A Place for Mom
Assisted Living
Memory Care
Independent Living
Senior Living

The Avalon of Auburn Hills

3151 E Walton Blvd, Auburn Hills, MI 48326

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street view of The Avalon of Auburn Hills
anonymous - Loved one of resident/client
4.0
Our families experience

From a facility standpoint we do think it is very nice, relatively new, clean and modern. The size of the rooms are probably amongst the best we had seen. You could pick between a one bedroom or a two bedroom that had a separate living area. The staff are certainly friendly and try very hard which is a big positive - we do think when it comes to memory care they could use a little more training. The meal arrangement's are nice, the dining area is nice and they all eat together. It is a single price, nothing that is nickel and dime it is all inclusive. We would recommend them to other families... Read more

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About the facility The Avalon of Auburn Hills

Life flourishes at The Avalon of Auburn Hills. Residents enjoy an abundance of amenities including a chapel, wood shop, on-site theatre, chef prepared meals and more — all incorporated into a vibrant city boulevard and town center design. The Avalon of Auburn Hills is where seniors can find the care they need to stay well and live active, and healthy lives. All in an upscale, modern atmosphere that feels like home. Let's us show you in person by scheduling a tour today!

Whether you’re active and independent or need frequent help with daily tasks, The Avalon of Auburn Hills takes a concierge approach; staying out of the way when we’re not needed and appearing at a moment’s notice to provide attentive service with a smile whenever the need arises.

The Avalon of Auburn Hills balances safety with comfort and privacy to provide a worry-free environment. Smart security features and integrated emergency call systems run continually in the background to provide peace of mind. And our Director of Health & Wellness helps ensure you have everything you need to enjoy senior life at its fullest—physically, spiritually, and socially.

To keep care providers informed and connected, we manage all...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Avalon of Auburn Hills is a community within Grace Management, Inc properties. See all Grace Management, Inc communities.

Pricing for The Avalon of Auburn Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Avalon of Auburn Hills

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Golf Course or Putting Green

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews

for The Avalon of Auburn Hills
3.2(24 reviews)
Write a Review
Cleanliness

3.4

Friendliness

3.6

Meals & Dining

2.6

Care Services

3.0

Activities

3.4

Staff

3.6

Value for Cost

3.1

Overall Experience
9
3
5
1
6
Date Submitted
1
2
8
Reviewer
0
21
2
0
Care Received
7
17
1-20 of 24 reviews
Sort by

4.0
anonymous - Loved one of resident/client
Memory Care
August 17, 2022
Verified Review
Our families experience

From a facility standpoint we do think it is very nice, relatively new, clean and modern. The size of the rooms are probably amongst the best we had seen. You could pick between a one bedroom or a two bedroom that had a separate living area. The staff are certainly friendly and try very hard which is a big positive - we do think when it comes to memory care they could use a little more training. The meal arrangement's are nice, the dining area is nice and they all eat together. It is a single price, nothing that is nickel and dime it is all inclusive. We would recommend them to other families

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

4

Value for Cost

4


3.0
VJ - Loved one of resident/client
Assisted Living
February 8, 2022
Pandemic compounded care issues.

Let me preface my remarks by saying that the pandemic made operating of any of these assisted living places difficult. There was instances of long wait times & mom hesitated to press her button for any small thing: she starting doing most everything herself, including the bathroom, which is a liability issue. Mom was at a 3rd level of care, but rate should have been adjusted as she became more self sufficient; a reappraisal was not done. Expired food was found on shelves & in her mini fridge. Laundry was not sorted (whites got dingy from mixed loads), food in dining room was not geared towards senior's diets (onions, cruciferous vegs like broccoli that are hard to digest). They did help with a GF diet. Mom moved out with another person's meds; Mom had side effects from taking wrong meds for 10 days. Medtechs are basically kids dispensing meds. Upon moving out, it was found that 227. in items were missing, though things were marked. We are owed pro rata rent of 2.7+K 10 wks later.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

2

Response from The Avalon of Auburn Hills

May 11, 2022

Hello ~ At The Avalon of Auburn Hills, we take reviews of our community very seriously. Any claims about our services, associates, or support must be based in facts and supported by such. We strive to provide an exceptional senior living experience for all residents with services and amenities catered to the individual. Our community is under a new management team committed to providing the best support to all residents. We sincerely apologize if we have not met or exceeded expectations for you and your loved one. We continue to work with each resident and their loved ones to ensure all needs are being addressed appropriately even as circumstances change and evolve for the resident. Please contact us directly so we may discuss this further with you at your earliest convenience. You may contact us at: 248-282-4094 or info@theavalonofauburnhills.com. Sincerely, The Avalon of Auburn Hills Team


