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3300 Webb Bridge Rd, Alpharetta, GA 30005
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Anonymous
-
Child of resident/client
5.0
The staff communication was good with the family. Any questions we had were answered quickly, anything medically needed was tended to very fast and communicated well. For us, what I think the community did best was the whole move in process. We were in a bit of an emergency because the rehab our loved one was at was horrible. They moved our loved one in fast and truly worked exceptionally hard to get them in, and settled pretty much in 24hrs. They didn't have to go out of their way like that and we were very grateful for this.
About the facility The Crossings at Webb Bridge Road
The Crossings at Webb Bridge Road in Alpharetta, GA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Memory Care
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Amenities at The Crossings at Webb Bridge Road
Healthcare Services
- Medication Management
- Staffing & Ancillary Services
- Memory Care
- Non-Ambulatory Care
- Incontinence Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Guest Meals
- Professional Chef
- Gluten-free
- Kosher
- Room Service
- Anytime Dining
- Vegan
- No Sugar
- Restaurant Style Dining
- International Cuisine
- Meals Provided
- Low / No Sodium
- Special Dining Programs
Room Amenities
- Wi-Fi/high-speed internet
- Bath Tubs
- Respite or Short Term Stays Offered
- Cable or Satellite TV
- Ground Floor Units
- Wheelchair Accessible Showers
- Air Conditioned
- Handicap Accessible
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Resident Parking Available
Common areas
- Outdoor Common Areas
- TV Lounge
- Meeting Room
- Barber Shop
- Computer or Media Center
- Indoor Common Areas
- Central Fireplace
- Private Bath
- Indoor Atrium
- Library
- Beauty Salon
- Outside Patio
Recreational areas
- Arts and Crafts Center
- Golf Course or Putting Green
- Game Room
- Piano or Organ
- Raised Garden Beds
- Jacuzzi
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- English
Activities
- Catholic Services
- Live Well Programs
- Christian Services
- Cooking Classes
- Protestant Services
- Yoga / Chair Yoga
- Live Musical Performances
- Dances
- Live Dance or Theater Performances
- Birthday Parties
- Other Religious Services
- Walking Club
- Holiday Parties
- Forever Fit
- Devotional Activities On-Site
- Educational Speakers / Life Long Learning
- Sensory-based Programs
- Light Therapy Programs
- BBQs or Picnics
- Community Service Organizations
- Art Classes
- Reminiscence Programs
- Community Service Programs
- Activities On-site
- Visiting Chaplain or Priest
- Current Events Club
- Trivia Games
- Intergenerational Programs
- Brain fitness / Dakim
- Stretching Classes
- Gardening Club
Compare
The Crossings at Webb Bridge Road
3300 Webb Bridge Rd, Alpharetta, GA 30005
Inspired Living at Alpharetta
11450 Morris Road, Alpharetta, GA 30005
Oaks at Alpharetta
253 N Main St, Alpharetta, GA 30009
Sunrise at Ivey Ridge
2950 Old Alabama Rd, Alpharetta, GA 30022
8.0
Review score
14 reviews
8.0
Review score
14 reviews
5 star
65%
4 star
21%
3 star
0%
2 star
7%
1 star
7%
9.7
Review score
22 reviews
9.7
Review score
22 reviews
5 star
67%
4 star
23%
3 star
5%
2 star
0%
1 star
5%
9.3
Review score
48 reviews
9.3
Review score
48 reviews
5 star
48%
4 star
35%
3 star
2%
2 star
13%
1 star
2%
9.2
Review score
71 reviews
9.2
Review score
71 reviews
5 star
44%
4 star
20%
3 star
10%
2 star
6%
1 star
20%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for The Crossings at Webb Bridge Road
Write a review
A Place for Mom has scored The Crossings at Webb Bridge Road with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Crossings at Webb Bridge Road has 14 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.1
Friendliness
4.5
Care Services
4.1
Staff
4.3
Meals & Dining
4.2
Activities
4.6
Value for Cost
3.9
A Place for Mom has scored The Crossings at Webb Bridge Road with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Crossings at Webb Bridge Road has 14 reviews with an average "overall experience" of 4.3 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-14 of 14 reviews
Anonymous - Family/friend
Memory Care
November 16, 2022
The staff communication was good with the family. Any questions we had were answered quickly, anything medically needed was tended to very fast and communicated well. For us, what I think the community did best was the whole move in process. We were in a bit of an emergency because the rehab our loved one was at was horrible. They moved our loved one in fast and truly worked exceptionally hard to get them in, and settled pretty much in 24hrs. They didn't have to go out of their way like that and we were very grateful for this.
J D - Family/friend
Memory Care
September 15, 2022
The crossings at Webb Bridge; when we toured the facility the Director, [name removed], was very cheerful engaging and Welcoming. The facility was understaffed with full-time employees. And I many of them were engaging and could redirect their residence however the part-time staff are seem to be unprepared. I one evening my dad took the window out and escaped. The window situation was never taken care of. But dad was moved to a new room. At this point [name removed] became unfriendly, rude to my dad and put him in private dining. The facility did not have the ability to redirect nor handle dementia situations due to [name removed] inability. Three times the ambulance was called to take dad to the ER. Each time I got to the hospital the staff did not know why he was there because he only needed to be redirected. All this during Covid. I was called at all hours of the day to come and sit or sleep on the floor next to my dad
Robin C - Family/friend
Memory Care
September 1, 2022
Skip this facility
Due to changes in the corporate policies the building is going through a decline. My mom was left in the same clothes and diaper for two days. She has a pressure wound on her bottom now. The air conditioning is not functioning and neither is the fire alarm system. It buzzes constantly. Bathrooms and rooms are dirty. I saw no one cleaning while I was there for 5 days taking care of mom and getting her moved out. Food is sub par for the price you pay.
