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The Brook of Houghton Lake

8815 Knapp Rd, Houghton Lake, MI 48629

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The Brook of Houghton Lake in google map
Beth Mead - Loved one of resident/client
5.0
Thank You

I couldn't be happier with the staff and hospice in the way they took care of my mother. You all became family to us and I would like to say Thank You for caring and loving my Mother as we all did. Mom passed away peacefully on Sept. 12, 2017, and it was because of the Love and Attention of her family, staff, and hospice. Thank You again for everything. From the family of [removed]... Read more

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About the facility The Brook of Houghton Lake

The Brook of Houghton Lake in Houghton Lake, Michigan is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.

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Amenities at The Brook of Houghton Lake

Health Care Services

Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Beautician

Activities

Devotional Activities On-Site
Activities On-site
Activities Off-site

Reviews for The Brook of Houghton Lake

2.9
Write a Review

Cleanliness

3.2

Friendliness

3.1

Meals & Dining

No data collected

Care Services

2.6

Activities

2.9

Staff

No data collected

Value for Cost

2.6

Overall Experience
2
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1
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2
Date Submitted
0
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7
7
Reviewer
0
5
1
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Care Received
7
1-7 of 7 reviews
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2.0
Concerned Granddaughter - Loved one of resident/client
Assisted Living
October 24, 2019
Poor Corporate Leadership

The Brook Retirement Communties Corprate Office shows the residents no respect. Just because you sign a contract for an apartment that was agreed upon doesnt mean that they wont breach it. My grandparents signed a rental agreement for a specific apartment, when it came time for the lease renewal they were told that the previous manager had made a mistake and they either had to move to a smaller apartment or pay an extra 300 a month to stay in their current apartment or be out by the 31st. No written notice given instead they attempted to bill them for the extra 300 before their current lease was up which breached there current contract anyways. They are unwilling to accept accountability for the mistake that they made and are now unwilling to allow my grandparents to stay past the 31st. Just be aware, if this happens to your family the law states that they have to give written notice if the contract is going to be changed in anyway and they cant force someone out without going through the courts under these circumstances. In the past I would have recommended The Brook however especially in the last few years all I have seen is greed and no compassion by the corporate office for these residents. There business practices have become shady. The commercials you see on tv are a farce. The food has gone downhill and the have no concern for diabetics or other people that require healthy diets and the meals that are served are not worth the price. Just beware, My grandparents arent the only ones going through the exact same thing right now. Our elderly deserve better

Cleanliness

4

Friendliness

2

Care Services

1

Activities

2

Value for Cost

1


5.0
anonymous - Toured community
Assisted Living
February 28, 2018

We put in a $500. deposit, for a call when there is an opening. [name removed] said "YES". She is 3rd on the list.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Beth Mead - Loved one of resident/client
Assisted Living
October 19, 2017
Thank You

I couldn't be happier with the staff and hospice in the way they took care of my mother. You all became family to us and I would like to say Thank You for caring and loving my Mother as we all did. Mom passed away peacefully on Sept. 12, 2017, and it was because of the Love and Attention of her family, staff, and hospice. Thank You again for everything. From the family of [removed]

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
Daughter - Loved one of resident/client
Assisted Living
December 14, 2016
Disrespectful to my mother rights and dignity.

The aids are nice. The appearance of the facility nice but I'm very disappointed with management. My mothers rights are being ignored. No cameras for safety. I was told this is their home. People in homes with common sense have security cameras. Mom needed help pushing input to get her tv screen back into signal. A work order wAs put in for them to get to in 2-3 days!!!! Nobody could go in for 3 minutes to assist her? Seriously? All that money and anwork order to push a button was needed? Mother asked for her lock to be changed because duplicate keys are in the wrong hands of family and 2 days later still haven't been changed. My sister dumped caring for mom in writing and they are following her orders and forcing mother to cooperate with meds administration against her wishes and she is independent status. I'm so disturbed and have contacted an attorney and social workers. Management acts like they know my mother and don't. Ridiculousness. Management led mother into a discussion on family troubles which agitated her and stressed her out more. I'm just blown away by this place and shaking my head. If a resident goes out a side door, slips and falls they could freeze to death because there are NO CAMERAS. No view from another residents window. They could just lay there alone for who knows how long. Not safe and they don't respect my moms needs. She hates this place and now I see why. She has been there 6 months too long.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


3.0
Sugarcat2 - Loved one of resident/client
Assisted Living
December 11, 2014
Nice for Independent-Living Only

Our mother was supposed to be in assisted living, but was not always assisted. For example, she missed lunch because of her memory, and no one thought to check on her or bring lunch to her. The aides are friendly, but not well trained, and the LPN in charge does not follow through with requests for information on medical care, and always complains she is "too busy". The facility is clean and the surroundings are very nice. This facility is best for someone in need of independent living.

Cleanliness

3.5

Friendliness

3.5

Care Services

1

Activities

3

Value for Cost

2


0.5
Concerned Daughter
Assisted Living
December 17, 2013
Verified Review
Not suitable for Respite Pt.

We are impressed with the overall facilty. However, for a Respite Pt. this is NOT THE PLACE. Dad needs much prompting, and hands-on, The Brook wasn't prepaired for him. He didn't like it there. We ended up bringing him home early, and they didn't refund our money (we prepaid). It took 5 hrs. initially to get his room ready( it was suppose to be ready). We will come back to this facility.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.0
Alex Carey - Loved one of resident/client
Assisted Living
August 16, 2013
Verified Review
Not A Lock Down Memory Care Facility

The were more than helpful with my mom. She needed a lock down facility. Outside of them not being a lock down facility for memory care, they were great. That was the only negative.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4


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Frequently Asked Questions about The Brook of Houghton Lake

The Brook of Houghton Lake offers Studio and 1 Bedroom. Learn more.

The Brook of Houghton Lake has received an average review rating of 2.9 based on 7 reviews. See all reviews.

Call (989) 422-7200 to reach a resident at The Brook of Houghton Lake.

To reach a resident at The Brook of Houghton Lake call: (989) 422-7200



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.