5.0
Rob - Loved one of resident/client
Assisted Living
August 27, 2021
Verified Review
General Overview

They haven't disappointed me yet. As long as you're involved and ask a lot of questions, you should be fine. The staff are pretty good. Sometimes in the afternoon/early evening I don't see a lot of staff around. The food is fine. They have a lot do as far as activities, and they try all the time to get my loved one involved.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Avalon of Auburn Hills

February 4, 2022

Hello Rob, Thank you so much for sharing your thoughts and experience about The Avalon of Auburn Hills. We are so happy when residents and families find comfort and kindness in our community. The support and recognition of of our associates is truly appreciated. We strive to provide an exceptional senior living experience and continually work to ensure that residents and their families truly feel at home with us. Sincerely, The Avalon of Auburn Hills Team


1.0
anonymous - Loved one of resident/client
Assisted Living
August 6, 2021
Verified Review
Our families experience

We do know it was during covid and it was before the employment situation with any care givers got to critical shortages. There were some decent employees, 3 out of the 4 receptionist were very helpful, but once was cold and not helpful. Some of the care staff were top notch people, but the director of nursing was not. We could visit them inside a complete glass box only, we did not have access to our loved ones apartment. House keeping did not change our loved ones beds for 2 months. Not confident in their care at all.

Cleanliness

2

Friendliness

2

Meals & Dining

No data collected

Care Services

2

Activities

No data collected

Staff

2

Value for Cost

1

Response from The Avalon of Auburn Hills

August 12, 2021

Hello Anonymous ~ We take reviews of our community very seriously. Any claims about our services, associates, or support must be based in facts and supported by such. We provide a safe, healthy environment for all our residents at all times and strive to provide the very best senior living experience for every resident. Our amazing team of associates are dedicated to the lifetime satisfaction and utmost care of every resident, providing individualized services and amenities to each person who calls our community home. We understand that the past year and a half has been a challenge for everyone. Our community strictly adheres to all local, regional, state and federal COVID-19 protocols and guidelines. Our caring associates are always professional, courteous, and kind with our residents, their loved ones, and each other. Our team is a family and we work together to ensure all residents' individual needs are met and expectations are exceeded. Please contact us directly to discuss the validity of these claims at: 248-282-4094 or info@theavalonofauburnhills.com. Sincerely, The Avalon of Auburn Hills Team


3.0
Anonymous - Loved one of resident/client
Assisted Living
April 19, 2021
Verified Review
What You See Isn't What You Get

They have a set meal plan, and they don't give an additional choice if the resident doesn't like what is served. The community has a lot of turnover of staff. The activities director is awesome, and tries to get my loved one involved in activities. The front desk attendants are wonderful. If the current Executive Director was there a year ago, I wouldn't have put my loved one in this community. I am currently looking for a new community for my loved one.

Cleanliness

3

Friendliness

No data collected

Meals & Dining

0.5

Care Services

2

Activities

No data collected

Staff

No data collected

Value for Cost

0.5

Response from The Avalon of Auburn Hills

January 27, 2022

Hello Anonymous, Thank you for sharing your thoughts and experience about First & Main of Auburn Hills. This community transitioned to a new owner who put in place Grace Management, Inc. as the manager in July of 2021. Grace has rebranded the community The Avalon of Auburn Hills to better reflect the quality and standards of care that we provide. While this review references an experience prior to that transition, we wish to address the concerns expressed. With the support of Grace Management, Inc., we strive to provide an exceptional senior living experience that provides restaurant quality dining and a full spectrum of amenities and services catered to the individual. Our services and associates have been widely recognized and received recognition from review forums in our industry. Our team is a family, and we work together to ensure all residents' individual needs are met and expectations are exceeded. Please contact us directly to discuss any current questions or concerns at: 248-282-4094 or info@theavalonofauburnhills.com. Sincerely, The Avalon of Auburn Hills Team


2.0
Mike - Loved one of resident/client
Assisted Living
April 14, 2021
Verified Review
Window Dressing Not Much Substance

