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The Branches of Framingham

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518 Pleasant Street, Framingham, MA 01701

9.0
Review score
22 reviews
Add review
9.0
Review score
22 reviews
5 star
67%
4 star
23%
3 star
5%
2 star
0%
1 star
5%
See all reviews
8.8
Review score
1877 reviews
67 facilities
For pricing & availability:
(866) 374-4058
The Branches of Framingham
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The Branches of Framingham community exterior
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Jon
-
Family/friend
5.0
Branches of Framingham highly recommended helped make the process to transition our mom to assisted living a lot easier
We have had a great experience with Branches. We had to move my mom there in a very short period if time and the staff was very helpful. The room size is adequate and the facility is very modern and clean.

About the facility
The Branches of Framingham

The Branches of Framingham in Framingham, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor's appointments or other locations, our assisted living community offers attentive professional staff 24 hours a day at your service.

The Branches of Framingham is a great choice for older adults who can't live on their own, but do not need nursing care. It's just a little help throughout the day! If you're thinking assisted living may be right for you, we can help you through the process and answer any questions you and your family may have.

Aside from providing care and assistance to our residents, our assisted living community is designed to keep you connected to the people and things you value most. We develop programs and experiences that promote purpose-filled interactions and positive engagement. Our residents live happy and fulfilling lives because of the importance we put on connecting to what's meaningful and possible throughout life.

The Branches of Framingham is also a memory care community designed to fit the needs of residents with...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for The Branches of Framingham

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Branches of Framingham

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The Branches of Framingham community exterior
The Branches of Framingham

518 Pleasant Street, Framingham, MA 01701

Maplewood at Weston community exterior
Maplewood at Weston

99 Norumbega Road, Weston, MA 02493

New Horizons at Marlborough LLC
New Horizons at Marlborough LLC

400 Hemenway St, Marlborough, MA 01752

The Branches of Marlboro community exterior
The Branches of Marlboro

421 Bolton Street, Marlboro, MA 01752

9.0
Review score
22 reviews
9.0
Review score
22 reviews
5 star
67%
4 star
23%
3 star
5%
2 star
0%
1 star
5%
9.8
Review score
67 reviews
9.8
Review score
67 reviews
5 star
80%
4 star
12%
3 star
6%
2 star
1%
1 star
1%
9.2
Review score
43 reviews
9.2
Review score
43 reviews
5 star
61%
4 star
30%
3 star
7%
2 star
2%
1 star
0%
9.0
Review score
25 reviews
9.0
Review score
25 reviews
5 star
48%
4 star
28%
3 star
16%
2 star
0%
1 star
8%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Branches of Framingham

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • International Cuisine
  • Organic
  • Guest Meals
  • Special Dining Programs
  • Vegetarian
  • Room Service
  • Professional Chef
  • Meals Provided
  • Low / No Sodium
  • Vegan
  • Restaurant Style Dining
  • Gluten-free
  • Anytime Dining
  • No Sugar

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Indoor Atrium
  • TV Lounge
  • Outdoor Common Areas
  • Indoor Common Areas
  • Main Street Shops
  • Beauty Salon
  • Barber Shop
  • Meeting Room
  • Central Fireplace
  • Library
  • Computer or Media Center
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Game Room
  • Arts and Crafts Center
  • Piano or Organ
  • Fitness Center
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Cooking Classes
  • Karaoke
  • Reminiscence Programs
  • Visiting Rabbi
  • Protestant Services
  • Happy Hour
  • Devotional Activities Offsite
  • Catholic Services
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Educational Speakers / Life Long Learning
  • Mormon/LDS Services
  • Devotional Activities On-Site
  • Community Service Programs
  • Activities On-site
  • Gardening Club
  • Jewish Services
  • Birthday Parties
  • Holiday Parties
  • Yoga / Chair Yoga
  • Wii Bowling
  • Brain fitness / Dakim
  • Activities Off-site
  • Light Therapy Programs
  • Trivia Games
  • Dances
  • Other Religious Services
  • BBQs or Picnics
  • Pet-focused Programs
  • Stretching Classes
  • Day Trips and Outings
  • Art Classes
  • Wine Tasting
  • Live Musical Performances
  • Visiting Chaplain or Priest