Response from The Crossings at Webb Bridge Road
September 6, 2022
We are sorry to hear about your experience. There have been changes to on-site management since your conversations with our Corporate Leadership team. Our goal is to create a better experience for others going forward. You can reach us directly at: sales@crossingsmc.com by Willow River Senior Living (Regional Sales & Marketing, VP)
Pam - Toured community
Memory Care
August 23, 2022
tour review
Our family had an in person tour and it really was a toss up it was a great experience
Response from The Crossings at Webb Bridge Road
September 6, 2022
Thank you so much for the very kind words! We hope the transition has gone well for your loved one. If there is anything we can do for you in the future, please feel free to email us at sales@crossingsmc.com. by Willow River (Regional Sales & Marketing, VP)
anonymous - Toured community
Memory Care
August 16, 2022
Tour experience
We toured with The Crossings at Webb Bridge Road and liked the facility and the gal giving the tour was great. They seemed to have lots of activities provided for the residents, but it just did not seem like my loved one was going to fit in here.
Response from The Crossings at Webb Bridge Road
September 6, 2022
Thank you so much for taking the time to tour our community. Selecting a community can be an overwhelming experience. We you have found a more compatible community for your loved one and hope the transition has gone well. If there is anything we can do for you in the future, please feel free to email us at sales@crossingsmc.com. by Willow River (Regional Sales & Marketing, VP)
Eleanor W - Family/friend
Memory Care
July 21, 2022
Great Community
I would like to share my outstanding experience with [name removed]
He genuinely CARES about the Residents and their Families!!
[name removed] is extremely compassionate and professional. He alleviated all of my fears and concerns regarding the placement of my husband, [name removed]. Bottomline, [name removed]is excellent and Ray is happy!!
Response from The Crossings at Webb Bridge Road
August 8, 2022
Thank you so much for taking time to share your kind words with us. We are delighted to hear that you are happy with our staff and our services. We strive to create a welcoming and happy community for your loved one.
M. Norris - Family/friend
Memory Care
July 18, 2022
would recommend
Our loved one was only there for a short while but during that time the staff were very good to work with for the most part. Every time our mother called with a question they were right there to answer it, they also kept us very informed.
Response from The Crossings at Webb Bridge Road
July 28, 2022
Thank you so much for taking the time to share your positive experience with us. It is a privilege to be entrusted to care for your loved one.
Cindy H - Family/friend
Memory Care
March 12, 2022
So Happy!
We have a relative at The Crossings and we were invited to their Family Cookout. We had a great time and our aunt really enjoyed the event. The staff is so caring and attentive. The food was wonderful. We are so happy with The Crossings.
Response from The Crossings at Webb Bridge Road
July 28, 2022
Many thanks for taking the time to share your feedback. We are delighted to hear you enjoyed our family cookout. Our staff aims to provide high quality care and activities for our residents at our community.
John C - Toured community
Memory Care
March 12, 2022
Great Memory Care Community
We recently toured The Crossings at Webb Bridge and was very impressed by the community. We were introduced to the managers and staff. They seemed so happy to help us and answered all our questions. We really felt at home. We even watched the residents play a game. We were so excited to move our love one to the community. Unfortunately, our loved one passed away before we could make the move. If your looking for a memory care community to call home, this is the place.
Response from The Crossings at Webb Bridge Road
July 28, 2022
Thank you for sharing your positive experience with us. We are happy to hear you enjoyed your tour with us at The Crossings at Webb Bridge. We aim to create a true home and community for our residents and we are delighted that you felt that when visiting our community. Our team gives our sincere condolences to you and your family regarding the loss of your loved one.
anonymous - Family/friend
Memory Care
October 12, 2021
I'd rather have him at home, but good experience so far.
The facility is beautiful, and so far it' s been a pretty good experience. But we're still adjusting. I like that they specialize in dementia care, and they've done a good job of getting my loved one to doctors appointments. I've been very pleased with that. My loved one says the food is very good. Activities are pretty good, but because it's a dementia unit, they can't really go anywhere. Covid has made activities harder as well. They do what they can, but I'd like to see them take bus rides and things, and do more in general. Sometimes I see my loved one wearing other people's clothes - so know that the laundry tends to get mixed up. I did see urine stains on the couch one time too. It might have just happened right before I got there. When I told them, the woman I spoke to said they would get housekeeping on it right away.
Bea - Family/friend
Memory Care
October 11, 2021
Peace of Mind
This is a very good community. The communication from the staff to the family, and the staff is easily approachable and will address any concerns you may have all stand out to me. They also have a once a month activity for the family to participate in.
anonymous - Toured community
Memory Care
September 1, 2021
Our tour experience
Our family had an in person tour and The Crossings community is a very nice facility, but it seemed like it was more geared towards assisted living which our loved ones needs memory care.
anonymous - Toured community
Memory Care
May 15, 2021
My favorite facility. The facility is very welcoming, clean and fresh. The bedrooms looked light and bright. The shared BR only shares the bathroom and not the sleeping. I think this would be a good fit. Program activities sound great.
Christine - Family/friend
Memory Care
August 19, 2020
Bring Your Parent Here
We move from my father-in-law from another community to this community. It is a beautiful facility, and actual registered nurse on site. Good patient to staff ratio. The community itself is well designed, they have creative activities. They allow a family member come in and have one meal free a day with the resident.
Viewing 1-14 out of 14 reviews
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Frequently Asked Questions about The Crossings at Webb Bridge Road
The Crossings at Webb Bridge Road offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Crossings at Webb Bridge Road 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (770) 291-6263 to reach a resident at The Crossings at Webb Bridge Road.
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To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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