I wasn't impressed with the community. They ignored my loved one and brought the meals to them due to the pandemic. They only tried half-hearted to engage my loved on with activities. The food looked like Gordon foods. It didn't seem that the community put little effort into the meals during the pandemic. The dining room food was better, prior to COVID. I was able to do window visits, this was the highlight of the stay here.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

2

Activities

1

Staff

2

Value for Cost

3

Response from The Avalon of Auburn Hills

January 27, 2022

Hello Mike, Thank you for sharing your thoughts and experience about First & Main of Auburn Hills. This community transitioned to a new owner who put in place Grace Management, Inc. as the manager in July of 2021. Grace has rebranded the community The Avalon of Auburn Hills to better reflect the quality and standards of care that we provide. While this review references an experience prior to that transition, we wish to address the concerns expressed. With the support of Grace Management, Inc., we are honored to provide a safe, healthy environment for all our residents and strive to provide the very best senior living experience for every resident. Our amazing team of associates are dedicated to the lifetime satisfaction and utmost care of every resident, providing individualized services and amenities to each person who calls our community home. We understand that the pandemic has been a challenge for everyone. Our community strictly adheres to all local, regional, state and federal COVID-19 protocols and guidelines. Our caring associates are always professional, courteous, and kind with our residents, their loved ones, and each other. Our team is a family, and we work together to ensure all residents' individual needs are met and expectations are exceeded. Please contact us directly to discuss any current questions or concerns at: 248-282-4094 or info@theavalonofauburnhills.com. Sincerely, The Avalon of Auburn Hills Team


4.0
anonymous - Loved one of resident/client
Memory Care
February 12, 2021
Verified Review
A good place for loved ones at a reasonable price

Compared to the other communities we spoke with, the First & Main of Auburn hills was very reasonably priced. They also are very cooperative with our loved one.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

4.5

Response from The Avalon of Auburn Hills

February 4, 2022

Hello Anonymous! Thank you so much for sharing your thoughts and experience about The Avalon of Auburn Hills! We are so happy when residents and families find comfort and kindness in our community. The support and recognition of our associates is truly appreciated. We strive to provide an exceptional senior living experience and continually work to ensure that residents and their families truly feel at home with us. Sincerely, The Avalon of Auburn Hills Team


3.0
anonymous - Loved one of resident/client
Assisted Living
February 8, 2021
Verified Review
My families experience

We do feel that this community is a good place, but they could just use some improvements when it come to the care of elderly people

Cleanliness

5

Friendliness

5

Meals & Dining

3.5

Care Services

2

Activities

4.5

Staff

5

Value for Cost

5

Response from The Avalon of Auburn Hills

January 27, 2022

Hello Anonymous, Thank you for sharing your thoughts and experience about First & Main of Auburn Hills. This community transitioned to a new owner who put in place Grace Management, Inc. as the manager in July of 2021. Grace has rebranded the community The Avalon of Auburn Hills to better reflect the quality and standards of care that we provide. While this review references an experience prior to that transition, we wish to address the concerns expressed. With the support of Grace Management, Inc., we are honored to provide a safe, healthy environment for all our residents and strive to provide the very best senior living experience for every resident. Our team is a family, and we work together to ensure all residents' individual needs are met and expectations are exceeded. Please contact us directly to discuss any current questions or concerns at: 248-282-4094 or info@theavalonofauburnhills.com. Sincerely, The Avalon of Auburn Hills Team


3.0
Anonymous - Loved one of resident/client
Assisted Living
January 15, 2021
Verified Review
Beautiful Community, But Lacked Follow Through In Leadership

Most of the staff are very caring; however, they don't keep track of a lot of their employees. The care for the residents than lacks due to this. The communication wasn't good within the community when I had to call for my loved one.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

4

Staff

3

Value for Cost

3

Response from The Avalon of Auburn Hills

January 27, 2022

Hello Anonymous, Thank you for sharing your thoughts and experience about First & Main of Auburn Hills. This community transitioned to a new owner who put in place Grace Management, Inc. as the manager in July of 2021. Grace has rebranded the community The Avalon of Auburn Hills to better reflect the quality and standards of care that we provide. While this review references an experience prior to that transition, we wish to address the concerns expressed. With the support of Grace Management, Inc., we are honored to provide a safe, healthy environment for all our residents and strive to provide the very best senior living experience for every resident. Our team is a family, and we work together to ensure all residents' individual needs are met and expectations are exceeded. Please contact us directly to discuss any current questions or concerns at: 248-282-4094 or info@theavalonofauburnhills.com. Home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Avalon of Auburn Hills Team


4.0
anonymous - Loved one of resident/client
Memory Care
October 26, 2020
Verified Review
Definitely consider this community

The staff members at First & Main are very friendly, and are very social. They had some issues with staffing during COVID, but when they are staffed they are very good. It is a fairly good value, and the reason we picked this community is we believed they had the residents care on top priority. They seemed to be really concerned about everyone's well being. The rooms are very nice, our loved one is in a one room suite, it is perfect for her and she is comfortable. From our understanding the seems to be enjoyed the food.

