The Residence at Watertown Square

I am currently a resident at The Residence at Watertown Square. My experience at this facility has been very good so far. The care services are great. The friendliness and food are both okay. The cleanliness and staff are good. The activities and value for cost are also good. Overall, this facility is a great place. I have, and will continue to, recommend The Residence at Watertown Square to family and friends.

The Residence has good food and a friendly staff. they offer a variety of activities. although everyone may not participate in them, they are offered if you want to. my loved one isn't the kind of person who asks a lot of questions, so I do think they could improve on communication between staff and residents. they don't really tell them things, so my loved one often wouldn't know unless he asked.

The staff members and the meals and dining service get 5+ everything has been amazing. We are not super familiar with all the activities just yet but we are sure they are wonderful. One thing we really love about this community is that it does not feel like a nursing home, it feels like a nice hotel.

The community hasn't been responsive to the family with an update on services that my loved one will need once back in the community. The food has been very good for my loved one. The staff have been friendly. The community is clean.

My mother just passed after residing in Assisted Living at The Residence. Throughout her time there, she (and I) were impressed with the experience: the facility is spotless, the food is good, and there are lots of activities enjoyed by many. Most important to us was the spirit of the place. The staff is upbeat and fun, well trained, and they work hard. They clearly enjoy the residents, and are good to them and to each other. The management cares and is accountable --- they will engage with family and work to solve problems. We were so pleased with my mother's time at The Residence.

The food was amazing the time I went for a tour

I cannot give this facility a rating. I speak from first hand experience, no measure are taken to correct issues. The degree of uncaring is overwhelming. I am planning to move my mother out as soon as possible.

I liked this community and all that they had to offer. The people were accommodating and answered everything thing that we needed. It was just to far for grandma and to expensive. Everything was good though and very nice.

This is a beautiful community and I was impressed. This community cost a little more than we could afford. The people I met were fantastic and the community was clean. I would move in if I could.

The Residence at Watertown Square was a clean and up-kept community. I was received with friendly staff and a smart tour guide. The community unfortunately did not meet our needs but it was very nice. Nurse care and complimentary transportation was available. I would recommend a tour of the community to families in search of a good community.

Our experience with The Residence at Watertown Square has been a good one, overall! The staff is friendly and professional, and they're very easy to work with. They were a huge help to us throughout the whole process!

From the initial contact with your service and Watertown this difficult time was made immensely easier. The sales and promotion staff was thorough and exceptionally friendly. Options were spelled out in easy to understand detail so budgeting was facilitated and decisions were easier to make. But primarily, our mother has made a smooth transition to Watertown and enjoys the staff and services. They are professional and their advice has made us all understand our options and future course of action. Thanks for the expert advice and guidance. We'll recommend you to all who inquire.

We toured this community while looking into care options for a loved one. The Residence at Watertown Square seemed like a very nice place, overall! The facility was clean and well kept, and the staff were exceedingly friendly.

It had looked so impossible to get Lil to move anywhere. "I'm staying right here" Our options and time given to this were running out. Sales and marketing director, Teresa offered to speak with her. She made Lil feel comfortable and then presented the facts. She asked her to "come and live at my house, give it a try". Lil agreed to sign herself in. She has not regretted the decision. She is well taken care of and we are happy, too.

It is brand new it is bright and clean. The individual room and furnishings are very nice. It was a respite stay, very short. The staff was friendly and attentive, and wearing nice uniforms. They had daily activities and outings to movies, bowling. It was nice for residents in memory care. He must have enjoyed the meals because he gained weight. The meals were flavorful and nutritious.