Reviews

for The Branches of Framingham

9Review score22 reviews
9.0
Review score
22 reviews
5 star
67%
4 star
23%
3 star
5%
2 star
0%
1 star
5%
Benchmark Senior Living
8.8
Review score1877 reviews67 communities
Write a review
A Place for Mom has scored The Branches of Framingham with 9 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, The Branches of Framingham has 22 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.9
Friendliness
4.8
Care Services
4.2
Staff
4.6
Meals & Dining
4.2
Activities
4.7
Value for Cost
4.1
A Place for Mom has scored The Branches of Framingham with 9 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, The Branches of Framingham has 22 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Benchmark Senior Living
8.8
Review score1877 reviews67 communities
Logo for Benchmark Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
Jon - Family/friend
Memory Care
April 15, 2024
5.0
Verified Review
Branches of Framingham highly recommended helped make the process to transition our mom to assisted living a lot easier
We have had a great experience with Branches. We had to move my mom there in a very short period if time and the staff was very helpful. The room size is adequate and the facility is very modern and clean.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Bob M - Family/friend
Memory Care
April 3, 2023
4.0
Verified Review
A compassionate place for loved ones
Overall the value is good and all of our likes about the community follows the higher scores like cleanliness ad friendliness. What we also really like is the have a nice family room for family gatherings where they have a reasonable menu the family can order from. It makes it really nice when we can bring family to visit our loved one. The staffing is the biggest day to day challenge that everyone in this industry is facing, and at times it can be very apparent here. Sometimes the staff they bring in to help could be trained a little more but they just don't have the time to train. However we do believe the director and her staff are trying very hard to resolve the staffing issue. The staff there are very nice and really work very hard. We would certainly recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Branches of Framingham
June 8, 2023
Hello Bob, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Branches of Framingham!
Donald T - Family/friend
Assisted Living
March 18, 2023
5.0
Welcoming and warm senior residence
My wife, [name removed], and I searched the Metrowest area for a place for her mother, [name removed]. She had been living alone and we knew she needed better care. Our visit to Branches showed us a place we thought was right for her. [name removed] moved in at the beginning of November and the past four months have shown that this is the right place for her. All facets of Branches are positive and supportive. The front desk staff is friendly and welcoming. The dining staff has gotten [name removed] to eat breakfast, a meal she had bragged about “not caring for”. The PT program has improved her mobility. Thus overall positive attitude and action have helped [name removed] a great deal! The residents have reached out to her and she has some people she enjoys as dining friends. This is a great improvement for [name removed] as she had been reluctant to do it, in the past. [name removed] and I couldn’t be more pleased with [name removed] adjustment and improved sense of self. We feel we made the right choice and have recommended Branches to others!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
VM - Family/friend
Assisted Living
March 10, 2023
5.0
Verified Review
Would recommend. Good care with a smile.
I am very comfortable leaving my husband at The Branches. He is getting very good care with a smile.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 1, 2023
1.0
Verified Review
Mind and Memory Care Unit
They were very friendly. They were charging more for the food but were not feeding my loved one. My impression was that things were different. Nobody seemed to care, about my loved one, and they did not allow her to go to the bathroom as often. They were in constant confusion about the medication. There was a turnover in staff. The place was in disarray. I felt deceived and was not getting what I was paying for. The aides were not really trained with working on memory care issues.
Cleanliness
4
Friendliness
4
Care Services
1
Staff
1
Meals & Dining
2
Value for Cost
2
Response from The Branches of Framingham
February 6, 2023
We are sorry you did not have a positive experience at our community. We take feedback very seriously and have forwarded this to leadership.
John - Family/friend
Memory Care
January 13, 2023
5.0
Verified Review
Perfect Place for Mom
The Branches is a very nice, exceptionally clean place. The staff are wonderful and take great care of residents and keep them engaged in various activities. And my mom seems to really enjoy it there. Our family is very pleased with The Branches, and we are thankful we found such a nice place for her to live.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
daughter of senior - Family/friend
Assisted Living
October 17, 2022
5.0
Community Environment, Engagement
The community here is warm and welcoming (both staff and residents). My widowed mom has made many friends and is engaged throughout the day in meaningful activities. Everything is very clean and comfortable and is designed with a homey atmosphere. The food isn't always the best but they always have some basic options and there's always something you can count on (there are basic items always available, as is typical for these senior livings). The staff works very hard. It was a very good choice for us and hopefully she has many years ahead here. We don't use care services so I can't comment on that but the staff seems to work hard.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 16, 2022
3.0
Verified Review
Not Suggested
I would not suggest the branches to a friend or family member.
Cleanliness
5
Friendliness
3
Care Services
2.5
Staff
4
Meals & Dining
1
Value for Cost
2
Ronnee - Family/friend
Assisted Living
September 1, 2022
5.0
Verified Review
A warm friendly place
The food could have been better. The staff was very nice, warm and friendly. One of the staff members could have been nicer.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Alvin - Family/friend
Assisted Living
August 3, 2022
5.0
Verified Review
Highly recommend
The facility is very clean, modern and new. The staff is extremely friendly and organized. The atmosphere is very fun and they have a lot of social activities for the residents to participate in. We are very happy with our choice and would highly recommend The Branches of Framingham.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sarah B - Family/friend