Cleanliness

4

Friendliness

4.5

Care Services

3.5

Activities

4

Value for Cost

3.5

Response from The Avalon of Auburn Hills

February 4, 2022

Hello! Thank you so much for sharing your thoughts and experience about The Avalon of Auburn Hills. We appreciate hearing when our associates have truly made a meaningful connection and impact with others at our community. Our compassionate care and our passion for elevating senior living are proof of our commitment to each individual we serve. We honor each person's unique journey and cherish the time we get to spend together Sincerely, The Avalon of Auburn Hills Team


0.5
Sally Taylor - Loved one of resident/client
Memory Care
February 20, 2020
Verified Review
Caretaker

Very high turnover, poor care, lack of respect to family members. Lack of accountable when concerns or issues arise. Many caretekers have "attitude" problems and really run the place. Residents do not like it but afraid to tell the Management. I would not recommend at all even with the New Management.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from The Avalon of Auburn Hills

January 27, 2022

Hello Sally Taylor, Thank you for sharing your thoughts and experience about First & Main of Auburn Hills. This community transitioned to a new owner who put in place Grace Management, Inc. as the manager in July of 2021. Grace has rebranded the community The Avalon of Auburn Hills to better reflect the quality and standards of care that we provide. While this review references an experience prior to that transition, we wish to address the concerns expressed. We know that challenges are met every day and we hope to always elevate the senior living experience. If we have not done so for you or your loved one, we sincerely want to learn more about your experience. Our team is a family, and we work together to ensure all residents' individual needs are met and expectations are exceeded. Please contact us directly to discuss any current questions or concerns at: 248-282-4094 or info@theavalonofauburnhills.com. Sincerely, The Avalon of Auburn Hills Team


0.5
Frustrated Caretaker - Loved one of resident/client
Memory Care
February 14, 2020
Verified Review
Frustrating

Do not be fooled by the "atmosphere" and looks of this Assistant Living. Many 'attitudes' by the staff, lack of good care, chronic issues do not get resolved ie., like feces left on toilet seat and no one takes responsibility of cleaning, it up., caretakers "not my job" .. so in the meantime your loved one cannot go to bathroom...gross yes but that has been our experience. Any complaint is not taken seriously and becomes a "he said- she said" scenario. Many residents are not happy but afraid to tell the management. The new management does communicate changes and all of sudden you are charged on your invoice. It lacks team work among caretakers and the rest of the staff. At times, some staff , caretakers very rude and to the family member. Once you complain you are "labeled" by the caretaking staff and your love one will be treated unfairly. Please do not have the owners response to this review to contact the executive director, [name removed] for help since that doesnt resolve anything. Will never forget the first time meeting with new director, explaining not happy, wanting to take my mom away. His comments back "would you like a referral" . #frustrated caretaker of mom

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from The Avalon of Auburn Hills

January 27, 2022

Hello Frustrated Caretaker, Thank you for sharing your thoughts and experience about First & Main of Auburn Hills. This community transitioned to a new owner who put in place Grace Management, Inc. as the manager in July of 2021. Grace has rebranded the community The Avalon of Auburn Hills to better reflect the quality and standards of care that we provide. While this review references an experience prior to that transition, we wish to address the concerns expressed. With the support of Grace Management, Inc., we are honored to provide a safe, healthy environment for all our residents and strive to provide the very best senior living experience for every resident. Our amazing team of associates are dedicated to the lifetime satisfaction and utmost care of every resident, providing individualized services and amenities to each person who calls our community home. Our caring associates are always professional, courteous, and kind with our residents, their loved ones, and each other. Our team is a family, and we work together to ensure all residents' individual needs are met and expectations are exceeded. Please contact us directly to discuss any current questions or concerns at: 248-282-4094 or info@theavalonofauburnhills.com. Sincerely, The Avalon of Auburn Hills Team


