleased to hear that you're happy with your decision to choose Watertown Square for your loved one!


0.5
Anonymous - Loved one of resident/client
Assisted Living
February 17, 2022
Verified Review
Community Unresponsive to Needs

The community hasn't been responsive to the family with an update on services that my loved one will need once back in the community. The food has been very good for my loved one. The staff have been friendly. The community is clean.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

0.5

Value for Cost

No data collected

Response from The Residence at Watertown Square

March 7, 2022

We’re sorry that you have been frustrated with the process of transferring from the rehabilitation facility back to The Residence at Watertown Square, but happily that is now proceeding forward. Unfortunately, it is often a judgement call that can change day-to-day or hour-to-hour depending on the circumstances. We’re so happy to have you as a part of our family, and we’re very glad to welcome you back!


5.0
Jan B - Loved one of resident/client
Assisted Living
August 28, 2021
Outstanding community

My mother just passed after residing in Assisted Living at The Residence. Throughout her time there, she (and I) were impressed with the experience: the facility is spotless, the food is good, and there are lots of activities enjoyed by many. Most important to us was the spirit of the place. The staff is upbeat and fun, well trained, and they work hard. They clearly enjoy the residents, and are good to them and to each other. The management cares and is accountable --- they will engage with family and work to solve problems. We were so pleased with my mother's time at The Residence.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Residence at Watertown Square

September 9, 2021

Jan, thank you so very much for sharing you and your mother's experiences with our community. She was a beloved member of our Watertown Square family, and it means the world to us to know she enjoyed her home here. Our team appreciates your kind words very, very much. Thank you again for sharing, and we wish you all the best.


4.0
anonymous - Toured community
Assisted Living
April 16, 2021
Verified Review
my review of The Residence at Watertown Square

We toured this community and it was very nice. The facility is multi-level and that just didn't fit our needs.

Response from The Residence at Watertown Square

September 9, 2021

Thank you very much for taking the time to leave a review and share your kind words. We wish you all the best!


3.5
Judy - Toured community
Memory Care
August 28, 2018
Tour

The food was amazing the time I went for a tour

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5

Response from The Residence at Watertown Square

August 31, 2018

Hi Judy, thank you for taking the time to share how we are doing. We are very pleased to hear that your tour and our "Anytime Dining" cruisine are first-rate! Hopefully, you will become a part of our Residence at Watertown Square family soon!


0.5
Lydia - Loved one of resident/client
Memory Care
August 28, 2018
A building which shouldn’t be allowed to exist.

I cannot give this facility a rating. I speak from first hand experience, no measure are taken to correct issues. The degree of uncaring is overwhelming. I am planning to move my mother out as soon as possible.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from The Residence at Watertown Square

August 31, 2018

Dear Lydia, we are disappointed to hear that you had a negative experience at our community. At the Residence at Watertown Square, we are dedicated to creating a strong culture of caring among our associates, residents and family members. We value all reviews and would appreciate having a chance to improve by gathering more detailed feedback. Please contact our Executive Director at [removed]. We look forward to hearing from you and working to resolve this issue as soon as possible.


3.5
anonymous - Toured community
Memory Care
January 27, 2017
Verified Review
Good to go!

I liked this community and all that they had to offer. The people were accommodating and answered everything thing that we needed. It was just to far for grandma and to expensive. Everything was good though and very nice.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5

Response from The Residence at Watertown Square

August 31, 2018

Thank you for taking the time to rate The Residence at Watertown Square! We are happy to hear that your experience was a good one. Have an amazing day!


4.0
anonymous - Toured community
Memory Care
October 27, 2016
Verified Review
My Thought Of The Tour!!

This is a beautiful community and I was impressed. This community cost a little more than we could afford. The people I met were fantastic and the community was clean. I would move in if I could.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
September 7, 2016
Verified Review
Informative Guide!!

The Residence at Watertown Square was a clean and up-kept community. I was received with friendly staff and a smart tour guide. The community unfortunately did not meet our needs but it was very nice. Nurse care and complimentary transportation was available. I would recommend a tour of the community to families in search of a good community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Residence at Watertown Square

August 31, 2018

We appreciate that you have taken the time to recommend our community! Please have an amazing day!


4.5
anonymous - Loved one of resident/client
Memory Care
March 4, 2016
Verified Review
Friendly, helpful staff!

Our experience with The Residence at Watertown Square has been a good one, overall! The staff is friendly and professional, and they're very easy to work with. They were a huge help to us throughout the whole process!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
John Kerwin - Loved one of resident/client
Memory Care
February 26, 2016
Verified Review
A Safe Haven for Those in Need

From the initial contact with your service and Watertown this difficult time was made immensely easier. The sales and promotion staff was thorough and exceptionally friendly. Options were spelled out in easy to understand detail so budgeting was facilitated and decisions were easier to make. But primarily, our mother has made a smooth transition to Watertown and enjoys the staff and services. They are professional and their advice has made us all understand our options and future course of action. Thanks for the expert advice and guidance. We'll recommend you to all who inquire.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
May 15, 2015
Verified Review
Friendly, helpful staff

We toured this community while looking into care options for a loved one. The Residence at Watertown Square seemed like a very nice place, overall! The facility was clean and well kept, and the staff were exceedingly friendly.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.5
April '15 - Loved one of resident/client
Memory Care
April 9, 2015
Verified Review
Finally a new home for Lil

It had looked so impossible to get Lil to move anywhere. "I'm staying right here" Our options and time given to this were running out. Sales and marketing director, Teresa offered to speak with her. She made Lil feel comfortable and then presented the facts. She asked her to "come and live at my house, give it a try". Lil agreed to sign herself in. She has not regretted the decision. She is well taken care of and we are happy, too.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5


4.5
anonymous - Loved one of resident/client
Memory Care
April 8, 2015
Verified Review
It is brand new it is bright and clean.

It is brand new it is bright and clean. The individual room and furnishings are very nice. It was a respite stay, very short. The staff was friendly and attentive, and wearing nice uniforms. They had daily activities and outings to movies, bowling. It was nice for residents in memory care. He must have enjoyed the meals because he gained weight. The meals were flavorful and nutritious.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


Neighborhood around The Residence at Watertown Square

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Residence at Watertown Square

The Residence at Watertown Square offers Studio, 1 Bedroom and Semi-Private. Learn more.

The Residence at Watertown Square has received an average review rating of 3.8 based on 16 reviews. See all reviews.

Call (617) 924-8100 to reach a resident at The Residence at Watertown Square.

To reach a resident at The Residence at Watertown Square call: (617) 924-8100



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.