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About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
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Courtyard at Auburn Hills

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3033 North Squirrel Road, Auburn Hills, MI 48326

7.9
Review score
49 reviews
Add review
7.9
Review score
49 reviews
5 star
52%
4 star
22%
3 star
6%
2 star
4%
1 star
16%
See all reviews
7.3
Review score
869 reviews
44 facilities
For pricing & availability:
(866) 374-4058
Courtyard at Auburn Hills
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Courtyard at Auburn Hills
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Anonymous
-
Family/friend
5.0
Easy to work with
The staff works with the family if there are concerns or requests. They need more activities for "young" seniors. I would recommend Courtyard at Auburn Hills to others.

About the facility
Courtyard at Auburn Hills

Tucked away from the hustle and bustle of Detroit, Randall Residence of Auburn Hills, Michigan is a retirement community where residents can receive assisted living and memory care services. With the heart of a small town and worldly attractions within close range, Auburn Hills is one of the fastest growing suburbs in southeast Michigan. As a family owned and operated business, we are proud to serve the Auburn Hills community with quality, compassionate care.

The Randall Residence team is committed to creating a remarkable retirement experience and strives to incorporate a little bit of fun in everything we do. We recognize that each residents’ needs are as unique as they are, and our goal is to provide them with personalized care that meets those needs while supporting their independence. Let us help you lead the life you desire with the services you need, at Randall Residence.

Community Amenities and Services

We strive to provide residents with the support they need to stay active and maintain their independence so they can enjoy a remarkable lifestyle here at Randall Residence of Auburn Hills. Without the burden of household tasks such as laundry, preparing meals and housekeeping, residents are able to invest that newfound time...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Courtyard at Auburn Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Courtyard at Auburn Hills

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Courtyard at Auburn Hills
Courtyard at Auburn Hills

3033 North Squirrel Road, Auburn Hills, MI 48326

Genesis Senior Living Rochester Hills
Genesis Senior Living Rochester Hills

2609 Stonebury Dr, Rochester Hills, MI 48307

Emmanuel Senior Living
Emmanuel Senior Living

5589 John R Road, Troy, MI 48085

Hearthstone Communities Sterling I
Hearthstone Communities Sterling I

42660 Dequindre Rd, Sterling Heights, MI 48314

7.9
Review score
49 reviews
7.9
Review score
49 reviews
5 star
52%
4 star
22%
3 star
6%
2 star
4%
1 star
16%
10
Review score
6 reviews
10
Review score
6 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
10
Review score
14 reviews
10
Review score
14 reviews
5 star
72%
4 star
7%
3 star
0%
2 star
7%
1 star
14%
10
Review score
44 reviews
10
Review score
44 reviews
5 star
91%
4 star
9%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
Studio
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Memory Care, Residential Care Home

Amenities
at Courtyard at Auburn Hills

Healthcare Services

  • Diabetic Care
  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Restaurant Style Dining
  • Low / No Sodium
  • Professional Chef
  • No Sugar
  • Vegetarian
  • Meals Provided

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Central Fireplace
  • Outdoor Common Areas
  • Barber Shop
  • Butterfly garden / Hummingbird garden
  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Indoor Atrium

Recreational areas

  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Devotional Activities On-Site
  • Pet-focused Programs
  • Community Service Programs
  • Stretching Classes
  • Art Classes
  • Holiday Parties
  • Live Well Programs
  • Dances
  • BBQs or Picnics
  • Gardening Club
  • Live Dance or Theater Performances
  • Activities Off-site
  • Day Trips and Outings
  • Activities On-site
  • Trivia Games
  • Birthday Parties
  • Live Musical Performances
  • Karaoke
  • Educational Speakers / Life Long Learning
  • Yoga / Chair Yoga