5.0
Anton Simon - Loved one of resident/client
Memory Care
January 26, 2020
Highly recommend

Brand new facility and very clean with good people managing the day to day operations. Highly recommend

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Avalon of Auburn Hills

February 4, 2022

Hello Anton! Thank you so much for sharing your thoughts and experience about The Avalon of Auburn Hills. We have the distinct honor and privilege to be of service to seniors at The Avalon of Auburn Hills who call our community their home. This is our time to be a beacon of comfort, truth, and reassurance for all of our neighbors and we do not take that lightly. We are grateful to be recognized for providing exceptional senior living support and care each and every day. Thank you for your recognition of our hard work and commitment to being the best! Sincerely, The Avalon of Auburn Hills Team


0.5
anonymous - Loved one of resident/client
Memory Care
October 13, 2019

Short staff results in lack of care. Would not recommend at all.

Cleanliness

0.5

Friendliness

2.5

Care Services

0.5

Activities

2.5

Value for Cost

0.5

Response from The Avalon of Auburn Hills

January 27, 2022

Hello, Thank you for sharing your thoughts and experience about First & Main of Auburn Hills. This community transitioned to a new owner who put in place Grace Management, Inc. as the manager in July of 2021. Grace has rebranded the community The Avalon of Auburn Hills to better reflect the quality and standards of care that we provide. While this review references an experience prior to that transition, we wish to address the concerns expressed. With the support of Grace Management, Inc., we are honored to provide a safe, healthy environment for all our residents and strive to provide the very best senior living experience for every resident. Our amazing team of associates are dedicated to the lifetime satisfaction and utmost care of every resident, providing individualized services and amenities to each person who calls our community home. Home may be a place, but it's also a feeling, a way of life and something we take seriously. Please contact us directly to discuss any current questions or concerns at: 248-282-4094 or info@theavalonofauburnhills.com. Sincerely, The Avalon of Auburn Hills Team


0.5
anonymous - Loved one of resident/client
Memory Care
October 12, 2019

Short staff leads to poor care

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from The Avalon of Auburn Hills

January 27, 2022

Hello, Thank you for sharing your thoughts and experience about First & Main of Auburn Hills. This community transitioned to a new owner who put in place Grace Management, Inc. as the manager in July of 2021. Grace has rebranded the community The Avalon of Auburn Hills to better reflect the quality and standards of care that we provide. While this review references an experience prior to that transition, we wish to address the concerns expressed. With the support of Grace Management, Inc., our amazing team of associates are dedicated to the lifetime satisfaction and utmost care of every resident, providing individualized services and amenities to each person who calls our community home. We know that challenges are met every day and we hope to always elevate the senior living experience. Please contact us directly to discuss any current questions or concerns at: 248-282-4094 or info@theavalonofauburnhills.com. Sincerely, The Avalon of Auburn Hills Team


0.5
anonymous - Loved one of resident/client
Memory Care
October 12, 2019

Mom fell last night, no call from the staff when they found her on the floor. I received a call at 6 am morning she fell last night. This is NOT NORMAL for an assistant living failure to contact family. They do not know what happen and how it happen- but I am with my mother at the hospital now. Short staff leads to long waits to care for anyone.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from The Avalon of Auburn Hills

January 27, 2022

Hello, Thank you for sharing your thoughts and experience about First & Main of Auburn Hills. This community transitioned to a new owner who put in place Grace Management, Inc. as the manager in July of 2021. Grace has rebranded the community The Avalon of Auburn Hills to better reflect the quality and standards of care that we provide. While this review references an experience prior to that transition, we wish to address the concerns expressed. With the support of Grace Management, Inc., we are honored to provide a safe, healthy environment for all our residents and strive to provide the very best senior living experience for every resident. Our team is a family, and we work together to ensure all residents' individual needs are met and expectations are exceeded. We take reviews of our company and community very seriously. Please contact us directly to discuss any current questions or concerns at: 248-282-4094 or info@theavalonofauburnhills.com. Sincerely, The Avalon of Auburn Hills Team


2.5
anonymous
Memory Care
May 29, 2019

Talk to the residents about their experience- looks can be deceiving- Hard to get help, for senior during breakfast, lunch and dinner times. Seems that all of the aids makes that a priority then helping someone to the bathroom at that time. Think they need help with caretakers- Communication is a key with all caretakers and some sort of follow up with family members on a timely basis would really eliminate the issues and concerns with the staff. In another words, what is going to happen and when for addressing issues and concerns. Would like to converse with David.