Memory Care
July 22, 2022
4.0
Verified Review
Our experience with The Branches
There was a lot of turnover of staff and a lot from agencies. The first activities director they had was WONDERFUL but then the others did not stay very long. They had some really really good staff - but they just could not keep them which was disappointing and caused a lack of care. He did not get what he needed. The facility itself is very attractive and has a wonderful layout for memory care - his room was lovely and had a lot of natural light.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
3.5
Value for Cost
3
K.P. - Family/friend
Assisted Living
June 2, 2022
5.0
Verified Review
A Very Nice Place
The care my loved one is receiving has been fine. The only thing I have an issue with is cross communication. They recently had a Covid outbreak and I didn't receive an email. Thankfully my dad wasn't effected and didn't test positive; but it's still surprising that being in a facility, you'd think that they would notify everyone. My dad does compliment the food and he doesn't participate in many activities. He mainly takes part in the happy hour socials, but from what I've seen they have a variety of things to offer their residents. The Branches at Framingham has a good value for the cost. Compared to some of the others I've looked at, they were a bit pricier, but still a decent value. Overall it's been a great experience in the sense that my dad is extremely resistant and they've been patient with him. He's still a bit resistant with care, but I've been trying to remain hands off and allow them to work with him. He has dementia, but is still pretty independent and is living on the assisted side. They've been doing a good job of dealing with him. My dad refers to it as, "The very nice place". When I ask him what he doesn't like about it, he can't pinpoint anything - other than its not his house!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
May 11, 2022
3.5
Verified Review
Short staffed
They try to sell you on a private nurse and then keep extending it and that is the biggest issue that I had with them. We have had a few other minor issues. It is a good facility but they are short staffed so a lot of the burden goes on the family, things that we thought they would be taking care of.
Cleanliness
5
Friendliness
3.5
Care Services
3.5
Staff
3.5
Meals & Dining
4
Activities
5
Value for Cost
3.5
Anonymous - Toured community
Assisted Living
February 11, 2022
4.0
Verified Review
My Tour Experience at The Branches of Framingham
Good community with friendly staff.
Alvin T - Family/friend
Assisted Living
January 28, 2022
4.5
Verified Review
caring, energetic, responsible
This is an extremely social community and very friendly. We really appreciate how much the staff members engage with the residents and keep them active. They have a ton of activities - physical and mental activities. Everyone eats together in the dining hall which is a great way for the residents to get to know one another.
anonymous - Toured community
Memory Care
January 10, 2022
5.0
Tour of The Branches
I looked into a lot of different facilities and we had a very positive experience with our tour here, it looked like a great place. Unfortunately they were unable to care for my loved ones type of needs.
anonymous - Family/friend
Assisted Living
November 29, 2021
5.0
Verified Review
My review of the Branches
This community is very friendly and they are low on staff at the time. They have activities like bingo, flower arrangements, religious services, wine gatherings and more for the residents to do to stay busy.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Mimi - Toured community
Assisted Living
October 16, 2021
5.0
Mom went somewhere else and I was heartbroken
My mother and I visited the Branches 3 times. I was more than taken with the decor (modern, brightly lit and comfortable) the staff-[name removed]and the nurses and chef we met, the food, the garden and the considered way it was planned. I loved that they would encourage people to participate in group activities and try to find worthwhile work for them (for mom it might have been ESL tutoring and gardening) but if people didn’t feel like socializing, they would bring their food to them at no charge and with no questions. She is in a larger, less lively place, but I wish she was there…
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
October 4, 2021
4.0
Verified Review
I would recommend
We chose The Branches because of how clean it was, everyone seemed to be happy, and I was just happy from the minute we walked in. They offer private and shared rooms, he is in a private and it fits him well. I would for sure recommend to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
August 25, 2021
4.5
Verified Review
Diamond in the rough
The meals and dining service at The Branches have been phenomenal, and the activities are starting to ramp back up. As the number of staff is increasing, everything else is increasing and improving. They offer a wide variety of activities. We would recommend this community depending on the diagnosis. It is a very nice and clean facility, the staff members have been nothing but exceptional.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4.5
Viewing 1-20 out of 22 reviews

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Frequently Asked Questions
about The Branches of Framingham

The Branches of Framingham offers 1 Bedroom, Studio and Semi-Private. Learn more.

A Place for Mom has scored The Branches of Framingham 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (774) 505-7040 to reach a resident at The Branches of Framingham.

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Anthology of Natick

119 E Central St, Natick, MA 01760
Starting at $X,XXX+ monthly
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
100%
Studio, 1bd, 2bd
Your next chapter in life starts at Anthology of Natick. Ideally located just outside the city center and near Natick Mall, our luxury senior community offers a quiet, convenient setting where you can enjoy resort-style dining, sophisticated living options, and exceptional care anytime you may...
Photo of Whitney Place at Natick

Whitney Place at Natick

3 Vision Dr, Natick, MA 01760
Starting at $X,XXX+ monthly
5 star
45%
4 star
46%
3 star
0%
2 star
0%
1 star
9%
Studio, 1bd, Semi-Private
Whitney Place combines all the comforts and more convenience than you could ever find at home. It’s a warm and gracious setting for seniors needing a little help with daily routines, featuring private or shared apartments.Residents receive individual attention from our nurses, dedicated...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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