Reviews

for Courtyard at Auburn Hills

7.9Review score49 reviews
7.9
Review score
49 reviews
5 star
52%
4 star
22%
3 star
6%
2 star
4%
1 star
16%
Encore
7.3
Review score869 reviews44 communities
Write a review
A Place for Mom has scored Courtyard at Auburn Hills with 7.9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Courtyard at Auburn Hills has 49 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.0
Friendliness
4.1
Care Services
3.8
Staff
4.2
Meals & Dining
4.0
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored Courtyard at Auburn Hills with 7.9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Courtyard at Auburn Hills has 49 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Encore
7.3
Review score869 reviews44 communities
Logo for Encore
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 49 reviews
Anonymous - Family/friend
Memory Care
July 8, 2024
5.0
Verified Review
Easy to work with
The staff works with the family if there are concerns or requests. They need more activities for "young" seniors. I would recommend Courtyard at Auburn Hills to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Paul J - Family/friend
Assisted Living
February 27, 2023
1.0
Verified Review
Senior care nightmare
My loved one had fallen and hurt her back. They were not doing anything for her. She was eating pasta and pizza when she was a diabetic. When we pulled her out she had bedsores all up and down, she had shingles, lost 40 pounds and no one contacted me about any of this. They also were not changing her sheets. I pulled her out and she was so weak and passed away 3 weeks later. They then wanted me to pay the next months rent. I would not recommend this facility to anyone. I cannot believe the place is still open.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
3
Value for Cost
1
Response from Courtyard at Auburn Hills
February 28, 2023
We're sorry that things didn't work out for your loved one.
T J - Family/friend
Memory Care
October 20, 2022
1.0
Horrible Care Facility!
If I could give zero stars, I absolutely would! Patient dumping is their favorite way to eliminate any resident that does not meet the "Randall Residence Standard." What is the Randall Residence Standard, you ask? Over medicating! Or in my father's case, it was not giving him his medication. My father was accepted at the Randall Residence after an extended hospital stay. Our family was candid about his condition and what his needs were going to be. The Randall Residence performed two different assessments for admission. They accepted my father, and he moved in. The first week was good. My father got care, he enjoyed his stay, and the caregivers were kind. After his first week, we received multiple calls requiring us to come up and help handle various situations. Here are some of the "incidents": throwing chairs which did not happen. They could not change him. He threw a class that did not occur. He took food, tried to go after someone with a fork, and swung a fire extinguisher. These
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Value for Cost
1
Response from Courtyard at Auburn Hills
January 24, 2023
We're sorry Randall Residence of Auburn Hills didn't work out for your father. Not only are we concerned about the health and well being of each resident, but of all the residents who reside at our properties. ~Janelle Randall~
anonymous - Family/friend
Memory Care
October 19, 2022
5.0
Verified Review
Would recommend
What sticks out most about Randall Residence of Auburn Hills is the staff and their willingness to help out. They took great care of my mother. They helped not only her, but our family as well. I would recommend this facility to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Cindy G - Family/friend
Assisted Living
August 23, 2022
5.0
A Hidden Gem
1-I would say the facility is very clean and the personnel was ample, polite and professional. They really went out of their way to help with the admission process for my grandmother. The Director of nursing, [name removed], is wonderful and kind. Honestly can't say enough good things about this place.-
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
August 3, 2022
0.5
Verified Review
Tour experience
I toured with Randall Residence and they completely ghosted me. They kept talking about how much care my dad would need and I think they just did not want to deal with him. All they had to do was call me and tell me no, I was very disappointed with how they handled the whole situation.
anonymous - Family/friend
Assisted Living
July 26, 2022
5.0
Verified Review
Very good overall. Would recommend.
5/5 overall with the exception of staff, but the issues were much more a management problem than a staff problem. We've had difficulties due to staff turnover, trying to get ahold of people who no longer worked there and was never told about the change of personnel/had to investigate and gradually find out on my own the nurse and others had suddenly left. Staff has allowed people to take Mom out of the facility without notifying me , I've spoken to Management about it, hopefully it doesn't happen again. We like it. It is very good overall and otherwise, just minor difficulties.
Cleanliness
5
Friendliness
5
Care Services
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
July 6, 2022
4.0
Verified Review
Tour of Randall Residence
I toured Randall Residence of Auburn Hills, the community was very clean and the residents seemed well taken care of. For people that need a smaller place, Randall Residences would be a good fit for them.
Jill C - Family/friend
Memory Care
June 9, 2022
5.0
Verified Review
Very Willing To Go Above and Beyond to Assist with The Transition of My Loved One in to Community
They are very knowledgeable with past experiences, and honing in on the care your loved one needs and what can be achieved. The staff are great with responding to emails. They do have good communication with the family in person as well. The community is able to handle medication management, hygiene, dressing, and bathing assistance as some of the care types they offer. They also work well with hospice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
May 4, 2022
0.5
Verified Review
This assisted living facility is dangerous and should be shut down
I would say to avoid this community and not to use it unless you want o kill your family member. The staff are not knowledgeable and they can not care for the level of patients that they accept. They withhold information and there is not a nurse on staff to monitor the patients and we never met with a physician. The accounting department is also very rude.
Cleanliness
4
Friendliness
2
Care Services
0.5
Staff
0.5
Meals & Dining
0.5
Activities
0.5
Value for Cost
0.5
Response from Courtyard at Auburn Hills
May 25, 2022
While we always try to learn from our reviews, I will not tolerate such a defamatory statement. We are inspected by the State of Michigan and abide by their staffing ratios, training and guidelines. You are correct that your family member never met with a physician, as we don't hire/contract with one. That is a relationship that the resident continues to have on their own. As for communication, we share resident information with the designated representative that was established in the legal paperwork at move-in. We take resident confidentiality seriously. ~Janelle Randall~
Amber - Family/friend
Assisted Living
March 28, 2022
4.0
Verified Review
My Review for My Mom
I would tell others that this was the best option for us and our situation. If we were looking at another place again, we would probably go back. The staff seemed great and were nice to work with. The shower schedule seemed to be only two days a week, it would be nice to have seen this happen a little more often for some of the residents. The food was okay, and was above average compared to some other communities. The staff were good at figuring out how to assist with getting my loved one to eat. There was a lot going on during the day for the residents to participate in for activities.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Courtyard at Auburn Hills
May 5, 2022