Cleanliness

2.5

Friendliness

3

Care Services

1.5

Activities

3.5

Value for Cost

2.5

Response from The Avalon of Auburn Hills

January 27, 2022

Hello, Thank you for sharing your thoughts and experience about First & Main of Auburn Hills. This community transitioned to a new owner who put in place Grace Management, Inc. as the manager in July of 2021. Grace has rebranded the community The Avalon of Auburn Hills to better reflect the quality and standards of care that we provide. While this review references an experience prior to that transition, we wish to address the concerns expressed. With the support of Grace Management, Inc., we cater to every detail of the senior living experience, bringing personal attention to each individual, helping residents continue to live gracefully. Our team is a family, and we work together to ensure all residents' individual needs are met and expectations are exceeded. Please contact us directly to discuss any current questions or concerns at: 248-282-4094 or info@theavalonofauburnhills.com. Sincerely, The Avalon of Auburn Hills Team


5.0
anonymous - Toured community
Memory Care
November 5, 2018

So beautiful, spacious and modern assisted living units, and the memory care is almost the same. I would love to live there when my times comes--if I could afford it. It's very expensive. I'd feel very good about having my father there, if he were more able to appreciate the amenities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Avalon of Auburn Hills

February 7, 2022

Hello! Thank you so much for sharing your thoughts and experience about The Avalon of Auburn Hills. We strive to provide an exceptional senior living experience that includes all-inclusive, restaurant quality dining, and a full spectrum of amenities and services catered to the individual. Our associates work hard to ensure that our residents experience senior living at its finest where it's not just like home, it is home. Sincerely, The Avalon of Auburn Hills Team


5.0
Christine Judd - Loved one of resident/client
Memory Care
August 17, 2018
Assisted Living for Hospice Patient

When I first called First & Main, I asked how assisted is assisted living? My Mom who had been mobile and living at home with my Dad, was now in the hospital and had been told she had cancer with weeks left to live. She was going into hospice and we needed to decide where to have her stay. In the week she was in the hospital, she went from mobile, to needing a lot of assistance and we thought that would be too much for my Dad at home. First & Main in Auburn Hills was 1 mile from their home so I called them. From the moment Mom moved in the staff was wonderful. They were very attentive to her needs and to my Dad and family who were all struggling with how quickly Mom was fading. They checked in with her every 45 minutes to an hour around the clock to make sure she was comfortable. All of the hospice nurses and staff that came to see Mom, all remarked on how beautiful the facility was and how competent the staff was. It was a difficult time for us, but the First & Main staff helped us through this very difficult time.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Avalon of Auburn Hills

February 7, 2022

Hello Christine! Thank you so much for sharing your thoughts and experience about The Avalon of Auburn Hills. We are grateful for the compassionate and caring individuals who are dedicated to supporting an exceptional senior living experience at our community. We take pride in our people-centered approach to all aspects of our senior living community. Thank you for being a part of our family and making a difference every day! Sincerely, The Avalon of Auburn Hills Team


5.0
Carrie Bryson - Loved one of resident/client
Memory Care
June 19, 2018
Verified Review
A Classy Place that makes a lovely new Home for your loved one

My mom moved into First & Main – Auburn Hills about 11 months after breaking her hip, with numerous ‘stops’ along the way, including the hospital, rehab, a kind but smelly respite care facility and an awful Assisted Living facility. We FINALLY feel like she is in her new home. The culture of respect [Name removed] has sought for the F&M community is evident. It is a joy to walk into F&M - lovely smiles, kind greetings, sincere help, and restaurant-quality meals. But First & Main is also a delight to the eyes. It’s classy! We feel our mom is well cared for, whether one of our family is on site or not. Her apartment is lovely and the common areas, both inside and out, are beautiful as well.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4.5

Response from The Avalon of Auburn Hills

June 19, 2018

Thank you for sharing these kind words! The team here at First & Main is happy to hear about your positive experience!


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Frequently Asked Questions about The Avalon of Auburn Hills

The Avalon of Auburn Hills offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

The Avalon of Auburn Hills has received an average review rating of 3.2 based on 24 reviews. See all reviews.

Call (248) 282-4094 to reach a resident at The Avalon of Auburn Hills.

To reach a resident at The Avalon of Auburn Hills call: (248) 282-4094



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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.