Thanks for the review and the feedback. The food and activities at Randall Residence of Auburn Hills are both remarkable. I enjoy eating there every time I visit and the activities are so unique, fun and memorable. ~Janelle Randall~
Anonymous - Family/friend
Assisted Living
March 15, 2022
5.0
Verified Review
Good Experience
If you have to use a community like this, this is a good place. The community is clean, quiet, and comfortable. The staff is very caring and accommodating towards the residents and families. The food was good.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
Response from Courtyard at Auburn Hills
May 5, 2022
We appreciate you taking the time to review us. Thanks! ~Janelle Randall~
anonymous - Family/friend
Memory Care
February 4, 2022
4.5
Verified Review
Randall Residence of Auburn Hills
We chose this community because of two deciding factors - one they seem to be a very caring and personable community, they do not feel cooperative and its just a very down to earth place, and second because of the price, the value is very good. The cleanliness is not the issues, the community itself just feels a little tired.
Cleanliness
4.5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from Courtyard at Auburn Hills
May 5, 2022
I appreciate your comments on Randall Residence of Auburn Hills. We are a great value for the money, while still providing quality care. You're right, we aren't the newest or shiniest property in town, but that allows us to have a core group of long-term employees that truly love what they do and the residents too. ~Janelle Randall~
Craig B - Family/friend
Memory Care
November 24, 2021
5.0
Verified Review
I would definitely recommend
We don't have anything to compare this community to, but we did choose it because it is close to our family and the pricing was fair. Everyone was really good that we encountered and everything they said would happen did happen - they were pros.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Courtyard at Auburn Hills
December 1, 2021
Thanks Craig for the review. You're right, it's hard to know what to expect/look for when you've never done this before. I'm pleased that everything we said we would do, is happening. We strive to be honest in what promise, and in all our communication. I'll be sure to pass along your review to the entire team. ~Janelle Randall~
Jim G - Family/friend
Assisted Living
November 18, 2021
5.0
Great Care for My Mom!
My mom was at Randall for a short time before her passing. Everyone there from onboarding to the caregivers were excellent! They are kind and communicate very well with the family. Their care and love for my mom was evident in how she was treated. I would recommend Randall Residence to anyone looking for quality care of an ageing family member.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Courtyard at Auburn Hills
December 1, 2021
Thanks for trusting us with your mom. It's an honor to be able to care for seniors in their final years. I look forward to sharing with the team your appreciation. ~Janelle Randall~
anonymous - Family/friend
Assisted Living
July 30, 2021
5.0
Verified Review
Your family will be happy with Randall Residence of Auburn Hills.
I think they're great. It's a very nice community located in the wood. That's what attracted us to it was all the nature around, the deer and the animals. and the overall fact that there are four cottages, all on the first floor. So residents aren't stacked on tope of each other like at other facilities. They offer quite a bit that other communities don't. They have an actual nurse on staff. They also have doctors who come in and have visits with patients on-site, including for memory care. They have a salon where you can get your hair and nails done. There's also a dentist that comes in once a month. So they have a variety of in-house things that attracted us to them. It's a great value. The staff is very nice. They do puzzles and different things, but I would like to see a bigger variety of activities, especially for more mobile residents. But I'm sure Covid is playing a part in that with limited outings. They have a bus, but it hasn't gone out since we've been there. It is an assisited living facility, so there might be the occasional smell here and there. I feel like that's the case anywhere you go, but overall they keep things clean. And I would highly recommend them. It's a really nice facility.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
4
Response from Courtyard at Auburn Hills
August 24, 2021
Thanks for the detailed review. Yes, we are different than many of our competitors. We feel like a home. No elevators, smaller dining rooms, and yet we still have spacious apartments. Thanks for noticing so many of things that make us special.
anonymous - Family/friend
Assisted Living
April 16, 2021
4.0
Verified Review
My review of Randall Residence of Auburn Hills
Due to the covid restrictions we have not been able to see the inside of the facility, but they just opened it up for outdoor visitations. The quality of the food is much better then our loved ones previous place, we know she is gaining weight. Our loved one is doing well there and seems to really enjoy the staff there when we are able to call and have conversations. They recently had a change in leadership, so sometimes communicating with the executive director has been difficult. However, for the most part everyone there is very polite and when we do call with questions they are able to get back to us in a timely manner.
Response from Courtyard at Auburn Hills
August 24, 2021
You were very brave to move someone in during COVID. Thank you for trusting us throughout this time. It's not easy on the residents, the families or our team, but together we're making it work.
Diana Swope - Family/friend
Memory Care
January 8, 2021
5.0
Verified Review
5 star
We chose Randall Residence because we needed someplace for mom that had a strong memory care program. The price point also helped us get here because they were cheaper than others we looked into. They are chef prepared meals and my mom enjoys them. She does not normally participate in anything, and she participates in almost every activity that they provide here. They have a Facebook page where they share the activities and some pictures so we can see what she is up to. I would definitely recommend to others looking.
Cleanliness
5
Friendliness
5
Staff
5
Care Services
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Courtyard at Auburn Hills
August 24, 2021
Thanks Diana for the review! We do like to have fun, and we're glad that your mom is enjoying participating too.
anonymous - Family/friend
Memory Care
December 4, 2020
4.0
Verified Review
Overall a good community
Several of the staff members we have spoken with over the phone, and have video conferences with have all been very positive. They have handled the COVID situation very very well, they have been providing weekly updates. A few staff members tested positive but no residents have tested positive. Our loved one seems happy there, and we would recommend this community to others.
Cleanliness
4
Friendliness
4
Value for Cost
5
Care Services
5
Activities
4
Response from Courtyard at Auburn Hills
August 24, 2021
COVID has been tough on everyone, and we appreciate your kind words about our communication plans.
anonymous - Family/friend
Memory Care
August 5, 2020
0.5
Not allowing loved ones to call or visit through windows
We have been trying to see our grandmother and they are requiring appointments to bring her to the window so we can see her. They said she is only allowed to "visits", which is also including a phone call every week. They currently have limited activities due to covid, which is understandable, but should be encourage window visits and phone calls to residences to keep moral high during these tough times.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Courtyard at Auburn Hills
August 24, 2021
I sorry that you had an unpleasant experience at this building. When this review was written, it was owned by a different organization (not Randall Residence).
Viewing 1-20 out of 49 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.

Frequently Asked Questions
about Courtyard at Auburn Hills

Courtyard at Auburn Hills offers Studio. Learn more.

A Place for Mom has scored Courtyard at Auburn Hills 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (248) 340-9296 to reach a resident at Courtyard at Auburn Hills.

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Life flourishes at The Avalon of Auburn Hills. Residents enjoy an abundance of amenities including a chapel, workshop, on-site theatre, chef prepared meals and more — all incorporated into a vibrant city boulevard and town center design. The Avalon of Auburn Hills is where seniors can find the...
American House Hampton Village community exterior

American House Hampton Village

1775 S Rochester Rd, Rochester Hills, MI 48307
Starting at $X,XXX+ monthly
7.9
Review score
20 reviews
7.9
Review score
20 reviews
5 star
30%
4 star
45%
3 star
10%
2 star
5%
1 star
10%
Studio, 1bd, 2bd, Semi-Private
Photo of Grace Senior Living of Rochester Hills
Studio, 1bd, 2bd, Semi-Private
Blossom Springs outdoor common area

Blossom Springs

3215 Silverbell Rd, Oakland Charter Township, MI 48306
Starting at $X,XXX+ monthly
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
MissionTo celebrate the BOLD and amazing journey where life blooms everyday.Assisted & Memory Care Residences, where attentive care and personal serenity of your loved one is the foundation of Blossom Springs. Care, comfort and security is what families have come to expect from Moceri's...
Photo of Bellbrook

Bellbrook

873 West Avon Rd, Rochester Hills, MI 48307
Starting at $X,XXX+ monthly
8.0
Review score
11 reviews
8.0
Review score
11 reviews
5 star
64%
4 star
18%
3 star
9%
2 star
0%
1 star
9%
Studio, Semi-Private, 1bd, 2bd

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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